Shivam J.
SJ
Shivam J.
Data Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Huge Productivity Boost for Research, Coding, and Writing"
4/5
What do you like best about ChatGPT?

ChatGPT helps me solve problems quickly, learn new concepts, generate images without any watermarks, and boost my productivity. It saves me time on research, coding, and writing tasks, which makes it a valuable tool for both academic and professional work. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One drawback of ChatGPT is that it can occasionally provide inaccurate or outdated information, so important answers may require verification. Additionally, responses sometimes lack specific context and need follow-up prompts to achieve the desired level of detail or accuracy. Review collected by and hosted on G2.com.

Baratam V.
BV
Baratam V.
Microsoft Power apps developer
Enterprise (> 1000 emp.)
"Easy, Versatile, and Fast—ChatGPT Delivers Practical Answers"
5/5
What do you like best about ChatGPT?

What I like most about ChatGPT is how easy and versatile it is to use. I use it for everything from solving technical problems and learning new concepts to brainstorming ideas and improving content. The conversational experience makes it easy to refine questions and get practical, useful answers quickly. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

accuray is good but when it comes to UX, in MI tabs we wont get a option to close the recent chats panel, which feels bit occpying the screen when reading Review collected by and hosted on G2.com.

Ajay A.
AA
Ajay A.
Embedded Software Engineer
Small-Business (50 or fewer emp.)
"An Effective Personal Assistant for Developers"
3.5/5
What do you like best about ChatGPT?

ChatGPT has a clean, easy-to-use UI, so I can get insights quickly without confusion. It supports attaching images, audio, and files, which is great for coding help and general assistance. It can review files quickly, and it can generate images too. It also has 3rd-party app integration like Figma, so prompts can help with designs and related tasks. I also like the AI thinking/“think longer” option, which is useful for logical and reasoning tasks. Overall, the features feel like the best at this price rate.

I haven’t run into any issues yet, so I don’t have experience with the support team, but I assume the support must be good.

I generally use ChatGPT to generate my software blueprint, workflow, and steps, then follow them step by step to complete my project. This makes the entire project more well-structured and easier to understand.

The main benefit is that I can even use ChatGPT without logging in, which is the most powerful benefit for me. It also has a ghost/temporary chat option, and that’s a really good feature as well. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

It generates good output and provides solutions to problems, but I still need to verify everything manually because it sometimes uses functions that don’t even exist in the SDK. Review collected by and hosted on G2.com.

Mamta N.
MN
Mamta N.
CEO and Founder
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"The Group Chat Feature Changed How I Use ChatGPT"
4/5
What do you like best about ChatGPT?

The best feature of Chatgpt according to me is Group Chat. Being able to have conversations with other people while also bringing ChatGPT into the discussion makes the experience feel different from using a normal AI tool. Instead of copying messages back and forth, ideas, questions, and suggestions can happen in the same place. I also like how ChatGPT can adapt to different topics and continue the flow of a conversation naturally. Features like this make it feel more interactive and practical rather than just another place to ask questions. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I have noticed is that ChatGPT sometimes takes a long route to answer simple questions. I have also seen situations where I need to rephrase a question to get the exact answer I am looking for. These are minor issues, but they occasionally slow things down. Review collected by and hosted on G2.com.

Juan F.
JF
Juan F.
Multimedia Production Specialist
Enterprise (> 1000 emp.)
"Supercharges Creativity and Efficiency but Needs Real-Time Accuracy"
5/5
What do you like best about ChatGPT?

I use ChatGPT because it's like having my own assistant, helping me create a lot of images and generate ideas for all my creative projects. It is cheap (even more now that you have a $5 plan), It is easy to navigate on browser and phone. It's fast, and once you train it or know how to talk to it, it answers with a lot of precision. It knows a little bit of everything, or maybe a lot of everything, which is like having a super brain at my disposal. Tasks that used to take me a week now take maybe thirty minutes, or less, so it makes my job faster and allows me to do so much more. I can confidently say that ChatGPT has made me more efficient. I love how they have a lot of education material on their website. I also integrate it with google drive, so it is easier to share files. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes it gives you information that isn't updated to the current date, which is a big problem. It doesn't always check if the information is correct before giving an answer. Also, when generating images, it sometimes doesn't understand what you're trying to convey, even if you provide an image and specific instructions. The generated images don't always match what you want. Review collected by and hosted on G2.com.

Catherine V.
CV
Catherine V.
Director
Small-Business (50 or fewer emp.)
"Intuitive, Fast, and Helpful, But Sometimes Repetitive and Too Americanized"
3.5/5
What do you like best about ChatGPT?

It helps me get creative support when writing and composing articles. researching and problem solving. I like the clean, intuitive interface that makes it easy to use. I'm using the free version which is more than adequate for me needs.

