Victoria Cate T.
VT
Victoria Cate T.
Writer/Content Creator Assistant
Higher Education
Small-Business (50 or fewer emp.)
"Fast, Easy Academic Workflow with Powerful Reasoning Models"
4/5
What do you like best about ChatGPT?

The interface is super easy to pick up, and features like Canvas and Advanced Data Analysis make breaking down dense academic PDFs into video scripts very fast, though you do have to spend time editing out robotic AI words like "delve." Deep Research and the reasoning models (the 'o' series) really stand out for my higher ed workflow. When I need to design a complex exam or an interactive case study, the reasoning models actually "think" through the pedagogical logic to create realistic wrong answers rather than just obvious ones.

ChatGPT also connects smoothly with our Google Drive to pull course materials, but it gets noticeably lazy and slow during afternoon peak hours when the servers clog up. At $20/month for the Plus plan, the ROI is huge since it helped our small team bump our content output by 40%, but the customer support is basically a non-existent wall of automated replies if you ever experience a billing glitch. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I dislike most is the robotic tone and how lazy it gets during peak hours. It relies so heavily on generic corporate filler words like "delve" and "tapestry" that my team wastes tons of time editing the copy so it actually sounds human. Plus, if I try to run a heavy instructional design prompt in the afternoon when the servers are slammed, the outputs get rushed and cut short, forcing me to babysit the tool or shift my heavy workloads to the morning. Review collected by and hosted on G2.com.

Pranjal S.
PS
Pranjal S.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Fast, Easy-to-Use UI with Strong Context and Broad Knowledge"
4/5
What do you like best about ChatGPT?

I like many things about ChatGPT. One of them is context: it can hold a long conversation thread and remember things over time, which helps it personalize responses for me. It also has a wide range of knowledge, from general topics to technical ones, and it can help with almost anything.

As I am a developer so the api and all aso works fine And User Interface iss also very nice and easy to use. It Is fast and have a good usage limit. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

It sometimes start halucinating on its own answers , It starts lagging when the chat become very lengthy. It starts forgetting The context in longer window and as of now in coding part it lacks a it as compared to other llms Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Helpful for Debugging and Solving Coding Errors"
4.5/5
What do you like best about ChatGPT?

What I like best about ChatGPT is that it is helpful when I get stuck while debugging. During my work as a Java Developer Intern at AGATE Solutions, I used it to understand coding errors and find possible solutions. I could share the relevant code and error message, and it helped me understand what might be causing the problem. It was especially useful when I was working on a request path error and needed help identifying the issue. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I dislike is that ChatGPT cannot understand my complete codebase at once. When debugging an error, I sometimes need to share the relevant code and explain the context separately. Its suggestions also need to be checked with the actual code before applying them. Review collected by and hosted on G2.com.

Mohammed R.
MR
Mohammed R.
Business Development Manager
Mid-Market (51-1000 emp.)
"Clean, Fast, and Easy to Use—Great for Coding, Writing, and Brainstorming"
3.5/5
What do you like best about ChatGPT?

What I like best about it is how simple and easy it is to use. The UI feels clean, the responses are fast, and it helps with everything from learning and coding to writing and brainstorming ideas. It saves a lot of time, feels worth the value, and the AI is smart enough to give genuinely helpful and natural responses. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I dislike about it is that responses can sometimes be inaccurate or overly confident, especially for very specific or technical topics. At times, the AI may also miss context in longer conversations, and some advanced features or integrations feel limited on lower-tier plans. Review collected by and hosted on G2.com.

Ashwini P.
AP
Ashwini P.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Versatile AI Assistant with Easy Setup"
4.5/5
What do you like best about ChatGPT?

I find ChatGPT incredibly useful because it's the most useful AI tool I've ever used, even more so than many paid tools. I appreciate that it doesn't have a specific problem it solves but works for every query, making it a great tool for various day-to-day problems. I use it for my AIML college projects to get ideas about topics and help with debugging code errors. I also like that it gives detailed answers to any questions I ask and even asks follow-up questions, which is really helpful. Additionally, the 12-month free trial of the premium version is a very good offering for users. Setting up ChatGPT was very easy and not complicated at all. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The image generation feature in ChatGPT doesn't work as well as other AI tools like Gemini AI. It struggles with tasks like merging one image with another, such as blending photos. Review collected by and hosted on G2.com.

