# Best Video Conferencing Software

## How Many Video Conferencing Software Products Does G2 Track?

**Total Products under this Category:** 223

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone.com (+1.43%) - Among all products in this category, Phone.com recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Video Conferencing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 197,800+ Authentic Reviews
- 223+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Video Conferencing Software
 ![G2 Grid® for Video Conferencing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/video-conferencing/grids.png?focus%5B%5D=1434&focus%5B%5D=25592&focus%5B%5D=18255&focus%5B%5D=7372&focus%5B%5D=129179&focus%5B%5D=663&focus%5B%5D=136204&focus%5B%5D=306)

Highlighted products: Google Workspace, Microsoft Teams, Webex Suite, Zoom Workplace, JioMeet, Microsoft 365, Riverside, and GoTo Meeting.

Underlying data: [Grid® JSON](https://www.g2.com/categories/video-conferencing/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=microsoft-teams&focus%5B%5D=cisco-webex-suite&focus%5B%5D=zoom-workplace&focus%5B%5D=jiomeet&focus%5B%5D=microsoft365&focus%5B%5D=riverside&focus%5B%5D=goto-meeting)

**Sponsored**

### Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most. With integrated calling, collaboration, Microsoft Teams connectivity, CRM integrations, and 24/7 live support, Ultatel delivers a modern communications experience built for growing businesses.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=19&secure%5Bchosen_at%5D=2026-08-04T20%3A54%3A03Z&secure%5Bdisplayable_resource_id%5D=19&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=19&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=19&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvideo-conferencing%3Fopen_modal_url%3D%252Fproducts%252Fchat-messenger%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fvideo-conferencing%2526source%253Dcategory&secure%5Btoken%5D=e1eaa6fa654487f717ba2ad8d9bc946fb2611ffa1c8bd9c601649ac817b19aa9&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2F%3Futm_source%3DG2&secure%5Burl_type%5D=custom_url)

### [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

**Average Rating:** 4.6/5.0

**Total Reviews:** 45,647

#### How Do G2 Users Rate Google Workspace?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Google Workspace?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Who Uses This:** Student, Teacher
- **Top Industries:** Information Technology and Services, Education Management
- **Company Size:** 46% Small, 35% Medium

#### What Do G2 Reviewers Say About Google Workspace?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Google Workspace, which enhances productivity with its integrated tools and smooth interface.
- Users enjoy the **seamless team collaboration** in Google Workspace, enhancing productivity and communication across remote teams.
- Users value the **seamless integration** of Google Workspace tools, enhancing efficiency and ease of access.
- Users love the **ease of use and integrations** in Google Workspace, enhancing productivity and collaboration for remote teams.
- Users love the **intuitive design** of Google Workspace, enhancing productivity and simplifying workflow management seamlessly.

##### Cons

- Users are frustrated by **missing features** , such as limited offline access and restrictions on AI tools and recording.
- Users find the **limited features** of Google Workspace unsuitable for small teams, lacking essential tools for their needs.
- Users find Google Workspace **lacking features** compared to other platforms, particularly in CRM and advanced spreadsheet capabilities.
- Users find a **lack of features** in Google Workspace, noting limitations in customization and advanced meeting options.
- Users find the **limited customization** options in Google Workspace unsatisfactory compared to other tools, affecting usability.

#### What Are Recent G2 Reviews of Google Workspace?

**["Google Workspace Provides Seamless Collaboration Across Email, Drive, and Meetings."](https://www.g2.com/survey_responses/google-workspace-review-13193741)**

**Rating:** 5.0/5.0 stars

_— Saurav Kumar J._

[Read full review](https://www.g2.com/survey_responses/google-workspace-review-13193741)

**["A Reliable All-in-One Workspace"](https://www.g2.com/survey_responses/google-workspace-review-13168782)**

**Rating:** 4.0/5.0 stars

_— Hemant J._

[Read full review](https://www.g2.com/survey_responses/google-workspace-review-13168782)

