---
title: ChatGPT Reviews
meta_title: 'ChatGPT Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2898 reviews by the users' company size, role or industry
  to find out how ChatGPT works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 2898
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Generative AI
  url: https://www.g2.com/categories/generative-ai
---


# ChatGPT Reviews
**Vendor:** OpenAI  
**Category:** [Large Language Models (LLMs) Software](https://www.g2.com/categories/large-language-models-llms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 2,898
## About ChatGPT
ChatGPT is an advanced AI language model developed by OpenAI, designed to assist users in generating human-like text based on the input it receives. It serves as a versatile tool for a wide range of applications, including drafting emails, writing code, creating content, and providing detailed explanations on various topics. ChatGPT is continually evolving to enhance user experience and meet diverse needs. Key Features and Functionality: - Natural Language Understanding: ChatGPT can comprehend and generate text that closely resembles human conversation, making interactions intuitive and engaging. - Versatile Applications: It supports tasks such as content creation, coding assistance, learning new concepts, and more, catering to both personal and professional use cases. - Continuous Improvement: OpenAI regularly updates ChatGPT to improve its performance, accuracy, and safety, ensuring it remains a reliable tool for users. Primary Value and User Solutions: ChatGPT addresses the need for efficient and accessible assistance in various domains. By leveraging its advanced language processing capabilities, it helps users save time, enhance productivity, and access information seamlessly. Whether it&#39;s drafting documents, learning new subjects, or automating routine tasks, ChatGPT provides a valuable resource that adapts to individual requirements, making it an indispensable tool in today&#39;s digital landscape.



## ChatGPT Pros & Cons
**What users like:**

- Users find ChatGPT&#39;s **ease of use** refreshing, streamlining complex tasks and enhancing daily productivity effortlessly. (782 reviews)
- Users love the **quick and conversational responses** from ChatGPT, making information access seamless and efficient. (735 reviews)
- Users find ChatGPT to be a **helpful creative assistant** , enhancing productivity with fresh ideas and effective solutions. (524 reviews)
- Users value the **time-saving capabilities** of ChatGPT, enhancing productivity and streamlining workflows across diverse tasks. (312 reviews)
- Users find that ChatGPT&#39;s **time-saving capabilities** streamline their workflows, enhancing creativity and productivity in design tasks. (311 reviews)
- Users value the **time-saving content generation** capabilities of ChatGPT, enhancing productivity across various professional tasks. (274 reviews)
- Efficiency (270 reviews)
- Problem Solving (251 reviews)
- User Experience (237 reviews)
- Features (227 reviews)

**What users dislike:**

- Users note the **limitations in accuracy and source referencing** of ChatGPT, requiring occasional verification with external tools. (352 reviews)
- Users find the **context understanding** of ChatGPT lacking, leading to confusion and repetition during conversations. (333 reviews)
- Users are frustrated by the **limited context window** in ChatGPT, hindering its ability to process extensive inputs effectively. (284 reviews)
- Users experience **inaccuracy** in ChatGPT, noting repetitive responses and occasional poor understanding of complex topics. (245 reviews)
- Users face **inaccurate responses** from ChatGPT, often requiring rephrasing for better context and clarity in answers. (154 reviews)
- Users find ChatGPT&#39;s **outdated information** frustrating, as it lacks knowledge of current events and recent reports. (139 reviews)
- Slow Performance (139 reviews)
- Users experience **prompt issues** with ChatGPT, requiring careful phrasing for accurate and relevant responses. (125 reviews)
- Irrelevant Responses (124 reviews)
- Hallucinations (120 reviews)

## ChatGPT Reviews
  ### 1. A Game-Changer for Educators with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stacey S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about ChatGPT?**

I like how quickly ChatGPT works, and I'm amazed at its originality when it comes up with ideas. They are really good and things I would have never thought of myself. As a teacher, it's impossible to have all of the ideas all of the time, so it's like having a partner or collaborator to help me out from time to time. I also use ChatGPT when I write recommendations for students or emails to parents where I need to be careful about my language. It has been a game changer for me, especially when writing short essays for professional development applications.

**What do you dislike about ChatGPT?**

I think ChatGPT could benefit from being able to upload and save many resources at a time. Then, if I wanted a worksheet from a specific resource, I could simply choose that specific resource.   I use LM Notebook in Google for that because I can make a "notebook" for each chapter and upload all of the chapter resources into it.  I can then pick and choose what resources to use to create a test/review or make a worksheet.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT to quickly create worksheets, break down text, and generate ideas for lesson plans, saving hours. It helps me align standards with activities effectively and serves as a creative partner, offering originality and support in writing recommendations and emails.

  ### 2. Feature-Rich, But Limited by Free Version

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ajay M. | Environment Crime Sub-Directorate with Wildlife and Pollution Crime Working Group, Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2026

**What do you like best about ChatGPT?**

I like the features in ChatGPT where I can attach an image, and it prepares a lot of information about the image. When I upload any file, it creates detailed information about the file. Plus, it offers a lot of suggestions when I need some additions or changes.

**What do you dislike about ChatGPT?**

I dislike the restrictions on certain content, like some adult topics. Also, the free version is quite limited. Sometimes it stops because it says that my limit is exceeded, which can be frustrating.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT to generate detailed information from images and files, and it offers a lot of suggestions for changes.

  ### 3. Fast, Versatile Answers—But Occasional Unwarranted Guideline Refusals

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alan M. | Executive Board Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about ChatGPT?**

The thing we like about ChatGPT is how quick it can respond to questions and whatnot, no matter what model we choose. Sure, if we use 5.5, thinking it does take some time, but when you justify its thinking model, it is really taking very little time. It can help us with basically whatever question we ask it.

**What do you dislike about ChatGPT?**

The thing I dislike about GPT is that with some questions we ask, even when it doesn't necessarily break the guidelines and we provide it with enough context to give us an answer, it can sometimes hallucinate in saying that we are potentially breaking the guidelines and to retry the question again. Even when we retry the said question, it continues to say that we're potentially breaking the guidelines and it will refuse to answer.

**What problems is ChatGPT solving and how is that benefiting you?**

The main problem that GPT is solving now is help with server integrations. Our team has some new code that we do not understand, and with GPT it is able to take said code and refine it into a programming language that our servers understand and that we understand and are comfortable with working with.

  ### 4. Developer-Friendly with Seamless Sync

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hitesh J. | Director, Product, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about ChatGPT?**

I like the seamless syncing ability between my desktop and mobile versions of ChatGPT. It's smooth whether I'm starting a chat on my phone and continuing on my laptop, which makes the experience really nice. I also appreciate how developer-friendly ChatGPT is, with tools like the playground and API keys that are easy to use and plug and play. These features allow me to tinker with different models and parameters without incurring high costs, helping me to experiment and compare models in real time.

