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ChatGPT Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

ChatGPT News

AI-aggregated articles based on product relevance

Time
Chatbots Can Trigger a Mental Health Crisis. What to Know About "AI Psychosis"
Aug 05
Axios
OpenAI releases powerful new open models
Aug 04
AP News
ChatGPT helps prepare this mayor's talking points. Now he wants a thousand city workers using AI
Jul 16
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ChatGPT Reviews (2,148)

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Reviews

ChatGPT Reviews (2,148)

View 1 Video Reviews
4.6
2,148 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise ChatGPT for its versatility and ease of use, making it a valuable tool for tasks ranging from content creation to coding assistance. Many appreciate its ability to generate clear, actionable responses quickly, which enhances productivity and streamlines workflows. However, some users note that it can occasionally produce inaccurate information, particularly in complex scenarios.

Pros & Cons

Generated from real user reviews
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Manish S.
MS
Growth Marketer
Small-Business (50 or fewer emp.)
"Personalising my AI Assistant with ChatGPT"
What do you like best about ChatGPT?

I use ChatGPT for its hyper-personalisation abilities. Every time I suggest something and ask it to remember preferences, understanding, or personal choices, it does it very well. When I'm writing articles for my blog, my objective is to have articles written in simple English with some personal touch, not like a journalist, and ChatGPT does this very well during brainstorming. The initial setup was completely easy. I just signed up using my work email and started using it. It has introduced some good sorting features, allowing me to create projects that group my conversations by topic or project. I also appreciate the ability to train it for better article writing by retaining improvements and feedback for future reference. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I wish there was an incognito mode where I could discuss anything with ChatGPT, and it wouldn't create any memory about this. Privacy is something it could focus on. Review collected by and hosted on G2.com.

SUMIT S.
SS
Research Intern
Small-Business (50 or fewer emp.)
"A Versatile Productivity Powerhouse for Summaries, Creativity, and Coding"
What do you like best about ChatGPT?

the best aspects of ChatGPT are its versatility as a productivity powerhouse, including exceptional abilities to summarize long text, generate creative content, and code. Users frequently highlight its friendly, conversational nature, its utility in brainstorming, and its capacity to act as a personalized tutor for complex subjects like coding or language Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

its propensity to generate false information (hallucinations), lack of true understanding, and tendency to provide sycophantic, overly agreeable responses. Users also dislike its environmental impact, potential for fostering academic dishonesty, ethical concerns regarding data usage, and the tendency for it to become a "crutch" for human thinking.

Here are the key areas of dislike regarding ChatGPT:

Accuracy and Reliability (Hallucinations): ChatGPT can confidently present incorrect information as fact, known as "hallucinations," which can be misleading and dangerous in sensitive fields.

"Sycophancy" and Validation: The model is often geared toward engagement, leading it to agree with users or validate incorrect viewpoints rather than providing objective truths.

Lack of True Intelligence: It does not actually understand concepts, but rather predicts the next likely word, which can lead to superficial or irrational responses.

Ethical and Creative Concerns: Many dislike how it is used for plagiarism, cheating in school, and reducing the need for genuine critical thinking and writing skills.

Data Privacy and Training Sources: Concerns are frequently raised about the use of personal or copyrighted data to train the model without authorization.

Stylistic Grating and Repetition: Many users find the text output formulaic, overly verbose, and characterized by an overuse of specific punctuation like em-dashes.

Environmental and Financial Cost: Running the models is resource-intensive, consuming massive amounts of energy. Review collected by and hosted on G2.com.

MW
Sales Administration Support
Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy-to-Use Tool for Better Emails, Blogs, Images, and Marketing Plans"
What do you like best about ChatGPT?

I like that I can use it to help me write better emails to clients, generate images for our website and blogs, and write blog posts about specific topics. It also helps me create sales plans and offers suggestions for marketing communications. It’s fairly easy to use, as long as I know what I’m looking for. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes the information I’m looking for isn’t factual, so I have to double-check the answers it gives me. This also seems to happen only at certain times of day. At times it understands what I want and I get what I need right away, but other times it feels like it’s delaying me by offering more and more options for my request even when my request is already clear. Again, this seems to occur only at certain times of day. Review collected by and hosted on G2.com.

Yunesh K.
YK
Head of Client Support and Onboarding
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Huge Productivity Boost for Everyday Tasks with ChatGPT"
What do you like best about ChatGPT?

It boosts my productivity by removing the need to do repetitive tasks, cutting down the time I spend brainstorming, and improving my overall efficiency. There are a lot of things I use it for: generating HC articles and emails based on a set of instructions I’ve already defined, creating an HTML dashboard, creating images, and doing research. I also use ChatGPT to learn about the things I want to understand better. Overall, it has made my life easier. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

There’s nothing I dislike about it. Everything I need to do in my day-to-day life is helped perfectly by ChatGPT. Review collected by and hosted on G2.com.

