--- title: ChatGPT Reviews meta\_title: 'ChatGPT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2798 reviews by the users' company size, role or industry to find out how ChatGPT works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2798 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- ## Top-Rated Alternatives [ ![Gemini](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gemini") Gemini 4.4/5(513) ](https://www.g2.com/products/google-gemini/reviews) [ ![TESS AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TESS AI") TESS AI 4.7/5(494) ](https://www.g2.com/products/tess-ai/reviews) [ ![Claude](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claude") Claude 4.6/5(423) ](https://www.g2.com/products/claude-2025-12-11/reviews) [ View All Alternatives ](https://www.g2.com/products/chatgpt/competitors/alternatives) # ChatGPT Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ChatGPT but has limited features. Are you part of the ChatGPT team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ChatGPT is an advanced AI language model developed by OpenAI, designed to assist users in generating human-like text based on the input it receives. It serves as a versatile tool for a wide range of applications, including drafting emails, writing code, creating content, and providing detailed explanations on various topics. ChatGPT is continually evolving to enhance user experience and meet diverse needs. Key Features and Functionality: - Natural Language Understanding: ChatGPT can comprehend and generate text that closely resembles human conversation, making interactions intuitive and engaging. - Versatile Applications: It supports tasks such as content creation, coding assistance, learning new concepts, and more, catering to both personal and professional use cases. - Continuous Improvement: OpenAI regularly updates ChatGPT to improve its performance, accuracy, and safety, ensuring it remains a reliable tool for users. Primary Value and User Solutions: ChatGPT addresses the need for efficient and accessible assistance in various domains. By leveraging its advanced language processing capabilities, it helps users save time, enhance productivity, and access information seamlessly. Whether it's drafting documents, learning new subjects, or automating routine tasks, ChatGPT provides a valuable resource that adapts to individual requirements, making it an indispensable tool in today's digital landscape. * * * Seller [OpenAI](https://www.g2.com/sellers/openai) Discussions [ChatGPT Community](https://www.g2.com/products/chatgpt/discuss) Solution Type Best-of-Breed Overview by Annu Singh Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchatgpt%2Freviews) ## User Insights Average based on 2798 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## ChatGPT Integrations (149) What do users say about integrations? Integration information sourced from real user reviews. 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"Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Mail ](https://www.g2.com/products/zoho-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ##### ChatGPT News AI-aggregated articles based on product relevance Time Chatbots Can Trigger a Mental Health Crisis. What to Know About "AI Psychosis" Aug 05 Mixed Sentiment Axios OpenAI releases powerful new open models Aug 04 Positive Sentiment AP News ChatGPT helps prepare this mayor's talking points. Now he wants a thousand city workers using AI Jul 16 Positive Sentiment ![Mohammed R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed R.") MR Mohammed R. Business Development Manager Mid-Market (51-1000 emp.) 5/28/2026 "Clean, Fast, and Easy to Use—Great for Coding, Writing, and Brainstorming" 3.5/5 What do you like best about ChatGPT? What I like best about it is how simple and easy it is to use. The UI feels clean, the responses are fast, and it helps with everything from learning and coding to writing and brainstorming ideas. It saves a lot of time, feels worth the value, and the AI is smart enough to give genuinely helpful and natural responses. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? One thing I dislike about it is that responses can sometimes be inaccurate or overly confident, especially for very specific or technical topics. At times, the AI may also miss context in longer conversations, and some advanced features or integrations feel limited on lower-tier plans. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? It helps solve problems like saving time on research, simplifying complex topics, generating content quickly, and assisting with coding, studying, and brainstorming. It benefits me by improving productivity, reducing manual effort, and helping me learn and complete tasks faster and more efficiently. Review collected by and hosted on G2.com. Show More 5/29/2026 Current UserValidated ReviewerSource: Organic ![Ashwini P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashwini P.") AP Ashwini P. Student Small-Business (50 or fewer emp.) 5/21/2026 Guest users or non-business users of the software, not included in G2 scores. "Versatile AI Assistant with Easy Setup" 4.5/5 What do you like best about ChatGPT? I find ChatGPT incredibly useful because it's the most useful AI tool I've ever used, even more so than many paid tools. I appreciate that it doesn't have a specific problem it solves but works for every query, making it a great tool for various day-to-day problems. I use it for my AIML college projects to get ideas about topics and help with debugging code errors. I also like that it gives detailed answers to any questions I ask and even asks follow-up questions, which is really helpful. Additionally, the 12-month free trial of the premium version is a very good offering for users. Setting up ChatGPT was very easy and not complicated at all. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? The image generation feature in ChatGPT doesn't work as well as other AI tools like Gemini AI. It struggles with tasks like merging one image with another, such as blending photos. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? I use ChatGPT for project ideas, debugging code errors, and getting detailed answers with follow-up questions, making it a versatile tool for my studies. Review collected by and hosted on G2.com. Show More 5/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sambit Kumar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sambit Kumar B.") SB Sambit Kumar B. Full Stack Software Engineer Computer Software Mid-Market (51-1000 emp.) 5/23/2026 "A Developer’s Go-To for Coding, Architecture, and Step-by-Step Guidance" 5/5 What do you like best about ChatGPT? I’m a developer, so I mostly use it to support coding decisions, work with files and docs, and think through system architecture. It also helps me handle emotional conversations, or any situation where I need clear, step-by-step guidance. It even helped me during a medical emergency. Also, you can add some custom commands to it for your account. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? Whenever I ask a question about something that’s unclear, or when there isn’t enough data to confidently say yes or no, it keeps starting to hallucinate. Whatever I tell it, it becomes overly agreeable and doesn’t ask possible counter-questions. Because of that, I end up feeling dumb in my own knowledge circle. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Previously, coding and building architectures used to take months, but now the time has been drastically reduced. Document creation, PPTs, and even complex Excel formulas can be built in a fraction of the time often within minutes. In my organization, where 10 people used to handle 10 different tasks, now even 3 people can manage the same workload. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DN Durgesh N. BDR Outsourcing/Offshoring Mid-Market (51-1000 emp.) 7/14/2026 "Great for Multitasking and Understanding Messy Questions" 4.5/5 What do you like best about ChatGPT? ChatGPT is best for Handling Multiple tasks at the same time for Multitasking. I like ChatGPT because it can generate accurate responses for my question even if they are written in a wrong or improper way so that i don't have to worry about Writing Manner. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? ChatGPT's databse is sometimes not up to date due to which it gives old and wrong answers which forces me to Check it on Google. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT is Capable of Creating Images to support its answer due to which complex answer can be understood easily and I have no need to search it out again, it saves me a lot of time and efforts looking out for answers. Earlier This was the only problem which made me Irritated everytime. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kevin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin K.") KK Kevin K. Pastor Information Technology and Services Small-Business (50 or fewer emp.) 5/21/2026 "A Time-Saving Personal Assistant with Smooth Onboarding and Better Performance" 5/5 What do you like best about ChatGPT? ChatGPT is like a personal assistant thatcan do some day to day tasks that saves me time and I can Focus on other things. At first I had to get to know how to use ChatGPT but now is very user frindly. I have integrated ChatGPT with a few apps we use to automate tasks and image creation. The quality of chatGPT has improved and have helped us improve on our performance. The pricing gets a bit expensive the more work the LLM needs to do. Ai intelligence has improved since we started using it. Onboarding was smooth and easy. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? When we create content and we prompt chatGPT to edit images more than likely it won't do exactly as we prompt it to do. And eventualy it will make the changes we want. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Chatgpt helps to automate alot of daily tasks and it free's up my time to do other things in the business. Voice and text prompting for image and content creation. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Divya G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divya G.") DG Divya G. Brand Manager Small-Business (50 or fewer emp.) 5/21/2026 "Time-Saving Summaries and Ideas in One Simple Interface" 4.5/5 What do you like best about ChatGPT? It’s really easy to get information in one place, and it saves a lot of time. Especially when I want to search a broad topic that would normally have multiple results on Google, ChatGPT can give me a summary of all of them at once. I also use it to ask for new ideas for my social media posts. It helps me improve my English, and it supports me in writing posts for social media too. The interface is simple and easy to use, although I wish there were an option to keep the app running in the background while using the AI call feature. In my opinion, even without a subscription you can use most of it, and the subscription would be worth it. There are some cons as well: sometimes it doesn’t follow my instructions properly, and it forgets things too. Basically, it performs well, but it needs improvement when it comes to updated information and memory. I’ve also used it to analyse our customers’ behaviour and get better ways to handle situations. It’s very simple to use, and you can even use it without logging in or signing up. The sign-up process is easy too: you need to enter your date of birth and email address, and I’m not sure about a contact number because I forgot. I’ve never linked it to any other app, so I don’t have information about that feature or whether it’s available. