--- title: ChatGPT Reviews meta\_title: 'ChatGPT Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2843 reviews by the users' company size, role or industry to find out how ChatGPT works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2843 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- ## Top-Rated Alternatives [ ![Gemini](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gemini") Gemini 4.4/5(513) ](https://www.g2.com/products/google-gemini/reviews) [ ![TESS AI](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TESS AI") TESS AI 4.7/5(494) ](https://www.g2.com/products/tess-ai/reviews) [ ![Claude](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claude") Claude 4.6/5(427) ](https://www.g2.com/products/claude-2025-12-11/reviews) [ View All Alternatives ](https://www.g2.com/products/chatgpt/competitors/alternatives) # ChatGPT Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ChatGPT but has limited features. Are you part of the ChatGPT team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ChatGPT is an advanced AI language model developed by OpenAI, designed to assist users in generating human-like text based on the input it receives. It serves as a versatile tool for a wide range of applications, including drafting emails, writing code, creating content, and providing detailed explanations on various topics. ChatGPT is continually evolving to enhance user experience and meet diverse needs. Key Features and Functionality: - Natural Language Understanding: ChatGPT can comprehend and generate text that closely resembles human conversation, making interactions intuitive and engaging. - Versatile Applications: It supports tasks such as content creation, coding assistance, learning new concepts, and more, catering to both personal and professional use cases. - Continuous Improvement: OpenAI regularly updates ChatGPT to improve its performance, accuracy, and safety, ensuring it remains a reliable tool for users. Primary Value and User Solutions: ChatGPT addresses the need for efficient and accessible assistance in various domains. By leveraging its advanced language processing capabilities, it helps users save time, enhance productivity, and access information seamlessly. Whether it's drafting documents, learning new subjects, or automating routine tasks, ChatGPT provides a valuable resource that adapts to individual requirements, making it an indispensable tool in today's digital landscape. * * * Seller [OpenAI](https://www.g2.com/sellers/openai) Discussions [ChatGPT Community](https://www.g2.com/products/chatgpt/discuss) Solution Type Best-of-Breed Overview by Annu Singh Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchatgpt%2Freviews) ## User Insights Average based on 2843 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## ChatGPT Integrations (149) What do users say about integrations? Integration information sourced from real user reviews. 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"Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Mail ](https://www.g2.com/products/zoho-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ##### ChatGPT News AI-aggregated articles based on product relevance Time Chatbots Can Trigger a Mental Health Crisis. What to Know About "AI Psychosis" Aug 05 Mixed Sentiment Axios OpenAI releases powerful new open models Aug 04 Positive Sentiment AP News ChatGPT helps prepare this mayor's talking points. Now he wants a thousand city workers using AI Jul 16 Positive Sentiment ![Victoria Cate T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria Cate T.") VT Victoria Cate T. Writer/Content Creator Assistant Higher Education Small-Business (50 or fewer emp.) 5/24/2026 "Fast, Easy Academic Workflow with Powerful Reasoning Models" 4/5 What do you like best about ChatGPT? The interface is super easy to pick up, and features like Canvas and Advanced Data Analysis make breaking down dense academic PDFs into video scripts very fast, though you do have to spend time editing out robotic AI words like "delve." Deep Research and the reasoning models (the 'o' series) really stand out for my higher ed workflow. When I need to design a complex exam or an interactive case study, the reasoning models actually "think" through the pedagogical logic to create realistic wrong answers rather than just obvious ones. ChatGPT also connects smoothly with our Google Drive to pull course materials, but it gets noticeably lazy and slow during afternoon peak hours when the servers clog up. At $20/month for the Plus plan, the ROI is huge since it helped our small team bump our content output by 40%, but the customer support is basically a non-existent wall of automated replies if you ever experience a billing glitch. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? What I dislike most is the robotic tone and how lazy it gets during peak hours. It relies so heavily on generic corporate filler words like "delve" and "tapestry" that my team wastes tons of time editing the copy so it actually sounds human. Plus, if I try to run a heavy instructional design prompt in the afternoon when the servers are slammed, the outputs get rushed and cut short, forcing me to babysit the tool or shift my heavy workloads to the morning. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? The biggest issue it solves is the massive bottleneck of launching new online courses. Before, I'd spend days manually parsing a dry, 50-page academic PDF just to script a few short videos or map out a marketing campaign, leaving our designers waiting on copy. ChatGPT acts as a structure co-pilot, I can upload those dense documents and instantly extract core concepts into a clean microlearning outline or a multi-channel content plan. It cut our monthly planning time from five days down to one and dropped my script writing time by 65%. Ultimately, it eliminated "blank page anxiety," allowing our small team to boost overall content output. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Pranjal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranjal S.") PS Pranjal S. Administrative Assistant Small-Business (50 or fewer emp.) 5/24/2026 "Fast, Easy-to-Use UI with Strong Context and Broad Knowledge" 4/5 What do you like best about ChatGPT? I like many things about ChatGPT. One of them is context: it can hold a long conversation thread and remember things over time, which helps it personalize responses for me. It also has a wide range of knowledge, from general topics to technical ones, and it can help with almost anything. As I am a developer so the api and all aso works fine And User Interface iss also very nice and easy to use. It Is fast and have a good usage limit. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? It sometimes start halucinating on its own answers , It starts lagging when the chat become very lengthy. It starts forgetting The context in longer window and as of now in coding part it lacks a it as compared to other llms Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? It helps me research Around my projects and build the architecture it has been more like my product engineer and mentor. I do Use it in Cli Also for The coding part and it helps me a lot on codebase bug debbugging or error handling or creative ideas generating for the frontend or the backend architecture and think from different aspects to build the final product Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/7/2026 "Helpful for Debugging and Solving Coding Errors" 4.5/5 What do you like best about ChatGPT? What I like best about ChatGPT is that it is helpful when I get stuck while debugging. During my work as a Java Developer Intern at AGATE Solutions, I used it to understand coding errors and find possible solutions. I could share the relevant code and error message, and it helped me understand what might be causing the problem. It was especially useful when I was working on a request path error and needed help identifying the issue. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? One thing I dislike is that ChatGPT cannot understand my complete codebase at once. When debugging an error, I sometimes need to share the relevant code and explain the context separately. Its suggestions also need to be checked with the actual code before applying them. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT helps me solve coding and debugging errors when I get stuck. During my work as a Java Developer Intern at AGATE Solutions, I used it to understand errors and find possible solutions. For example, when I faced a request path error, I shared the relevant code and error details, and ChatGPT helped me understand the issue and fix it. This helps me save time during debugging and understand the problem better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mohammed R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed R.") MR Mohammed R. Business Development Manager Mid-Market (51-1000 emp.) 5/28/2026 "Clean, Fast, and Easy to Use—Great for Coding, Writing, and Brainstorming" 3.5/5 What do you like best about ChatGPT? What I like best about it is how simple and easy it is to use. The UI feels clean, the responses are fast, and it helps with everything from learning and coding to writing and brainstorming ideas. It saves a lot of time, feels worth the value, and the AI is smart enough to give genuinely helpful and natural responses. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? One thing I dislike about it is that responses can sometimes be inaccurate or overly confident, especially for very specific or technical topics. At times, the AI may also miss context in longer conversations, and some advanced features or integrations feel limited on lower-tier plans. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? It helps solve problems like saving time on research, simplifying complex topics, generating content quickly, and assisting with coding, studying, and brainstorming. It benefits me by improving productivity, reducing manual effort, and helping me learn and complete tasks faster and more efficiently. Review collected by and hosted on G2.com. Show More 5/29/2026 Current UserValidated ReviewerSource: Organic ![Ashwini P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashwini P.") AP Ashwini P. Student Small-Business (50 or fewer emp.) 5/21/2026 Guest users or non-business users of the software, not included in G2 scores. "Versatile AI Assistant with Easy Setup" 4.5/5 What do you like best about ChatGPT? I find ChatGPT incredibly useful because it's the most useful AI tool I've ever used, even more so than many paid tools. I appreciate that it doesn't have a specific problem it solves but works for every query, making it a great tool for various day-to-day problems. I use it for my AIML college projects to get ideas about topics and help with debugging code errors. I also like that it gives detailed answers to any questions I ask and even asks follow-up questions, which is really helpful. Additionally, the 12-month free trial of the premium version is a very good offering for users. Setting up ChatGPT was very easy and not complicated at all. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? The image generation feature in ChatGPT doesn't work as well as other AI tools like Gemini AI. It struggles with tasks like merging one image with another, such as blending photos. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? I use ChatGPT for project ideas, debugging code errors, and getting detailed answers with follow-up questions, making it a versatile tool for my studies. Review collected by and hosted on G2.com. Show More 5/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sambit Kumar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sambit Kumar B.") SB Sambit Kumar B. Full Stack Software Engineer Computer Software Mid-Market (51-1000 emp.) 5/23/2026 "A Developer’s Go-To for Coding, Architecture, and Step-by-Step Guidance" 5/5 What do you like best about ChatGPT? I’m a developer, so I mostly use it to support coding decisions, work with files and docs, and think through system architecture. It also helps me handle emotional conversations, or any situation where I need clear, step-by-step guidance. It even helped me during a medical emergency. Also, you can add some custom commands to it for your account. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? Whenever I ask a question about something that’s unclear, or when there isn’t enough data to confidently say yes or no, it keeps starting to hallucinate. Whatever I tell it, it becomes overly agreeable and doesn’t ask possible counter-questions. Because of that, I end up feeling dumb in my own knowledge circle. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Previously, coding and building architectures used to take months, but now the time has been drastically reduced. Document creation, PPTs, and even complex Excel formulas can be built in a fraction of the time often within minutes. In my organization, where 10 people used to handle 10 different tasks, now even 3 people can manage the same workload. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite DN Durgesh N. BDR Outsourcing/Offshoring Mid-Market (51-1000 emp.) 7/14/2026 "Great for Multitasking and Understanding Messy Questions" 4.5/5 What do you like best about ChatGPT? ChatGPT is best for Handling Multiple tasks at the same time for Multitasking. I like ChatGPT because it can generate accurate responses for my question even if they are written in a wrong or improper way so that i don't have to worry about Writing Manner. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? ChatGPT's databse is sometimes not up to date due to which it gives old and wrong answers which forces me to Check it on Google. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT is Capable of Creating Images to support its answer due to which complex answer can be understood easily and I have no need to search it out again, it saves me a lot of time and efforts looking out for answers. Earlier This was the only problem which made me Irritated everytime. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kevin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin K.") KK Kevin K. Pastor Information Technology and Services Small-Business (50 or fewer emp.) 5/21/2026 "A Time-Saving Personal Assistant with Smooth Onboarding and Better Performance" 5/5 What do you like best about ChatGPT? ChatGPT is like a personal assistant thatcan do some day to day tasks that saves me time and I can Focus on other things. At first I had to get to know how to use ChatGPT but now is very user frindly. I have integrated ChatGPT with a few apps we use to automate tasks and image creation. The quality of chatGPT has improved and have helped us improve on our performance. The pricing gets a bit expensive the more work the LLM needs to do. Ai intelligence has improved since we started using it. Onboarding was smooth and easy. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? When we create content and we prompt chatGPT to edit images more than likely it won't do exactly as we prompt it to do. And eventualy it will make the changes we want. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Chatgpt helps to automate alot of daily tasks and it free's up my time to do other things in the business. Voice and text prompting for image and content creation. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Divya G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Divya G.") DG Divya G. Brand Manager Small-Business (50 or fewer emp.) 5/21/2026 "Time-Saving Summaries and Ideas in One Simple Interface" 4.5/5 What do you like best about ChatGPT? It’s really easy to get information in one place, and it saves a lot of time. Especially when I want to search a broad topic that would normally have multiple results on Google, ChatGPT can give me a summary of all of them at once. I also use it to ask for new ideas for my social media posts. It helps me improve my English, and it supports me in writing posts for social media too. The interface is simple and easy to use, although I wish there were an option to keep the app running in the background while using the AI call feature. In my opinion, even without a subscription you can use most of it, and the subscription would be worth it. There are some cons as well: sometimes it doesn’t follow my instructions properly, and it forgets things too. Basically, it performs well, but it needs improvement when it comes to updated information and memory. I’ve also used it to analyse our customers’ behaviour and get better ways to handle situations. It’s very simple to use, and you can even use it without logging in or signing up. The sign-up process is easy too: you need to enter your date of birth and email address, and I’m not sure about a contact number because I forgot. I’ve never linked it to any other app, so I don’t have information about that feature or whether it’s available. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? There are a few issues. First, it usually forgets the things I tell it to follow, and sometimes it also forgets the rules I set for the conversation. Also, when I use the mic feature to speak, I speak in Hindi but it writes it in Urdu, which is pretty irritating. As for the design, it would be much better if there were an option to run the app in the background while I do other work. And the worst part is that sometimes, actually, most of the time,it gives me outdated information, and even a few things that don’t even exist. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? Basically, ChatGPT has made research so much easier for me. Since I’m not very good at English, it also helps me with the language. It even helps me summarise big data in my language in a simple way. Also, when I’m alone—like when I feel isolated—I use its call feature, and sometimes it genuinely makes me feel better. It feels like talking to someone who doesn’t know me and doesn’t judge me at all. On top of that, it helps me plan things, create my social media scripts, and even solve some tech issues. Overall, I reach out to ChatGPT as a guide quite often. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sukanya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sukanya P.") SP Sukanya P. IT Analyst Airlines/Aviation Small-Business (50 or fewer emp.) 5/21/2026 "A Game‑Changer for Daily Productivity" 4.5/5 What do you like best about ChatGPT? What I like best about ChatGPT is how naturally it fits into my day. I can ask anything—from technical explanations to creative brainstorming—and it responds in a way that feels intuitive and easy to build on. It’s like having a knowledgeable partner who can switch between roles: researcher, writer, tester, planner, or problem‑solver. The versatility is unmatched. Review collected by and hosted on G2.com. What do you dislike about ChatGPT? What I dislike is that ChatGPT occasionally gives answers that sound confident but may not be fully accurate, so I still need to double‑check important details. Sometimes it also misses very specific context unless I restate it clearly. These are small trade‑offs compared to the overall productivity boost, but they’re worth noting. Review collected by and hosted on G2.com. What problems is ChatGPT solving and how is that benefiting you? ChatGPT helps me eliminate repetitive, time‑consuming tasks across my daily workflow. It speeds up documentation, test case creation, requirement analysis, email drafting, and research. Instead of spending hours gathering information or structuring content, I get clear, ready‑to‑use outputs in seconds. This has significantly improved my productivity and allowed me to focus on higher‑value work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about ChatGPT? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ChatGPT ](https://www.g2.com/products/chatgpt/discussions/new) ![Abhijit N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhijit N.") AN Abhijit Nandi • Last activity 7 days ago How do you handle ChatGPT answering confidently when it doesn’t really know? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-handle-chatgpt-answering-confidently-when-it-doesn-t-really-know) ![Ravinder S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravinder S.") RS Ravinder Singh • Last activity 3 months ago 🧠 Is AI Weakening Human Critical Thinking? Let’s Talk. 4 Upvotes 8 [ Join the conversation ](https://www.g2.com/discussions/is-ai-weakening-human-critical-thinking-let-s-talk) [ View all Discussions ](https://www.g2.com/products/chatgpt/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 11% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/chatgpt/pricing) ## How much does ChatGPT cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 17 purchases. Get Price Estimate ChatGPT Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cc4a3dcffecb97181bc4207a824b6bb8/blackbox-blackbox.png "Product Avatar Image") Blackbox 4.5/5(14) [ Compare Now ](https://www.g2.com/compare/blackbox-blackbox-vs-chatgpt) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_534825c107ea22fc08068a6cdb10aef0/writesonic.png "Product Avatar Image") Writesonic 4.7/5(2,122) [ Compare Now ](https://www.g2.com/compare/chatgpt-vs-writesonic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_521403d6a48eb17eca3614f7ae90d517/google-gemini.png "Product Avatar Image") Gemini 4.4/5(513) [ Compare Now ](https://www.g2.com/compare/chatgpt-vs-google-gemini) ##### ##### ChatGPT Features Data Reliability Data Security Interaction Complex Query Handling Natural Conversation Understanding Learning User Interaction Learning Error Learning Content Generation Creativity Content Accuracy [ View More Features ](https://www.g2.com/products/chatgpt/features) ##### Categories on G2 [AI Chatbots](https://www.g2.com/categories/ai-chatbots)[Enterprise AI Chatbots](https://www.g2.com/categories/enterprise-ai-chatbots)[AI Code Generation](https://www.g2.com/categories/ai-code-generation) [AI Chatbots](https://www.g2.com/categories/ai-chatbots)[Enterprise AI Chatbots](https://www.g2.com/categories/enterprise-ai-chatbots)[AI Code Generation](https://www.g2.com/categories/ai-code-generation)[Large Language Models (LLMs)](https://www.g2.com/categories/large-language-models-llms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top-rated AI tools for creating training videos](https://www.g2.com/discussions/what-are-the-top-rated-ai-tools-for-creating-training-videos-for-small-businesses)[Most recommended sales software for small businesses](https://www.g2.com/discussions/most-recommended-sales-software-for-small-businesses)[Best live chat software for small businesses](https://www.g2.com/discussions/what-s-the-best-live-chat-software-for-small-businesses-in-2025) [Which Oracle Siebel resellers handle customer data migration and system integration during Siebel deployments for organisations in highly regulated industries?](https://www.g2.com/discussions/which-oracle-siebel-resellers-handle-customer-data-migration-and-system-integration-during-siebel-deployments-for-organisations-in-highly-regulated-industries)[Best performance management software for small tech startups](https://www.g2.com/discussions/what-s-the-best-performance-management-software-for-small-tech-startups)[Pros and Cons Details](https://www.g2.com/products/chatgpt/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)