#### What Are G2 Users Discussing About Google Workspace?

- [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 12 upvotes
- [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 9 comments, 3 upvotes
- [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes
- [What companies use G suite?](https://www.g2.com/discussions/what-companies-use-g-suite) - 5 comments, 3 upvotes
- [Does G suite include Google classroom?](https://www.g2.com/discussions/does-g-suite-include-google-classroom) - 9 comments, 5 upvotes

### [Microsoft Teams](https://www.g2.com/pt/products/microsoft-teams/reviews)

O Microsoft Teams é uma plataforma de colaboração abrangente desenvolvida pela Microsoft, projetada para otimizar a comunicação e o trabalho em equipe dentro das organizações. Ele integra chat, videoconferência, armazenamento de arquivos e integração de aplicativos em uma única interface, facilitando a colaboração contínua em vários dispositivos e sistemas operacionais. Como parte do pacote Microsoft 365, o Teams aumenta a produtividade ao fornecer um hub centralizado para interações de equipe e gerenciamento de projetos. Principais Recursos e Funcionalidades: - Chat e Mensagens: Facilita a comunicação de texto em tempo real com indivíduos ou grupos, suportando texto rico, emojis, adesivos e GIFs. - Videoconferência: Oferece reuniões de vídeo de alta qualidade com recursos como compartilhamento de tela, fundos personalizados e legendas ao vivo, acomodando tanto reuniões pequenas de equipe quanto grandes webinars. - Compartilhamento e Colaboração de Arquivos: Permite armazenamento e compartilhamento seguro de arquivos através da integração com o OneDrive e o SharePoint, permitindo que vários usuários coautorem documentos simultaneamente. - Integração com Aplicativos: Suporta integração com uma ampla gama de aplicativos da Microsoft e de terceiros, aumentando a eficiência do fluxo de trabalho ao reunir várias ferramentas em uma única plataforma. - Segurança e Conformidade: Oferece medidas de segurança de nível empresarial, incluindo criptografia de dados para reuniões, chats, chamadas e arquivos, garantindo conformidade com os padrões da indústria. Valor Principal e Soluções Oferecidas: O Microsoft Teams aborda os desafios da colaboração no local de trabalho moderno unificando canais de comunicação, reduzindo a necessidade de várias ferramentas distintas. Ele aumenta a produtividade da equipe ao centralizar recursos, facilitar a colaboração em tempo real e garantir o compartilhamento seguro de informações. Ao integrar-se com o ecossistema mais amplo do Microsoft 365, o Teams oferece um ambiente coeso que suporta trabalho remoto, equipes híbridas e colaboração presencial, adaptando-se às diversas necessidades da força de trabalho atual.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17,631

#### How Do G2 Users Rate Microsoft Teams?

- **the product tem sido um bom parceiro comercial?:** 8.9/10 (Category avg: 8.9/10)
- **Apresentações:** 9.1/10 (Category avg: 8.9/10)
- **Permissões de Participante:** 8.8/10 (Category avg: 8.8/10)
- **Quadro de comunicações:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Microsoft Teams?

- **Vendedor:** [Microsoft](https://www.g2.com/pt/sellers/microsoft)
- **Ano de Fundação:** 1975
- **Localização da Sede:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 funcionários no LinkedIn®
- **Propriedade:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Engenheiro de Software, Gerente de Projetos
- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 39% Large, 38% Medium

#### What Do G2 Reviewers Say About Microsoft Teams?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham que o Microsoft Teams melhora **a colaboração em equipe** de forma eficaz, integrando reuniões, chat e gerenciamento de tarefas de maneira fluida.
- Os usuários acham o Microsoft Teams **fácil de usar** , integrando comunicação e colaboração de forma perfeita em vários dispositivos para um trabalho em equipe eficaz.
- Os usuários valorizam a **comunicação fluida** no Microsoft Teams, elogiando seu design intuitivo e acessibilidade sem esforço para o trabalho em equipe.
- Os usuários destacam as **capacidades eficientes de compartilhamento de arquivos** do Microsoft Teams, aprimorando a colaboração e comunicação dentro de suas equipes.
- Os usuários apreciam a **comunicação fácil** no Microsoft Teams, facilitando interações sem interrupções e garantindo a visibilidade da disponibilidade.

