# Best Food Delivery Software

## How Many Food Delivery Software Products Does G2 Track?

**Total Products under this Category:** 230

### Category Stats (Aug 2026)

- **Average Rating:** 4.3/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Deonde (+1.86%) - Among all products in this category, Deonde recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Food Delivery Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,000+ Authentic Reviews
- 230+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Food Delivery Software
 ![G2 Grid® for Food Delivery Software plotting products by satisfaction and market presence](https://www.g2.com/categories/food-delivery-software/grids.png?focus%5B%5D=1219583&focus%5B%5D=65290&focus%5B%5D=65310&focus%5B%5D=65297&focus%5B%5D=123805&focus%5B%5D=65291&focus%5B%5D=65302&focus%5B%5D=79656)

Highlighted products: Owner.com, DoorDash for Merchants, Uber Eats for Merchants, Olo, UpMenu, GrubHub for Restaurants, Sauce, and ChowNow for Restaurants.

Underlying data: [Grid® JSON](https://www.g2.com/categories/food-delivery-software/grids.json?focus%5B%5D=owner-com&focus%5B%5D=doordash-for-merchants&focus%5B%5D=uber-eats-for-merchants&focus%5B%5D=olo&focus%5B%5D=upmenu&focus%5B%5D=grubhub-for-restaurants&focus%5B%5D=sauce-2025-05-14&focus%5B%5D=chownow-for-restaurants)

**Sponsored**

### SevenRooms

SevenRooms is a type of hospitality management software solution designed to help operators enhance profitability by streamlining and controlling the guest experience. It provides tools for managing reservations, waitlists, and table assignments while maintaining a centralized record of guest interactions and preferences. As a category, hospitality management platforms combine front-of-house operations, guest relationship management, and marketing capabilities to support daily service and long-term revenue goals. SevenRooms targets restaurants, hotels, nightlife venues, and entertainment operators that require coordinated guest handling across multiple touchpoints. Typical use cases include handling peak dining periods with optimized seating plans, converting walk-ins with virtual waitlists, coordinating private events, and integrating online ordering and payments to reduce manual workflows. The platform’s guest-profile focus supports personalization and repeat business by capturing dining history, seating preferences, dietary notes, and communication consent. Operators can use those profiles to segment audiences for email campaigns, promote events or targeted offers, and tailor on-site interactions. SevenRooms also aggregates reviews and behavioral data to inform service adjustments and marketing strategies, enabling managers to make data-driven decisions about staffing, menu planning, and promotional timing. Key features include an intuitive reservation management system, virtual waitlist functionality, and detailed table-management tools that improve seating efficiency and reduce idle covers. Marketing automation and email capabilities enable scheduled communications and campaign segmentation based on guest attributes and visit behavior. Commission-free reservation handling is available to allow operators to retain booking revenue that might otherwise be paid to third parties. Integrations with point-of-sale and payment systems facilitate unified transaction records and streamline settlement and reporting. Collectively, these features provide operational visibility across service shifts, enhance the consistency of guest interactions, and support targeted outreach that aims to increase return visits and overall revenue without relying on intermediary booking commissions.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1345&secure%5Bchosen_at%5D=2026-08-11T08%3A39%3A09Z&secure%5Bdisplayable_resource_id%5D=438&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=438&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47833&secure%5Bresource_id%5D=1345&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffood-delivery-software%3Fopen_modal_url%3D%252Fproducts%252Fchatfood-for-restaurants%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Ffood-delivery-software%2526source%253Dcategory&secure%5Btoken%5D=cad563876efb2da3ae15c5a792529d44b40ee942481b95c522128e3deb4a979b&secure%5Burl%5D=https%3A%2F%2Fwww.doordash.com%2Fen-US&secure%5Burl_type%5D=company_website)

### [Owner.com](https://www.g2.com/pt/products/owner-com/reviews)

Owner é o sistema de crescimento de IA para restaurantes independentes. Nossa IA melhora continuamente o SEO, marketing e pedidos online para aumentar as vendas diretas. Ao contrário do software tradicional de restaurantes que exige que os proprietários gerenciem várias ferramentas, o Owner oferece um sistema comprovado gerido por especialistas. É como ter um exército de engenheiros e profissionais de marketing trabalhando para o seu restaurante, ajudando você a gerar pedidos diretos, aumentar clientes recorrentes e manter mais lucro.

**Average Rating:** 4.8/5.0

**Total Reviews:** 412

#### How Do G2 Users Rate Owner.com?

- **Facilidade de Uso:** 9.5/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 9.5/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 9.7/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Owner.com?

- **Vendedor:** [Owner.com](https://www.g2.com/pt/sellers/owner-com)
- **Website da Empresa:** Owner.com
- **Ano de Fundação:** 2018
- **Localização da Sede:** Palo Alto, CA
- **Twitter:** @owner  
4,283 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=725dcf8a78b967d01cfb788831cbf88222d675539e341a398f8a44bafad8c8fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fowner-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
354 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Proprietário, CEO
- **Top Industries:** Restaurantes, Alimentos e Bebidas
- **Company Size:** 92% Small, 3% Medium

#### What Do G2 Reviewers Say About Owner.com?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários destacam a **facilidade de uso** do Owner.com, elogiando sua interface intuitiva e o rápido processo de integração.
- Os usuários valorizam o **atendimento ao cliente excepcional** da Owner.com, melhorando sua experiência no restaurante e apoiando o sucesso do negócio.
- Os usuários elogiam o **excelente suporte ao cliente** da Owner.com, destacando suas respostas rápidas e dedicação ao sucesso dos negócios.
- Os usuários elogiam a **configuração fácil** do Owner.com, apreciando a implementação sem problemas e o suporte contínuo excepcional ao longo do tempo.
- Os usuários valorizam o **fácil sistema de pedidos online** da Owner.com, aumentando a receita e melhorando a gestão geral do site de forma contínua.

##### Cons

- Os usuários acham as **opções limitadas de personalização** restritivas, embora o suporte forneça soluções alternativas para edições no site.
- Os usuários acham que as **taxas mensais do Owner.com são altas** , especialmente sem resultados notáveis no início.
- Os usuários destacam **problemas de integração** com a Owner.com, limitando a conectividade e complicando a gestão do programa de fidelidade.
- Os usuários muitas vezes ficam frustrados com **longos atrasos na entrega** , impactando a satisfação do cliente e a experiência geral com a Owner.com.
- Os usuários enfrentam problemas significativos de **entrega** com atrasos e motoristas inconsistentes, impactando a experiência geral do cliente.

#### What Are Recent G2 Reviews of Owner.com?

**["Logística Eficiente e Suporte Estelar com Owner.com"](https://www.g2.com/pt/survey_responses/owner-com-review-13075874)**

**Rating:** 5.0/5.0 stars

_— Dion Y._

[Read full review](https://www.g2.com/pt/survey_responses/owner-com-review-13075874)

**["Onboarding rápido, IA inteligente e suporte responsivo—Owner.com oferece um forte ROI"](https://www.g2.com/pt/survey_responses/owner-com-review-13190080)**

**Rating:** 4.5/5.0 stars

_— Pavlo S._

[Read full review](https://www.g2.com/pt/survey_responses/owner-com-review-13190080)

#### What Are G2 Users Discussing About Owner.com?

- [Como a Owner.com apoiou a presença online do seu restaurante, e quais recursos você considera mais úteis?](https://www.g2.com/pt/discussions/how-has-owner-com-supported-your-restaurant-s-online-presence-and-what-features-do-you-find-most-useful)

### [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews)

DoorDash Marketplace is a third-party online ordering and delivery platform that helps restaurants and other retail businesses reach new customers, increase order volume, and streamline delivery operations. DoorDash Marketplace is designed for small to medium-sized business owners — including restaurants, grocers, liquor stores, flower shops, and other local retailers — who want to grow their customer base and improve fulfillment through on-demand delivery. Businesses can use Marketplace to list their store or restaurant on the DoorDash app and website, where customers browse and place orders for delivery or pickup. Key use cases include: • Attracting new customers through high-visibility placement on the DoorDash app • Handling delivery logistics without having to hire or manage in-house drivers • Managing orders, prep timing, and performance insights through the Merchant Portal • Adjusting availability and pricing to match business needs in real time • Offering pickup or delivery to local customers through a single platform Core features and benefits: • Customer reach: Get discovered by DoorDash’s large base of active customers, especially those near your location. • Logistics support: Orders are fulfilled by Dashers — independent contractors who handle delivery so you don’t have to. • Operational control: Merchants maintain control over their menu, inventory, pricing, and hours through the online Merchant Portal. • Flexible fulfillment: Offer both delivery and pickup depending on your capabilities. • Real-time insights: Access analytics to understand order trends, prep time, and sales performance. DoorDash Marketplace is often the first step in a merchant’s journey with DoorDash, providing a low-barrier entry point to grow online sales without needing to build out a delivery or online ordering infrastructure independently.

