Love the ease of use, and the support from chatlio if you are having any issues with the product or service Review collected by and hosted on G2.com.

The only thing I would say is that they are lacking in certain services available as far as reading the data Review collected by and hosted on G2.com.

Tone that tells me that someone is on-line asking a question, and that goes out to entire sales force. Review collected by and hosted on G2.com.

Sometimes hard to remember which menu item I should click on to monitor incoming on-line questions and then to connect to the caller to reply to them. Maybe it should switch modes automatically when a question comes in so that we can answer immediately. Review collected by and hosted on G2.com.

I like how easy it is to ise it and the functionalities it has like the automatic messages, also how much time your client has beeen waiting and i like very much the statistics you can get Review collected by and hosted on G2.com.

Sometimes the time of the chat is greater than it really is because you may respond very quickly but if the client logs off the time still runs Review collected by and hosted on G2.com.

I liked how easy it was to set up, did exactly what we needed, and how quickly we were able to get it running Review collected by and hosted on G2.com.

I don't really have any complaints, just positive feedback Review collected by and hosted on G2.com.

The integration with slack is pretty good. We're able to do cool things like tell which customer we're talking to before they even tell us. This is very helpful for pulling up records quickly, and other obvious reasons. Review collected by and hosted on G2.com.

It hasn't really given me much trouble, unlike other software. Review collected by and hosted on G2.com.

Chatlio does a great job for lead generation! Review collected by and hosted on G2.com.

Sometimes, the app can be a little glitchy. Review collected by and hosted on G2.com.

It just works. The connection with Slack is great and we're able to talk with our customers quickly. Review collected by and hosted on G2.com.

Nothing! We haven't run into any issues during our time using Chatlio. Review collected by and hosted on G2.com.

Its easy. The customer doesn't have to enter a lot of information, just click and type. Integrated into slack, our whole team can watch for support questions or customer inquiries. The slack integration makes mobile messaging seamless as well. Review collected by and hosted on G2.com.

We really like that chatlio has the option for triggered responses, but we use slack 100% of the time and the triggered responses can't be sent through slack. Review collected by and hosted on G2.com.

It integrates directly with Slack which allows us to field live chats in the same platform we're already collaborating internally as a company.

The Slack setup is great & the usability is intuitive & easy. Review collected by and hosted on G2.com.

Nothing comes to mind--I wasn't involved in the actual setup/installation of the tool. Review collected by and hosted on G2.com.

I like that chatlio gives the option for macro like canned responses to be set up. Review collected by and hosted on G2.com.

The only thing that is a bit frustrating (with the slack integration) is that when you archive a customer chat channel it sends a million different notifications. It can get frustrating when you are dealing with multiple customers at once. Review collected by and hosted on G2.com.