Companies who integrate Chatdesk with their helpdesk see the following impact:
90+ NPS score for Chatdesk Teams
15%+ Increase in conversion on social media
Response times in under 90 minutes
> Fluent in your brand response from day one.
Chatdesk identifies passionate fans of your company and trains them to respond with your brand’s exact voice and policies. The result? A dedicated team of US-based CX experts able to deliver perfectly on-brand, personalized responses across your social and support channels. Your CX experts are also backed by Chatdesk’s patented BrandScript technology, a predictive text engine that helps ensure every response is perfectly on brand.
> On-Demand US-based experts to Coverage for When You Need it Most.
Enjoy all the benefits of a fully managed service. Your team of US-based CX experts is hired, scheduled, onboarded, and entirely managed by us. It’s 24/7, high-quality coverage with cost-effective pay-per-ticket pricing.
> Consistent Coverage, Pay per ticket pricing
No annual contract needed
Scale up or down monthly
Depending on the plan you choose, the price per resolved ticket ranges from $1.95 - $2.50 per ticket.
> Fully managed service - no onboarding or training time needed
Allow our CX experts to resolve your trickiest tickets with ease. You get a Client Success Manager who you can Slack or email etc.
> Features you'll love:
24/7 Coverage
One-click onboarding
Secure, private, and always compliant
Moderation of spam and negative comments