**Average Rating:** 4.3/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate DoorDash for Merchants?

- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DoorDash for Merchants?

- **Seller:** [DoorDash](https://www.g2.com/sellers/doordash)
- **Company Website:** www.doordash.com
- **Year Founded:** 2013
- **HQ Location:** San Francisco, California
- **Twitter:** @DoorDash  
256,865 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd6417c25059447c1a4f924ca3a497a5ceaf4c7a558c747184de72f6ad3e8dcd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3205573%2F&secure%5Burl_type%5D=linkedin_company_website)  
80,579 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Restaurants, Food & Beverages
- **Company Size:** 60% Small, 29% Medium

#### What Do G2 Reviewers Say About DoorDash for Merchants?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of DoorDash for Merchants, appreciating its straightforward setup and seamless navigation.
- Users appreciate the **excellent customer support** from DoorDash for Merchants, ensuring a smooth and efficient experience.
- Users commend the **easy onboarding process** of DoorDash for Merchants, highlighting its straightforward setup and excellent support.
- Users find the **setup process incredibly easy** , enabling quick onboarding without any hassle for their businesses.
- Users appreciate the **reasonable commission fees** with DoorDash, enhancing their overall profitability as merchants.

##### Cons

- Users experience **delivery delays** that negatively impact the customer experience and reflect poorly on the restaurant.
- Users report **delivery issues** with DoorDash that negatively impact customer experience and restaurant reputation.
- Users are frustrated by the **excessive fees** of DoorDash for Merchants, which significantly reduce their profit margins.
- Users note that **high fees** from DoorDash can significantly reduce profit margins for smaller restaurants, impacting overall income.
- Users find the **inaccurate tracking** of DoorDash for Merchants lacking compared to more advanced competitors.

#### What Are Recent G2 Reviews of DoorDash for Merchants?

**["Easy Peasy"](https://www.g2.com/survey_responses/doordash-for-merchants-review-11691400)**

**Rating:** 5.0/5.0 stars

_— Jeffrey G._

[Read full review](https://www.g2.com/survey_responses/doordash-for-merchants-review-11691400)

**["Strong Market Presence and Top-Notch Support"](https://www.g2.com/survey_responses/doordash-for-merchants-review-11843578)**

**Rating:** 4.5/5.0 stars

_— Neil J._

[Read full review](https://www.g2.com/survey_responses/doordash-for-merchants-review-11843578)

#### What Are G2 Users Discussing About DoorDash for Merchants?

- [What are the benefits and drawbacks of using DoorDash for Merchants, and what features do you find most useful?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-doordash-for-merchants-and-what-features-do-you-find-most-useful)
- [What is DoorDash used for?](https://www.g2.com/discussions/what-is-doordash-used-for)
- [Which XMPP server is best?](https://www.g2.com/discussions/which-xmpp-server-is-best)
- [How do I put food on DoorDash?](https://www.g2.com/discussions/how-do-i-put-food-on-doordash)
- [Does DoorDash give you bonuses?](https://www.g2.com/discussions/does-doordash-give-you-bonuses)

### [Uber Eats for Merchants](https://www.g2.com/pt/products/uber-eats-for-merchants/reviews)

Uber Eats é a maneira fácil de receber a comida que você ama.

**Average Rating:** 4.0/5.0

**Total Reviews:** 172

#### How Do G2 Users Rate Uber Eats for Merchants?

- **Facilidade de Uso:** 8.6/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 7.4/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 8.1/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 8.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Uber Eats for Merchants?

- **Vendedor:** [Uber](https://www.g2.com/pt/sellers/uber)
- **Ano de Fundação:** 2009
- **Localização da Sede:** San Francisco, CA
- **Twitter:** @Uber  
1,157,444 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f7530f23047080dbb2cf06b60c25b00a1baeae5f3e7054acf6739a0ab0b3d019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1815218%2F&secure%5Burl_type%5D=linkedin_company_website)  
152,642 funcionários no LinkedIn®
- **Propriedade:** NYSE: UBER

#### Who Uses This Product?

- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 52% Small, 29% Medium

#### What Do G2 Reviewers Say About Uber Eats for Merchants?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **eficiência do pedido online** através do Uber Eats, rastreando facilmente pedidos, problemas e promoções.

#### What Are Recent G2 Reviews of Uber Eats for Merchants?

**["Gestão de Pedidos Sem Esforço e Alcance Expandido para Comerciantes"](https://www.g2.com/pt/survey_responses/uber-eats-for-merchants-review-11909258)**

**Rating:** 4.0/5.0 stars

_— Wil T._

[Read full review](https://www.g2.com/pt/survey_responses/uber-eats-for-merchants-review-11909258)

**["Excelente Comunicação com o Cliente e Ofertas Econômicas"](https://www.g2.com/pt/survey_responses/uber-eats-for-merchants-review-12050429)**

**Rating:** 5.0/5.0 stars

_— Syed M._

[Read full review](https://www.g2.com/pt/survey_responses/uber-eats-for-merchants-review-12050429)

#### What Are G2 Users Discussing About Uber Eats for Merchants?

- [Para que serve o Uber Eats?](https://www.g2.com/pt/discussions/what-is-uber-eats-used-for)
- [How much does it cost to create an app like UberEats?](https://www.g2.com/pt/discussions/how-much-does-it-cost-to-create-an-app-like-ubereats)
- [How do I get 20% off uber eats?](https://www.g2.com/pt/discussions/how-do-i-get-20-off-uber-eats)
- [How does UberEats function?](https://www.g2.com/pt/discussions/how-does-ubereats-function)
- [What software does UberEats?](https://www.g2.com/pt/discussions/what-software-does-ubereats)

### [Olo](https://www.g2.com/pt/products/olo/reviews)

Olo é uma plataforma líder de comércio sob demanda que impulsiona a transformação digital da indústria de restaurantes. Milhões de pedidos por dia são processados no motor SaaS empresarial da Olo, permitindo que as marcas maximizem a convergência das operações digitais e físicas. A plataforma Olo fornece a infraestrutura para capturar a demanda e gerenciar pedidos de consumidores de todos os canais. Com integrações a mais de 100 parceiros de tecnologia, os clientes da Olo podem construir experiências digitais com o maior e mais flexível ecossistema de comércio de restaurantes do mercado. Mais de 500 marcas de restaurantes usam Olo para aumentar as vendas digitais, maximizar a lucratividade e preservar os relacionamentos diretos com os consumidores.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Olo?

- **Facilidade de Uso:** 9.0/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 8.8/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Olo?

- **Vendedor:** [Olo](https://www.g2.com/pt/sellers/olo)
- **Ano de Fundação:** 2005
- **Localização da Sede:** New York, NY
- **Twitter:** @Olo  
6,921 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c7b09e6b403d87d0a9124e2df1744fce5846458e5e748c30ba68fb88acb0ccd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1574684%2F&secure%5Burl_type%5D=linkedin_company_website)  
861 funcionários no LinkedIn®
- **Propriedade:** NYSE: OLO

#### Who Uses This Product?

- **Top Industries:** Alimentos e Bebidas
- **Company Size:** 50% Small, 39% Medium

#### What Do G2 Reviewers Say About Olo?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham o Olo **extremamente fácil de usar** , destacando sua facilidade de uso em suas experiências.
- Os usuários acham a interface do Olo **muito fácil de usar** e apreciam seu design amigável.

