--- title: Chatgen.ai Reviews meta\_title: 'Chatgen.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Chatgen.ai works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 5 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Chatgen.ai Reviews & Product Details Chatgen is a hybrid bot chat platform with custom bots. With Chatgen, you can automatically convert anonymous site visitors to qualifying leads and also book more meets 24/7" ChatGen has built a Machine Learning (ML)- backed engine that enables businesses to have chatbots that can converse with users. These chatbots aid businesses across functions: Marketing: From basic chatbots, conversational landing pages to generate leads and conversational Ads to optimize CTR to embedded bots that optimize Click to Action. Chatgen primarily is used to maximize your lead capture not only on the Website but also at places where your visitors visit your brand Support: Chatbots that use AI to build automated responses to common customer queries, freeing up the support staff to deal with more pressing customer support challenges. #customersupportautomation Product discovery: Chatbots that make product discovery easy for online shoppers — increasing sales and building loyalty for eCommerce companies. * * * Seller [Chatgen.ai](https://www.g2.com/sellers/chatgen-ai) Discussions [Chatgen.ai Community](https://www.g2.com/products/chatgen-ai/discuss) Languages Supported English Overview by Sai Prasanth D Show More ## Pricing Pricing provided by Chatgen.ai. ### Free Forever 0$ ### Starter 89$ [ View More Pricing Information ](https://www.g2.com/products/chatgen-ai/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/chatgen-ai/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) OJ olivia j. Site Supervisor Small-Business (50 or fewer emp.) 12/15/2025 "Quick and easy responses!" 4.5/5 What do you like best about Chatgen.ai? Helps me save time when replying to reviews, etc. Review collected by and hosted on G2.com. What do you dislike about Chatgen.ai? Sometimes will have to change pumctuation to show a little emotion in the response Review collected by and hosted on G2.com. What problems is Chatgen.ai solving and how is that benefiting you? How to efficiently and professionally respond to clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shashikant S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shashikant S.") SS Shashikant S. CRM Associate Mid-Market (51-1000 emp.) 5/3/2024 "Great Chats with CHatgen.ai" 4.5/5 What do you like best about Chatgen.ai? Chatgen has made a complex problem into a simple solution. Chatgen has saved numerous hours of complex chat flows etc bybmaking it simple Review collected by and hosted on G2.com. What do you dislike about Chatgen.ai? Nothing related to product but the floating icons on the side is something I dislike Review collected by and hosted on G2.com. What problems is Chatgen.ai solving and how is that benefiting you? Chatgen is helping us with retaining the users but not letting their interest die by letting us enable a complpete and complex chat which keeps our users engaged. Review collected by and hosted on G2.com. Show More 5/21/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sanjay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay K.") SK Sanjay K. Senior Software engineer Mid-Market (51-1000 emp.) 6/12/2024 "Great Experience with the Chatgen" 4.5/5 What do you like best about Chatgen.ai? provides a large set of tools for creating chatbots with user-friendly UI Review collected by and hosted on G2.com. What do you dislike about Chatgen.ai? Initial setup and customization are time-consuming and updating the chatbot is not as simple Review collected by and hosted on G2.com. What problems is Chatgen.ai solving and how is that benefiting you? Chatgen gives the ability to create a chatbot with a user-friendly UI. It enhances sales and marketing efforts through automated conversations Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sujit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sujit S.") SS Sujit S. Associate Vice President Sales Small-Business (50 or fewer emp.) 10/15/2020 "Exemplary platform to boost User experience online." 5/5 What do you like best about Chatgen.ai? Loaded with effective, trendy and multifarious features. Simple Bot building platform with ready to use templates. Easy integration with major platforms, channels and tools. Extremely cost effective. Flexible Subscription Plans. No hidden agendas. Eager to help - Support function. Review collected by and hosted on G2.com. What do you dislike about Chatgen.ai? Nothing specific. Best fit tool/platform to boost/scale digital business strategies. Review collected by and hosted on G2.com. Recommendations to others considering Chatgen.ai: Most recommended, easy to build and above all most cost-effective tool in the market. Review collected by and hosted on G2.com. What problems is Chatgen.ai solving and how is that benefiting you? Increase qualified leads from online traffic. Enhance online user's experience and engagement. Increase online sales conversions. Provide better customer support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/26/2020 "Best tool and team to get all your chatbot needs solved" 5/5 What do you like best about Chatgen.ai? - Easy to setup - Great support from the team - Best pricing plans for the features given - Calendar integration - Messenger integration Review collected by and hosted on G2.com. What do you dislike about Chatgen.ai? - Need more AI-based features like FAQ bot Review collected by and hosted on G2.com. What problems is Chatgen.ai solving and how is that benefiting you? Lead generation and Customer support automation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Chatgen.ai. ### Free Forever 0$ ### Starter 89$ ### Business 135$ [ View More Pricing Information ](https://www.g2.com/products/chatgen-ai/pricing) ##### Categories on G2 [Live Chat](https://www.g2.com/categories/live-chat) ##### Explore More [Which platform offers the fastest master data onboarding process?](https://www.g2.com/discussions/which-platform-offers-the-fastest-master-data-onboarding-process)[How do the top ecommerce platforms handle inventory syncing across your website, app and Amazon without things going out of stock mid-campaign?](https://www.g2.com/discussions/how-do-the-top-ecommerce-platforms-handle-inventory-syncing-across-your-website-app-and-amazon-without-things-going-out-of-stock-mid-campaign)[Best applicant tracking system for small businesses](https://www.g2.com/discussions/what-s-the-best-applicant-tracking-system-ats-for-small-businesses) [Top-rated operational risk software for corporate use](https://www.g2.com/discussions/what-s-the-top-rated-operational-risk-software-for-corporate-use)[What session stability do augmented reality collaboration tools provide when customers are in areas with spotty connectivity?](https://www.g2.com/discussions/what-session-stability-do-augmented-reality-collaboration-tools-provide-when-customers-are-in-areas-with-spotty-connectivity)[Pros and Cons Details](https://www.g2.com/products/chatgen-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)