Mohd A.
MA
Branch Credit Manager
Mid-Market (51-1000 emp.)
"Versatile, Intuitive AI Assistant That Boosts Productivity"
What do you like best about ChatGPT?

I use ChatGPT mainly to improve how I draft internal notes and customer communication in my daily work. In credit-related tasks, we often have to convert raw observations into proper structured notes, and this is where it helps the most.

Instead of spending time thinking about how to frame sentences, I focus on the data and input, and ChatGPT helps in organizing it into a clean and readable format. It is also useful when rewriting emails to make them more professional and clear.

One thing I noticed is that it works better when I give proper context. If input is vague, output is average, but with clear details, it becomes very helpful. I still review the content before finalizing, especially for important cases.

Overall, it has reduced my time on documentation and improved clarity in communication. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Needs proper input for best results

Requires final review before use Review collected by and hosted on G2.com.

Patrik .
P
Process associate
Information Technology and Services
Small-Business (50 or fewer emp.)
"Instant Communication Assistance with Room for Accuracy Improvements"
What do you like best about ChatGPT?

I like ChatGPT because it gives instant answers. It's super helpful for me since I use it to create emails and messages for clients. If I don't understand a client's email, I just paste the text into ChatGPT, and it helps me get what they are saying. I enjoy how easy it is to communicate with clients by providing a prompt and having ChatGPT create a response. Setting up ChatGPT is also straightforward, just install and log in, which is really convenient. I find ChatGPT to be a very impressive app. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

My work totally depends on ChatGPT and sometimes it gives the wrong answer, which needs to be improved. For example, when I prompt ChatGPT to remove color and size from the title, after some time, some of the products it gives me still contain color. Review collected by and hosted on G2.com.

DB
Junior Consultant
Mid-Market (51-1000 emp.)
"Lightning-Fast Boilerplate and a Senior-Dev-Level Helper for Tight Sprints"
What do you like best about ChatGPT?

Honestly, it’s the sheer speed of getting a boilerplate started. Whether I’m refactoring legacy Java or debugging a tricky SQL query, it saves me from endless Stack Overflow tabs. It’s like having a senior dev on call who actually enjoys explaining edge cases without the ego. Total lifesaver for tight sprints. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Honestly, it’s the over-confidence. It’ll confidently hallucinate a library or a syntax that doesn’t even exist, and I end up wasting twenty minutes debugging "ghost code." Also, if the prompt is complex, it gets lazy and skips the logic I actually need. It's frustrating when deadlines are tight. Review collected by and hosted on G2.com.

Mary Rose M.
MM
Recruitment Supervisor
Mid-Market (51-1000 emp.)
"Clear, Direct, and Easy to Use—My Go-To AI"
What do you like best about ChatGPT?

ChatGPT is my go-to AI. Its answers were clear and direct, and it's very easy to use. Could be paid or free. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

For my line of work, I tried using it to read an entire conversation transcript and asked it to summarize it for me. It did the task, but it included too much information, and the summary still came back very vague. Review collected by and hosted on G2.com.

Fabrizio M.
FM
OPERATORE ANTINCENDIO - OSPEDALE PEDIATRICO BAMBINO GESù
Hospital & Health Care
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
""
Sumit M.
SM
Junior Software Developer
Small-Business (50 or fewer emp.)
"Game-Changer for Summaries, Debugging, and File Analysis"
What do you like best about ChatGPT?

The best thing I like about ChatGPT is how well it understands complex requests and maintains context throughout long conversations. I use it daily to summarize documents, debug code, and brainstorm ideas, which saves me hours each week. The ability to upload files (photos, documents, or PDFs) and have it extract and analyze the information is a real game changer. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

The main thing I dislike is the hallucinations and how it can be too agreeable on some questions. Because of that, I often need to verify the answers with other sources to confirm whether they’re correct. The interface also looks quite basic and feels a bit like MS-Doc. I also have some privacy concerns, especially around whether information I consider private might be shared with others. The performace is also slow like when I ask questions at time it getting slow response which make frustrated. Review collected by and hosted on G2.com.

Questions about ChatGPT? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Ravinder S.
RS
Ravinder Singh
Last activity 6 days ago

🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.

Munavvar M.
MM
Munavvar Malik
Last activity 5 months ago

Does anyone of you have used API of Google Trends, if yes then how and what's special about it?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

9%

Perceived Cost

$$$$$

How much does ChatGPT cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 17 purchases.

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