---
title: CHATBOT Reviews
meta_title: 'CHATBOT Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CHATBOT works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# CHATBOT Reviews
**Vendor:** PRP Services  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About CHATBOT
Improve your customers buying experience with the help of PRP&#39;s AI-powered chatbots. Automate your customer service with ChatBot and never miss a chance to sell or help... Works 24x7, Multi-lingual Support, Automation in Leads, Sales &amp; Follow-ups. Call us for the free demo on +919643404012 #digital #bot #manychat #messengermarketing #chatbotmaker #b #blockchain #msteams #socialmedia #sharepointdesigner #deeplearning #livetiles #chatbotcreators #iot #bhfyp #sharepointintranet #microsoftsharepoint #microsoftteams #marketingdigital #chatbotdesign #chatbotindonesia #robots #n #facebook #startup #customerexperience #webdevelopment #messenger #cloud #customersupport




## CHATBOT Reviews
  ### 1. Chatbot

**Rating:** 4.5/5.0 stars

**Reviewed by:** Santosh k. | Agile Delivery Leader, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2022

**What do you like best about CHATBOT?**

Fast solutions using the chatbot with service desk and easy configuration  and  natural language is used dring the chat between the chatbot and the user and easy for the users

**What do you dislike about CHATBOT?**

Quick and easy to get help using the CHATBOT  did not found anything that I disliked so far , It would be great if it could identify the users history and ask if they are approaching for the same issue

**What problems is CHATBOT solving and how is that benefiting you?**

This bot is available 24/7, unlike any helpdesk where we have to wait in a queue to get help to resolve their issues faster. You can modify the chatbot appearance for the best display.



- [View CHATBOT pricing details and edition comparison](https://www.g2.com/products/chatbot-2021-08-22/reviews?open_modal_url=%2Fproducts%2Fchatbot-2021-08-22%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fchatbot-2021-08-22%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-12+22%3A15%3A52+-0500&secure%5Bsession_id%5D=71004dd1-c3c1-4464-acea-4a3c58c77b0e&secure%5Btoken%5D=acff67989ce04931e53b3b32301d3216fd9a1ab81492ea8c6ce235269e00795d&format=llm_user)

## CHATBOT Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

## Top CHATBOT Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,660 reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,064 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,373 reviews)