**What do you dislike about ChatGPT?**

Sometimes the app gets stuck when it's in the middle of some work, and I have to force restart the mobile application, specifically with the Android mobile application. Also, it doesn't support real-time voice in a temporary chat mode. It asks me to move from temporary chat to another mode, which is a missing feature.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT for research, brainstorming, content writing, rephrasing, and better email writing.

  ### 5. Accurate and Reliable, But Needs Improvement in Coding

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carmelino C. | Inbound Customer Support Specialist

**Reviewed Date:** May 03, 2026

**What do you like best about ChatGPT?**

I use ChatGPT to ask questions about general subjects. Also to solve doubts, find new knowledge and insights, which help me be more confident in my daily personal and professional tasks. Compared to other chatbots, ChatGPT seems to be more accurate, reliable, and solid. I believe that being accurate is perhaps the most important thing for a chatbot because we use them to look for information we don’t know. Reliability is the second most important aspect, as it confirms what accuracy delivers. The solidity of ChatGPT is also crucial because it's important to have consistent information.

**What do you dislike about ChatGPT?**

ChatGPT isn’t yet so good for coding or mathematics. That makes me look for other available ChatBots. I think it could be more broad on what it can do with excellence.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT solves doubts, delivers knowledge and insights, and helps me be more confident in my daily personal or professional tasks.

  ### 6. Versatile Assistant for IT and Language Learning

**Rating:** 4.0/5.0 stars

**Reviewed by:** Josué F. | IT Monitoring Specialist @ KLx

**Reviewed Date:** April 27, 2026

**What do you like best about ChatGPT?**

I like the function where you can ask ChatGPT to act as a specific person, like an IT technician. It helps me by giving step-by-step guidance to solve technical issues, which is very helpful. Also, ChatGPT helps me by acting like a teacher to give me tips on improving my French pronunciation and broadening my general knowledge of the language. I appreciate the ease of setup, as getting started with ChatGPT was simple, just a matter of installing the app, logging in, creating an account, and beginning to use it.

**What do you dislike about ChatGPT?**

It could be improved the way it gives answers, especially sometimes it doesn't give the right answer. You are not a specialist in the area, you could, blindly believe what the AI is telling you what ChatGPT is telling. And at the end, it would be either a wrong answer or one that's not so correct or not so accurate. So maybe it needs more improvement on this.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT to pinpoint IT issues and get root cause analysis, which is invaluable when I can't remember solutions. It also acts as a language teacher, helping me improve my French pronunciation and knowledge.

  ### 7. Fast, Reliable Performance and Strong AI Modules for Everyday Tasks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Neeraj J. | DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2026

**What do you like best about ChatGPT?**

I like GPT’s performance. It feels faster than its competitors, and the new AI modules are pretty good for day-to-day tasks.

**What do you dislike about ChatGPT?**

These days, GPT seems to be degrading in performance on more complex tasks. The UI also feels very basic. In complex tasks, the responses it gives are often not well structured.

**What problems is ChatGPT solving and how is that benefiting you?**

Chat GPT is helping with everyday basic things. My Google searches are replased by GPT searches.

  ### 8. Versatile Tool for Efficient Information Access

**Rating:** 4.0/5.0 stars

**Reviewed by:** Raviranjan T. | Ambassador, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about ChatGPT?**

I really like ChatGPT for its ability to provide proper explanations and deep thinking, which makes certain tasks easier and results significant to real life. It's great for handling different queries, whether they're related to studies, general knowledge, or more technical based tasks, like creating Google Forms and images. I also appreciate how using ChatGPT can manage and save a lot of time compared to doing these activities manually. Lastly, the initial setup is very straightforward and simple, just requiring a Google account which is easier than I imagined.

**What do you dislike about ChatGPT?**

I think when we use ChatGPT, there might be a problem of limits. So if it can be solved, it will be easier for individual organization work for NGOs and different types of organizations related to youth clubs. Students, or something else. Also, when we create images, three or four, and then suddenly it will come that the limit is on your side, ChatGPT. Now it will open again after twenty-four hours or twelve hours.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT solves daily log problems by providing stepwise strides to find answers to questions related to studies, general knowledge, and politics. It also offers proper explanations, making tasks easier and managing time effectively.

  ### 9. Time Saving Machine

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vaishnavi K. | Qaulity Assurance Engineer , Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about ChatGPT?**

It saves my time when I confused or I've lots of workload to manage. The results from chatGPT I got are most of accurate. So that I don't need to give much time to the same task.

**What do you dislike about ChatGPT?**

Sometimes, it shares repeated results. Also, sometimes I challenge it's result & it says, "yes you're right".

**What problems is ChatGPT solving and how is that benefiting you?**

As I mentioned earlier, it saves my time. Before using chatGPT I was unable to manage my workload & save the time but After using it, it saves me.

  ### 10. Versatile, Accurate, but Needs Consistency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhishek S. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2026

**What do you like best about ChatGPT?**

I use ChatGPT for solving coding problems, learning new tech and tools, and creating a clear roadmap. I like its well-defined responses which make things easier to understand. I also appreciate its different versions that help in daily life. For example, when I want to cook something, it gives me a complete recipe; if I'm stuck in code, it provides a solution; and when I'm confused about the path, it creates a clear roadmap for me. The initial setup was quick and well-defined.

**What do you dislike about ChatGPT?**

Different versions give different levels of answers. Some might be hallucinated; for example, when I want to create an app, it might generate the code, but sometimes it doesn’t align with my requirements.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT to solve coding issues, learn new tech, and create clear roadmaps. It provides complete recipes, solutions when stuck in code, and helps define roadmaps for guidance, solving many roadmap-related problems.

  ### 11. Efficient Research, Needs Better Export Options

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about ChatGPT?**

I find ChatGPT really helpful for consolidating and summarizing results much faster and more efficiently than I can on my own. It does a good job finding the most relevant transactions, multiples, and buyers for my research. I like the accuracy of precedent transactions once I describe the target business in detail. ChatGPT's ability to summarize results while highlighting important factors like valuation of transactions and potential buyer names is also a big plus. The initial setup was quite easy, as our organization purchased an account and I set myself up under the account and started asking questions and building some standardized prompts.  ChatGPT was helpful in coming up with these prompts for topics that were useful to me (i.e. buyer research, precedent transacation screens, public comp tables, valuation considerations, etc.) It's not any specific feature that stands out, but the general functionality is what I find really helpful.

