Sandeep J.
SJ
Sandeep J.
Analyst
Enterprise (> 1000 emp.)
"Saves Me Hours with Solid Co-Pilot for Data Analysts"
4.5/5
What do you like best about ChatGPT?

It saves me hours every week. Whether it's writing SQL scripts, explaining error messages, or helping me structure a Power BI data model — ChatGPT gives me a quick first draft that I can refine. As a data analyst, that speed matters when you're juggling multiple requests. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

It hallucinates with confidence. I've had it generate DAX formulas and SQL joins that looked perfectly fine but were logically wrong. For a data analyst, blindly trusting the output can lead to bad reports and wrong business decisions. Always verify. Review collected by and hosted on G2.com.

Itika D.
ID
Itika D.
Content Creator
E-Learning
Small-Business (50 or fewer emp.)
"An Essential AI Assistant for Learning, Coding, and Content Creation"
4.5/5
What do you like best about ChatGPT?

ChatGPT has become one of my most valuable productivity tools for both learning and content creation. I use it to understand technical concepts, debug Python and SQL queries, brainstorm data analytics projects, improve research writing, and prepare for interviews. It also helps me create YouTube scripts, Pinterest content, and presentation outlines much faster. The conversational interface is intuitive, responses are generally accurate, and it adapts well to different tasks. Features like file analysis, coding assistance, and content refinement significantly improve my workflow and save a considerable amount of time. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

While ChatGPT is highly capable, it can occasionally provide outdated or inaccurate information, especially for rapidly changing topics, so I still verify important details from reliable sources. Some advanced features are only available in the paid version, and complex conversations may require refining prompts to get the desired output. For technical tasks, I also prefer to double-check generated code before using it in real projects. Overall, these are relatively minor limitations compared to the value it provides. Review collected by and hosted on G2.com.

Ramesh L.
RL
Ramesh L.
Business Professional
Small-Business (50 or fewer emp.)
"Simplifies Writing Tasks, Needs Output Review"
4/5
What do you like best about ChatGPT?

I mainly use ChatGPT for my writing needs, like email handling and creating formal versions from my English. It's easy to use, and there are options to create and save projects. Occasionally, I also use it for some photo editing. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes when I'm giving commands for making my emails and other writing tasks, I have to read through the outputs from ChatGPT. I often need to review and do some editing after getting the result to decide if it's good or needs adjustments. Review collected by and hosted on G2.com.

Abdul R.
AR
Abdul R.
Project Associate
Mid-Market (51-1000 emp.)
"ChatGPT Review: A Powerful AI Assistant for Everyday Work and Learning"
5/5
What do you like best about ChatGPT?

General‑purpose help in one place,Multimodal and tool‑aware abilities,Strong memory and personalization Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

It can be confidently wrong,No real understanding of “truth”,Context window and memory limits,Inconsistent style and tone Review collected by and hosted on G2.com.

Haragail  M.
HM
Haragail M.
Customer Service Agent
Small-Business (50 or fewer emp.)
"How ChatGPT Makes Remote Work and Business Easier."
4.5/5
What do you like best about ChatGPT?

I like that it assists in multiple ways. Since I’ve been working remotely and running my business, it has helped me with designing posters and flyers, writing engaging content, creating resumes, converting resumes into different formats, and helping quantify achievements professionally.

It also helps me with my daily work because there are times when the responses I write may sound a bit too harsh, and it helps reword them in a more professional and empathetic way.

I use ChatGPT every day, and it makes a lot of things easier for me without having to brainstorm constantly. I’ve never connected ChatGPT to any other tools because it works well independently as a tool on its own. It also works very quickly and doesn’t take long to process prompts.

I’ve only paid for ChatGPT once, and it was worth every penny because I needed it for extensive research. It was also very easy to set up and felt more like a common-sense process than anything complicated. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One downside is that the platform does not always provide the exact result on the first attempt. In many cases, prompts have to be repeated or reworded multiple times to achieve the desired response, which can become frustrating and time-consuming for the average user. Review collected by and hosted on G2.com.

Andres S.
AS
Andres S.
Programmatic Analyst
Enterprise (> 1000 emp.)
"Fast, Conversational, and Versatile for Brainstorming and Clear Explanations"
5/5
What do you like best about ChatGPT?

