Sarah B.
SB
Sarah B.
Quality Project Manager
Education Management
Mid-Market (51-1000 emp.)
"Invaluable for Workplace Communication — Time-Saving, Accurate, Tone-Adaptive"
4.5/5
What do you like best about ChatGPT?

ChatGPT has been an invaluable tool in improving my workplace communication. It has helped me articulate my thoughts more clearly and professionally, making it easier to write emails, reports, and other communications with confidence. It has also helped me create resources for my team and for the learners we support, which has been a huge time saver. It provides accurate information from multiple sources. It is also easy to change the tone or language level depending on the level of support our learners need Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I like most about ChatGPT is how it helps me communicate more effectively. It enables me to articulate my thoughts clearly and professionally. It saves me lots of time when writing staff reviews, creating reports or resources. The spelling and grammar are always correct. It's easy to use, saves me time, and gives me confidence that my writing is clear and well-structured. I also appreciate how quickly it can help improve wording, and adapt the tone to suit different situations. Review collected by and hosted on G2.com.

Utsav B.
UB
Utsav B.
Software Engineer
Small-Business (50 or fewer emp.)
"Easy-to-Use AI with Incredible Windows and iOS Integrations"
5/5
What do you like best about ChatGPT?

ChatGPT is a really nice AI engine. As it is one of the pioneers of AI engines, I still use it. The interface is so easy to use, and the integrations of ChatGPT with Windows as well as iOS are incredible. The performance is sometimes a little iffy, but mostly it is fine. I still use the free version; however, I have used the paid version, and it is great. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes during image creation, there is no support from the engine, and the user themselves has to resubmit the prompt to the AI. Review collected by and hosted on G2.com.

SR
Sameer R.
Operations - Executive
Enterprise (> 1000 emp.)
""ChatGPT - The Ultimate All-in-One Assistant""
4/5
What do you like best about ChatGPT?

I use ChatGPT daily while handling social media escalations from irated customers. Few things I like most:

- Corrects and improves my responses before sending, makes them sound more professional

- Helps summarize and elaborate complex customer issues quickly

- Validates customer images for fraud verification, very useful in food delivery operations

- Helps beyond just work, from personal queries to learning new things Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes it gives outdated information due to knowledge cutoff and occasionally misunderstands complex contexts, so I have to verify or rephrase and try again, which can slow things down a little during busy hours Review collected by and hosted on G2.com.

Ananthi S.
AS
Ananthi S.
LLM Trainer
Small-Business (50 or fewer emp.)
"Very helpful AI for everyday tasks"
4.5/5
What do you like best about ChatGPT?

What I like best about ChatGPT is how easy it is to use and how quickly it gives useful answers. It helps me with writing, coding, learning new things and even fixing small mistakes in my work. Most of the time the responses are accurate and saves me a lot of time. I use it almost every day for different tasks. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

There is not much I dislike about ChatGPT. But sometimes it gives answers that are too general or not fully accurate, so I have to double check the information. Also for some complex questions it can miss small details. Overall its still a very useful tool for my daily work. Review collected by and hosted on G2.com.

Sukirti K.
SK
Sukirti K.
student
Enterprise (> 1000 emp.)
"Context-Aware, Personalized Help for Engineering, Coding, and Research"
5/5
What do you like best about ChatGPT?

The thing I like best about ChatGPT is its ability to understand context and provide highly detailed, personalized responses without requiring extensive prompt refinement. As a student, I find it especially valuable for breaking down complex engineering and computer science concepts, debugging code step by step, solving algorithmic problems, and assisting with research writing. Unlike many AI tools that provide generic answers, ChatGPT often adapts its explanations to my level of understanding, which makes learning faster and more efficient. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I occasionally notice two limitations. First, when working on highly technical subjects such as advanced mathematics or research-intensive topics, there may be small calculation or factual errors that require verification. Second, responses may occasionally become overly verbose, requiring additional prompts to obtain a more concise, targeted answer. Review collected by and hosted on G2.com.

Miguel F.
MF
Miguel F.
Software Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Now it's part of my daily work!"
4.5/5
What do you like best about ChatGPT?

One of the first things that surprised me was how useful it is for simplifying processes. I’m not talking about having it build entire systems for me (although it can do that too) I mean everyday situations. More than once, I’ve spent 20 or 30 minutes trying to figure something out, explained the context to ChatGPT, and it pointed me toward a possibility I hadn’t even considered. It’s not always right, but a lot of the time it helps me look at the problem from a different angle and find a solution faster. I’ve also gotten a lot of value from the multimodal features lately. I’ve uploaded screenshots, diagrams, PDF documents, and even images of error messages to give it more context. A couple of years ago, doing that would have required several different tools. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

There are days when a conversation produces great results right away, and others when I have to rephrase the same prompt several times before I get what I’m looking for. Those aren’t deal-breakers for me, but they’re a constant reminder that it’s still a support tool, not a replacement for human. Review collected by and hosted on G2.com.

kailas R.
KR
kailas R.
Data Entry Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Great for Research, Learning, and Problem Solving"
4.5/5
What do you like best about ChatGPT?

What I like best about ChatGPT is how versatile it is and how much time it saves in my day-to-day work and learning. I originally started using it for answering questions and researching topics, but over time it became a tool I use for brainstorming ideas, summarizing information, improving written content, comparing options, and learning new concepts more efficiently.