**What do you dislike about ChatGPT?**

It would be very helpful if it could export precedent transaction data to Excel so I can sort and filter the results based on specific criteria and manipulate as I would like. It would also be amazing if it could present the results in a format that my firm usually uses.  For example, a good integration would be if I could feed my firm template for a buyers list into ChatGPT and then run my prompt for a buyers list and the result is a powerpoint file in my firm's format wiht a list of prospective buyers for the company.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT helps me consolidate and summarize research results faster, efficiently finding relevant transactions, multiples, and buyers, saving me from hours of manual search.  The accuracy of the results is strong and reliable, as the many hours long industry and buyer research that I usually do returns largely the same results as ChatGPT.  Now that I've used the product for close to a year, I have built a high level of confidence in the results and know that I am receiving accurate information.  Pricing is reasonable and our firm receives good value for the price paid.

  ### 12. Save Time with Practicality and Intuitive Memory

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cleber G. | Analista Senior, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2026

**What do you like best about ChatGPT?**

I use ChatGPT to improve the writing of emails and reports based on the sources I provide, and it saves me a lot of time. I like the practicality of separating topics and the memory and correlation between conversations. When I check similar topics, I ask it to identify them, and it brings the information I need coherently. Additionally, I found the initial setup of ChatGPT simple.

**What do you dislike about ChatGPT?**

Research in external sources does not always bring a source that is truly relevant to the subject of the conversation. When I request research and ask for the sources, often the source comes just to justify a part of the text given by the chat and not the requested theme or subject, which pollutes the results.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT to improve the writing of emails and reports, saving a lot of my time. It brings convenience by separating topics and has a good memory for correlating conversations, helping to find coherent information.

  ### 13. Precise, To-the-Point Insights That Have Transformed Our Learning

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tanmay G. | Faculty, Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about ChatGPT?**

It has changed my whole process of understanding. It’s precise and to the point, and it highlights the most relevant things. We’re learning through ChatGPT every day, and it’s been genuinely helpful.

**What do you dislike about ChatGPT?**

Image generation is still not up to the mark. It needs a better understanding of the prompt and the context in which it’s asked, so it can produce much better and more realistic results. The same goes for video generation too.

**What problems is ChatGPT solving and how is that benefiting you?**

From resource allocation to inventory management, and from the knowledge base to expert advice, it helps across the most useful areas of the education industry.

  ### 14. Intuitive UI, Functional Integration, Needs Better Outputs

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tyler N. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about ChatGPT?**

I like the UI of ChatGPT. It's super easy to use and super easy to understand, making it easy to teach my teammates and manage our files. It's also convenient to start new projects and work on them collaboratively. Another thing I appreciate is that we can link ChatGPT to OpenClaw without having to pay extra. It's very easy to set up, and we were able to export our personal ChatGPTs and start using a team ChatGPT effortlessly.

**What do you dislike about ChatGPT?**

I think the model is just not as good as Anthropic Claude. It is a helpful thing, and it is a revolutionary tool, but it is not as good as other models that give less AI sounding responses. And are much more intuitive in giving more in-depth responses to be able to implement things realistically.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT for copywriting, problem-solving, management, and decision-making, which helps complete tasks and makes my team more efficient.

  ### 15. Pioneering Gen-AI Tool That Shows Promise

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about ChatGPT?**

ChatGPT is straightforward in its approach. The tool is easy to navigate and I can quickly test various scenarios with its GPT creator. The responses are quick and mostly accurate. It can certainly be a productivity booster if you find the right use case for it.

**What do you dislike about ChatGPT?**

While my responses have mostly been accurate, I'm not at a level of comfort where I can completely trust them without scrutiny. 

Additionally, Enterprise pricing is acceptable but still prohibitive.

My biggest concern is the enormous scale of AI-driven infrastructure rollout. It has disrupted global supply chains for consumer and prosumer components, negatively impacting my personal and professional life.

**What problems is ChatGPT solving and how is that benefiting you?**

My role is that of Project Manager. I spend most of my day planning, coordinating and communicating status of project activities. ChatGPT has helped me quickly understand the current state of projects when provided the right data. My benefit is mostly time savings but my current comfort level with the tool requires me to give back some of those savings when having to scrutinize the results.

  ### 16. Turns Rough Ideas Into Strong Drafts Fast

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about ChatGPT?**

What I like most is how quickly it turns rough ideas into something usable. I use it a lot to tighten copy, sense-check messaging and structure drafts—things that would normally take much longer.

It’s especially helpful for adjusting tone, making technical content easier to understand, and sharpening hooks so they land better with journalists. That’s sped up my workflow and improved first drafts.

It’s also a good sounding board. It helps spot gaps, challenge ideas and suggest angles I might not have thought of.

**What do you dislike about ChatGPT?**

At times, responses can feel a bit generic or overly polished, especially on first draft. That means I often need to push it further to get something sharper or more distinctive.

It can also be inconsistent with tone, sometimes leaning too formal or repetitive, which slows things down when I’m aiming for a more natural, concise style.

Another challenge is accuracy or confidence in niche topics. It can sound certain even when details need checking, so I still have to sense-check anything more technical or sensitive.

It would be helpful to see stronger control over tone from the outset, less repetition, and clearer signals on how confident it is in more specialist areas.

**What problems is ChatGPT solving and how is that benefiting you?**

We used to spend a lot of time turning rough ideas into clear drafts and refining tone and structure. Now we can get to a strong first version much faster.
It helps shape content, simplify complex topics and adjust messaging for different audiences. This has reduced drafting time and improved the quality of first drafts.
Overall, it saves time, improves consistency and makes it easier to develop and refine ideas quickly.

  ### 17. Helpful for Quick Industry Research, Though Claude Fits My Work Better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lexi L. | Onboarding Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2026

**What do you like best about ChatGPT?**

It's a really helpful tool for gathering more information about different industries and cateogiries within a short amount of time.

**What do you dislike about ChatGPT?**

It’s not that I dislike ChatGPT; I just find that Claude is a better fit for the kind of work I do.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT helps me do a lot of research in a very short amount of time!

  ### 18. Effortless Use, Needs Improved Accuracy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anubhav A. | Student, Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about ChatGPT?**

I use ChatGPT for almost everything from basic searches to deep research, exam preparation, or any doubts that I have. I love that it gives to the point answers, so I don't need to read a paragraph to get the information I need. I appreciate the ease of use and instant replies. It explains things in a very easy way that a rookie can easily understand, and if I want, I can just say - explain it to me like I'm a 5-year-old child. These features help me save a lot of time, and I don't need to do much hard work. The setup was pretty simple and easy; we just needed to provide questions, and ChatGPT would help us with the answers.

**What do you dislike about ChatGPT?**

ChatGPT doesn't double-check itself before answering, so sometimes it takes time to give answers and provides wrong answers too. You can't be fully dependent on it and need to use your own critical thinking to understand if it's right or wrong. It also doesn't stick to its own answer; if I say something is wrong and another thing is right, then ChatGPT will not deny the wrong fact and vice-versa.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT provides to-the-point answers, saving me time and effort. It's easy to use, offers instant replies, and explains concepts simply for better understanding.

