The platform is easy to use, all the needed integrations are already there for you.

The community is fantastic, also love the educational part of the CBB community Review collected by and hosted on G2.com.

Nothing that I can think of. Since I have started using it there where no problems. If I got stuck the youtube video's were very helpful and if I cpuldn't find out there, got help from the community. Review collected by and hosted on G2.com.

Chatbot Builder integrates Open AI directly inside the Chatbot Review collected by and hosted on G2.com.

Not really any dislikes. Although there may be improvemts or suggestions compared to other competing co pained Chatbot Builder is very impressive Review collected by and hosted on G2.com.

Great interface.

24/7 support.

Engaged Discord community.

Free OpenAI integration built in using GPT3.5 16K.

Ability to use own API key for GPT4.

Pre-built templates to get started. Review collected by and hosted on G2.com.

Can be a little intimidating to get started as the system can do so much out of the box! Review collected by and hosted on G2.com.

Pros:

Unusually strong AI integration

Was able to cancel other subscriptions - multiple products that are typically standalone provided all-in-one

I don't have to worry about needing to switch in a few months because there is a complete platform that stands independently of any one particular AI company or model.

Support is truly amazing Review collected by and hosted on G2.com.

The more you can do, the more you want to do, and nothing can do anything. Review collected by and hosted on G2.com.

Not only is this an amazingly robust software tool, but the support team is great. I worked with Brian and he was scheduling calls at 10:30 his time to help work through some issues connecting with an API. He worked tirelessly until the issued had been fixed. Review collected by and hosted on G2.com.

Nothing, this is a great service that has exceptional support. Review collected by and hosted on G2.com.

Everything is built in. Minimal 3rd party integrations. Best support ever. Review collected by and hosted on G2.com.

I just wish that I had found it earlier. I spent too much time playing around with the competition when I could have been deployed in minutes with CBB. Review collected by and hosted on G2.com.

The integration with so many other services. Facebook, Instagram, WhatsApp, Twilio, SMS, and so on, and on and on. Review collected by and hosted on G2.com.

I'd like to see better documentation, but honestly their support team is so responsive and tenancious. Review collected by and hosted on G2.com.

The most beneficial feature of CBB is the fact that it is a canvas to build a custom chatbot that is omni-channel. With this platform you can build exactly what you need. Additionally, CBB has a community of positive, helpful, and encouraging people. Those who choose CBB can benefit greatly by being a part of the community in so many ways, jump in and experience it first hand! Review collected by and hosted on G2.com.

I cannot really think of a thing I dislike, other than I did't get involved sooner. Review collected by and hosted on G2.com.

The flexible approach to creating tailored solutions and the extent of updates made to keep up with the advancements of the world of AI. The people at Chatbot Builder are very responsive and helpful. Review collected by and hosted on G2.com.

Still some bugs can be found here and there which are usually ironed out by the team very quickly. Review collected by and hosted on G2.com.

I'm thoroughly impressed with the ease of use and advanced functionality of Chatbot Builder AI, which has streamlined our customer service operations and enabled us to provide 24/7 support to our clients. Review collected by and hosted on G2.com.

I haven't found anything to dislike yet, but I would suggest the KB to be improved. Review collected by and hosted on G2.com.