Sambit Kumar B.
SB
Sambit Kumar B.
Full Stack Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
"A Developer’s Go-To for Coding, Architecture, and Step-by-Step Guidance"
5/5
What do you like best about ChatGPT?

I’m a developer, so I mostly use it to support coding decisions, work with files and docs, and think through system architecture. It also helps me handle emotional conversations, or any situation where I need clear, step-by-step guidance. It even helped me during a medical emergency. Also, you can add some custom commands to it for your account. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Whenever I ask a question about something that’s unclear, or when there isn’t enough data to confidently say yes or no, it keeps starting to hallucinate. Whatever I tell it, it becomes overly agreeable and doesn’t ask possible counter-questions. Because of that, I end up feeling dumb in my own knowledge circle. Review collected by and hosted on G2.com.

DN
Durgesh N.
BDR
Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
"Great for Multitasking and Understanding Messy Questions"
4.5/5
What do you like best about ChatGPT?

ChatGPT is best for Handling Multiple tasks at the same time for Multitasking. I like ChatGPT because it can generate accurate responses for my question even if they are written in a wrong or improper way so that i don't have to worry about Writing Manner. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

ChatGPT's databse is sometimes not up to date due to which it gives old and wrong answers which forces me to Check it on Google. Review collected by and hosted on G2.com.

Kevin K.
KK
Kevin K.
Pastor
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Time-Saving Personal Assistant with Smooth Onboarding and Better Performance"
5/5
What do you like best about ChatGPT?

ChatGPT is like a personal assistant thatcan do some day to day tasks that saves me time and I can Focus on other things. At first I had to get to know how to use ChatGPT but now is very user frindly. I have integrated ChatGPT with a few apps we use to automate tasks and image creation. The quality of chatGPT has improved and have helped us improve on our performance. The pricing gets a bit expensive the more work the LLM needs to do. Ai intelligence has improved since we started using it. Onboarding was smooth and easy. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

When we create content and we prompt chatGPT to edit images more than likely it won't do exactly as we prompt it to do. And eventualy it will make the changes we want. Review collected by and hosted on G2.com.

Divya G.
DG
Divya G.
Brand Manager
Small-Business (50 or fewer emp.)
"Time-Saving Summaries and Ideas in One Simple Interface"
4.5/5
What do you like best about ChatGPT?

It’s really easy to get information in one place, and it saves a lot of time. Especially when I want to search a broad topic that would normally have multiple results on Google, ChatGPT can give me a summary of all of them at once.

I also use it to ask for new ideas for my social media posts. It helps me improve my English, and it supports me in writing posts for social media too. The interface is simple and easy to use, although I wish there were an option to keep the app running in the background while using the AI call feature.

In my opinion, even without a subscription you can use most of it, and the subscription would be worth it. There are some cons as well: sometimes it doesn’t follow my instructions properly, and it forgets things too. Basically, it performs well, but it needs improvement when it comes to updated information and memory.

I’ve also used it to analyse our customers’ behaviour and get better ways to handle situations. It’s very simple to use, and you can even use it without logging in or signing up. The sign-up process is easy too: you need to enter your date of birth and email address, and I’m not sure about a contact number because I forgot.

I’ve never linked it to any other app, so I don’t have information about that feature or whether it’s available. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

There are a few issues. First, it usually forgets the things I tell it to follow, and sometimes it also forgets the rules I set for the conversation.

Also, when I use the mic feature to speak, I speak in Hindi but it writes it in Urdu, which is pretty irritating.

As for the design, it would be much better if there were an option to run the app in the background while I do other work.

And the worst part is that sometimes, actually, most of the time,it gives me outdated information, and even a few things that don’t even exist. Review collected by and hosted on G2.com.

Sukanya P.
SP
Sukanya P.
IT Analyst
Airlines/Aviation
Small-Business (50 or fewer emp.)
"A Game‑Changer for Daily Productivity"
4.5/5
What do you like best about ChatGPT?

What I like best about ChatGPT is how naturally it fits into my day. I can ask anything—from technical explanations to creative brainstorming—and it responds in a way that feels intuitive and easy to build on. It’s like having a knowledgeable partner who can switch between roles: researcher, writer, tester, planner, or problem‑solver. The versatility is unmatched. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I dislike is that ChatGPT occasionally gives answers that sound confident but may not be fully accurate, so I still need to double‑check important details. Sometimes it also misses very specific context unless I restate it clearly. These are small trade‑offs compared to the overall productivity boost, but they’re worth noting. Review collected by and hosted on G2.com.