  ### 19. Easy to Use with Great Chat History for Continuing Prompts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Francis W. | Product Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2026

**What do you like best about ChatGPT?**

it is easy to use and keeps a good history of chats that I can return to later to continue the prompting

**What do you dislike about ChatGPT?**

that it does nto always clearly understand what I am trying to create. for example I can ask for a summary of data in an excel sheet and after it produces the summary I ask it to create a new document with just the new summary data so I can copy it back into the original document where the data came from.

**What problems is ChatGPT solving and how is that benefiting you?**

it is solving the problem of producing executive summaries

  ### 20. Easy, Fast, and Straight to the Point—with Great Personalisation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2026

**What do you like best about ChatGPT?**

I it is easy and quick to use. Like that you can personalise its response too as I don’t like the answers to be lengthy but go straight to the point. Its relatively well integrated too to eg my car.

**What do you dislike about ChatGPT?**

The generative images are not great. The tool itself is slow and often the image created is not correct and does not compete with what other similar AI can generate eg Gemini

**What problems is ChatGPT solving and how is that benefiting you?**

It gives clear simple explanations, helps you double check or re-write emails/outreach templates/briefs and also summarises texts well, even on other languages

  ### 21. Reliable Custom GPTs That Get the Job Done

**Rating:** 4.0/5.0 stars

**Reviewed by:** Henrik P. | Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about ChatGPT?**

Custom GPTs that reliably do the work I need them to do.

**What do you dislike about ChatGPT?**

Sometimes there are too many emojis, and at times it feels like it’s overly confirming my own views. I’d like it to agree with me less sometimes, or at least challenge my perspective a bit more.

**What problems is ChatGPT solving and how is that benefiting you?**

It’s a big help for me in my daily work with emails and other text where I need a second opinion. I also use it as a thought partner when I’m working through more complex problems and decisions.

  ### 22. Great Graphics, but Glitchy Performance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joy M. | Strategic Meeting, Marketing &amp; Event Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about ChatGPT?**

I like ChatGPT's feasibility and how it does a great job overall. I appreciate that it does great on writing my emails, but it excels even more in creating graphics. The initial setup was very easy, and the prompting helps tremendously, making it work flawlessly for the most part.

**What do you dislike about ChatGPT?**

Sometimes there are glitches where it says it can't do something because of copyright; however, it's done it before. It's a glitch that prevents it from going through, which can be frustrating. Also, when I’m asking it to create the ’10 up' business cards, it's not constructive on getting them on one page. It'll do eight, then run over to another page. I get a little bit frustrated with that.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT for writing emails and creating graphics for social media formats, which helps me share my devotional stories with more content and versatility.

  ### 23. My Go-To Brainstorming Co-Founder for Writing and Ideas

**Rating:** 4.0/5.0 stars

**Reviewed by:** Devansh R. | Senior Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2026

**What do you like best about ChatGPT?**

ChatGPT is my go-to tool whenever I want to look something up online. It’s the best model for writing and thinking through just about any topic. It feels like having a brainstorming co-founder I can rely on.

**What do you dislike about ChatGPT?**

I hate ChatGPT when it comes to accuracy and genuine facts. Many times, ChatGPT has given me inaccurate data and answers, and I’ve had to suffer because of it. Since then, I don’t really believe what ChatGPT tells me; I only use it to brainstorm with me.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT is an AI model that works on Gen AI. It thinks based on the data it has been trained on and keeps learning with new data. For me, it’s one of the best AI chatbots when I want to brainstorm or look for comparisons and opinions. I use it daily to help me write content for my social media, to draft scripts for my content, and to generate images that match what I’m creating.

  ### 24. Efficient, Insightful, and Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sachin V. | Tech writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2025

**What do you like best about ChatGPT?**

I like ChatGPT for its fast response time and its ability to explain topics in a simple and understandable way. Features like follow-up conversations, content drafting, and idea generation are especially useful and make it easy to use for daily tasks. I appreciate its versatility and how well it works across different use cases, from quick questions to more detailed discussions. The conversational format makes interactions smooth and efficient. I also appreciate its ability to summarize, rephrase, and organize information clearly. These features are especially useful when working with content or trying to improve understanding quickly. The setup process was simple and quick, with no technical steps involved, allowing me to start using ChatGPT almost immediately.

**What do you dislike about ChatGPT?**

At times, the responses can be slightly general and require follow-up questions for more precise answers. Improving depth and consistency in such cases would enhance the overall experience. More detailed and consistent responses in complex topics, along with better context retention in longer discussions, would further improve the overall experience.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT to get quick explanations, help with writing, and organize my thoughts. It provides clear and structured responses, saving time and reducing manual effort, especially when I need quick clarity or guidance, thereby improving efficiency in my daily tasks.

  ### 25. Versatile, Efficient, and Intuitive—A Daily Workflow Booster

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about ChatGPT?**

What I like most about ChatGPT is its versatility and efficiency across a wide range of tasks. Whether I’m drafting content, brainstorming ideas, summarizing information, or refining messaging, it consistently delivers clear, actionable output that saves me time and improves the overall quality of my work. I also appreciate how quickly I can iterate on responses and fine-tune the tone or format to match specific needs, which makes it especially useful in both creative and professional situations. On top of that, the interface feels intuitive, so it’s easy to incorporate into my daily workflow without a steep learning curve.

**What do you dislike about ChatGPT?**

One drawback is that responses can sometimes lack context or specificity, particularly with highly nuanced or industry-specific topics, so a bit of manual refinement is still necessary. In some cases, the output can also feel repetitive or too generalized when prompts aren’t detailed enough. And while it’s very helpful for drafting and ideation, it’s still important to verify facts or data points for accuracy, since it may not always reflect the most up-to-date information.

**What problems is ChatGPT solving and how is that benefiting you?**

As an Account Manager, ChatGPT helps me tackle several day-to-day challenges related to efficiency, communication, and content creation. It simplifies drafting client emails, proposals, and campaign messaging, so I can respond faster without sacrificing quality. I also find it useful for brainstorming strategic ideas, sharpening positioning, and tailoring messaging for different client audiences.

Overall, it saves me time on repetitive tasks and frees me up to focus more on building client relationships and driving results. It also supports consistency and professionalism across my communications, which is especially important when I’m managing multiple accounts and priorities at the same time.

  ### 26. Speeds Up Content Tasks, Needs More Creativity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anirudh V. | Digital Marketing Specialist, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about ChatGPT?**

I like ChatGPT for its speed in responding, which makes my tasks quicker. The customization possible with the prompts is a big plus for me because if you give the right prompt, it delivers exactly what you want. Additionally, I find the image generation feature to be very useful, especially when creating LinkedIn posts. It really helps in reducing my content creation time and makes the process much more streamlined. The setup was easy, and everyone was able to use it right from the start.

