naty d.
ND
naty d.
Security Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Versatile Productivity Boost for Cybersecurity and IT Work"
5/5
What do you like best about ChatGPT?

ChatGPT is more useful when trying to enhance productivity, learn new skills, or solve problems. It can save time since it explains issues in a conversational tone, troubleshoots problems, codes applications, writes documents, conducts research, and provides numerous other features.

I use it mostly for cybersecurity purposes and for IT-related tasks as well; it helps write scripts, analyze logs, summarize technical details, provide architectural solutions, etc.

The third feature that makes the service invaluable is its versatility, meaning that ChatGPT can be used for both technical and non-technical issues, such as professional writing or idea generation. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

A negative aspect associated with the use of ChatGPT is that its responses might be inaccurate, outdated, or overly confident. In cases when information changes quickly and requires complex expertise, further human verification would be necessary to ensure that the provided answer is accurate and appropriate.

Another issue is inconsistency since complex troubleshooting and lengthy conversations could lose their context at times and come up with conflicting answers.

In addition, in advanced technical problems, the tool tends to oversimplify the problem and does not consider specific information related to particular environments. Review collected by and hosted on G2.com.

Kunal N.
KN
Kunal N.
Event Managment Officer
Manufacturing
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Multipurpose Tool with Room for Improvement"
5/5
What do you like best about ChatGPT?

I find ChatGPT fast and easy to use, which really helps improve my productivity. It's great for learning and creativity, supporting multiple topics and industries. The AI can analyze and generate images as I wish, and it's beneficial for summarizing uploaded documents for exams, aiding in better understanding. I appreciate its ability to read documents and debug professional communication, making it a versatile tool for many uses. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The responses depend heavily on the prompt. Some advanced features might require a paid plan, which is a bit too expensive. Critical tasks require verification. It sometimes provides inaccurate information and can malfunction. Review collected by and hosted on G2.com.

Kamesh B.
KB
Kamesh B.
Project Lead
Enterprise (> 1000 emp.)
"Best friend of a Business/Market Research Specialist"
5/5
What do you like best about ChatGPT?

UI/UX is clean and user-friendly; well structured answers/responses with authentic sources and the insights generated are highly intelligent and useful Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

- Responses sometimes become redundant and at times you will notice a prompt bias. It's like someone just listening and nodding to whatever you say, whether right or wrong and aligning the response as per the statement.

- It leverages less authentic or non-relevant sources at times to justify a statement which poses challenges for a researcher like me to rely on the data Review collected by and hosted on G2.com.

Simran B.
SB
Simran B.
LLMO and Tech Writer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Super Helpful for Summaries, Data Analysis, and Faster Decision-Making"
5/5
What do you like best about ChatGPT?

ChatGPT has been super helpful in all kinds of work for me. Be it going through brief, providing me summaries, helping me with any observation doing daily. Simple tasks, compiling collating, and analysing a lot of data and it does so much in just few seconds.

It also helps me in decision-making by giving proper summary, and it completely depends on the prompt that you give to ChatGPT Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I dislike about, ChatGPT is that sometimes it can get so many things repeatedly wrong.

For example, if I have given three different type of guidelines to write a single article, I will have to crosscheck if all of those guidelines are being followed and I have to repeatedly ask ChatGPT to self. Examine the answers.

Sometimes even basic Matt has also been wrong, so you cannot completely trust the answers you get, but it does help to a very, very large extent. Review collected by and hosted on G2.com.

Prashant K.
PK
Prashant K.
Volunteer
Small-Business (50 or fewer emp.)
"All-Rounder Agent"
4.5/5
What do you like best about ChatGPT?

It has a simple UI and interface, and it helps me complete my college assignments and projects. It also helps me a lot during exams. It explains topics in detail, and it can do so in whatever way I need, in any language. Overall, it’s one of the best AI LLMs for learning. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

sometimes it fabricate incorrect information so that can be a issue but other than that its performance is good as per the free version of it without any pricing Review collected by and hosted on G2.com.

Aman M.
AM
Aman M.
Senior DevOps Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Clean UI and a Versatile Companion for Coding, Emails, and Editing"
5/5
What do you like best about ChatGPT?