##### Cons

- Os usuários enfrentam dificuldades com o **painel não atualizando corretamente** , impactando a gestão eficaz da plataforma.

#### What Are Recent G2 Reviews of Olo?

**["OLO é ótimo!"](https://www.g2.com/pt/survey_responses/olo-review-10488176)**

**Rating:** 5.0/5.0 stars

_— Tom S._

[Read full review](https://www.g2.com/pt/survey_responses/olo-review-10488176)

**["Melhor plataforma digital para a indústria alimentícia"](https://www.g2.com/pt/survey_responses/olo-review-10063034)**

**Rating:** 5.0/5.0 stars

_— Prakhar S._

[Read full review](https://www.g2.com/pt/survey_responses/olo-review-10063034)

### [UpMenu](https://www.g2.com/products/upmenu/reviews)

UpMenu is a restaurant-first, all-in-one platform that helps restaurants sell, manage, and grow from one place. UpMenu gives restaurants everything they need to work efficiently, boost sales, manage teams, and create a better guest experience — without commissions and with a simple setup. Designed specifically for restaurants and restaurant chains, UpMenu gives you full control over operations, online sales, and customer relationships. UpMenu replaces multiple software tools with one simple system to run your entire restaurant — from orders and payments to delivery, marketing, and loyalty. - What makes UpMenu different - No commission fees – simple, transparent flat-fee pricing Free trial – test the product before committing Quick and easy setup – set it up yourself or use our free setup service Easy to use – beautiful, modern UX designed for restaurants Cloud-based – always up to date, continuously developed Trusted by restaurants – developed together with restaurateurs since 2012 Built for single restaurants and restaurant chains. - Key Features - POS - A cloud-based restaurant POS built specifically for restaurants to manage orders, payments, staff, and reports — across single locations or restaurant chains. ONLINE ORDERING - Your own digital storefront to sell directly from your website, reduce marketplace dependence, and avoid commission fees. BRANDED MOBILE APP - We build an Android and iOS mobile app specifically for your restaurant — fully customized to your brand and designed to increase guest loyalty. WEBSITE - Launch a restaurant website in minutes using ready-made templates optimized for mobile, SEO, and online ordering, with an easy drag-and-drop editor. DELIVERY MANAGEMENT - Manage your own drivers with a Driver App, live delivery tracking, and real-time order management from one dashboard. ON-DEMAND DELIVERY DISPATCH - Dispatch deliveries to external delivery partners — without hiring additional drivers — directly from UpMenu. KDS (KITCHEN DISPLAY SYSTEM) - Streamline communication between front of house and the kitchen, speed up service, and reduce errors with paperless order management. CALLER ID - Instantly identify calling customers and see their order history and address before answering the phone. QR CODE MENU - Let guests scan, browse, order, and pay from their smartphones — no app download required, reducing wait times and staff workload. TABLE RESERVATIONS & FLOOR PLAN - Accept and manage table reservations online or by phone, with full control over tables and floor layout. CRM (CUSTOMER RELATIONSHIP MANAGEMENT) - An automatic customer database built from every online order, phone order, and reservation, with detailed guest profiles and insights. MARKETING TOOLS - Built-in tools to attract new guests and increase repeat orders — no external tools required. Includes promotions and coupon discounts, campaigns (email, SMS, push), marketing automation, loyalty program (points-based and stamp cards).

**Average Rating:** 4.8/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate UpMenu?

- **Ease of Use:** 9.9/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind UpMenu?

- **Seller:** [Tastysoft](https://www.g2.com/sellers/tastysoft)
- **Year Founded:** 2012
- **HQ Location:** Łódź, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c893443dca0e74eb88f5d3ad9796d87bea8057ab991846e297cf50d528ac802&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fupmenu&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Restaurant Owner
- **Top Industries:** Restaurants
- **Company Size:** 96% Small, 7% Medium

#### What Do G2 Reviewers Say About UpMenu?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise UpMenu for its **intuitive online ordering system** , enhancing efficiency and customer experience in restaurants.
- Users find UpMenu's interface **intuitive and easy to use** , streamlining operations and enhancing the customer experience.
- Users love the **intuitive mobile app** of UpMenu, enhancing online ordering and streamlining restaurant management effectively.
- Users love the **synchronization with POS systems** , simplifying order management and enhancing the overall operational efficiency.
- Users praise UpMenu for its **time-saving features** , enhancing efficiency and enabling focus on food and service.

##### Cons

- Users note a minor **complexity in navigating features** at first, but find the platform reliable overall.
- Users experience **poor navigation** in UpMenu, making it difficult to locate specific settings initially.
- Users desire **improved promotion features** like deeper results and more ready templates for better effectiveness.

#### What Are Recent G2 Reviews of UpMenu?

**["UpMenu Boosted Direct Orders, Loyalty, and Delivery Control Across Locations"](https://www.g2.com/survey_responses/upmenu-review-12370114)**

**Rating:** 4.5/5.0 stars

_— Julita S._

[Read full review](https://www.g2.com/survey_responses/upmenu-review-12370114)

**["Great all-in-one solution for managing online orders across multiple restaurants"](https://www.g2.com/survey_responses/upmenu-review-12331535)**

**Rating:** 4.5/5.0 stars

_— Mariusz R._

[Read full review](https://www.g2.com/survey_responses/upmenu-review-12331535)

### [GrubHub for Restaurants](https://www.g2.com/pt/products/grubhub-for-restaurants/reviews)

Grubhub ajuda você a encontrar e pedir comida de onde quer que esteja. Como funciona: você digita um endereço, nós informamos os restaurantes que entregam nesse local, além de mostrar uma grande quantidade de restaurantes para retirada perto de você.

**Average Rating:** 4.1/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate GrubHub for Restaurants?

- **Facilidade de Uso:** 9.1/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 8.3/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 9.4/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind GrubHub for Restaurants?

- **Vendedor:** [GrubHub](https://www.g2.com/pt/sellers/grubhub)
- **Ano de Fundação:** 2004
- **Localização da Sede:** Chicago, US
- **Twitter:** @Grubhub  
221,138 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49b43d6751caf4d35e7f9eae85ec83a11e537c1ec188b1cf3c55996f82a5ca4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3283052%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,696 funcionários no LinkedIn®
- **Propriedade:** NYSE:GRUB

#### Who Uses This Product?

- **Top Industries:** Alimentos e Bebidas, Marketing e Publicidade
- **Company Size:** 56% Small, 23% Medium

#### What Are Recent G2 Reviews of GrubHub for Restaurants?

**["Foi um serviço excelente e concluído prontamente."](https://www.g2.com/pt/survey_responses/grubhub-for-restaurants-review-8186032)**

**Rating:** 5.0/5.0 stars

_— Taylor Z._

[Read full review](https://www.g2.com/pt/survey_responses/grubhub-for-restaurants-review-8186032)

**["Melhor pedido de comida para a equipe"](https://www.g2.com/pt/survey_responses/grubhub-for-restaurants-review-8132978)**

**Rating:** 5.0/5.0 stars

_— Casey R._

[Read full review](https://www.g2.com/pt/survey_responses/grubhub-for-restaurants-review-8132978)

#### What Are G2 Users Discussing About GrubHub for Restaurants?

- [What is Grubhub business strategy?](https://www.g2.com/pt/discussions/what-is-grubhub-business-strategy)
- [Why is Grubhub unique?](https://www.g2.com/pt/discussions/why-is-grubhub-unique)
- [What software does Grubhub use?](https://www.g2.com/pt/discussions/what-software-does-grubhub-use)
- [What are Grubhub features?](https://www.g2.com/pt/discussions/what-are-grubhub-features)