**What do you dislike about ChatGPT?**

Sometimes the creativity aspect so if I'm using only one chat for the content creation, it gets monotonous and it chooses the same tone and same wordings like, breaking the glass ceiling or it is not just to showcase. The vocabulary is very limited.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT for real-time content writing and social media posts, especially on LinkedIn. It accurately generates marketing posts, saving me time and streamlining the process.

  ### 27. A powerful AI tool but one that requires a very good ability to frame it

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2026

**What do you like best about ChatGPT?**

The possibility of having distinct instructions per folder. This really allows for creating AI "assistants" tailored to each task.

**What do you dislike about ChatGPT?**

1- His propensity to hallucinate is quite high. He is not always very reliable. It is a tool that requires a lot of caution and care to ensure there are no errors. 2- The fact that it is difficult to maintain a long exchange without him eventually getting confused, forgetting things, and making mistakes. 3- His tendency to be a very, very, veeeery much a people pleaser, it's unbearable. 4- He also talks way too much, you can never stop him, he always has something to add, which leads us down paths that are far too broad and distant from the initial need.

**What problems is ChatGPT solving and how is that benefiting you?**

It can really help to brainstorm and overcome a creative or thought block. Well configured, it can be a useful devil's advocate that comes to challenge one's perspective. It is skilled at developing processes, but also at explaining in detail the interest of its proposals, the why and how, etc. And finally, it is good at synthesizing documents/articles.

  ### 28. Efficient and Personalized, but Pricing Concerns

**Rating:** 3.5/5.0 stars

**Reviewed by:** Arnes O. | Founder &amp; Lead Content Creator, Management Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about ChatGPT?**

I like that ChatGPT is easy to use and it saves me a lot of time and effort. It's quite personal and verbal, which makes it feel tailored to my needs. It helps me get ideas and do things I probably couldn't do on my own. The ability to track projects and analyze patterns in my behavior has been really helpful. I also appreciate how it provides context, enabling me to pose a question or request and receive spot-on responses without over-explaining. The feature of personalizing over time using my recent conversations and updating with new features is great. Additionally, the setup was amazingly easy.

**What do you dislike about ChatGPT?**

First of all, the price. It was worth it in the past for sure. But currently, it's not because there are other alternatives and great options on the same level or even above in some fields, which are hugely cheaper, more approachable, and some restrictive features which seem to be unnecessary or not very well implemented. If you don't have a paid subscription, it literally is unusable. You're not even aware of that if you're not an advanced AI user and especially if you didn't try out the subscription version, or other advanced AI tools. Its greatly limited context and abilities result in mostly hallucinated content and frustration.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT is easy to use and saves me time and effort. It aids in cognition, idea generation, and project tracking. It personalizes interactions over time, understands context, and quickly provides outputs without needing over-explanation.

  ### 29. Helps Me Think Faster and Write Better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Burak Y. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about ChatGPT?**

It helps me think faster and write better. It is useful for turning rough ideas into clear text, checking my wording, and saving time on daily tasks.

**What do you dislike about ChatGPT?**

Sometimes the answers can feel too polished or generic. I also need to doublecheck important facts, because it can sound confident even when something is not fully accurate.

**What problems is ChatGPT solving and how is that benefiting you?**

It helps me save time and organise my thoughts faster. I use it for writing, brainstorming, improving communication, and simplifying complex topics. Instead of spending hours starting from scratch, I can just type them all it refines them for me.

  ### 30. ChatGPT - beyond mundane tasks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Darshan R. | Manager HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about ChatGPT?**

It saves time for mundane tasks such as drafting email and letters and gives you the bandwidth to focus on actionables that need serious thinking

**What do you dislike about ChatGPT?**

Unless your prompt is on point, the responses are not at their best. Can not depend on first response. Further iteration of your prompt is a must.

**What problems is ChatGPT solving and how is that benefiting you?**

Saves time, available to clear any informative blockage, helps in thorough process continuity, and provides dependable responses for the areas other than my expertise. Mainly, it has introduced an interface which understands our questions rather than making us search for info

  ### 31. ChatGPT Saves Time and Boosts Productivity for Daily Work

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anees S. | Senior SEO Executive, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2026

**What do you like best about ChatGPT?**

I use ChatGPT regularly for my daily tasks, especially professional work. It helps me save time, improve productivity, and quickly complete a wide range of tasks.

**What do you dislike about ChatGPT?**

Recently, ChatGPT has been showing its limitations, and I’ve had to break longer tasks into steps to get them done.

**What problems is ChatGPT solving and how is that benefiting you?**

It’s been helping me with writing emails, generating outlines, and comparing products.

  ### 32. Helpful for Brainstorming, Needs Improvement in Coding

**Rating:** 3.5/5.0 stars

**Reviewed by:** Binit G. | Founder, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2026

**What do you like best about ChatGPT?**

I use ChatGPT for getting information, brainstorming, and coding. It's great for brainstorming and roleplay to get to the best solution. I find it easier to get information with ChatGPT than searching on Google, and mostly it's right, even if sometimes it isn’t. The initial setup was very easy.

**What do you dislike about ChatGPT?**

Sometimes with coding, I guess it can do a bit better work and it sometimes hallucinates.

**What problems is ChatGPT solving and how is that benefiting you?**

I find ChatGPT helps me get information more easily than searching on Google and feels human-like. Sometimes it gets things wrong, but mostly it's accurate. I also enjoy using it for brainstorming and roleplay to reach the best solutions.

  ### 33. Efficient Tool for Coding and Debugging

**Rating:** 4.0/5.0 stars

**Reviewed by:** abhishek s. | Automation Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 16, 2026

**What do you like best about ChatGPT?**

I like ChatGPT's ability to provide quick, accurate, and easy-to-understand answers, which saves me a lot of time. I find it very smooth to set up as well. I use ChatGPT for writing test cases from requirements, creating bugs based on description, writing Java Selenium code based on requirements, and debugging any issues or failures. It's also helpful for personal questions and learning new topics.

**What do you dislike about ChatGPT?**

I wish ChatGPT provided more up-to-date information and faster responses for long queries.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT to write test cases, debug issues, create Java Selenium code, and learn new topics, saving me time with accurate, easy answers.

  ### 34. Fast, Easy, and Efficient for Ideas and Content

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pushpak L. | Digital Marketing Executive, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about ChatGPT?**

What I like most about ChatGPT is how quickly it helps me come up with ideas, create content, and find solutions without wasting time. It’s easy to use, understands context well, and makes my day-to-day work much more efficient.