Wide ecosystem and APIs that plug into existing tools and workflows seamlessly with fast, responsive replies with low latency during real-time use. The intelligence is fairly good at context-aware responses and strong reasoning across many domains.

I've not needed any support/onboarding. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I don't like it's defaulting to Americanism across all is answer patterns even when requesting it not to do so and it does repat itself all the time and makes thing up on occasions. That's annoying. I've not used any support and training? Review collected by and hosted on G2.com.

Parmeshwar P.
PP
Parmeshwar P.
Project Associate I
Chemicals
Small-Business (50 or fewer emp.)
"Chatgpt is the game-changer."
5/5
What do you like best about ChatGPT?

One of the best tool ever seen. I used for many day to day life for daily suggestion, Resume making, situation based, logical based, academic and non academic qualification, educational related and many more thing it can.. I used it for daily tips what to do what not to de . I ask even difficult question for study purpose it solves within in seconds with details solution. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

For access more things need to purchase premium membership. Review collected by and hosted on G2.com.

Ananya A.
AA
Ananya A.
Student
Education Management
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Outstanding Performance, Helpful Tips, and a Simple UI"
4/5
What do you like best about ChatGPT?

The UI is simple and easy to use, even for small children. What I like most is how well it keeps the context in long conversations and lets me move smoothly between different tasks, from writing reports to brainstorming ideas for events. I also appreciate that it fine-tunes its answers based on my feedback, rather than repeating the same generic responses.

It helps me create invitations, understand concepts, and generate images for templates. I can upload documents and images, and it understands them easily. It also has a voice mode that makes one-on-one conversations faster and more natural, so we can interact more like we would with a person without having to type prompts. On top of that, it helps me generate reports, create images for cards, and come up with ideas for certifications. It’s also capable of reading handwritten data and helping me scan for mistakes or anything that looks off. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Something I dislike about ChatGPT is that it sometimes makes mistakes in math. At times it gives incorrect results or seems to solve problems almost randomly, without clear logic, which makes me feel it isn’t really made for mathematical problems.

Sometimes it is not able to understand handwritten data but give wrong result assuming any random value which is not good.

I’ve also noticed that in longer chats it may occasionally lose context, and after multiple follow-up questions it can start giving repetitive answers instead of addressing what I’m asking.

Another issue is when I ask it to create a PDF of chats: it misbehaves and doesn’t produce a correct PDF. Image generation also isn’t that easy, since it often requires multiple prompts to get what I want. Review collected by and hosted on G2.com.

Smit K.
SK
Smit K.
cybersecurity Person
Information Technology and Services
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"An Essential Daily Tool for Fast, Natural Answers and Creative Ideas"
4.5/5
What do you like best about ChatGPT?

✍️ Simple & Honest Answer:

I’ve been using ChatGPT for over a year now, and it has completely changed the way I work and learn. I really like how it understands my questions naturally and responds instantly with detailed, accurate answers. It helps me write content, solve problems, learn new topics, and generate creative ideas. The conversational style feels natural and human-like, which makes it easy to use.

It’s available 24/7 and still works well even when I ask more complex questions. Overall, ChatGPT has become an essential tool in my daily life. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

It sometimes makes mistakes with more complex calculations and coding tasks, so I always need to double-check its answers. The free version also has a few limitations, such as slower response times and no internet access, which can be frustrating depending on what I’m trying to do. Review collected by and hosted on G2.com.

Jeet S.
JS
Jeet S.
Senior Technology Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"ChatGPT - A Clean, Reliable, and a Huge Time-Saver for Writing & Research"
4.5/5
What do you like best about ChatGPT?

I really like ChatGPT’s clean, simple interface, which makes long conversations and complex prompts easy to manage. It fits smoothly into my workflow, feels fast, and stays reliable even when I’m working through detailed tasks. It saves my time on writing, research, and brainstorming, so the price pays for itself. Getting started is quick and no training is needed as such. The AI truly understands the context and adapts to different tones and use cases. It's integration with other tools is also easy Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes the responses feel too broad or generic and don’t fully align with what I need, so I often have to rephrase and try multiple prompts to get a useful answer. Over longer review sessions, the interface starts to feel monotonous and a bit cluttered, especially because it doesn’t integrate deeply with many of the tools I already use, which forces a lot of manual copy‑and‑paste work. While overall performance is stable, it can noticeably slow down when I’m handling more complex or extended tasks. The pricing also seems relatively high for individual users, and the available support and onboarding materials feel quite basic, without much in-depth guidance or best‑practice examples. In very long conversations, the AI sometimes struggles to maintain context consistently, which means I have to repeat or restate information more often than I’d expect. Review collected by and hosted on G2.com.