### [Sauce](https://www.g2.com/pt/products/sauce-2025-05-14/reviews)

Sauce é uma plataforma de operações de comércio e entrega para restaurantes que ajuda restaurantes bem-sucedidos a crescerem pedidos diretos lucrativos enquanto gerenciam o cumprimento de entregas, o engajamento e a retenção de clientes através de um único sistema. Projetado para restaurantes independentes e marcas com várias localizações, o Sauce combina pedidos online com marca própria, orquestração de entregas, marketing para clientes e suporte operacional em uma única plataforma. Em vez de exigir que os restaurantes gerenciem múltiplos provedores de entrega, ferramentas de marketing e sistemas de comunicação com clientes separadamente, o Sauce centraliza essas funções para que os operadores possam aumentar a receita direta, melhorar a lucratividade das entregas e manter a propriedade de seus relacionamentos com os clientes. O Sauce é projetado para restaurantes que desejam reduzir a dependência de marketplaces de terceiros enquanto continuam a usá-los estrategicamente. A plataforma conecta restaurantes com principais sistemas de ponto de venda (POS), redes de entrega e canais de pedidos digitais, permitindo que os operadores gerenciem tanto pedidos de primeira parte quanto de marketplaces sem alterar seus fluxos de trabalho existentes. As principais capacidades do Sauce incluem: Pedidos Online com Marca Própria: Crie uma experiência de pedido de propriedade do restaurante no site ou aplicativo móvel do restaurante, permitindo que os clientes façam pedidos diretamente enquanto preservam a propriedade dos dados dos clientes. Operações de Entrega: Coordene entregas através de redes de entrega integradas ou motoristas empregados pelo restaurante com visibilidade de pedidos ao vivo, ferramentas de despacho e suporte operacional. Crescimento e Retenção de Clientes: Automatize o marketing para clientes com programas de fidelidade, campanhas de indicação, marketing por e-mail e ferramentas de engajamento com IA projetadas para incentivar compras repetidas. Gestão de Presença Local: Gerencie informações comerciais em plataformas como Google Business Profile e Apple Business Connect para melhorar a descobribilidade local. Gestão Unificada de Pedidos: Consolide pedidos de múltiplos canais de pedidos em um único fluxo de trabalho operacional integrado com sistemas POS suportados. Além do software, o Sauce fornece serviços operacionais que ajudam os restaurantes a gerenciar a execução de entregas, a comunicação com clientes e a resolução de problemas de pedidos ao longo da jornada do cliente. Essa combinação de tecnologia e operações gerenciadas permite que os restaurantes se concentrem na preparação de alimentos enquanto a entrega, o suporte ao cliente e o engajamento dos convidados são coordenados através da plataforma. O Sauce é comumente usado por restaurantes de serviço rápido, marcas fast-casual, pizzarias e grupos de restaurantes com várias localizações que buscam aumentar as vendas digitais diretas, melhorar a economia das entregas e criar relacionamentos mais fortes e duradouros com seus clientes. Ao reunir pedidos, cumprimento, marketing e operações de clientes, o Sauce fornece aos restaurantes uma plataforma centralizada para gerenciar e escalar seus negócios fora do local.

**Average Rating:** 4.7/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Sauce?

- **Facilidade de Uso:** 9.2/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 9.5/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 9.5/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Sauce?

- **Vendedor:** [Sauce](https://www.g2.com/pt/sellers/sauce-ad3bea74-1646-4ac1-8f06-827d6ed08d15)
- **Website da Empresa:** www.getsauce.com
- **Localização da Sede:** Miami, US
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=74c073ff7d785aa1bceb19280a3a5433ace7323f3aa3681ae75f40380f3ca3b5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetsaucedelivery&secure%5Burl_type%5D=linkedin_company_website)  
152 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Proprietário
- **Top Industries:** Restaurantes, Alimentos e Bebidas
- **Company Size:** 77% Small, 15% Medium

#### What Do G2 Reviewers Say About Sauce?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham o Sauce **incrivelmente fácil de usar** , simplificando a configuração e agilizando as operações para uma experiência perfeita.
- Os usuários valorizam o **excelente suporte ao cliente** da Sauce, apreciando assistência rápida e pessoal quando necessário.
- Os usuários valorizam as **integrações perfeitas** do Sauce, melhorando sua experiência com outras plataformas como Toast e Otter.
- Os usuários valorizam o Sauce por seu **suporte de marketing amigável** , aumentando a visibilidade e simplificando efetivamente o processo de pedidos.
- Os usuários valorizam o **atendimento ao cliente excepcional** da Sauce, que facilita significativamente seus desafios de gerenciamento de entregas.

##### Cons

- Os usuários enfrentam **problemas de entrega** , como motoristas rudes, confusão ao alternar entre opções de motoristas e problemas de aceitação automática de pedidos.
- Os usuários desejam mais **opções de personalização** no Sauce, pois as limitações atuais afetam a usabilidade e a interação com o cliente.
- Os usuários acham que o **painel de análise é insuficiente** e sentem que a integração não aborda questões iniciais essenciais.
- Os usuários sentem que os **preços de entrega são muito altos** , tornando o custo total do produto Sauce menos atraente.
- Os usuários estão frustrados com as **altas taxas de entrega** que tornam o custo total do Sauce mais caro.

#### What Are Recent G2 Reviews of Sauce?

**["Parceiro de Marketing e Pedidos Sem Complicações"](https://www.g2.com/pt/survey_responses/sauce-review-11861272)**

**Rating:** 5.0/5.0 stars

_— Adil R._

[Read full review](https://www.g2.com/pt/survey_responses/sauce-review-11861272)

**["Revolucionou o nosso processo de entrega de restaurante"](https://www.g2.com/pt/survey_responses/sauce-review-12117581)**

**Rating:** 5.0/5.0 stars

_— Yitzhak Y._

[Read full review](https://www.g2.com/pt/survey_responses/sauce-review-12117581)

### [ChowNow for Restaurants](https://www.g2.com/pt/products/chownow-for-restaurants/reviews)

ChowNow é um sistema de pedidos online para restaurantes que oferece aos proprietários de restaurantes ocupados tudo o que precisam para crescer seus negócios e seus lucros. Desde 2011, os especialistas em restaurantes da ChowNow fizeram parceria com mais de 22.000 restaurantes independentes. ChowNow luta pelo sucesso dos restaurantes independentes, para que o valor que você cria permaneça onde pertence: com você. Cada cliente que você atende, cada pedido que você realiza, cada experiência que você entrega — esse é o valor que você criou. Mas muitas vezes, plataformas de terceiros ficam com uma parte disso, possuem o relacionamento com o cliente e deixam você começando do zero a cada vez. Desde pedidos online e catering até refeições no local e marketing automatizado, a ChowNow conecta tudo em uma plataforma unificada para que você possa crescer seu negócio e seus lucros. Suíte de Pedidos: Possua cada pedido. Mantenha mais do que você ganha. Pedidos diretos online, catering, pedidos por código QR e canais de descoberta trabalhando juntos para capturar a demanda e transformá-la em receita de alta margem que você controla. Suíte de Marketing: Transforme Cada Pedido e Interação com o Cliente em Receita Repetida. Marketing automatizado por e-mail e SMS, programa de fidelidade e dados de clientes unificados trabalhando juntos para transformar cada cliente, online e na loja, em receita repetida. Suíte de Operações: Potencialize Seu Restaurante de Um Só Lugar. Agregação de pedidos, gerenciamento centralizado de menus, integrações com POS, entrega e relatórios avançados trabalhando juntos para gerenciar todos os seus canais fora do local de um só lugar. Você tem grandes planos para o seu restaurante. ChowNow é o parceiro para levá-lo até lá.

**Average Rating:** 4.6/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate ChowNow for Restaurants?

- **Facilidade de Uso:** 9.2/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 9.1/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 9.6/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ChowNow for Restaurants?

- **Vendedor:** [ChowNow](https://www.g2.com/pt/sellers/chownow)
- **Ano de Fundação:** 2011
- **Localização da Sede:** Culver City, California
- **Twitter:** @ChowNow  
3,089 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=95eb9987e631d81d7cd8ab39d3b1c7baca6157b4d20ad3c2964e9c72d590e945&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchownow%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
249 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Proprietário
- **Top Industries:** Restaurantes, Alimentos e Bebidas
- **Company Size:** 84% Small, 15% Medium

#### What Do G2 Reviewers Say About ChowNow for Restaurants?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham o sistema do ChowNow **fácil de usar** , apreciando sua navegação simples e integração perfeita com sistemas POS.
- Os usuários elogiam as **integrações perfeitas** do ChowNow com sistemas POS, aumentando a geração de receita sem esforço.
- Os usuários apreciam a **navegação fácil** da interface do ChowNow, tornando-a simples de usar e configurar.
- Os usuários acham a **configuração fácil** com o ChowNow, apreciando o sistema confiável e a interface intuitiva do tablet.
- Os usuários valorizam a **velocidade de integração** com sistemas POS, aumentando o crescimento da receita sem esforço.