**What do you dislike about ChatGPT?**

Sometimes the responses can feel repetitive or too generic, especially for highly specific topics. It also occasionally gives outdated or inaccurate information.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT helps me speed up content creation, research, brainstorming, and daily problem-solving tasks. It saves a lot of time, improves productivity, and helps me work more efficiently without relying on multiple tools.

  ### 35. Informative Help That Makes Finding Solutions Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** jon.howell@vcnbfamily.bank H. | Tech support, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2026

**What do you like best about ChatGPT?**

I like how informative it is. It takes my question and helps me come up with a solution.

**What do you dislike about ChatGPT?**

the downside to using ChatGPT is the price of it for the top tier package.

**What problems is ChatGPT solving and how is that benefiting you?**

It help me to problem solve issues that would have taken me hours to research and figure out.

  ### 36. Intuitive, Fast Writing Partner for Brainstorming and Clear Sharing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2026

**What do you like best about ChatGPT?**

refine ideas, brainstorm and ideate from scratch as v0s, compose articulate clear outputs for sharing out with others, write emails, write papers, intuitive conversational chat UI, quick outputs performance if asked for speed, learns my tone and voice, priced fairly for a tool that is used multiple times daily

**What do you dislike about ChatGPT?**

transparency regarding data usage and whether inputs are used to train the model, integrity of sam altman and his use cases for user data

**What problems is ChatGPT solving and how is that benefiting you?**

streamline repeatable daily work tasks as well as refinement of ideas for work, accountability coach

  ### 37. Smart Suggestions and Easy Setup, But Flyer Templates Lack Variety

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daisy  V. | Safety, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about ChatGPT?**

I find ChatGPT really helpful for creating flyers and drafting emails as it gives me ideas to have a base. I like the fact that it fixes my sentences to sound more professional, which makes my communication better. It's great for assisting with day-to-day activities and planning, like when I was wedding planning, and it changed color schemes for me in minutes. Also, the initial setup was super easy.

**What do you dislike about ChatGPT?**

The templates for the flyers are identical. I'd like to see them differentiated from other AIs.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT inspires my flyers and emails, ensures they sound professional, and quickly helps with wedding color schemes, saving time.

  ### 38. Great for Organizing Ideas, But Requires Double-Checking Sources

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about ChatGPT?**

I like that it helps me organize my thoughts. Something to run ideas off of. It's not a replacement for a human.It I also like the fact that it can crunch large data sets.

**What do you dislike about ChatGPT?**

Sometimes it spits out gibberish, still not 100% reliable in sources. have to double check results. Same with data sets. I do not like the ability for it to do research

**What problems is ChatGPT solving and how is that benefiting you?**

helps me crunch data faster. more things done per hour. Provides another perspective and allows for me to plow thru my day.

  ### 39. Anytime Help for Work: Organizes Thoughts, Creates Logos, and Builds Templates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brenda L. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about ChatGPT?**

I love that I can log in any time and ask questions related to work or personal situations. I mostly use ChatGPT for work and it has helped me organize my thoughts, create logos and templates and has also provided scripts for templates in Adobe or Word.

**What do you dislike about ChatGPT?**

I think while the graphic creation works, this feature still leaves a lot to be desired. I have used Chat GPT to create some graphics but sometimes they do not look well designed. Also, I find that I sometimes have to 'fact check' scripts that have been provided.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT is helping my business with productivity. I can use it to organize a series of documents, help me brainstorm template ideas and also help word emails to clients.

  ### 40. Accuracy and Adaptability Make ChatGPT a Research Necessity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Digvijay S. | User Experience Design Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about ChatGPT?**

I like the accuracy of ChatGPT and how it adapts to whatever I ask, even correcting me when something is wrong, rather than just agreeing to whatever I said. I appreciate that it accurately scans through verified sources to give me correct answers instead of random dates. The initial setup was quite easy; I just had to log in and start working.

**What do you dislike about ChatGPT?**

Sometimes it does hallucinate, but I think that's the problem with, every LLM model right now. But, yeah, that is something which could be improved.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT for research and ideation. It solves the problem of spending hours on Google by providing accurate information quickly, scanning through verified sources.

  ### 41. A Knowledgeable Assistant That Helps Me Work Faster

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kavya S. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2026

**What do you like best about ChatGPT?**

My favorite thing about ChatGPT is that it feels like having a knowledgeable assistant available anytime. It helps me find information, generate ideas, and complete tasks quickly and efficiently.

**What do you dislike about ChatGPT?**

Occasionally, the answers are inaccurate and sometimes don’t include enough detail. I often need to double-check the information to be sure it’s correct.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT helps me get answers quickly, understand difficult concepts, and organize my thoughts. It also saves me time with both work and studies, which makes it easier to stay on track.

  ### 42. Productive Ally with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Diego A. | Real Estate Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about ChatGPT?**

I find ChatGPT really easy to use, and it helps me be more productive by allowing me to handle information and data better. It also improves my skills as a professional. One thing I particularly like is that it enables me to do research faster than before, and I can work with more data than I used to. I appreciate that I just need to be clear and specific about what I want while using it within the policies and with integrity. The feature of providing better answers and more information, doing more research than the automatic one, is valuable to me. The codecs tool is another highlight as it is really useful for figuring out what's going on with code or prototypes that I am developing. Additionally, setting up ChatGPT was really easy—I didn't need to do much beyond starting to ask questions and create projects, and it integrates well with other tools I use.

**What do you dislike about ChatGPT?**

ChatGPT could be improved to work better as the cloud service does. It could have better co-working tools and skills to help improve specific skills like sales and marketing.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT helps me tackle productivity issues, allowing quicker research and more efficient task handling with better access to data.

  ### 43. A Free, Versatile AI That Gives a Solid Base on Almost Everything

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrea T. | R&amp;D manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about ChatGPT?**

I believe that the most helpful is tre "transversality", i.e. it is not specialized in particular fields (e.g. chemistry, programming, etc.) but it can give you a good base on practically everything (for free), and this sometimes is more than enough.

**What do you dislike about ChatGPT?**

I think that general AI models are way too condescending with the user; I believe all of this is just a inverse-psychological trick, but it only wastes effort in getting to the point

**What problems is ChatGPT solving and how is that benefiting you?**

I tipically ask general questions about available software/solutions to solve a particular problem/task, or on matters I am very ignorant about, to get an introduction.

  ### 44. Powerful ChatGPT Features for Projects and Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kushan N. | Batch Representative of Department of Computer Science and Enginerring, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2026

**What do you like best about ChatGPT?**

I like the features in chatgpt. Gpt projects and also I used it in my automation to make some decisions.

**What do you dislike about ChatGPT?**

Some times it does not cover all the i foemation I need. I need to explicitly tell to it.

