Axel P.
AP
Axel P.
Founder & Managing Director
Small-Business (50 or fewer emp.)
"Powerful Solution for WhatsApp Marketing"
5/5
What do you like best about chatarmin.com?

Exceptionally well-supported and swift setup through 1-2 onboarding sessions. This includes the somewhat complex setup of your WhatsApp Business Account as well as the creation of initial flows and campaigns. Rarely have we experienced such an effective and customer-focused onboarding. Additionally, chatarmin facilitates the simple construction of flows and automations. For instance, automated onboarding journeys can be set up in a matter of minutes. All these functionalities are offered at a very attractive cost-performance ratio! Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

So far, I have not noticed any disadvantages or weaknesses. However, it is always sensible to consider the exact use-cases for WhatsApp marketing beforehand and then select the appropriate provider. Review collected by and hosted on G2.com.

Adrian S.
AS
Adrian S.
E-Commerce-Manager
Small-Business (50 or fewer emp.)
"The best WhatsApp tool on the market"
5/5
What do you like best about chatarmin.com?

We have been using Chatarmin for 5 months now and are more than thrilled with both the comprehensive features and the value for money! The integration with Klaviyo and the ability to offer our customers shipment tracking via WhatsApp are worth their weight in gold and have taken our CRM to a new level. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

There is nothing to criticize. Chatarmin works perfectly for us! Review collected by and hosted on G2.com.

AL
Alex L.
Small-Business (50 or fewer emp.)
"The Ultimate Game-Changer in WhatsApp Marketing"
5/5
What do you like best about chatarmin.com?

Having explored numerous WhatsApp marketing solutions with no luck, I was thrilled to find chatarmin. It checks all the boxes: user-friendly, feature-rich, and outstanding customer service.

The interface is intuitive, making campaign setup a breeze. I can automate messages, schedule deliveries, and track performance without any hassle. The seamless CRM integration is particularly noteworthy, enhancing my marketing efforts without the need for complex workarounds.

What sets chatarmin apart is its exceptional support team. They're always on hand, offering quick and insightful assistance that keeps my marketing machine running smoothly.

In short, chatarmin is the complete package for any marketer serious about leveraging WhatsApp. Its ease of use combined with robust features and top-notch support has made me a 100% satisfied user. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

Zhe only slight drawback is the mobile dashboard experience. It isn't yet optimized for mobile devices, which is a feature I hope to see in the future. This aside, chatarmin remains a standout choice for desktop-based WhatsApp marketing. Review collected by and hosted on G2.com.

Michael K.
MK
Michael K.
Team Lead CRM
Small-Business (50 or fewer emp.)
"Price performance top - Support outstanding"
5/5
What do you like best about chatarmin.com?

I was looking for a tool that is compatible with our existing setup in Klaviyo. Goal: to represent WhatsApp marketing cost-effectively and complement our email marketing.

In doing so, I looked at several tools (Sinch, Charles, and Chatarmin) and ultimately decided on Chatarmin.

Since we didn't yet know how well WhatsApp marketing would work for our target group, it was important to me that the contract could be canceled monthly and was as cost-efficient as possible without sacrificing important features.

Integration with Klaviyo must be provided, as WhatsApp can quickly become very expensive. It was important to me to segment which contacts we can really only reach via WhatsApp. We continue to reach the other contacts via email.

The interface of Chatarmin is also easy to understand.

And after about 2.5 months, I am very impressed. We have cracked the first €50,000 in sales via WhatsApp.

Particularly praiseworthy is the support from Armin and Johannes, who always respond quickly and are ready to help. So far, we have been able to solve every problem satisfactorily.

I can absolutely recommend Chatarmin and look forward to further expanding WhatsApp in the coming months! Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

Once at the beginning, the server was briefly down and messages were sent multiple times. The interface sometimes had 1-2 bugs for me, but it quickly worked again. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"The best marketing software for WhatsApp!"
4.5/5
What do you like best about chatarmin.com?

We've done a lot of demo's with WhatsApp marketing softwares, but Johannes really surprised me with the possibilities of Chatarmin. Johannes set up a call the same day as I found out about Chatarmin. Once onboarded they set up our flows together with us within a day and even integrated Zendesk for us, which we wanted to switch to for a long time. We can now do support and also marketing on the same phone number!

