Verified User in Luxury Goods & Jewelry
EL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Game Changer for Whatsapp Marketing - cheaper and better than HeyCharles"
5/5
What do you like best about chatarmin.com?

Chatarmin stands out for its outstanding price/performance ratio. The expertise and comprehensive range of services make Chatarmin a better partner in my eyes than HeyCharles.

The integration into Shopify is a decisive advantage. It enables increased process efficiency, allowing processes to be significantly optimized.

The Klaviyo integration is another highlight. Plug & Play.

A key aspect is the quick and competent support from the Chatarmin support team. Support via Slack is provided within a few hours and is always solution-oriented. You can sense the collaborative partnership at all levels.

Chatarmin's WhatsApp expertise deserves special attention. Chatarmin has proven to be a leader in using this platform for marketing purposes. Our team and our freelancers love Chatarmin; the operation is simple. We use the system several times a week.

Compared to other providers like "HeyCharles," Chatarmin scores with a hands-on mentality, more user-friendly service, and more attractive conditions.

In summary, Chatarmin is an excellent choice for companies looking to advance their e-commerce sector. The quality of the integrations, the responsiveness of the support, and the expertise in key areas of WhatsApp marketing are outstanding. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

There was a small faux pas: two languages (DE + EN) were both sent to one segment (DE). The system error was fixed and Chatarmin was very generous in refunding the system costs. Review collected by and hosted on G2.com.

Fanni K.
FK
Fanni K.
Mid-Market (51-1000 emp.)
"Easy to use, fast-developing tool for WhatsApp marketing, great integration with Klaviyo and Shopify"
5/5
What do you like best about chatarmin.com?

Being able to connect to Klaviyo and Shopify easily, making syncing data, tracking revenue and building segments a very smooth experience. Nice and intuitive UI/UX, and it's also possible to do A/B tests in campaigns and flows. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

Sometimes it can get buggy, but it always gets fixed within a few hours. Review collected by and hosted on G2.com.

Mathias R.
MR
Mathias R.
Small-Business (50 or fewer emp.)
"Extremely pleasant communication and assistance"
5/5
What do you like best about chatarmin.com?

The team of Johannes & Armin really does everything to make the start in WhatsApp marketing successful. We are very satisfied with the support around the service and can recommend it without reservation. We particularly like the Shopify and Klaviyo integration. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

So far, absolutely nothing! Everything is going wonderfully. Review collected by and hosted on G2.com.

DH
Diana H.
Small-Business (50 or fewer emp.)
"Useful tool for promotions & news, advantage of direct customer contact"
5/5
What do you like best about chatarmin.com?

Useful tool for promotions & news, advantage of direct customer contact, the sales speak for themselves. Great support, I can highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

Everything is good, no complaints, highly recommended. Review collected by and hosted on G2.com.

Verified User in Textiles
UT
Verified User in Textiles
Small-Business (50 or fewer emp.)
"Nice price-performance-ratio!"
4.5/5
What do you like best about chatarmin.com?

We are fans of easy handling. The dashboard is clearly laid out and flows and campaigns are easy to set up. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

There are still a few analysis and navigation functions that could be expanded. But all in all, the tool still works great. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Great tool with a super easy to use interface. A gamechanger for us."
5/5
What do you like best about chatarmin.com?

The onboarding was one of the best I've experienced! The chatarmin Team was very helpful. They took over the a lot of onboarding tasks for us, so we could set up the first flows.

We now use the tool every week for campaigns and optimizing our flows. It is so easy to use and has exactly the features we need.

Also: the setup and integration was super easy and done in minutes. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

We haven't found a downside so far. If we do, I'll update the review. Review collected by and hosted on G2.com.

LR
Leon R.
Small-Business (50 or fewer emp.)
"A top addition for retention marketing!"
5/5
What do you like best about chatarmin.com?

Chatarmin is a great addition to traditional email marketing and integrates well with Klaviyo, which is an important component for us. The operation is very intuitive! Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

The integration with Klaviyo could become a bit easier. Review collected by and hosted on G2.com.

Rocco P.
RP
Rocco P.
Head of Brand Managers
Mid-Market (51-1000 emp.)
"100% Recommendation - Great application and excellent collaboration."
5/5
What do you like best about chatarmin.com?

Chat.Armin enables us to have intuitive and seamless customer communication via WhatsApp. Through the application, we regularly and partially automatically deliver content to our customers, which, for example, has led to a significant increase in webshop traffic.

At events or trade fairs, we use the solution as a live ticker to inform customers about relevant topics.

The collaboration with Johannes and Armin is excellent – they are always available, helpful, and reliable. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

So far, no problems. We look forward to the development of the integration with Shopware 6. Review collected by and hosted on G2.com.

VH
Victor H.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"EFFECTIVE TOOL - PERFECT SUPPORT"
5/5
What do you like best about chatarmin.com?

Chatarmins software is easy to understand. If we had any questions, Johannis or Armin answered us these within minutes. After outr first email campaugn we already had great results. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

Honestly, I think there are no bad things about chatarmin. Some things as for example the limit of massages which we were allowed to send is annoying, but that is not Chatarmins fault, its META. Review collected by and hosted on G2.com.

CH
Carsten H.
Small-Business (50 or fewer emp.)
"Super tool, very agile, helpful team!"
5/5
What do you like best about chatarmin.com?

We started with chatarmin a few months ago and are very happy! The platform is very intuitive and clear. However, the best part is the collaboration with Johannes and Armin, who are always available for questions. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

For our use case, all important functions are available. Certainly, there are more possibilities to further expand the range of functions, but for us, it was perfect to first look into the most important functions. The tool is now growing with us. Review collected by and hosted on G2.com.