##### Cons

- Os usuários acham a **personalização limitada** frustrante, especialmente quando recursos essenciais e relatórios ainda estão faltando após anos.
- Os usuários encontram **recursos limitados** no ChowNow, particularmente faltando em relatórios avançados e inovação em comparação com os concorrentes.
- Os usuários acham a **interface do usuário confusa** , levando a desafios na navegação eficaz pelo sistema ChowNow.

#### What Are Recent G2 Reviews of ChowNow for Restaurants?

**["Nós AMAMOS o ChowNow!"](https://www.g2.com/pt/survey_responses/chownow-for-restaurants-review-11150731)**

**Rating:** 4.5/5.0 stars

_— Scotty M._

[Read full review](https://www.g2.com/pt/survey_responses/chownow-for-restaurants-review-11150731)

**["Excelente serviço e integração"](https://www.g2.com/pt/survey_responses/chownow-for-restaurants-review-4443288)**

**Rating:** 5.0/5.0 stars

_— Pavkata S._

[Read full review](https://www.g2.com/pt/survey_responses/chownow-for-restaurants-review-4443288)

#### What Are G2 Users Discussing About ChowNow for Restaurants?

- [Para que serve o ChowNow?](https://www.g2.com/pt/discussions/what-is-chownow-used-for)
- [Is ChowNow legit?](https://www.g2.com/pt/discussions/is-chownow-legit)
- [How does ChowNow get paid?](https://www.g2.com/pt/discussions/how-does-chownow-get-paid)
- [O ChowNow é melhor para restaurantes?](https://www.g2.com/pt/discussions/is-chownow-better-for-restaurants) - 1 comment
- [O que é o aplicativo ChowNow?](https://www.g2.com/pt/discussions/what-is-chownow-app) - 1 comment

### [Onfleet](https://www.g2.com/products/onfleet/reviews)

Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients. Onfleet powers millions of deliveries every week for thousands of businesses ranging from grocery, restaurant, and flower delivery to pharmacy and e-commerce companies. Onfleet is based in San Francisco, California.

**Average Rating:** 4.6/5.0

**Total Reviews:** 137

#### How Do G2 Users Rate Onfleet?

- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Onfleet?

- **Seller:** [Onfleet](https://www.g2.com/sellers/onfleet)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @onfleet  
2,114 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6769f9188620ad1c4d7f5d95e3ebc4b83dee26e8fcba9f8545bb291ece1a1a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2639808%2F&secure%5Burl_type%5D=linkedin_company_website)  
87 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Operations Manager, CEO
- **Top Industries:** Food & Beverages, Logistics and Supply Chain
- **Company Size:** 68% Small, 27% Medium

#### What Do G2 Reviewers Say About Onfleet?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from **improved delivery efficiency** with Onfleet, enhancing punctuality and customer satisfaction through precise mapping.
- Users appreciate the **efficient route management** of Onfleet, enhancing delivery speed and customer satisfaction significantly.
- Users value the **ease of use** of Onfleet, allowing for quick adaptation and enhanced productivity from the start.
- Users praise Onfleet for its **efficiency improvement** , enhancing delivery times and productivity while boosting customer satisfaction.
- Users value the **ease of use and data management** in Onfleet, allowing for improved productivity and customer satisfaction.

##### Cons

- Users find Onfleet's **limited features** concerning, wishing for enhanced analytics and faster updates for improved efficiency.
- Users express a need for improved **missing features** , such as "read" receipts and better integration options.
- Users experience **routing issues** with Onfleet, including delays in feature launches and insufficient route insights.
- Users experience **inefficient routing** due to limited analytics and suboptimal optimization features in Onfleet.
- Users find the **insufficient information** on driver communications delays their ability to address customer concerns effectively.

#### What Are Recent G2 Reviews of Onfleet?

**["Amazing, Easy-to-Use Software with Flexible Pay-Per-Use Pricing"](https://www.g2.com/survey_responses/onfleet-review-13060021)**

**Rating:** 5.0/5.0 stars

_— Jonathan V._

[Read full review](https://www.g2.com/survey_responses/onfleet-review-13060021)

**["Simple Interface"](https://www.g2.com/survey_responses/onfleet-review-9880166)**

**Rating:** 4.0/5.0 stars

_— Isa C._

[Read full review](https://www.g2.com/survey_responses/onfleet-review-9880166)

#### What Are G2 Users Discussing About Onfleet?

- [How do I track my Onfleet delivery?](https://www.g2.com/discussions/how-do-i-track-my-onfleet-delivery) - 1 comment
- [Who owns Onfleet?](https://www.g2.com/discussions/who-owns-onfleet) - 1 comment
- [How do I use Onfleet?](https://www.g2.com/discussions/how-do-i-use-onfleet) - 2 comments
- [What is the Onfleet app?](https://www.g2.com/discussions/what-is-the-onfleet-app)

### [Delivery Hero for Restaurants](https://www.g2.com/pt/products/delivery-hero-for-restaurants/reviews)

Modelando o futuro do pedido de comida e entrega sob demanda.

**Average Rating:** 4.1/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Delivery Hero for Restaurants?

- **Facilidade de Uso:** 8.9/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 8.3/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 10.0/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Delivery Hero for Restaurants?

- **Vendedor:** [Delivery Hero SE](https://www.g2.com/pt/sellers/delivery-hero-se)
- **Localização da Sede:** Berlin, Berlin
- **Twitter:** @deliveryherocom  
7,720 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1d3db62b7289d18f27650fd49b60113700e9075bc019679db0e438a5d0d1d78&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdelivery-hero-se&secure%5Burl_type%5D=linkedin_company_website)  
41,634 funcionários no LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 25% Medium

#### What Are Recent G2 Reviews of Delivery Hero for Restaurants?

**["Melhor aplicativo de entrega de comida em todo o mundo."](https://www.g2.com/pt/survey_responses/delivery-hero-for-restaurants-review-7906110)**

**Rating:** 5.0/5.0 stars

_— Samet D._

[Read full review](https://www.g2.com/pt/survey_responses/delivery-hero-for-restaurants-review-7906110)

**["Um ótimo lugar para trabalhar em"](https://www.g2.com/pt/survey_responses/delivery-hero-for-restaurants-review-8084984)**

**Rating:** 5.0/5.0 stars

_— Mohamed E._

[Read full review](https://www.g2.com/pt/survey_responses/delivery-hero-for-restaurants-review-8084984)

#### What Are G2 Users Discussing About Delivery Hero for Restaurants?

- [A Delivery Hero é uma boa empresa?](https://www.g2.com/pt/discussions/is-delivery-hero-a-good-company) - 1 comment
- [Is Delivery Hero a marketplace?](https://www.g2.com/pt/discussions/is-delivery-hero-a-marketplace)
- [What is special about Delivery Hero?](https://www.g2.com/pt/discussions/what-is-special-about-delivery-hero) - 1 comment

### [Deliveroo for Partners](https://www.g2.com/pt/products/deliveroo-for-partners/reviews)

Seus restaurantes favoritos, entregues rapidamente à sua porta.

**Average Rating:** 3.7/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Deliveroo for Partners?

- **Facilidade de Uso:** 8.9/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 8.3/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 7.2/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Deliveroo for Partners?

