I love that Chatra is a quick, easy way for customers to reach out and for us to address their questions. It makes it easy for us to track support needs and no one gets lost in the shuffle because missed chats are forwarded to our ticketing software. Review collected by and hosted on G2.com.

There is very little that I dislike about Chatra. Review collected by and hosted on G2.com.

This is a perfect widget that can be utilized on your company's website. Ideal for small-businesses. This app allows the opportunity to have a hands-on approach with your customers and clientele. With this application you can meet customer satisfaction needs and function around your business-hours that can be pre-set with the application. This application takes customer-service to a whole new level. App is quite easy to install as well. The Chatra customer-service team speedily responds and handles customer/user inquiries which gives any user confidence in downloading and using this application. Review collected by and hosted on G2.com.

Web-developer may need to be consulted when setting up this widget to your personal-website. The mobile-version of this application has limited functionality which can be a downside to this app. Conversations can be sorted and categorized into multiple different sectors such as "Missed" or "Queue" which sometimes causes confusion when responding back to clients. Review collected by and hosted on G2.com.

Chatra is easy to use, has a polished design, and amazing client support. Every aspect of implementing and using Chatra has been a breeze, and we are very happy we made the switch. We have seen customer cancellations drop by 15% since implementing Chatra, and we attribute much of this to how easy it is for our customers to get help! Review collected by and hosted on G2.com.

Not much to dislike with Chatra, they seem to be aware of their customers' needs and consistently add updates to improve our experience. We have no issues with them whatsoever. Review collected by and hosted on G2.com.

What I like best about chatra is the auto email sending if a user leaves as well as the transcript that is sent to an admin email on the company side. This is helpful for getting a paper trail when changes are needed to be made. I also like the details of browser/computer the user are using to help troubleshoot. Review collected by and hosted on G2.com.

I dislike the limited metrics that chatra provides. Review collected by and hosted on G2.com.

I like the ease of use for this product, nice for customer interaction. Review collected by and hosted on G2.com.

The wait times to connect with your clients and the frequency of disconnects. Review collected by and hosted on G2.com.

You can chat with as many individual as you please to conduct business or personal. Review collected by and hosted on G2.com.

Nothing i can think of off hand at the moment. Review collected by and hosted on G2.com.

My team can see everything and take on chats as well as transfer them to other team members very easily. Multiple team members can chat with a client at one time Review collected by and hosted on G2.com.

There are some errors with widgets and integrations and it can get a bit costly if you need multiple online agents. Review collected by and hosted on G2.com.

I like that the product was easy to use and user friendly. Review collected by and hosted on G2.com.

Nothing I had no issues to point out about the app. Review collected by and hosted on G2.com.

Works with ease and the customers even compliment it. Review collected by and hosted on G2.com.

There's nothing I dislike at the moment. Review collected by and hosted on G2.com.

The program is very user friendly and easy for begginers Review collected by and hosted on G2.com.

Chats are not catgorized and app can freeze Review collected by and hosted on G2.com.