Aman M.
AM
Aman M.
Senior DevOps Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Clean UI and a Versatile Companion for Coding, Emails, and Editing"
5/5
What do you like best about ChatGPT?

First of all, it provides a very clean user interface and user experience, which allows any newcomer to learn and use ChatGPT more quickly. Also, as part of my AI tools, it has become my second companion for my work, whether I’m writing code, drafting emails, or doing photo editing. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Apart from its AI skills, it sometimes lacks a proper memory function and starts generating fresh responses instead of responding based on memory. I’d also like more precise image generation that looks closer to the real world, and improved efficiency in how quickly and smoothly it generates responses. Review collected by and hosted on G2.com.

Anbuselvam S.
AS
Anbuselvam S.
LLM Trainer
Information Technology and Services
Enterprise (> 1000 emp.)
"Helpful AI Tool for Daily Productivity"
4.5/5
What do you like best about ChatGPT?

What I like most about ChatGPT is how quickly it can help with many different kinds of tasks. I use it for learning, getting coding support, writing emails or other content, and getting fast, clear explanations of technical topics. The responses are easy to follow, and it saves me a lot of time compared with searching through multiple websites to piece together an answer. It’s also great for brainstorming ideas and helps me stay productive during my day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes ChatGPT gives responses that are inaccurate or too generic, especially for very specific or recent topics, so the information still needs to be verified. Long conversations can also occasionally lose context. Another limitation is that some advanced features are only available in paid plans, which may not be ideal for every user. Review collected by and hosted on G2.com.

Victoria Cate T.
VT
Victoria Cate T.
Writer/Content Creator Assistant
Higher Education
Small-Business (50 or fewer emp.)
"Fast, Easy Academic Workflow with Powerful Reasoning Models"
4/5
What do you like best about ChatGPT?

The interface is super easy to pick up, and features like Canvas and Advanced Data Analysis make breaking down dense academic PDFs into video scripts very fast, though you do have to spend time editing out robotic AI words like "delve." Deep Research and the reasoning models (the 'o' series) really stand out for my higher ed workflow. When I need to design a complex exam or an interactive case study, the reasoning models actually "think" through the pedagogical logic to create realistic wrong answers rather than just obvious ones.

ChatGPT also connects smoothly with our Google Drive to pull course materials, but it gets noticeably lazy and slow during afternoon peak hours when the servers clog up. At $20/month for the Plus plan, the ROI is huge since it helped our small team bump our content output by 40%, but the customer support is basically a non-existent wall of automated replies if you ever experience a billing glitch. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I dislike most is the robotic tone and how lazy it gets during peak hours. It relies so heavily on generic corporate filler words like "delve" and "tapestry" that my team wastes tons of time editing the copy so it actually sounds human. Plus, if I try to run a heavy instructional design prompt in the afternoon when the servers are slammed, the outputs get rushed and cut short, forcing me to babysit the tool or shift my heavy workloads to the morning. Review collected by and hosted on G2.com.

Pranjal S.
PS
Pranjal S.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Fast, Easy-to-Use UI with Strong Context and Broad Knowledge"
4/5
What do you like best about ChatGPT?

I like many things about ChatGPT. One of them is context: it can hold a long conversation thread and remember things over time, which helps it personalize responses for me. It also has a wide range of knowledge, from general topics to technical ones, and it can help with almost anything.

As I am a developer so the api and all aso works fine And User Interface iss also very nice and easy to use. It Is fast and have a good usage limit. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

It sometimes start halucinating on its own answers , It starts lagging when the chat become very lengthy. It starts forgetting The context in longer window and as of now in coding part it lacks a it as compared to other llms Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Helpful for Debugging and Solving Coding Errors"
4.5/5
What do you like best about ChatGPT?

What I like best about ChatGPT is that it is helpful when I get stuck while debugging. During my work as a Java Developer Intern at AGATE Solutions, I used it to understand coding errors and find possible solutions. I could share the relevant code and error message, and it helped me understand what might be causing the problem. It was especially useful when I was working on a request path error and needed help identifying the issue. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I dislike is that ChatGPT cannot understand my complete codebase at once. When debugging an error, I sometimes need to share the relevant code and explain the context separately. Its suggestions also need to be checked with the actual code before applying them. Review collected by and hosted on G2.com.

