--- title: Chatbot Builder Reviews meta\_title: 'Chatbot Builder Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 12 reviews by the users' company size, role or industry to find out how Chatbot Builder works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 12 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Chatbot Builder Reviews & Product Details Chatbot Builder makes it easy to build and train AI chatbots that promptly answer user queries - supercharging your sales and support conversations. Get powerful AI support automation and lead capture with Chatbot Builder. Enable customers to immediately engage with personalized, comprehensive customer support and sales guidance without human intervention. Chatbot Builder's AI chatbots can analyze CRM and external data to provide accurate responses and recommendations for customers’ unique needs. * * * Seller [chatbotbuilder](https://www.g2.com/sellers/chatbotbuilder) Discussions [Chatbot Builder Community](https://www.g2.com/products/chatbot-builder/discuss) Languages Supported English Overview by Sakshi Sharda Show More ## Pricing Pricing provided by Chatbot Builder. ### Basic $25.00 Per Month ### Professional $95.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/chatbot-builder/pricing) ## Top-Rated Alternatives [ ![SendPulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SendPulse") SendPulse 4.6/5(717) ](https://www.g2.com/products/sendpulse/reviews) [ ![Botpress](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Botpress") Botpress 4.5/5(508) ](https://www.g2.com/products/botpress/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,016) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/chatbot-builder/competitors/alternatives) ## User Insights Average based on 12 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Vempati C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vempati C.") VC Vempati C. employee Computer Software Small-Business (50 or fewer emp.) 10/5/2024 Guest users or non-business users of the software, not included in G2 scores. "ChatBot Builder - A friendly tool." 3.5/5 What do you like best about Chatbot Builder? Chatbot builder is a great tool for building the chatbots for customizing the phone calls supports , emails supports and also helping in making us understand everything we want. Review collected by and hosted on G2.com. What do you dislike about Chatbot Builder? The thing which i dislike in chatbot builder is, it is consuming alot of time for building the chatbot and its cost is high for using the advanced versions Review collected by and hosted on G2.com. What problems is Chatbot Builder solving and how is that benefiting you? This tool is helping us build the chatbots easily and this tool is userfriendly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sanchit J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanchit J.") SJ Sanchit J. Inside Sales Manager Education Management Small-Business (50 or fewer emp.) 10/9/2024 Guest users or non-business users of the software, not included in G2 scores. "Ease in Use" 4/5 What do you like best about Chatbot Builder? It's easy to use. Various features like automated responses, smooth communication across platforms, effective engagement of customers are much needed in this fast paced era and changed style of working. Review collected by and hosted on G2.com. What do you dislike about Chatbot Builder? Sometimes the AI fails or makes mistakes while understanding deep and long conversations. Review collected by and hosted on G2.com. What problems is Chatbot Builder solving and how is that benefiting you? Being in sales, I want to automate most common tasks like sending response to customers. Sometimes I need summary of conversations. Thats where chatbot helps. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kiran N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiran N.") KN Kiran N. Senior Software Engineer Mid-Market (51-1000 emp.) 10/2/2024 Guest users or non-business users of the software, not included in G2 scores. "Best chatbot builder in the market" 3.5/5 What do you like best about Chatbot Builder? Creating a chatbot is very easy, and the community support is exceptional. They are always there whenever we need them Review collected by and hosted on G2.com. What do you dislike about Chatbot Builder? We can't directly jump into their platform without sufficient learning. I feel like there is some friction Review collected by and hosted on G2.com. What problems is Chatbot Builder solving and how is that benefiting you? I wanted to create a chatbot for an internal hackathon. And I was able to launch the fully equiped chatbot in minutes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KN Kendrik N. Quality Analyst Enterprise (\> 1000 emp.) 10/1/2024 Guest users or non-business users of the software, not included in G2 scores. "Easy way to automate support" 3.5/5 What do you like best about Chatbot Builder? Chatbot builder has so many customizations and options. Review collected by and hosted on G2.com. What do you dislike about Chatbot Builder? It can be a little intimidating at first to learn. Review collected by and hosted on G2.com. What problems is Chatbot Builder solving and how is that benefiting you? Chatbot builder has enabled us to create a support chat for common support issues, thus, saving us time and money. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Chatbot Builder. ### Basic $25.00 Per Month ### Professional $95.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/chatbot-builder/pricing) ##### Categories on G2 [Chatbots](https://www.g2.com/categories/chatbots) ##### Explore More [What platform provides multi-location property portfolio management?](https://www.g2.com/discussions/what-platform-provides-multi-location-property-portfolio-management)[Is a dedicated digital advertising intelligence platform worth it for a mid-market marketing team?](https://www.g2.com/discussions/is-a-dedicated-digital-advertising-intelligence-platform-worth-it-for-a-mid-market-marketing-team%20)[Best software for compliance-focused container security](https://www.g2.com/discussions/best-software-for-compliance-focused-container-security) [Best cloud-based EDI solution](https://www.g2.com/discussions/what-s-the-best-cloud-based-edi-solution)[Which large-scale capital project management solutions have a mobile app that actually works well so project managers can review status on site rather than only from a desk?](https://www.g2.com/discussions/which-large-scale-capital-project-management-solutions-have-a-mobile-app-that-actually-works-well-so-project-managers-can-review-status-on-site-rather-than-only-from-a-desk%20)[Pros and Cons Details](https://www.g2.com/products/chatbot-builder/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)