
The interface is super easy to pick up, and features like Canvas and Advanced Data Analysis make breaking down dense academic PDFs into video scripts very fast, though you do have to spend time editing out robotic AI words like "delve." Deep Research and the reasoning models (the 'o' series) really stand out for my higher ed workflow. When I need to design a complex exam or an interactive case study, the reasoning models actually "think" through the pedagogical logic to create realistic wrong answers rather than just obvious ones.
ChatGPT also connects smoothly with our Google Drive to pull course materials, but it gets noticeably lazy and slow during afternoon peak hours when the servers clog up. At $20/month for the Plus plan, the ROI is huge since it helped our small team bump our content output by 40%, but the customer support is basically a non-existent wall of automated replies if you ever experience a billing glitch. Review collected by and hosted on G2.com.
What I dislike most is the robotic tone and how lazy it gets during peak hours. It relies so heavily on generic corporate filler words like "delve" and "tapestry" that my team wastes tons of time editing the copy so it actually sounds human. Plus, if I try to run a heavy instructional design prompt in the afternoon when the servers are slammed, the outputs get rushed and cut short, forcing me to babysit the tool or shift my heavy workloads to the morning. Review collected by and hosted on G2.com.