--- title: ChatGPT Reviews meta\_title: 'ChatGPT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2854 reviews by the users' company size, role or industry to find out how ChatGPT works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2854 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- ### ChatGPT Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find ChatGPT's **ease of use** refreshing, streamlining complex tasks and enhancing daily productivity effortlessly. [(782 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153461&qs=pros-and-cons#reviews) Users love the **quick and conversational responses** from ChatGPT, making information access seamless and efficient. [(735 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153109&qs=pros-and-cons#reviews) Users find ChatGPT to be a **helpful creative assistant** , enhancing productivity with fresh ideas and effective solutions. [(524 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153765&qs=pros-and-cons#reviews) Users value the **time-saving capabilities** of ChatGPT, enhancing productivity and streamlining workflows across diverse tasks. [(312 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153390&qs=pros-and-cons#reviews) Users find that ChatGPT's **time-saving capabilities** streamline their workflows, enhancing creativity and productivity in design tasks. [(311 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152912&qs=pros-and-cons#reviews) Users note the **limitations in accuracy and source referencing** of ChatGPT, requiring occasional verification with external tools. [(353 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1155025&qs=pros-and-cons#reviews) Users find the **context understanding** of ChatGPT lacking, leading to confusion and repetition during conversations. [(333 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153532&qs=pros-and-cons#reviews) Users are frustrated by the **limited context window** in ChatGPT, hindering its ability to process extensive inputs effectively. [(284 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152797&qs=pros-and-cons#reviews) Users experience **inaccuracy** in ChatGPT, noting repetitive responses and occasional poor understanding of complex topics. [(245 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152936&qs=pros-and-cons#reviews) Users face **inaccurate responses** from ChatGPT, often requiring rephrasing for better context and clarity in answers. [(154 mentions)](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153705&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ChatGPT ##### 1. Ease of Use Users find ChatGPT's **ease of use** refreshing, streamlining complex tasks and enhancing daily productivity effortlessly. [ See 782 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153461&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you like about ChatGPT? I use chatgpt for many purposes because of its formation and easy to create content and I can easily create schedules and time table in many formats. ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Small-Business (50 or fewer emp.) 4.5/5 "A handy assistant in your pocket" What do you like about ChatGPT? I love the ChatGPT vastly simplify and speeds up every day admin tasks and data analysis. I love that it can research things for me and synthesise lar ##### 2. Useful Users love the **quick and conversational responses** from ChatGPT, making information access seamless and efficient. [ See 735 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153109&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you like about ChatGPT? I use chatgpt for many purposes because of its formation and easy to create content and I can easily create schedules and time table in many formats. ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Small-Business (50 or fewer emp.) 4.5/5 "A handy assistant in your pocket" What do you like about ChatGPT? I love the ChatGPT vastly simplify and speeds up every day admin tasks and data analysis. I love that it can research things for me and synthesise lar ##### 3. Helpful Users find ChatGPT to be a **helpful creative assistant** , enhancing productivity with fresh ideas and effective solutions. [ See 524 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153765&qs=pros-and-cons#reviews) See Related User Reviews ![German F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "German F.") GF German F. Mid-Market (51-1000 emp.) 4.5/5 "Great IA for any use" What do you like about ChatGPT? Chatgpt allows me to have a personalized assistant every day, which helps me perform all my daily tasks, both work-related and personal. ![Mariyah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariyah D.") MD Mariyah D. Small-Business (50 or fewer emp.) 5.0/5 "Love Everything About ChatGPT" What do you like about ChatGPT? I love everything about my ChatGPT, and I mean everything. Okay, I just wish it was free… but other than that, everything else is great. ##### 4. Time-saving Users value the **time-saving capabilities** of ChatGPT, enhancing productivity and streamlining workflows across diverse tasks. [ See 312 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153390&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you like about ChatGPT? I use chatgpt for many purposes because of its formation and easy to create content and I can easily create schedules and time table in many formats. JV James V. Mid-Market (51-1000 emp.) 5.0/5 "Fast, Versatile, but Needs Precision" What do you like about ChatGPT? I use ChatGPT for everything possible, especially work-related tasks like brainstorming, reviewing documents, putting together draft reports, and cond ##### 5. Time-Saving Users find that ChatGPT's **time-saving capabilities** streamline their workflows, enhancing creativity and productivity in design tasks. [ See 311 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152912&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you like about ChatGPT? I use chatgpt for many purposes because of its formation and easy to create content and I can easily create schedules and time table in many formats. ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. Small-Business (50 or fewer emp.) 4.5/5 "A handy assistant in your pocket" What do you like about ChatGPT? I love the ChatGPT vastly simplify and speeds up every day admin tasks and data analysis. I love that it can research things for me and synthesise lar ### 5 Cons or Disadvantages of ChatGPT ##### 1. AI Limitations Users note the **limitations in accuracy and source referencing** of ChatGPT, requiring occasional verification with external tools. [ See 353 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1155025&qs=pros-and-cons#reviews) See Related User Reviews JR Jack R. Small-Business (50 or fewer emp.) 3.0/5 "Great for Study, But Needs Math Improvements" What do you dislike about ChatGPT? I find that ChatGPT is not good at mathematics, especially for solving number problems in really deep finance questions. Even though it has improved a DM Dev M. Mid-Market (51-1000 emp.) 4.5/5 "Efficient, User-Centric AI Tool with Room for Growth" What do you dislike about ChatGPT? ChatGPT's primary limitations include generating 'hallucinated' (false) information confidently, lacking true common sense or contextual understanding ##### 2. Context Understanding Users find the **context understanding** of ChatGPT lacking, leading to confusion and repetition during conversations. [ See 333 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153532&qs=pros-and-cons#reviews) See Related User Reviews ![Julio E. R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio E. R.") JR Julio E. R. Mid-Market (51-1000 emp.) 5.0/5 "Versatile for Daily Use, but Prone to High Hallucination Rates" What do you dislike about ChatGPT? Despite being a great platform, I feel like it has the highest hallucination rate amongst similar tools. ![Ar. Smriti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ar. Smriti S.") AS Ar. Smriti S. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Versatility and Human-Like Conversations" What do you dislike about ChatGPT? The main dislikes : Inaccuracy/Lying: It confidently makes up facts ("hallucinations"). Dated Knowledge: It doesn't know about current events. Gene ##### 3. Usage Limitations Users are frustrated by the **limited context window** in ChatGPT, hindering its ability to process extensive inputs effectively. [ See 284 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152797&qs=pros-and-cons#reviews) See Related User Reviews ![Rahul c.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul c.") RC Rahul c. Mid-Market (51-1000 emp.) 5.0/5 "The best assistant which help me create content." What do you dislike about ChatGPT? Yes sometimes the chat limit over and my work stop in middle which make me angry to write again all prompt. ![Ar. Smriti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ar. Smriti S.") AS Ar. Smriti S. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Versatility and Human-Like Conversations" What do you dislike about ChatGPT? The main dislikes : Inaccuracy/Lying: It confidently makes up facts ("hallucinations"). Dated Knowledge: It doesn't know about current events. Gene ##### 4. Inaccuracy Users experience **inaccuracy** in ChatGPT, noting repetitive responses and occasional poor understanding of complex topics. [ See 245 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1152936&qs=pros-and-cons#reviews) See Related User Reviews ![Ar. Smriti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ar. Smriti S.") AS Ar. Smriti S. Small-Business (50 or fewer emp.) 5.0/5 "Unmatched Versatility and Human-Like Conversations" What do you dislike about ChatGPT? The main dislikes : Inaccuracy/Lying: It confidently makes up facts ("hallucinations"). Dated Knowledge: It doesn't know about current events. Gene ![Manish S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish S.") MS Manish S. Small-Business (50 or fewer emp.) 4.5/5 "Personalising my AI Assistant with ChatGPT" What do you dislike about ChatGPT? I wish there was an incognito mode where I could discuss anything with ChatGPT, and it wouldn't create any memory about this. Privacy is something it ##### 5. Inaccurate Responses Users face **inaccurate responses** from ChatGPT, often requiring rephrasing for better context and clarity in answers. [ See 154 mentions ](https://www.g2.com/products/chatgpt/reviews?filters%5Bsentiment_snippet%5D=1153705&qs=pros-and-cons#reviews) See Related User Reviews JP Jojo p. Small-Business (50 or fewer emp.) 5.0/5 "Reliable for Coding, Writing, and Complex Topics" What do you dislike about ChatGPT? The responses can feel a bit wordy or repetitive - like it's padding things out ![Jennifer C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer C.") JC Jennifer C. Enterprise (\> 1000 emp.) 5.0/5 "More capable and versatile" What do you dislike about ChatGPT? 