First of all, it provides a very clean user interface and user experience, which allows any newcomer to learn and use ChatGPT more quickly. Also, as part of my AI tools, it has become my second companion for my work, whether I’m writing code, drafting emails, or doing photo editing. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Apart from its AI skills, it sometimes lacks a proper memory function and starts generating fresh responses instead of responding based on memory. I’d also like more precise image generation that looks closer to the real world, and improved efficiency in how quickly and smoothly it generates responses. Review collected by and hosted on G2.com.

Anbuselvam S.
AS
Anbuselvam S.
LLM Trainer
Information Technology and Services
Enterprise (> 1000 emp.)
"Helpful AI Tool for Daily Productivity"
4.5/5
What do you like best about ChatGPT?

What I like most about ChatGPT is how quickly it can help with many different kinds of tasks. I use it for learning, getting coding support, writing emails or other content, and getting fast, clear explanations of technical topics. The responses are easy to follow, and it saves me a lot of time compared with searching through multiple websites to piece together an answer. It’s also great for brainstorming ideas and helps me stay productive during my day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes ChatGPT gives responses that are inaccurate or too generic, especially for very specific or recent topics, so the information still needs to be verified. Long conversations can also occasionally lose context. Another limitation is that some advanced features are only available in paid plans, which may not be ideal for every user. Review collected by and hosted on G2.com.

Victoria Cate T.
VT
Victoria Cate T.
Writer/Content Creator Assistant
Higher Education
Small-Business (50 or fewer emp.)
"Fast, Easy Academic Workflow with Powerful Reasoning Models"
4/5
What do you like best about ChatGPT?

The interface is super easy to pick up, and features like Canvas and Advanced Data Analysis make breaking down dense academic PDFs into video scripts very fast, though you do have to spend time editing out robotic AI words like "delve." Deep Research and the reasoning models (the 'o' series) really stand out for my higher ed workflow. When I need to design a complex exam or an interactive case study, the reasoning models actually "think" through the pedagogical logic to create realistic wrong answers rather than just obvious ones.

ChatGPT also connects smoothly with our Google Drive to pull course materials, but it gets noticeably lazy and slow during afternoon peak hours when the servers clog up. At $20/month for the Plus plan, the ROI is huge since it helped our small team bump our content output by 40%, but the customer support is basically a non-existent wall of automated replies if you ever experience a billing glitch. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I dislike most is the robotic tone and how lazy it gets during peak hours. It relies so heavily on generic corporate filler words like "delve" and "tapestry" that my team wastes tons of time editing the copy so it actually sounds human. Plus, if I try to run a heavy instructional design prompt in the afternoon when the servers are slammed, the outputs get rushed and cut short, forcing me to babysit the tool or shift my heavy workloads to the morning. Review collected by and hosted on G2.com.

Pranjal S.
PS
Pranjal S.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Fast, Easy-to-Use UI with Strong Context and Broad Knowledge"
4/5
What do you like best about ChatGPT?

I like many things about ChatGPT. One of them is context: it can hold a long conversation thread and remember things over time, which helps it personalize responses for me. It also has a wide range of knowledge, from general topics to technical ones, and it can help with almost anything.

As I am a developer so the api and all aso works fine And User Interface iss also very nice and easy to use. It Is fast and have a good usage limit. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

It sometimes start halucinating on its own answers , It starts lagging when the chat become very lengthy. It starts forgetting The context in longer window and as of now in coding part it lacks a it as compared to other llms Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Helpful for Debugging and Solving Coding Errors"
4.5/5
What do you like best about ChatGPT?

What I like best about ChatGPT is that it is helpful when I get stuck while debugging. During my work as a Java Developer Intern at AGATE Solutions, I used it to understand coding errors and find possible solutions. I could share the relevant code and error message, and it helped me understand what might be causing the problem. It was especially useful when I was working on a request path error and needed help identifying the issue. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I dislike is that ChatGPT cannot understand my complete codebase at once. When debugging an error, I sometimes need to share the relevant code and explain the context separately. Its suggestions also need to be checked with the actual code before applying them. Review collected by and hosted on G2.com.