---
title: Chataroo Reviews
meta_title: 'Chataroo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Chataroo works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Chataroo Reviews
**Vendor:** Chataroo  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About Chataroo
Chataroo is a live chat software that helps users talk to website visitors and convert them into customers. It is fully customizable and provides real time web analytics.




## Chataroo Reviews
  ### 1. Disconnected Chats Disrupt Workflow

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saura T. | Systems Administrator, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Chataroo?**

Chataroo was very easy to use and I also liked it. And in a few minutes later, my website is now being supported with a chat window installed to support instant messaging with customers. It is also easiest for me and my clients to use to communicate with each other.

**What do you dislike about Chataroo?**

Chataroo’s current problem is random chat session termination. This can be very inconvenient when you are mid-way through a conversation with a customer and you lose everything.

**What problems is Chataroo solving and how is that benefiting you?**

Chataroo is helping me to survive as a low scale business. Having customers call and talk and me and me being able to troubleshoot their problems on site has given me a really high rating of customer satisfaction.



- [View Chataroo pricing details and edition comparison](https://www.g2.com/products/chataroo/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A55%3A47+-0500&secure%5Bsession_id%5D=7494d6a1-bdda-402c-bffc-80aad8ff3c2a&secure%5Btoken%5D=801534bc3b2a5f1b10c9029ff9eab73f251adbc74d6e8e51539df061a91948fa&format=llm_user)

## Chataroo Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

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