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LLMO and Tech Writer Marketing and Advertising Small-Business (50 or fewer emp.) 5/26/2026 "Super Helpful for Summaries, Data Analysis, and Faster Decision-Making" 5/5 What do you like best about ChatGPT? ChatGPT has been super helpful in all kinds of work for me. Be it going through brief, providing me summaries, helping me with any observation doing daily. Simple tasks, compiling collating, and analysing a lot of data and it does so much in just few seconds. It also helps me in decision-making by giving proper summary, and it completely depends on the prompt that you give to ChatGPT Review collected by and hosted on G2.com. What do you dislike about ChatGPT? What I dislike about, ChatGPT is that sometimes it can get so many things repeatedly wrong. For example, if I have given three different type of guidelines to write a single article, I will have to crosscheck if all of those guidelines are being followed and I have to repeatedly ask ChatGPT to self. Examine the answers. Sometimes even basic Matt has also been wrong, so you cannot completely trust the answers you get, but it does help to a very, very large extent. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT is helping me save a lot of my time, the documents and even emails that I may have had to read in hours it summarise just a few seconds the articles and research that would have required me days. It helps me complete those in just a single day. It helps in every single task, personally, professionally, and even for research. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Prashant K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant K.") PK Prashant K. Volunteer Small-Business (50 or fewer emp.) 5/25/2026 "All-Rounder Agent" 4.5/5 What do you like best about ChatGPT? It has a simple UI and interface, and it helps me complete my college assignments and projects. It also helps me a lot during exams. It explains topics in detail, and it can do so in whatever way I need, in any language. Overall, it’s one of the best AI LLMs for learning. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? sometimes it fabricate incorrect information so that can be a issue but other than that its performance is good as per the free version of it without any pricing Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? well as a college student, it helps me understand the topic by breaking complex problems into a structured solution. Even in free version you get a lot of chatting time and also image generation and files upload but since its free so it has a limit. By upgrading it to premium i.e. chat GPT plus, you will get a lot of image generations, files upload, and chat timing. Also it's service as an AI LLM, I don't think you will have need of support, but if it's there, you will get support from the team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aman M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aman M.") AM Aman M. Senior DevOps Engineer Information Technology and Services Mid-Market (51-1000 emp.) 5/22/2026 "Clean UI and a Versatile Companion for Coding, Emails, and Editing" 5/5 What do you like best about ChatGPT? First of all, it provides a very clean user interface and user experience, which allows any newcomer to learn and use ChatGPT more quickly. Also, as part of my AI tools, it has become my second companion for my work, whether I’m writing code, drafting emails, or doing photo editing. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? Apart from its AI skills, it sometimes lacks a proper memory function and starts generating fresh responses instead of responding based on memory. I’d also like more precise image generation that looks closer to the real world, and improved efficiency in how quickly and smoothly it generates responses. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? I can say ChatGPT is the one tool I use in my daily life, from work to personal tasks, and it helps me in every possible way. Newer features like image generation are useful in many different ways as well. Especially for my software work, it helps me with documenting and understanding my codebases and requirements, and with generating code when I need it. Review collected by and hosted on G2.com. Show More 5/25/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Anbuselvam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anbuselvam S.") AS Anbuselvam S. LLM Trainer Information Technology and Services Enterprise (\> 1000 emp.) 5/25/2026 "Helpful AI Tool for Daily Productivity" 4.5/5 What do you like best about ChatGPT? What I like most about ChatGPT is how quickly it can help with many different kinds of tasks. I use it for learning, getting coding support, writing emails or other content, and getting fast, clear explanations of technical topics. The responses are easy to follow, and it saves me a lot of time compared with searching through multiple websites to piece together an answer. It’s also great for brainstorming ideas and helps me stay productive during my day-to-day work. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? Sometimes ChatGPT gives responses that are inaccurate or too generic, especially for very specific or recent topics, so the information still needs to be verified. Long conversations can also occasionally lose context. Another limitation is that some advanced features are only available in paid plans, which may not be ideal for every user. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT helps reduce the time spent searching for information, troubleshooting issues, and drafting content. Before using it, I often had to go through multiple websites or documentation pages to find answers. Now, I can quickly get explanations, coding help, content ideas, and summaries in one place. It improves productivity by speeding up research, problem-solving, and communication tasks, especially during daily work and learning. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Victoria Cate T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria Cate T.") VT Victoria Cate T. Writer/Content Creator Assistant Higher Education Small-Business (50 or fewer emp.) 5/24/2026 "Fast, Easy Academic Workflow with Powerful Reasoning Models" 4/5 What do you like best about ChatGPT? The interface is super easy to pick up, and features like Canvas and Advanced Data Analysis make breaking down dense academic PDFs into video scripts very fast, though you do have to spend time editing out robotic AI words like "delve." Deep Research and the reasoning models (the 'o' series) really stand out for my higher ed workflow. When I need to design a complex exam or an interactive case study, the reasoning models actually "think" through the pedagogical logic to create realistic wrong answers rather than just obvious ones. ChatGPT also connects smoothly with our Google Drive to pull course materials, but it gets noticeably lazy and slow during afternoon peak hours when the servers clog up. At $20/month for the Plus plan, the ROI is huge since it helped our small team bump our content output by 40%, but the customer support is basically a non-existent wall of automated replies if you ever experience a billing glitch. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? What I dislike most is the robotic tone and how lazy it gets during peak hours. It relies so heavily on generic corporate filler words like "delve" and "tapestry" that my team wastes tons of time editing the copy so it actually sounds human. Plus, if I try to run a heavy instructional design prompt in the afternoon when the servers are slammed, the outputs get rushed and cut short, forcing me to babysit the tool or shift my heavy workloads to the morning. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? The biggest issue it solves is the massive bottleneck of launching new online courses. Before, I'd spend days manually parsing a dry, 50-page academic PDF just to script a few short videos or map out a marketing campaign, leaving our designers waiting on copy. ChatGPT acts as a structure co-pilot, I can upload those dense documents and instantly extract core concepts into a clean microlearning outline or a multi-channel content plan. It cut our monthly planning time from five days down to one and dropped my script writing time by 65%. Ultimately, it eliminated "blank page anxiety," allowing our small team to boost overall content output. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Pranjal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranjal S.") PS Pranjal S. Administrative Assistant Small-Business (50 or fewer emp.) 5/24/2026 "Fast, Easy-to-Use UI with Strong Context and Broad Knowledge" 4/5 What do you like best about ChatGPT? I like many things about ChatGPT. One of them is context: it can hold a long conversation thread and remember things over time, which helps it personalize responses for me. It also has a wide range of knowledge, from general topics to technical ones, and it can help with almost anything. As I am a developer so the api and all aso works fine And User Interface iss also very nice and easy to use. It Is fast and have a good usage limit. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? It sometimes start halucinating on its own answers , It starts lagging when the chat become very lengthy. It starts forgetting The context in longer window and as of now in coding part it lacks a it as compared to other llms Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? It helps me research Around my projects and build the architecture it has been more like my product engineer and mentor. I do Use it in Cli Also for The coding part and it helps me a lot on codebase bug debbugging or error handling or creative ideas generating for the frontend or the backend architecture and think from different aspects to build the final product Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/7/2026 "Helpful for Debugging and Solving Coding Errors" 4.5/5 What do you like best about ChatGPT? What I like best about ChatGPT is that it is helpful when I get stuck while debugging. During my work as a Java Developer Intern at AGATE Solutions, I used it to understand coding errors and find possible solutions. I could share the relevant code and error message, and it helped me understand what might be causing the problem. It was especially useful when I was working on a request path error and needed help identifying the issue. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? One thing I dislike is that ChatGPT cannot understand my complete codebase at once. When debugging an error, I sometimes need to share the relevant code and explain the context separately. Its suggestions also need to be checked with the actual code before applying them. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT helps me solve coding and debugging errors when I get stuck. During my work as a Java Developer Intern at AGATE Solutions, I used it to understand errors and find possible solutions. For example, when I faced a request path error, I shared the relevant code and error details, and ChatGPT helped me understand the issue and fix it. This helps me save time during debugging and understand the problem better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mohammed R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed R.") MR Mohammed R. Business Development Manager Mid-Market (51-1000 emp.) 5/28/2026 "Clean, Fast, and Easy to Use—Great for Coding, Writing, and Brainstorming" 3.5/5 What do you like best about ChatGPT? What I like best about it is how simple and easy it is to use. The UI feels clean, the responses are fast, and it helps with everything from learning and coding to writing and brainstorming ideas. It saves a lot of time, feels worth the value, and the AI is smart enough to give genuinely helpful and natural responses. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? One thing I dislike about it is that responses can sometimes be inaccurate or overly confident, especially for very specific or technical topics. At times, the AI may also miss context in longer conversations, and some advanced features or integrations feel limited on lower-tier plans. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? It helps solve problems like saving time on research, simplifying complex topics, generating content quickly, and assisting with coding, studying, and brainstorming. It benefits me by improving productivity, reducing manual effort, and helping me learn and complete tasks faster and more efficiently. Review collected by and hosted on G2.com. Show More 5/29/2026 Current UserValidated ReviewerSource: Organic ![Ashwini P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashwini P.") AP Ashwini P. Student Small-Business (50 or fewer emp.) 5/21/2026 Guest users or non-business users of the software, not included in G2 scores. "Versatile AI Assistant with Easy Setup" 4.5/5 What do you like best about ChatGPT? I find ChatGPT incredibly useful because it's the most useful AI tool I've ever used, even more so than many paid tools. I appreciate that it doesn't have a specific problem it solves but works for every query, making it a great tool for various day-to-day problems. I use it for my AIML college projects to get ideas about topics and help with debugging code errors. I also like that it gives detailed answers to any questions I ask and even asks follow-up questions, which is really helpful. Additionally, the 12-month free trial of the premium version is a very good offering for users. Setting up ChatGPT was very easy and not complicated at all. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? The image generation feature in ChatGPT doesn't work as well as other AI tools like Gemini AI. It struggles with tasks like merging one image with another, such as blending photos. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? I use ChatGPT for project ideas, debugging code errors, and getting detailed answers with follow-up questions, making it a versatile tool for my studies. Review collected by and hosted on G2.com. Show More 5/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sambit Kumar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sambit Kumar B.") SB Sambit Kumar B. Full Stack Software Engineer Computer Software Mid-Market (51-1000 emp.) 5/23/2026 "A Developer’s Go-To for Coding, Architecture, and Step-by-Step Guidance" 5/5 What do you like best about ChatGPT? I’m a developer, so I mostly use it to support coding decisions, work with files and docs, and think through system architecture. It also helps me handle emotional conversations, or any situation where I need clear, step-by-step guidance. It even helped me during a medical emergency. Also, you can add some custom commands to it for your account. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? Whenever I ask a question about something that’s unclear, or when there isn’t enough data to confidently say yes or no, it keeps starting to hallucinate. Whatever I tell it, it becomes overly agreeable and doesn’t ask possible counter-questions. Because of that, I end up feeling dumb in my own knowledge circle. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Previously, coding and building architectures used to take months, but now the time has been drastically reduced. Document creation, PPTs, and even complex Excel formulas can be built in a fraction of the time often within minutes. In my organization, where 10 people used to handle 10 different tasks, now even 3 people can manage the same workload. Review collected by and hosted on G2.com. 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