I can highly recommended for anyone looking to enhance their e-commerce game. There are endless possibilities with the software and can connect even to our current flows in Klaviyo, which results in more personal campaigns. You can also exclude people with segments made in Chatarmin or Shopify, Klaviyo, Omnisend etc. If something is not working right, just send them a message and they will fix it for you fast, or get on a quick call to guide you.

Overall, The team at Chatarmin.com deserves a solid 10/10 for their service and software! Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

There were some limitations, but they are not from Chatarmin's side. Meta/Facebook API is sometimes just a headache, but Chatarmin is doing good work with making workarounds to make the API more user friendly. Review collected by and hosted on G2.com.

FB
Filomena B.
Small-Business (50 or fewer emp.)
"Very good WhatsApp marketing tool for eCommerce brands"
5/5
What do you like best about chatarmin.com?

chatarmin is a good tool for customer communication via WhatsApp. Through integration possibilities, chatarmin facilitates daily work. Both in marketing, targeted customer communication is possible through integration with Klaviyo and Shopify, and in support through integration with various support tools. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

There are occasionally minor bugs, but they are quickly fixed by support. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"This WhatsApp marketing software is fantastic!"
4.5/5
What do you like best about chatarmin.com?

It’s user-friendly, and the onboarding process is smooth. The support team is excellent, and the pricing is fair for the quality of service provided. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

While there are a few missing features, the team is actively working on enhancements. Review collected by and hosted on G2.com.

FG
Fabian G.
Small-Business (50 or fewer emp.)
"Efficient tool & outstanding support from the managing director personally"
5/5
What do you like best about chatarmin.com?

As someone who works in the e-commerce sector, I have tried many marketing tools, but ChatArmin has particularly impressed me. Here are the reasons why:

Intuitive Handling: ChatArmin is designed to be extremely user-friendly. The navigation is minimalist but very intuitive.

Perfect for our Use Case: With the features of ChatArmin, we can reach our customers efficiently and effectively, resulting in increased sales.

Quick and Easy Setup: Setting up ChatArmin was amazingly fast and hassle-free. In no time, I was able to fully utilize the tool.

Excellent Value for Money: Given the quality and features that ChatArmin offers, the price is more than justified.

Personal Support in the Initial Steps: Particularly noteworthy is the support from the founders in creating the first flows. Their commitment and expertise helped me achieve results quickly.

Easy Operation of the Web Interface: The web interface of ChatArmin is clear and straightforward. All functions are easily accessible and simple to use.

Excellent Customer Service: The ChatArmin team is always available and provides excellent support for any concerns.

Overall, ChatArmin is an indispensable tool for anyone working in e-commerce. I can recommend it to anyone who wants to take their business to the next level. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

The range of functions could still be expanded or refined a bit. All in all, however, all important functions are available for us. Review collected by and hosted on G2.com.

JG
Jytte G.
Small-Business (50 or fewer emp.)
"Good tool & top communication"
5/5
What do you like best about chatarmin.com?

Chatarmin offers a great tool for WhatsApp marketing! The web interface is intuitive and easy to use, the setup was quickly established, and the integration with Shopify and Klaviyo went smoothly.

Particularly noteworthy is the really great communication with the chatarmin team - short communication channels, quick responses, and great support for any questions! Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

The capabilities of the tool can certainly be expanded, but for us, they are currently absolutely sufficient and satisfactory. Review collected by and hosted on G2.com.

Lisa S.
LS
Lisa S.
CRM Manager
Small-Business (50 or fewer emp.)
"Top WhatsApp marketing tool especially for e-commerce companies"
5/5
What do you like best about chatarmin.com?

chatarmin is super easy to use and especially covers relevant use cases for ecommerce companies. Additionally, the Klaviyo integration is truly indispensable for targeting customers specifically and avoiding duplicate contacts.

The support from chatarmin is also top-notch. If you need help, you get it super quickly on the same day, and small change requests are also implemented very quickly. Communication directly via Slack is a huge advantage.

The implementation was also super easy and we were excellently supported. Review collected by and hosted on G2.com.

What do you dislike about chatarmin.com?

Currently, everything is great. Minor bugs, etc., are fixed very quickly. Review collected by and hosted on G2.com.