The user interface is one of its strongest features. It is clean, intuitive, and easy to navigate, so I was productive almost immediately without any formal training. The conversational experience feels natural because I can ask follow-up questions, refine my requests, and continue exploring a topic without starting over. This has significantly reduced the time I spend searching through multiple websites and sources.

The AI itself is impressive. It can explain complex topics in simple language, generate structured responses, summarize long content, and adapt its answers based on context. For example, I often use it to understand unfamiliar topics, compare different options, and organize information into a more useful format. Tasks that previously required extensive searching and note-taking can now be completed much faster.

Performance has been consistently strong. Responses are usually generated within seconds, and the platform handles a wide range of use cases effectively. I have also found the integration experience to be straightforward. Features that work with web search, file uploads, and connected workflows make it easier to bring information into one place and continue working without switching between multiple tools. Even when used primarily as a standalone application, it fits naturally into existing productivity workflows.

Getting started was simple, and the onboarding experience required very little effort. Most features are easy to discover, and the available documentation and help resources make it easy to learn about new capabilities. While I have not needed direct customer support, the self-service resources have been helpful whenever I had questions.

From a value and ROI perspective, ChatGPT has been one of the most useful tools I use regularly. It helps me complete tasks faster, improve the quality of my work, and learn new topics more efficiently. One unexpected benefit has been how useful it is for brainstorming and problem-solving, especially when I need a starting point or want to explore different perspectives. Overall, it has become an important part of my daily workflow and continues to provide value across a wide variety of tasks. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I dislike about ChatGPT is that it can occasionally provide information that sounds convincing but is not completely accurate, especially when discussing recent events, statistics, or highly specific topics. Because of this, I still verify important information from reliable sources before using it.

I have also noticed that in very long conversations, it can sometimes lose track of earlier details or instructions, which means I need to repeat information or clarify my request. This can be frustrating when working through complex topics that require multiple follow-up questions.

Another area for improvement is response length. While detailed explanations are often helpful, there are times when I need a short and direct answer and the response can be longer than necessary. Better control over response style and stronger context retention in long chats would make the overall experience even better. Review collected by and hosted on G2.com.

Sudama R.
SR
Sudama R.
undergraduate student
Higher Education
Small-Business (50 or fewer emp.)
"Helps a lot with NodeMCU logic bugs, but gets annoying with fake C++ functions"
4.5/5
What do you like best about ChatGPT?

As a B.Tech student who spends a lot of time in the electronics lab, my primary use for ChatGPT is fixing broken code loops. When I am working on my college projects like recently when I was writing the C++ script for a color-sorting robot using NodeMCU I often mess up the conditional statements or servo motor angles. Instead of scanning through endless threads on old forums, I just dump my raw code here. It is highly efficient at pointing out logical flaws or syntax mistakes in seconds. It basically gives me a quick starting point when I am completely stuck on a programming dead-end. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

My biggest issue is that it confidently invents library headers and functions that do not exist in reality. For instance, if you ask it to help with a specific sensor integration, it will generate code using non-existent commands. When you paste that into the Arduino IDE, it completely fails to compile. If you tell ChatGPT that the code is wrong, it just goes into an endless loop of apologizing and giving the same incorrect response. Also, during peak daytime hours when everyone is working on assignments, the response generation becomes incredibly slow on the free tier. Review collected by and hosted on G2.com.

ARYAN M.
AM
ARYAN M.
Undergraduate Student
Higher Education
Small-Business (50 or fewer emp.)
"A Daily Companion for Placement Preparation and Software Projects"
5/5
What do you like best about ChatGPT?

I'm a third-year computer science undergraduate and I end up opening ChatGPT several times a day. I use it while solving LeetCode problems, understanding DSA concepts, preparing for coding interviews, and working on personal projects like Career Copilot. I also use it to understand unfamiliar libraries, read documentation faster, and get unstuck when debugging. The ability to ask follow-up questions and request simpler explanations is probably the feature I use the most. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I don't treat its answers as the final source of truth because it can occasionally be confidently wrong, especially for newer technologies or niche technical topics. In very long conversations, it sometimes loses context, and I still verify important information using documentation or other sources. Review collected by and hosted on G2.com.

Илья .
И
Илья .
Student
Small-Business (50 or fewer emp.)
"Clean, Fast, and Essential for My Daily Workflow"
4.5/5
What do you like best about ChatGPT?

ChatGPT has become an essential part of my daily workflow. The interface is clean and intuitive — no learning curve at all. Performance is fast even with long prompts. For a tech writer, the ROI is clear: I save at least 2-3 hours per week on documentation drafts. It also integrates well with other tools via API. The AI quality is genuinely impressive — responses are accurate, well-structured, and easy to adapt. Customer support and onboarding resources are also solid — the documentation is thorough and the community forums are active, which makes it easy to find answers quickly. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The main limitation is that it sometimes loses context in very long conversations, which can be frustrating during complex projects. Occasionally the responses can be overly verbose when a concise answer is needed. The free tier has usage limits that push you toward the paid plan, which feels restrictive for heavy users. Review collected by and hosted on G2.com.