What I like best about ChatGPT is how quickly it turns rough ideas into something usable. I use it for brainstorming, rewriting copy, organizing information, and getting fast explanations without having to dig through ten different tabs. The responses usually feel conversational instead of robotic, which makes it easier to iterate on ideas naturally. It’s also surprisingly versatile since it can switch from creative work to technical questions without much friction. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I dislike about ChatGPT is that it can occasionally sound overly confident even when an answer is incomplete or slightly inaccurate. You still have to fact-check important details instead of trusting everything at face value. I’ve also noticed that some responses become repetitive during longer conversations, especially when asking for revisions or nuanced feedback. Performance can feel inconsistent too, where one prompt gives a great answer and the next needs a lot more steering. Review collected by and hosted on G2.com.

Divyarajsinh  C.
DC
Divyarajsinh C.
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to Use and Stable for Everyday Research and Rewriting"
4/5
What do you like best about ChatGPT?

I have been using this product for more than 3 years, and I can say it’s very good for daily, small tasks—especially now that there are many different options available depending on your needs. Earlier, I felt like this was the only free tool I had available.

In terms of my use case, right now I mainly use it for basic rewriting and researching topics. Previously, I was also using it for coding and social media-related work. One of the best things, especially in the early days, was how easy it was to use and understand.

The AI models it offered earlier were good, but they were still at a very early stage, so I personally felt they had quite a few errors and issues. My company also buys the premium version for work related to image generation and video, and I’d say it’s moderately worth it for those tasks. The current models they provide are very good for research responses, so overall, it has been a stable experience for me. I haven’t done any third-party integrations with the product, so I don’t have much to add on that side. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

In the free version, the search and session limits are very restrictive compared to other tools available on the market. Also, because the free version retains very little context, the output quality is weaker and can be inconsistent even within the same chat thread. Review collected by and hosted on G2.com.

Shivang M.
SM
Shivang M.
Operational Engineer Senior
Information Technology and Services
Enterprise (> 1000 emp.)
"Helpful AI Assistant for Everyday Tasks - ChatGPT"
4/5
What do you like best about ChatGPT?

What I like most about ChatGPT is its ability to deliver accurate, context-aware, and human-like responses in real time. It makes complex tasks feel more manageable by offering quick explanations, drafting content, supporting research, and helping me troubleshoot technical issues efficiently. The platform is also easy to use and highly adaptable across different use cases, and it boosts productivity by cutting down on manual effort and reducing response time. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I dislike about ChatGPT is that its responses can sometimes be inconsistent, or they may require extra clarification when I ask very specific or complex questions. At times, the generated answers don’t have enough detailed, domain-specific accuracy, so I still need to manually verify information for critical tasks. I’ve also noticed that in longer conversations, response formatting and context retention can occasionally vary, which can make follow-ups less smooth. Review collected by and hosted on G2.com.

Kelly W.
KW
Kelly W.
Email Marketing Specialist - Email Copywriter
Small-Business (50 or fewer emp.)
"Outsources Repetitive Work Fast—with Strong Integrations and a Great iPad App"
5/5
What do you like best about ChatGPT?

Sure, it speeds up the process of writing text, but my favourite things to do with ChatGPT are to build large sets of keywords (and then automatically pull the data from SEMrush), repurpose existing content quickly, and generate design ideas I can further refine. Basically, I love that it allows me to essentially outsource repetitive work, so I have more time for the work only I can do.

It’s easy to get started with. The free plan is pretty useful and the cheapest paid plans are generous. So, it’s easy to generate a good ROI with it.

I like being able to pull in data and info from integrated tools (e.g. SEMrush, Google Drive). And I love that it’s performing better all the time. I especially love that I can do almost every function on the iPad app and rarely have to use it in the browser. And when I do use it in the browser, it works fine on mobile devices. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Hallucinations. That’s the biggest issue. The other thing that bugs me a bit is when a new version comes out, it doesn’t always respond as well to the workflows and templates I’ve previously set it up with. Sometimes I have to tweak them to continue to get good results. Review collected by and hosted on G2.com.

Rajeev kumar N.
RN
Rajeev kumar N.
Lead IT Administrator
Mid-Market (51-1000 emp.)
"Impressive AI Tool"
4/5
What do you like best about ChatGPT?

Honestly, the best thing about ChatGPT is that it feels like talking to a really smart friend who knows a little bit about everything. Whether I need to write an email, understand a confusing topic, fix a bug in my code, or just brainstorm ideas — it's always ready to help, no waiting, no judgment. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The one thing that genuinely bothers me is that it sometimes gives wrong answers — and the tricky part is, it doesn't just say "I don't know." Instead, it confidently gives you an answer that sounds completely right but is actually off the mark. Review collected by and hosted on G2.com.