**What problems is ChatGPT solving and how is that benefiting you?**

Summarize my emails. Also it help me to create my todo list of the day.

  ### 45. Transforms Office Workflow with Ease

**Rating:** 4.0/5.0 stars

**Reviewed by:** Varenya R. | Senior Engineer, SDET, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about ChatGPT?**

I appreciate how ChatGPT saves my time and effort by creating workbooks, documents, and presentations. It also assists in coding, which boosts my efficiency at work. I like the different LLMs and models it allows me to select from, offering flexibility. The connectors, like AIPRM, are handy, especially since I've integrated ChatGPT with my office MS 365 suite, helping me draft emails and schedule meetings. I find the setup quite easy. Compared to Copilot, ChatGPT's responses and the power of the latest models, like GPT 5.2, make it a preferred choice.

**What do you dislike about ChatGPT?**

Sometimes, it gives incorrect data in response.

**What problems is ChatGPT solving and how is that benefiting you?**

ChatGPT saves me time and effort by creating workbooks, documents, and presentations, and assists with coding. It enhances efficiency by integrating with MS 365 for drafting emails and scheduling meetings.

  ### 46. Gamification Made Easy—Chat-Like Responses Anyone Can Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2026

**What do you like best about ChatGPT?**

The most helpful part is how even a layman can utilise the power of gamification, where getting responses feels like talking to an individual over a chat

**What do you dislike about ChatGPT?**

Not sure whether it's a downside exactly, but since it's just an AI, many mistakes might be there in some chats. People who are not aware of it completely would find it useless

**What problems is ChatGPT solving and how is that benefiting you?**

Helps with brainstorming ideas. ChatGPT feels like a colleague of mine with whom I can brainstorm ideas no matter the topic or time.

  ### 47. Versatile Tool with Robust Coding Assistance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sanyam S. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about ChatGPT?**

I use ChatGPT daily, and it helps me a lot with developing code and my day-to-day activities like acquiring knowledge and learning. I practice coding with ChatGPT and it helps me resolve issues and rectify errors when I'm stuck on a piece of code. I like the ease of using the AI, suggesting various answers for one question, which helps us choose and helps ChatGPT improve. It works well with pictures or code snippets, understanding them easily. The initial setup was pretty easy, just requiring a login with particular IDs.

**What do you dislike about ChatGPT?**

Sometimes ChatGPT does not understand the problems that are too critical for modern tech stacks. It gives wrong functions and syntax for codes, so I need to remind it that it is not correct and it resends the code with correct syntax. ChatGPT needs to update daily or very frequently about the latest tech stacks which are improving daily. It needs to run the checks of the official documents for that particular tech stacks sites.

**What problems is ChatGPT solving and how is that benefiting you?**

I use ChatGPT daily for coding help, knowledge, and learning. It resolves code issues, rectifies errors, creates gym and diet plans, and assists with day-to-day activities.

  ### 48. Makes Work Easier with Strong Image Generation for Product Ads

**Rating:** 4.0/5.0 stars

**Reviewed by:** Salman K. | Staff Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2026

**What do you like best about ChatGPT?**

It makes our work easier. It’s good for image generation for advertising products.

**What do you dislike about ChatGPT?**

There are very few options to customize the video generation, and I sometimes ran into character consistency issues.

**What problems is ChatGPT solving and how is that benefiting you?**

I use it to write code, debug issues in my code, and generate images.

  ### 49. Natural Live Talk for Brainstorming, but Sometimes Too Sugarcoated

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jubin J. | Associate Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2026

**What do you like best about ChatGPT?**

ChatGPT has the best live talk feature, and it feels much closer to speaking with a real human. There’s less delay, and it replies instantly as I’m asking my question. I can interrupt, it can laugh, and it can change its tone, which makes the conversation feel more natural and human. Because of that, I really enjoy using ChatGPT to brainstorm ideas.

**What do you dislike about ChatGPT?**

Sometimes ChatGPT sugarcoats its replies and doesn’t always get to the point. Because of that, some responses can feel a bit unnatural. I think it’s often better when it’s more direct and just gets straight to the point.

**What problems is ChatGPT solving and how is that benefiting you?**

It makes its agent feel more natural. It’s refining the way it interacts with us and trying to get closer to a real, human-like interaction.

  ### 50. Quick and with a good tone, but sometimes it drags on and you have to verify answers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ángela d. | UX designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about ChatGPT?**

It is capable of helping you with day-to-day tasks quickly. Additionally, it quickly grasps the tone in which you seek to communicate and reproduces it quite successfully.

**What do you dislike about ChatGPT?**

Sometimes it gives answers even if it doesn't fully know the answer, it's normal and to be expected but you have to be careful and review. Also, sometimes it insists on using very standard formats with - or listing everything and ends up turning a simple question into a lengthy answer.

**What problems is ChatGPT solving and how is that benefiting you?**

It helps me make quick summaries and communicate complex things. It helps me organize my mind.


## ChatGPT Discussions
  - [🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.](https://www.g2.com/discussions/is-ai-weakening-human-critical-thinking-let-s-talk) - 8 comments, 4 upvotes
  - [How do you handle ChatGPT answering confidently when it doesn’t really know?](https://www.g2.com/discussions/how-do-you-handle-chatgpt-answering-confidently-when-it-doesn-t-really-know) - 2 comments, 2 upvotes
  - [How do you balance ChatGPT’s speed with verifying answers that might be wrong or outdated?](https://www.g2.com/discussions/how-do-you-balance-chatgpt-s-speed-with-verifying-answers-that-might-be-wrong-or-outdated) - 2 comments, 1 upvote
  - [How do you keep ChatGPT neutral and useful for academic research and analysis?](https://www.g2.com/discussions/how-do-you-keep-chatgpt-neutral-and-useful-for-academic-research-and-analysis) - 1 comment, 1 upvote
  - [Does anyone of you have used API of Google Trends, if yes then how and what&#39;s special about it?](https://www.g2.com/discussions/does-anyone-of-you-have-used-api-of-google-trends-if-yes-then-how-and-what-s-special-about-it) - 1 comment, 1 upvote