- **Vendedor:** [Deliveroo](https://www.g2.com/pt/sellers/deliveroo)
- **Ano de Fundação:** 2013
- **Localização da Sede:** Blackfriars, England
- **Twitter:** @Deliveroo  
73,759 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56bcc7387795f103656a61e4dfca2003aa2442c468f91020619cc5ddf1588dc4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837535%2F&secure%5Burl_type%5D=linkedin_company_website)  
10,776 funcionários no LinkedIn®

#### Who Uses This Product?

- **Company Size:** 65% Small, 31% Medium

#### What Are Recent G2 Reviews of Deliveroo for Partners?

**["Minha vida de entrega para takeaways fácil"](https://www.g2.com/pt/survey_responses/deliveroo-for-partners-review-8490217)**

**Rating:** 5.0/5.0 stars

_— Pietro S._

[Read full review](https://www.g2.com/pt/survey_responses/deliveroo-for-partners-review-8490217)

**["Excelente aplicativo de entrega de comida"](https://www.g2.com/pt/survey_responses/deliveroo-for-partners-review-8398116)**

**Rating:** 4.0/5.0 stars

_— Usuário Verificado em Serviços Financeiros_

[Read full review](https://www.g2.com/pt/survey_responses/deliveroo-for-partners-review-8398116)

#### What Are G2 Users Discussing About Deliveroo for Partners?

- [What services do Deliveroo provide?](https://www.g2.com/pt/discussions/what-services-do-deliveroo-provide)
- [What database does Deliveroo use?](https://www.g2.com/pt/discussions/what-database-does-deliveroo-use)
- [What is Deliveroo programmed in?](https://www.g2.com/pt/discussions/what-is-deliveroo-programmed-in)
- [What technology does Deliveroo use?](https://www.g2.com/pt/discussions/what-technology-does-deliveroo-use)

### [Just Eat Take​away​.com for Business](https://www.g2.com/pt/products/just-eat-take-away-com-for-business/reviews)

Um mercado híbrido global líder para entrega de comida online, proporcionando aos clientes uma maneira fácil e segura de pedir e pagar por comida dos nossos Parceiros de Restaurantes.

**Average Rating:** 4.3/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Just Eat Take​away​.com for Business?

- **Facilidade de Uso:** 9.2/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 8.0/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 6.7/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 6.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Just Eat Take​away​.com for Business?

- **Vendedor:** [Just Eat Holding Ltd.](https://www.g2.com/pt/sellers/just-eat-holding-ltd)
- **Localização da Sede:** Amsterdam, North Holland
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1387f4bd1470475fa343b663d236b05f939906b884cc2451ac07c71d5917a68d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F103531&secure%5Burl_type%5D=linkedin_company_website)  
12,420 funcionários no LinkedIn®

#### Who Uses This Product?

- **Company Size:** 73% Small, 27% Medium

#### What Are Recent G2 Reviews of Just Eat Take​away​.com for Business?

**["Experiência usando justeat"](https://www.g2.com/pt/survey_responses/just-eat-take-away-com-for-business-review-8548011)**

**Rating:** 4.5/5.0 stars

_— Sindhu Prasanthi D._

[Read full review](https://www.g2.com/pt/survey_responses/just-eat-take-away-com-for-business-review-8548011)

**["Um ótimo aplicativo para entrega de comida"](https://www.g2.com/pt/survey_responses/just-eat-take-away-com-for-business-review-7926829)**

**Rating:** 4.0/5.0 stars

_— Shanea S._

[Read full review](https://www.g2.com/pt/survey_responses/just-eat-take-away-com-for-business-review-7926829)

#### What Are G2 Users Discussing About Just Eat Take​away​.com for Business?

- [What is a good macro software?](https://www.g2.com/pt/discussions/just-eat-what-is-a-good-macro-software)
- [What is a good macro software?](https://www.g2.com/pt/discussions/what-is-a-good-macro-software)
- [How macro features is useful?](https://www.g2.com/pt/discussions/how-macro-features-is-useful)
- [What software does Just Eat use?](https://www.g2.com/pt/discussions/what-software-does-just-eat-use)
- [What are the features of Just Eat?](https://www.g2.com/pt/discussions/what-are-the-features-of-just-eat)

### [UrbanPiper](https://www.g2.com/pt/products/urbanpiper/reviews)

Acreditamos que vender online é imperativo para restaurantes e redes de alimentação no século XXI. No entanto, construir uma presença online eficaz desenvolvendo aplicativos e sites internamente pode ser um esforço caro e demorado. Na UrbanPiper, criamos um conjunto de produtos que torna toda a experiência de vender online rápida e simples. A UrbanPiper oferece um conjunto abrangente de produtos, que inclui sites e aplicativos personalizáveis e com marca própria, um painel CMS + CRM rico em recursos para gerenciar e analisar sua presença online, ferramenta de segmentação de clientes e campanhas para facilitar o engajamento dos seus clientes, e para completar - uma equipe de suporte dedicada para tornar sua experiência online tranquila. A plataforma oferece tudo o que você precisa para expandir seu negócio online de maneira eficiente. Como uma solução baseada em nuvem, nossos clientes não precisam pagar nada extra pelas atualizações mais recentes, recursos e correções de bugs. Por uma baixa taxa de assinatura mensal, garantimos que todas as suas preocupações tecnológicas sejam cuidadas – para que possam focar exclusivamente em seus negócios.

**Average Rating:** 4.6/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate UrbanPiper?

- **Facilidade de Uso:** 8.8/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 8.8/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 9.4/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 8.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind UrbanPiper?

- **Vendedor:** [UrbanPiper](https://www.g2.com/pt/sellers/urbanpiper)
- **Ano de Fundação:** 2016
- **Localização da Sede:** Bengaluru, Karnataka
- **Twitter:** @urbanpiper  
241 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a595cf4204b32543a0459f494d1ba48c8d1b4d424e73309f94646cccf68754d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Furbanpiper%2F&secure%5Burl_type%5D=linkedin_company_website)  
201 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Diretor
- **Top Industries:** Alimentos e Bebidas, Restaurantes
- **Company Size:** 51% Small, 39% Medium

#### What Are Recent G2 Reviews of UrbanPiper?

**["Bom"](https://www.g2.com/pt/survey_responses/urbanpiper-review-9782288)**

**Rating:** 4.0/5.0 stars

_— Gayana R._

[Read full review](https://www.g2.com/pt/survey_responses/urbanpiper-review-9782288)

**["UrbanPiper - Saga Evolutiva :)"](https://www.g2.com/pt/survey_responses/urbanpiper-review-9735133)**

**Rating:** 5.0/5.0 stars

_— Kranthi K._

[Read full review](https://www.g2.com/pt/survey_responses/urbanpiper-review-9735133)

#### What Are G2 Users Discussing About UrbanPiper?

- [Para que é usado o UrbanPiper?](https://www.g2.com/pt/discussions/what-is-urbanpiper-used-for)

### [Foodiv](https://www.g2.com/pt/products/foodiv/reviews)

Foodiv é um sistema de gestão de restaurantes e pedidos de comida online sem comissão que ajuda os restaurantes a estarem online em minutos. Oferece menus digitais baseados em QR, pedidos online, opções de jantar no local e para viagem, integração perfeita com gateways de pagamento, notificações push e gestão em tempo real de menus, impostos e taxas de entrega através de um modelo de assinatura com total personalização.

**Average Rating:** 4.7/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Foodiv?

- **Facilidade de Uso:** 9.4/10 (Category avg: 8.8/10)
- **Qualidade do Suporte:** 9.4/10 (Category avg: 8.4/10)
- **the product tem sido um bom parceiro comercial?:** 9.8/10 (Category avg: 8.5/10)
- **Facilidade de administração:** 9.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Foodiv?

