--- title: Chatbit Reviews meta\_title: 'Chatbit Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 14 reviews by the users' company size, role or industry to find out how Chatbit works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 14 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Chatbit Reviews & Product Details Chatbit is a platform to build AI Chatbots for your website. Boost engagement, answer customer questions 24/7 & capture leads. The chatbots are trained and optimized on your data, upload files, scrape data from your website or provide plaintext inputs. AI is powered by ChatGPT models GPT 3.5 or GPT 4. * * * Seller [Chatbit](https://www.g2.com/sellers/chatbit) Discussions [Chatbit Community](https://www.g2.com/products/chatbit/discuss) Overview by Paul C Show More ## Top-Rated Alternatives [ ![GTM Studio - Powered by ZoomInfo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GTM Studio - Powered by ZoomInfo") GTM Studio - Powered by ZoomInfo 4.5/5(3,512) ](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Paylocity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paylocity") Paylocity 4.4/5(6,155) ](https://www.g2.com/products/paylocity/reviews) [ View All Alternatives ](https://www.g2.com/products/chatbit/competitors/alternatives) ## User Insights Average based on 14 real user reviews. [Log in to unlock pricing and user insights](/login) AS Anjani S. Enterprise (\> 1000 emp.) 3/3/2024 "Create intelligent bots for your site" 4/5 What do you like best about Chatbit? Its very powerful tool developed by OpenAI which can be easily integrated with websites. Users/developers can provide sources of information to the bot in form of urls to their site, pdf, word, QnA and text. No need to code as its a pre-built model. We can also select the type of model like precise, focused, imaginative, creative etc., which we want to use. There is also a base prompt which allows users to add the responses of the bot like greetings, style etc. Its very easy to setup. Enables user to set visibility to public or private. One of the most interesting feature is that it stores chat logs, which we can export and do further analysis. We can also set automatic notification in case the chat limit is exceeded. Review collected by and hosted on G2.com. What do you dislike about Chatbit? It takes lot of time when I upload files greater than 1 mb as a datasource for information. When I try to upload a pdf or a word file as source of information, it automatically cancels the upload. It grasps easily from text files, however from QnA and pdf, it stuggles a bit. Model needs more training to improve its accuracy as its sometimes repetitive and deviates from the actual question. Review collected by and hosted on G2.com. What problems is Chatbit solving and how is that benefiting you? Its ability to extract information from the provided sources proves very helpful for businesses if they want customer chat support for their site. Highly efficient, reliable and intelligent tool which can be customized and added to any website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Alejandro A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro A.") AA Alejandro A. logistics coordinator Mid-Market (51-1000 emp.) 3/26/2024 "Chatbit - Elevating customer engagement" 4/5 What do you like best about Chatbit? Beyond enhancing engagement, Chatbit serves as a potent tool for lead generation. by initiating conversations, offering personalized recommendations, and capturing visitor information, Chatbit effectively nurtures leads throughout the customer journey. This proactive approach translates into tangible business results, driving conversions and fostering long-term customer relationships. Review collected by and hosted on G2.com. What do you dislike about Chatbit? While Chatbit offers tailored AI chatbots, the level of customization may be somewhat restricted compared to fully customizable solutions. Businesses with highly specific branding requirements or unique customer needs may find the customization options lacking. Review collected by and hosted on G2.com. What problems is Chatbit solving and how is that benefiting you? It offers to me a reduced response time, It can instantly respond to customer inquiries and provide real-time assistance, significantly reducing response times compared to traditional email or phone support. This enhances customer satisfaction and minimizes the risk of visitors abandoning the website due to long wait times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MM Maryam M. Director of Employee Engagement Mid-Market (51-1000 emp.) 3/7/2024 "Chatbots AI for a future with better customer experience" 3.5/5 What do you like best about Chatbit? As I only have to partially manage the interactions of the chatbot, it liberates me from time limits and shrinks my expenses. Being able to use 24/7 AI Chatbot, customers can now answer their simple questions themselves without needed to contact support one-on-one. They are able, hence, to concentrate on more troubling issues, also deliver individualized help. Review collected by and hosted on G2.com. What do you dislike about Chatbit? One of the difficulties I found with Chatbot was the learning curve for setup and training of the AI. Compared to other interfaces, however, this one is user-oriented and might need some initial funding to make sure it understands my brand vocabulary and is able to respond to any customer queries the same way as I do. Review collected by and hosted on G2.com. What problems is Chatbit solving and how is that benefiting you? Chatbot serves me as a great helper of my servicing practice. Thus my team capability can be improved by assisting them with basic inquiries, which would give them an opportunity to use their expertise over much more complex customer interactions. This results in improved level of customer satisfaction and more efficient functioning of the organization; thus, setting the stage for its prosperity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite TP Thitiphan P. owner Consumer Goods Small-Business (50 or fewer emp.) 2/24/2024 "Nice ChatBot to use as first contact on a website" 4/5 What do you like best about Chatbit? The interface is simple, it covers a wide range of usage from normal chat bot with lead system to focused data source for the answers, via docs and urls Review collected by and hosted on G2.com. What do you dislike about Chatbit? The document and urls selection could be improved, seems that a single PDF crawl is producing many unique references with url, but there is no option to check the content of those chunks, also removing the entire PDF means having to delete all the unique references Review collected by and hosted on G2.com. What problems is Chatbit solving and how is that benefiting you? offer some info and interaction to users Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Anil C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anil C.") AC Anil C. Mid-Market (51-1000 emp.) 2/27/2024 "My exprince in chatbit" 3.5/5 What do you like best about Chatbit? With this we are able to Bild AI Chatbots for our websites. We are also testing for website chat Support in real time. Review collected by and hosted on G2.com. What do you dislike about Chatbit? this is not able to handle Angry Customers Subtly. Review collected by and hosted on G2.com. What problems is Chatbit solving and how is that benefiting you? chatbots is helping us for our websites AI Chat Support and yes 70 % people are able to handle this software Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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