Ease of Use. Ease of Implementation. Customer Support. Number of Features. Ideal balance between simple solution and advanced mechanism without entering a gas factory. Requires a little knowledge in the management of conversational flows to obtain a high-performance AI chatbot. Review collected by and hosted on G2.com.

Debug information a bit minimalistic. Unable to trigger previx from a given node, this requires redoing an entire process to see the result. Review collected by and hosted on G2.com.

Chatling answers the queries accurately and in context. It is not afraid to say "I do not have that information".

It is also great in comparing the products on an e-commerce website and providing a ranked recommendation. Review collected by and hosted on G2.com.

Not a fault. It would be great to have voice enables, talking Chatling. Review collected by and hosted on G2.com.

It is extremely easy to configure and to install in the web page.

The performance is outstanding with very little effort. Review collected by and hosted on G2.com.

It is difficult to say some downside of Chatling, the things I could be missing are already in its pipeline Review collected by and hosted on G2.com.

Intuitive interface. It takes only 1 hour from registration to have configured first chatbot and integrate it with my website. Very usefull and easy API. Review collected by and hosted on G2.com.

Maeby it is imposible but nothing comes to my mind about dislikes. Review collected by and hosted on G2.com.

It's easy to import all knowledge base and the GPT powered AI can easily answer any question on it Review collected by and hosted on G2.com.

I had no issues so far so I can't find anything to dislike. Review collected by and hosted on G2.com.

User Friendly and doesn't require lot of tech saviness to use. and it have a lot of useful features. And the tech support was helpful when I contacted them about an issue that I'm having. Review collected by and hosted on G2.com.

Nothing to dislike yet as I'm a new user Review collected by and hosted on G2.com.

We have used this product for over a year. Easy to use and flexible enough to handle a variety of use cases. Review collected by and hosted on G2.com.

Supported LLMs are good, but could add additional engines Review collected by and hosted on G2.com.

As a non-coder, this visual builder is intuitive and easy to set up. Review collected by and hosted on G2.com.

None, I think it gets the job done. .... Review collected by and hosted on G2.com.

It was an early contender in the chatbot industry, and is now a stable product that I'm using for my clients. I like the responsiveness of the developers. Review collected by and hosted on G2.com.

Currently I have no negative issues at all with Chatling Review collected by and hosted on G2.com.

Chatling is a massive time-saver for our business. We integrated their chatbot on our website recently, which has been a big success. It was very easy to set up the chatbot and train it, and we deployed it to our website within two days.

We receive over 1,500 emails monthly from customers, and it takes much of our time to respond to them. After implementing Chatling, it successfully resolved 45% of the support questions, and we now spend less time on customer support and more on development and marketing.

The team is also quick in answering our questions and releasing new features. We requested Zapier integration recently and they quickly released it in a matter of a few weeks. Review collected by and hosted on G2.com.

One feature that is missing is Zendesk integration. I wish there was a way for a new ticket to be created in Zendesk for unresolved customer quries. The team have added this to their roadmap and plan on releasing it in the future. Review collected by and hosted on G2.com.