- **Vendedor:** [Foodiv](https://www.g2.com/pt/sellers/foodiv)
- **Ano de Fundação:** 2021
- **Localização da Sede:** Gandhinagar, Gujarat
- **Twitter:** @FoodivOfficial  
8 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d037711b364756d22bf972d8a974bd8a2adbe4254a21b5f7a76b405724ab87d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffoodiv%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Alimentos e Bebidas
- **Company Size:** 92% Small, 8% Large

#### What Are Recent G2 Reviews of Foodiv?

**["Altamente recomendado para quem procura migrar do GloriaFood ou de outro sistema de pedidos online"](https://www.g2.com/pt/survey_responses/foodiv-review-13070737)**

**Rating:** 4.5/5.0 stars

_— Pallav M._

[Read full review](https://www.g2.com/pt/survey_responses/foodiv-review-13070737)

**["Configuração Fácil, Interface Limpa e Sistema Confiável de Pedidos de Comida Online"](https://www.g2.com/pt/survey_responses/foodiv-review-13129290)**

**Rating:** 5.0/5.0 stars

_— Irakli S._

[Read full review](https://www.g2.com/pt/survey_responses/foodiv-review-13129290)

### [GloriaFood](https://www.g2.com/products/gloriafood/reviews)

We provide free and premium solutions for increasing restaurant revenue via online branding, online ordering and online table reservation, since 2013. We're the first fully free online ordering system, with unlimited order processing for both the food ordering and the table reservation widgets. We're now helping over 20,000 restaurants in 100 countries each get hundreds of extra sales every week. We could also be helping you!

**Average Rating:** 4.7/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate GloriaFood?

- **Ease of Use:** 9.6/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10)
- **Ease of Admin:** 9.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind GloriaFood?

- **Seller:** [GloriaFood](https://www.g2.com/sellers/gloriafood)
- **Year Founded:** 2013
- **HQ Location:** Sector 2, Bucharest
- **Twitter:** @GloriaFood  
412 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5241a0c80e7d54319f1707b25ecc33afb590e2810d0058b72b863b293420109f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3330308%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages, Restaurants
- **Company Size:** 89% Small, 5% Medium

#### What Are Recent G2 Reviews of GloriaFood?

**["Super support"](https://www.g2.com/survey_responses/gloriafood-review-9099126)**

**Rating:** 5.0/5.0 stars

_— MURO M._

[Read full review](https://www.g2.com/survey_responses/gloriafood-review-9099126)

**["Best in the market"](https://www.g2.com/survey_responses/gloriafood-review-10237340)**

**Rating:** 5.0/5.0 stars

_— Ahmet Y._

[Read full review](https://www.g2.com/survey_responses/gloriafood-review-10237340)

#### What Are G2 Users Discussing About GloriaFood?

- [How do I set up Gloriafood?](https://www.g2.com/discussions/how-do-i-set-up-gloriafood)
- [How is Gloria food free?](https://www.g2.com/discussions/how-is-gloria-food-free)
- [What features should a restaurant website have?](https://www.g2.com/discussions/what-features-should-a-restaurant-website-have)
- [How GloriaFood works?](https://www.g2.com/discussions/how-gloriafood-works)

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 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated October 3, 2024

Food delivery software enables businesses such as restaurants and catering services to manage and streamline their food delivery and takeout operations, from ordering to fulfillment. This software provides businesses with tools to feature their menus on digital marketplaces, embed online ordering into their website, or create custom-branded food delivery apps.

Businesses can reach more customers, grow their online presence, and improve their operational efficiency by leveraging food delivery software. It also helps front-of-house and kitchen employees handle orders effectively while creating optimized routes for delivery drivers to fulfill takeout orders on time.

Food delivery software may integrate with [restaurant management software](https://www.g2.com/categories/restaurant-management) or [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) to facilitate the preparation process.

Online ordering platforms can additionally provide marketing tools to help create, promote, and display ad campaigns as well as provide [loyalty management software](https://www.g2.com/categories/loyalty-management) features to reward new and returning customers.

Some platforms may be similar to [website builder software](https://www.g2.com/categories/website-builder) in their ability to provide tools to create an ordering website. In addition, many solutions contain a [payment gateway](https://www.g2.com/categories/payment-gateway) to process credit card payments.

To qualify for inclusion in the Food Delivery category, a product must:

- Provide customers a means of ordering online by creating a page on a larger food marketplace, integrating with an individual website, or creating a branded food delivery app
- Provide tools to create an online menu and manage delivery food orders
- Provide contactless payment methods

Show More

### Food Delivery Topics

- [What is Restaurant Delivery/Takeout Software?](#what-is-restaurant-delivery-takeout-software)
- [What are the Common Features of Restaurant Delivery/Takeout Software?](#what-are-the-common-features-of-restaurant-delivery-takeout-software)
- [What are the Benefits of Restaurant Delivery/Takeout Software?](#what-are-the-benefits-of-restaurant-delivery-takeout-software)
- [Who Uses Restaurant Delivery/Takeout Software?](#who-uses-restaurant-delivery-takeout-software)
- [Challenges with Restaurant Delivery/Takeout Software](#challenges-with-restaurant-delivery-takeout-software)
- [How to Buy Restaurant Delivery/Takeout Software](#how-to-buy-restaurant-delivery-takeout-software)
- [Restaurant Delivery/Takeout Software Trends](#restaurant-delivery-takeout-software-trends)

[
### Food Delivery Topics
Expand/Collapse ](#)
- [What is Restaurant Delivery/Takeout Software?](#what-is-restaurant-delivery-takeout-software)
- [What are the Common Features of Restaurant Delivery/Takeout Software?](#what-are-the-common-features-of-restaurant-delivery-takeout-software)
- [What are the Benefits of Restaurant Delivery/Takeout Software?](#what-are-the-benefits-of-restaurant-delivery-takeout-software)
- [Who Uses Restaurant Delivery/Takeout Software?](#who-uses-restaurant-delivery-takeout-software)
- [Challenges with Restaurant Delivery/Takeout Software](#challenges-with-restaurant-delivery-takeout-software)
- [How to Buy Restaurant Delivery/Takeout Software](#how-to-buy-restaurant-delivery-takeout-software)
- [Restaurant Delivery/Takeout Software Trends](#restaurant-delivery-takeout-software-trends)

## Learn More About Food Delivery Software

### What is Restaurant Delivery/Takeout Software?

Restaurant delivery/takeout software provides restaurants with a marketplace to showcase their menu or a means to embed an online ordering feature in their website. This offers businesses an opportunity to reach a broader audience of customers. For restaurants aiming to increase their reach, this software can expand their visibility past their local network. This not only provides users with more opportunities to drive sales but also gives customers greater access to a variety of restaurants and more options to order from.

In addition to creating new business opportunities, restaurant delivery/takeout systems  provide key features at each stage of the ordering and delivery process. This software often provides marketing tools to help create menus, boost online presence, and stand out from competitors. Additionally, [restaurant point of sales (POS)](https://www.g2.com/categories/restaurant-pos)tools help manage online orders and payments from customers. From the moment a customer places an order, the front-of-house staff and kitchen employees are informed immediately, increasing the efficiency of receiving and preparing delivery and takeout orders, thus eliminating wasted time. The customer is also informed at each stage of the process for full transparency, helping businesses run smoothly and stay accountable with expected delivery times. 

### What are the Common Features of Restaurant Delivery/Takeout Software?

The following are some core features of restaurant delivery/takeout software:

**Order management:** Order management is key to keeping a restaurant running smoothly from preparation to delivery. Front-of-house staff and kitchen employees are able to see a queue of orders that have been placed and update order statuses accordingly. There are ordering features that also provide customers with real-time updates on canceled orders, orders out for delivery, and completed orders.

**GPS tracking and geofencing:** Restaurant delivery software have GPS tracking features and geofencing technology to help track orders at each stage of the delivery process as well as provide accurate delivery time estimates. This software uses driver-tracking features to give customers real-time updates on their delivery order. Additionally, the GPS software equips delivery drivers with route optimization tips providing them with the most efficient routes for faster deliveries.

**Marketing:** Marketing is an essential aspect of food delivery software as it offers restaurants additional ways to reach and connect with customers and sets them apart from competitors. Many restaurant delivery/takeout software has [email marketing](https://www.g2.com/categories/email-marketing) tools and marketing integrations to help businesses stay top of mind for new or returning customers. Additionally, food delivery software offer [push notification](https://www.g2.com/categories/push-notification) features notifying consumers of any discounts to drive more activity to the app.

**Point-of-sale (POS) integration****:** Online ordering software can often provide POS integrations allowing restaurants to streamline all of their customer ordering data and history in one place. Online ordering systems with restaurant POS systems help to manage online transactions while providing a seamless experience when integrating this software into their workflow. 

