Chatling is very good and the ability to switch between AI models is very convenient and useful. The user interaction arrangements are good. Overall great product. Review collected by and hosted on G2.com.

I need more customizable options in the chatbot appearance. For example I need to be able to upload a gif and not restrict the size by circular or square. I want to remove the icon button getting changed to the close button. Looks very bad. Please provide those. Or give us the flexibility to call the chat by ourselves with our button and just open the chat box in iframe upon calling Review collected by and hosted on G2.com.

Best thing is how easy it is to use. It's very fast useful builder to create slightly complex bots as well. Review collected by and hosted on G2.com.

Mobile responsiveness should be better on dashboard. It would be so good if you could build bots etc easily on your phone. Review collected by and hosted on G2.com.

We added to our website ina. very easy process, and it's easy to see how many leads engage with it and what they say. The occasional bit of the robots talking nonsense - but generally pretty accruate and helpful Review collected by and hosted on G2.com.

I haven't got my head around any advanced features - and they don't have a chat bot support tool themselves which feels a bit ironic! Review collected by and hosted on G2.com.

It was easy to set up and intuitive to use, requiring very little time to get started. My students love interacting with it. It not only supports their learning but also helps confirm and reinforce their thinking in real-time. Review collected by and hosted on G2.com.

The only downside is the cost, which may be a barrier for some educators or institutions. Review collected by and hosted on G2.com.

I want to start with the amazing costumer support that they provide, whenever I had any doubts or difficulties they were super quick to help and always with useful information. Also they provide all the time new updates that are extremely helpful and add a lot of value. The platform itself is super easy to use, good documentation that supports it all, and when compared to other similar softwares this is the one that provides the best solution for the money you pay. Review collected by and hosted on G2.com.

The downside is that you will not want to use other similar softwares after Review collected by and hosted on G2.com.

I like the fact that you can easily start using Chatling. The feature that allows you to simply create a chatbot is the most attractive. Review collected by and hosted on G2.com.

I hope the Chatling payment process becomes simpler. Review collected by and hosted on G2.com.

I created for my website an AI chat, which acts with my database and rules. This way i got an AI driven Dogphysiotherapy training chat. Perfect match. Review collected by and hosted on G2.com.

there is nothing to complain for me with chatling. Review collected by and hosted on G2.com.

I write books about real adventures with AI as companions. My first book was about sailing 5000 miles in four and a half months in a 32' sailboat. My second book was about going to Burning Man. My third book will be about racing gliders with a Chatbot co-pilot. As I write my books they become my knowledge base and they build on themselves in very unique ways. Review collected by and hosted on G2.com.

I'm not a coder or a programmer but the Chatling interface is reasonable for a novice to use. Still a bit of a challenge but doable. Review collected by and hosted on G2.com.

It was easy to feed it information and create a chat bot for our website. You're able to play with it as much as needed to make sure it's giving good information to the customer and make changes to info provided as needed. Review collected by and hosted on G2.com.

It took a day or two for tech support to get back to me, but they were able to fix my problem. Review collected by and hosted on G2.com.

Super easy to get it up and going while still allowing fine-grain control of the chat flow. The WhatsApp integration is great and works well! Knowledgebase is *WAY* easier to create and run than your own RAG setup - just upload docs and you're done! Email support is fairly responsive. Choice of many different AI LLMs. Review collected by and hosted on G2.com.

A bit ironic that a customer service chatbot company doesn't have chat support, lol - email only. But it's good email support. Don't use if you need long-term memory for the chat, but that's unusual in customer support applications. Review collected by and hosted on G2.com.