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? There are a few issues. First, it usually forgets the things I tell it to follow, and sometimes it also forgets the rules I set for the conversation. Also, when I use the mic feature to speak, I speak in Hindi but it writes it in Urdu, which is pretty irritating. As for the design, it would be much better if there were an option to run the app in the background while I do other work. And the worst part is that sometimes, actually, most of the time,it gives me outdated information, and even a few things that don’t even exist. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Basically, ChatGPT has made research so much easier for me. Since I’m not very good at English, it also helps me with the language. It even helps me summarise big data in my language in a simple way. Also, when I’m alone—like when I feel isolated—I use its call feature, and sometimes it genuinely makes me feel better. It feels like talking to someone who doesn’t know me and doesn’t judge me at all. On top of that, it helps me plan things, create my social media scripts, and even solve some tech issues. Overall, I reach out to ChatGPT as a guide quite often. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sukanya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sukanya P.") SP Sukanya P. IT Analyst Airlines/Aviation Small-Business (50 or fewer emp.) 5/21/2026 "A Game‑Changer for Daily Productivity" 4.5/5 What do you like best about ChatGPT? What I like best about ChatGPT is how naturally it fits into my day. I can ask anything—from technical explanations to creative brainstorming—and it responds in a way that feels intuitive and easy to build on. It’s like having a knowledgeable partner who can switch between roles: researcher, writer, tester, planner, or problem‑solver. The versatility is unmatched. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? What I dislike is that ChatGPT occasionally gives answers that sound confident but may not be fully accurate, so I still need to double‑check important details. Sometimes it also misses very specific context unless I restate it clearly. These are small trade‑offs compared to the overall productivity boost, but they’re worth noting. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT helps me eliminate repetitive, time‑consuming tasks across my daily workflow. It speeds up documentation, test case creation, requirement analysis, email drafting, and research. Instead of spending hours gathering information or structuring content, I get clear, ready‑to‑use outputs in seconds. This has significantly improved my productivity and allowed me to focus on higher‑value work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shreya B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreya B.") SB Shreya B. Professional Freelancer Small-Business (50 or fewer emp.) 5/21/2026 "My Go-To AI: Codex, Temporary Chats, and Projects Keep Me Organized" 4/5 What do you like best about ChatGPT? ChatGPT is my go-to AI for most things. I especially like Codex, Temporary Chats, and Projects. Codex is really good at helping me prototype apps and websites. Temporary Chats are great for quick answers when I don’t want to follow up later. Projects help me organize multiple chats and give them shared context, which makes it easier to keep everything in one place. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? As a designer, I’d really love it if OpenAI built a dedicated design tool, similar to what their AI counterparts like Google and Claude offer. ChatGPT also tends to be overly enthusiastic and positive about almost everything. I’d prefer it to give me more honest, direct feedback instead of boosting my confidence with false hope. It would also be helpful if it could share the probability that something is a good or bad idea, so I can better judge my decisions. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? I mostly use ChatGPT to brainstorm ideas and build design systems. This process used to take me an entire week, but now it usually takes only a few hours, depending on the project’s complexity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Prasanna G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prasanna G.") PG Prasanna G. Senior Engineer Enterprise (\> 1000 emp.) 5/21/2026 "Quick, Well-Structured Technical Help for RF and Embedded Design" 4.5/5 What do you like best about ChatGPT? What I like best about ChatGPT is its ability to provide quick, accurate, and well-structured responses, especially for technical and engineering queries. It helps me with detailed comparisons, block diagrams, and component recommendations, which are very useful in my RF and embedded system design work. I also find it valuable for drafting professional emails, documentation, and vendor communications, saving a lot of time in day-to-day tasks. The responses are generally clear, adaptable, and aligned with real-world engineering requirements. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? At times, ChatGPT can provide overly generic responses, especially when dealing with very specific or niche technical requirements. It may also occasionally require multiple iterations to arrive at highly precise, context-specific answers, particularly in complex engineering scenarios. Additionally, not all responses are fully aligned with the latest datasheets or real-world constraints, so some level of validation is still necessary when making critical design decisions. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? It has solved many of problems like,Component selection and comparison (e.g., RF modules, chipsets, interfaces) Understanding integration concepts like RF switching, antenna design, and coexistence Preparing professional communication, including emails and technical documentation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Dixit B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dixit B.") DB Dixit B. Full Stack Developer Small-Business (50 or fewer emp.) 5/20/2026 "Fast, Easy Productivity Boost—But Repetitive Answers and Integrations Need Work" 3/5 What do you like best about ChatGPT? Clean UI and very easy to use GPT helps speed up my workflow Great for coding and research Accurate replies in seconds Saves time on content writing AI suggestions feel surprisingly smart Helpful for brainstorming ideas Fast performance even with long chats Worth it for daily productivity Easy onboarding, no learning curve Improves writing and coding quality Great support for daily tasks Review collected by and hosted on G2.com. What do you dislike about ChatGPT? Sometimes it gives repetitive answers. In longer chats, it can start to feel a bit slower. The pricing also feels high for casual users. It needs better app integrations, and the AI can occasionally miss the context of what I’m asking. Search results could be more accurate, and the mobile UI could use a little improvement. Response quality varies at times, and better export options would help. Team collaboration features could also be improved. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Saves hours on research and writing. It has noticeably reduced the time I spend on coding tasks and helps me create solid drafts in minutes. Overall, it has improved my productivity in daily work and makes brainstorming much faster. It also simplifies content and email creation, and I can solve problems faster with the AI support. The UI is easy to use, which reduced onboarding time for me, and it helps automate repetitive tasks. For regular AI users, it offers a great ROI. Review collected by and hosted on G2.com. Show More 5/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about ChatGPT? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ChatGPT ](https://www.g2.com/products/chatgpt/discussions/new) ![Ravinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravinder S.") RS Ravinder Singh • Last activity 3 months ago 🧠 Is AI Weakening Human Critical Thinking? Let’s Talk. 4 Upvotes 8 [ Join the conversation ](https://www.g2.com/discussions/is-ai-weakening-human-critical-thinking-let-s-talk) ![Abhijit N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhijit N.") AN Abhijit Nandi • Last activity 6 days ago How do you handle ChatGPT answering confidently when it doesn’t really know? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-handle-chatgpt-answering-confidently-when-it-doesn-t-really-know) [ View all Discussions ](https://www.g2.com/products/chatgpt/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 11% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/chatgpt/pricing) ## How much does ChatGPT cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 17 purchases. Get Price Estimate ChatGPT Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cc4a3dcffecb97181bc4207a824b6bb8/blackbox-blackbox.png "Product Avatar Image") Blackbox 4.5/5(14) [ Compare Now ](https://www.g2.com/compare/blackbox-blackbox-vs-chatgpt) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_534825c107ea22fc08068a6cdb10aef0/writesonic.png "Product Avatar Image") Writesonic 4.7/5(2,120) [ Compare Now ](https://www.g2.com/compare/chatgpt-vs-writesonic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_521403d6a48eb17eca3614f7ae90d517/google-gemini.png "Product Avatar Image") Gemini 4.4/5(513) [ Compare Now ](https://www.g2.com/compare/chatgpt-vs-google-gemini) ##### ##### ChatGPT Features Data Reliability Data Security Interaction Complex Query Handling Natural Conversation Understanding Learning User Interaction Learning Error Learning Content Generation Creativity Content Accuracy [ View More Features ](https://www.g2.com/products/chatgpt/features) ##### Categories on G2 [AI Chatbots](https://www.g2.com/categories/ai-chatbots)[Enterprise AI Chatbots](https://www.g2.com/categories/enterprise-ai-chatbots)[AI Code Generation](https://www.g2.com/categories/ai-code-generation) [AI Chatbots](https://www.g2.com/categories/ai-chatbots)[Enterprise AI Chatbots](https://www.g2.com/categories/enterprise-ai-chatbots)[AI Code Generation](https://www.g2.com/categories/ai-code-generation)[Large Language Models (LLMs)](https://www.g2.com/categories/large-language-models-llms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform provides AI-powered customer engagement on WhatsApp?](https://www.g2.com/discussions/what-platform-provides-ai-powered-customer-engagement-on-whatsapp)[Which CLM platforms are rated highest for mid-market technology companies that want easy integration with their existing tools?](https://www.g2.com/discussions/which-clm-platforms-are-rated-highest-for-mid-market-technology-companies-that-want-easy-integration-with-their-existing-tools)[Which product analytics platforms are genuinely useful for an early-stage startup that needs to validate product assumptions without a full data stack?](https://www.g2.com/discussions/which-product-analytics-platforms-are-genuinely-useful-for-an-early-stage-startup-that-needs-to-validate-product-assumptions-without-a-full-data-stack) [Which Contact Center AI Observability platforms combine real-time alerts with historical trend analysis for detecting model drift over time?](https://www.g2.com/discussions/which-contact-center-ai-observability-platforms-combine-real-time-alerts-with-historical-trend-analysis-for-detecting-model-drift-over-time)[What application release orchestration tools work best for a software team managing complex multi-service deployments where dependencies between services make manual releases error-prone?](https://www.g2.com/discussions/what-application-release-orchestration-tools-work-best-for-a-software-team-managing-complex-multi-service-deployments-where-dependencies-between-services-make-manual-releases-error-prone)[Pros and Cons Details](https://www.g2.com/products/chatgpt/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)