**Loyalty programs**** :** Loyalty and rewards programs are integral to maintaining and growing the customer database. This software can provide [loyalty management](https://www.g2.com/categories/loyalty-management) tools to create membership programs and monthly subscription plans where loyal customers get rewarded each time they order. Most restaurant delivery/takeout software offers promotions for first-time customers to incentivize and adopt new users. Businesses can also host their own promotional opportunities and rewards for their returning customers. 

**Reviews and ratings**** :** Reviews and ratings are an important feature of food delivery solutions, as it helps restaurant businesses rank in a competitive marketplace and gives customers a chance to leave honest reviews. This offers restaurants valuable insight into how their business compares to competitors, provides metrics to monitor their success, and elicits feedback directly from the consumer. 

**Online menu creation:** Restaurant delivery software can often provide menu creation features to help users customize their digital menus via banners, images, etc. This can help businesses become more discoverable by customers and differentiate from competitors.

### What are the Benefits of Restaurant Delivery/Takeout Software?

**Reach more customers:** An immediate benefit of using restaurant delivery/takeout software is the increased reach that comes with joining these online delivery platforms. Many customers join food delivery apps to access a greater variety of restaurants that cater to their changing needs and appetite from the comfort of their homes. 

**Broader delivery range:** Delivery/takeout software enables restaurants to partner with delivery drivers expanding the delivery zone and customers they can reach. This allows for businesses to fulfill a larger number of orders by outsourcing their delivery efforts, especially when partnering with multiple ordering takeout software.

**Faster deliveries:** With optimized delivery routes, GPS tracking, and geofencing predictive capabilities, this software provides businesses and customers with accurate and real-time delivery estimates to ensure that orders are fulfilled on time. Estimated time of arrival (ETA) accuracy is key when it comes to online delivery as it builds customer trust and loyalty. 

**Customized customer promotions:** A perk of working with food delivery software and apps is that it provides customized promotions for each customer. Customers gain access to different promotions that become available to them to increase their participation and drive revenue. 

**Customer data and insights:** Restaurants have access to key information on ordering behavior and preferences. Oftentimes, this software offers customized dashboards with data on customers and performance.

**Boost revenue:** Working with delivery apps can provide a fast return on investment (ROI) as restaurants can see an immediate revenue increase due to the expanded customer reach, access to new customers, increase in delivery locations and range, and overall boosted visibility. This all factors in the improved restaurant sales and growing revenue.

### Who Uses Restaurant Delivery/Takeout Software?

**Small or local restaurants:** Small or local mom and pop restaurant owners would be ideal candidates for online food delivery services in order to reach a larger number of customers, boost marketing and visibility, and fulfill a greater number of orders. Most smaller or local restaurants are limited when it comes to their staff as they have smaller teams. Being able to work with delivery services provides access to an external delivery operation as well as food delivery management software to expand their business and revenue. 

**Chain restaurants:** It is important for consumers to be able to order from their favorite restaurants that they frequent. Being able to access online menus and place orders from the comfort of their home from restaurants they are familiar with will not only help maintain customer loyalty but also create an additional revenue stream for larger well-known, and established restaurants.

#### Software Related to Restaurant Delivery/Takeout Software

Related solutions that can be used together with restaurant delivery/takeout software include:

[Restaurant POS systems:](https://www.g2.com/categories/restaurant-pos) POS software helps restaurants process orders and payments for multiple transactions at once. Restaurant takeout software can often integrate with external POS software to streamline online orders with in-house ones or offer its own POS system for businesses to use.

[Restaurant management software:](https://www.g2.com/categories/restaurant-management) Restaurant management software is used by employees to manage all aspects of the business—whether it's inventory,analytical tracking,payroll, ororder processing, this software is key to keeping restaurants running smoothly. Some delivery software can offer its own management features or integrate with external restaurant management solutions.

### Challenges with Restaurant Delivery/Takeout Software

Restaurant delivery/takeout software solutions can come with their own set of challenges. 

**Late delivery:** Despite the predictive ETA estimates and GPS tracking, late deliveries are bound to occur at some point. When restaurant businesses use delivery software solutions, the delivery systems and processes are beyond their control. Most common delays occur when drivers can’t locate the drop-off location, causing a downstream of late deliveries for additional orders they may have. Delayed deliveries can be detrimental to ensuring customer loyalty; however, choosing a platform that offers great customer service can mitigate some of these service-related challenges.

**High fees:** While food delivery businesses offer new streams of revenue for restaurants, it may come at a cost due to the high commission rates and fees that these software solutions charge. Some restaurants break even or are forced to increase their menu prices to cover the cost.

**Upholding food handling standard:** There is a standard of cleanliness and hygiene that restaurants are required to uphold that is extended to delivery drivers. However, delivery businesses can’t ensure that orders are consistently kept to a unified standard. Customers often complain and leave negative reviews about poor food quality as a result of improper food handling.

### How to Buy Restaurant Delivery/Takeout Software

#### Requirements Gathering (RFI/RFP) for Restaurant Delivery/Takeout Software

In order to stay up to date with the growing demands of online food ordering, it's important for restaurants to choose the right software solution that fits their needs. The restaurant delivery/takeout software industry is expanding every year with more and more software available in the market, making it more competitive and difficult to determine the best platform to partner with. 

When evaluating the best restaurant delivery/takeout software to purchase, buyers should use the following questions to help compare each solution:

- What are the costs and fees associated with this software (commission fees, subscription fees, etc.)?
- Is this software better for smaller or larger businesses?
- Is there a contract length? If so, how long?
- What are the requirements to set up the software?
- How many users are on the platform?
- What is the delivery range?

Answering the above questions will give buyers criteria to compare each software product once a product list is developed.

**Compare Restaurant Delivery/Takeout Software Products**

**Create a long list**

After the buyer has determined that their restaurant would benefit from delivery/takeout software, the next action item would be to develop a long list of the best options that are currently available in the market. Long lists help customers focus on gathering software that best fits their broadest needs. For example, some restaurant delivery software is best in bigger cities as they have access to more means of delivery options, whether its drivers, bikers, scooters, etc. In this case, working with a long list of software that is more popular in bigger cities would be ideal.

**Create a short list**

Once the long list is established, it’s time to narrow down the options by comparing the software based on specific feature requirements. Whether it is restaurant management features, POS integrations, or an all-in-one solution, shortening the list based on must-have features is an efficient way to get to one product. G2.com can help with providing  unbiased, verified customer reviews to help make the final decision.

**Conduct demos**

If the short list isn’t as small as intended, then working with a sales representative to conduct demos is key, and the final outcome may come down to usability.

**Selection of Restaurant Delivery/Takeout Software**

**Choose a selection team**

Selecting the right team to help decide which food delivery software to implement is a critical part of the process, as purchasing this software for one’s restaurant business will affect internal processes. Not only will this team be tasked with identifying pain points but will also play a large part in the implementation of software._ _

**Negotiation**

During the last stages of the purchasing process, the determining decision often is between the cost and the contract. The commission rate should always be negotiated. If a buyer is intending to have a longer contract, vendors are more likely to provide lower commission rates, and in the long run, this would increase a restaurant’s profit margins.

**Final decision**

The final decision depends on the size of the business. Most restaurant owners should make the final decision on behalf of their franchise as it is an investment that will affect all aspects of the business.

### Restaurant Delivery/Takeout Software Trends

**Dark kitchens:** Dark kitchens, commonly known as ghost kitchens or cloud kitchens, are restaurants that solely offer delivery or curbside pick-up. The rise of these businesses has disrupted the conventional ideas of how restaurants should operate as they completely eliminate the in-house dining experience and prioritize the deliveries. Although dark kitchens are much more common now, this has only been made possible as a direct response to the COVID-19 pandemic, where restaurants could only provide delivery services. If it wasn't for the pre-existence of delivery/takeout software, the restaurant industry wouldn’t have been able to adapt as quickly to the demand, provide a convenient way for customers to order online, and maintain a revenue stream for their business. Although ghost kitchens existed before the pandemic, it took this major shutdown to revolutionize the restaurant industry and change how they operate.