Mohammed R.
MR
Mohammed R.
Business Development Manager
Mid-Market (51-1000 emp.)
"Clean, Fast, and Easy to Use—Great for Coding, Writing, and Brainstorming"
3.5/5
What do you like best about ChatGPT?

What I like best about it is how simple and easy it is to use. The UI feels clean, the responses are fast, and it helps with everything from learning and coding to writing and brainstorming ideas. It saves a lot of time, feels worth the value, and the AI is smart enough to give genuinely helpful and natural responses. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

One thing I dislike about it is that responses can sometimes be inaccurate or overly confident, especially for very specific or technical topics. At times, the AI may also miss context in longer conversations, and some advanced features or integrations feel limited on lower-tier plans. Review collected by and hosted on G2.com.

Ashwini P.
AP
Ashwini P.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Versatile AI Assistant with Easy Setup"
4.5/5
What do you like best about ChatGPT?

I find ChatGPT incredibly useful because it's the most useful AI tool I've ever used, even more so than many paid tools. I appreciate that it doesn't have a specific problem it solves but works for every query, making it a great tool for various day-to-day problems. I use it for my AIML college projects to get ideas about topics and help with debugging code errors. I also like that it gives detailed answers to any questions I ask and even asks follow-up questions, which is really helpful. Additionally, the 12-month free trial of the premium version is a very good offering for users. Setting up ChatGPT was very easy and not complicated at all. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The image generation feature in ChatGPT doesn't work as well as other AI tools like Gemini AI. It struggles with tasks like merging one image with another, such as blending photos. Review collected by and hosted on G2.com.

Sambit Kumar B.
SB
Sambit Kumar B.
Full Stack Software Engineer
Computer Software
Mid-Market (51-1000 emp.)
"A Developer’s Go-To for Coding, Architecture, and Step-by-Step Guidance"
5/5
What do you like best about ChatGPT?

I’m a developer, so I mostly use it to support coding decisions, work with files and docs, and think through system architecture. It also helps me handle emotional conversations, or any situation where I need clear, step-by-step guidance. It even helped me during a medical emergency. Also, you can add some custom commands to it for your account. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Whenever I ask a question about something that’s unclear, or when there isn’t enough data to confidently say yes or no, it keeps starting to hallucinate. Whatever I tell it, it becomes overly agreeable and doesn’t ask possible counter-questions. Because of that, I end up feeling dumb in my own knowledge circle. Review collected by and hosted on G2.com.

DN
Durgesh N.
BDR
Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
"Great for Multitasking and Understanding Messy Questions"
4.5/5
What do you like best about ChatGPT?

ChatGPT is best for Handling Multiple tasks at the same time for Multitasking. I like ChatGPT because it can generate accurate responses for my question even if they are written in a wrong or improper way so that i don't have to worry about Writing Manner. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

ChatGPT's databse is sometimes not up to date due to which it gives old and wrong answers which forces me to Check it on Google. Review collected by and hosted on G2.com.

Kevin K.
KK
Kevin K.
Pastor
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Time-Saving Personal Assistant with Smooth Onboarding and Better Performance"
5/5
What do you like best about ChatGPT?

ChatGPT is like a personal assistant thatcan do some day to day tasks that saves me time and I can Focus on other things. At first I had to get to know how to use ChatGPT but now is very user frindly. I have integrated ChatGPT with a few apps we use to automate tasks and image creation. The quality of chatGPT has improved and have helped us improve on our performance. The pricing gets a bit expensive the more work the LLM needs to do. Ai intelligence has improved since we started using it. Onboarding was smooth and easy. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

When we create content and we prompt chatGPT to edit images more than likely it won't do exactly as we prompt it to do. And eventualy it will make the changes we want. Review collected by and hosted on G2.com.