- [View ChatGPT pricing details and edition comparison](https://www.g2.com/products/chatgpt/reviews?filters%5Bnps_score%5D%5B%5D=4&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A13%3A01+-0500&secure%5Bsession_id%5D=053417ae-d8fe-4fc0-a17c-1f3e7f8d1e0e&secure%5Btoken%5D=c9ecc0efdf2561079c563cba4bb59ad00244fad6ffcc9443fb15e2cecb988072&format=llm_user)
## ChatGPT Integrations
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Adobe Firefly](https://www.g2.com/products/adobe-firefly/reviews)
  - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agile CRM](https://www.g2.com/products/agile-crm/reviews)
  - [AI PPT Maker](https://www.g2.com/products/ai-ppt-maker/reviews)
  - [Android Studio](https://www.g2.com/products/android-studio/reviews)
  - [Apollo.io](https://www.g2.com/products/apollo-io/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Artlist](https://www.g2.com/products/artlist/reviews)
  - [Atlassian Atlas](https://www.g2.com/products/atlassian-atlas/reviews)
  - [Automa](https://www.g2.com/products/tikflow-automa/reviews)
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  - [AWS Auto Scaling](https://www.g2.com/products/aws-auto-scaling/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Azure OpenAI Service](https://www.g2.com/products/azure-openai-service/reviews)
  - [Azure Portal](https://www.g2.com/products/azure-portal/reviews)
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  - [Google Cloud Vision API](https://www.g2.com/products/google-cloud-vision-api/reviews)
  - [Google Colab Copilot](https://www.g2.com/products/google-colab-copilot/reviews)
  - [Google Drive &amp; Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews)
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  - [Jira Cloud for Sheets](https://www.g2.com/products/jira-cloud-for-sheets/reviews)
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  - [LeetCode](https://www.g2.com/products/leetcode/reviews)
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  - [LILT Platform](https://www.g2.com/products/lilt-platform/reviews)
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  - [Meta](https://www.g2.com/products/meta-ai-meta/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
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  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
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## ChatGPT Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Code Generation
- Text to Image
- Generative AI
- API
- Natural Language Processing
- Virtual Characters and Avatars
- Content Generation
- Personalization and Recommendation
- Conditional Generation
- Transformer Model
- Automated Image & Video Editing
- Interactive and Co-Creative Systems
- Text Summarization
- Data Augmentation
- Variation Autoencoder Models
- Adversarial Training
- Transfer Learning and Fine-tuning
- Simulation and Scenario Generation
- Creative Design
- AI Copilot
- Prompt Engineering
- Foundation Model

**Core Conversational Capabilities - AI Chatbots**
- Controlled LLM Response Generation
- Context Maintenance Within Sessions
- Natural Language Understanding & Intent Inference

**Data**
- Reliability
- Data Security

**Functionality**
- Accuracy
- Input processing
- Interface
- Code quality

**Performance**
- Quality of Responses
- Contextual Understanding
- Efficiency in Multi-turn Conversations
- Response Generation Speed
- Domain Adaptability

**AI & Conversational Intelligence - Enterprise AI Chatbots**
- Retrieval-Augmented Generation (RAG)
- Natural Language Understanding
- Multi-Turn Conversations
- Contextual Response Generation

**Interaction**
- Complex Query Handling
- Natural Conversation
- Understanding
- Feedback Management
- Customizability
- Multi-Channel Management
- Communication Management
- Workflow Management
- Email Management
- Knowledge Base Management

**Support**
- Community
- Update schedule
- Documentation

**Usability**
- Integration Ease
- API User-Friendliness
- Customization Flexibility
- Quality of Documentation
- Support Effectiveness

**Knowledge & Data Integration - Enterprise AI Chatbots**
- Real-Time Data Retrieval
- API & Custom Data Connectors
- Knowledge Base Integrations
- CRM & ERP Integrations

**Task & Flow Management - AI Chatbots**
- Scripted Dialogue & Decision Tree Support
- Fallback Responses for Unknown Queries

**Learning**
- User Interaction Learning
- Error Learning

**Ethics & Compliance**
- Bias Mitigation
- Data Privacy Protection
- Content Moderation
- Transparency and Explainability
- Ethical Guidelines Adherence

**Agentic AI - AI Code Generation**
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integrations

**Security, Governance & Compliance - Enterprise AI Chatbots**
- Audit Logging
- Role-Based Access Controls
- Data Residency Controls
- Response Guardrails

**Additional Functionality**
- Documentation Management
- Workflow Management
- Syntax Check
- Code Explainer
- Drag & Drop
- Code Generation
- Real-Time Analytics
- AI Coding Assistant
- Intelligent Code Completion
- AI Copilot
- Code Refactoring
- Code Snippet
- Multiple Programming Languages Supported
- Generative AI
- Code Editing
- Integrated Development Environment
- Prompt Engineering
- Task Automation
- Automated Testing
- Personalization and Recommendation
- Encryption
- API
- Content Generation
- Code Testing
- Collaborative Development
- Machine Translation
- Code Conversion
- Debugging
- GDPR Compliance
- Codebase Scanning
- Collaboration Tools

**Deployment & Embedding - AI Chatbots**
- API Access for Business System Integration
- Web Widget & SDK Embedding

**Content Generation**
- Creativity
- Content Accuracy

**Generative AI - Large Language Models (LLMs)**
- Text Generation
- Text-to-Speech
- Text-to-Image
- Text-to-Music
- Text-to-3D
- Text-to-Video
- Text Summarization
- Image-to-Text

**Administration & Deployment - Enterprise AI Chatbots**
- Workflow Automation
- Escalation Workflows
- Conversation Analytics
- Multi-Channel Deployment

**Admin & Configuration - AI Chatbots**
- No-Code Conversation Design

**System**
- API Flexibility
- Update Frequency and Utility
- Cross-Platform Compatibility	
- Software Integration
- Third-Party Integrations

**Agentic AI - AI Chatbots**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Monitoring & Improvement - AI Chatbots**
- Feedback-Driven Response Optimization

**Reliability & Safety - AI Chatbots**
- Guardrails & Content Controls

**Additional Functionality**
- Autoresponders
- Configurable Workflow
- Natural Language Processing
- Customizable Branding
- Sentiment Analysis
- Real-Time Analytics
- Pre-Configured Bot
- Activity Dashboard
- Live Chat
- Real-Time Monitoring
- Code-free Development
- Reporting & Statistics
- Speech Recognition
- Drag & Drop
- Reporting/Analytics
- Generative AI
- Customer Service Analytics
- Chatbot
- Intent Recognition
- Lead Capture
- Multi-Channel Communication
- Search/Filter
- Visual Analytics
- AI Copilot
- Chat/Messaging
- CRM
- Chat Transcript
- Performance Metrics
- Contextual Guidance
- Natural Language Search
- Monitoring
- Speech Synthesis
- Real-Time Notifications
- Customer Database
- API
- For Developers
- Customer Segmentation
- Alerts/Escalation
- Engagement Tracking

## Top ChatGPT Alternatives
  - [Gemini](https://www.g2.com/products/google-gemini/reviews) - 4.4/5.0 (369 reviews)
  - [TESS AI](https://www.g2.com/products/tess-ai/reviews) - 4.7/5.0 (386 reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - 4.6/5.0 (425 reviews)