##### Cons

- Os usuários frequentemente enfrentam problemas de **carregamento lento** com o Microsoft Teams, impactando a eficiência e a experiência geral do usuário.
- Os usuários enfrentam **problemas de desempenho** com o Microsoft Teams, pois ele pode desacelerar os sistemas e consumir recursos significativos.
- Os usuários acham a **interface do usuário desordenada e não intuitiva** , levando a dificuldades na navegação e desempenho geral lento.
- Os usuários frequentemente enfrentam **problemas de conectividade** , levando a desconexões automáticas e desempenho ruim em ambientes de baixa largura de banda.
- Os usuários relatam **atrasos de desempenho** no Microsoft Teams, afetando particularmente sistemas mais antigos e causando inconsistências nas notificações.

#### What Are Recent G2 Reviews of Microsoft Teams?

**["Integração e Colaboração do Microsoft 365 Sem Interrupções, Tudo em Um Só Lugar"](https://www.g2.com/pt/survey_responses/microsoft-teams-review-13181348)**

**Rating:** 5.0/5.0 stars

_— Sineka V._

[Read full review](https://www.g2.com/pt/survey_responses/microsoft-teams-review-13181348)

**["Espaço de Trabalho Tudo-em-Um que Economiza Tempo com Reuniões Potencializadas por IA"](https://www.g2.com/pt/survey_responses/microsoft-teams-review-13189883)**

**Rating:** 5.0/5.0 stars

_— Torrey J._

[Read full review](https://www.g2.com/pt/survey_responses/microsoft-teams-review-13189883)

#### What Are G2 Users Discussing About Microsoft Teams?

- [What software do you need for Microsoft teams?](https://www.g2.com/pt/discussions/what-software-do-you-need-for-microsoft-teams) - 19 comments, 10 upvotes
- [Qual é a utilidade do Microsoft Teams?](https://www.g2.com/pt/discussions/what-is-the-use-of-microsoft-teams) - 19 comments, 6 upvotes
- [Quais são os melhores recursos do Microsoft Teams?](https://www.g2.com/pt/discussions/what-are-the-best-features-of-microsoft-teams) - 20 comments, 7 upvotes
- [Quais são os recursos do Microsoft Teams?](https://www.g2.com/pt/discussions/what-are-microsoft-teams-features) - 13 comments, 4 upvotes

### [Webex Suite](https://www.g2.com/pt/products/cisco-webex-suite/reviews)

O Webex Suite é um conjunto de colaboração tudo-em-um, impulsionado por IA, construído para aumentar a produtividade e maximizar o trabalho em equipe no ambiente de trabalho híbrido atual. Com 8 fluxos de trabalho individuais poderosos – Reuniões, Mensagens, Chamadas, Webinar, Eventos, Enquetes, Quadro Branco e Mensagens de Vídeo em um só, o Webex Suite oferece valor excepcional, experiências de usuário de classe mundial e áudio e vídeo incríveis, em qualquer lugar e em qualquer dispositivo. Com uma variedade de inovações de colaboração e IA, como o Assistente de IA do Webex, Tradução em Tempo Real, Remoção de Ruído de Fundo e mais, o Webex Suite oferece experiências ricas e inovadoras para funcionários e clientes, permitindo que eles se conectem, colaborem, engajem e realizem o trabalho de forma contínua. O Webex Suite é alimentado pela plataforma Webex líder do setor, que é segura, compatível e facilmente gerenciada com inteligência pervasiva embutida, trazendo inovações de IA em todo o portfólio do Webex. Todo o Webex Suite pode ser gerenciado através da ferramenta de gerenciamento de painel único, o Webex Control Hub. O Webex Suite é apoiado pela infraestrutura de segurança e rede líder do setor da Cisco, que garante a melhor qualidade de comunicações de vídeo e áudio. Fluxos de Trabalho do Webex Suite: Reuniões: Promova reuniões mais produtivas com experiências impulsionadas por IA e áudio e vídeo de alta qualidade. Mensagens: Colabore de forma assíncrona com mensagens ricas, compartilhamento seguro de arquivos e quadro branco digital para manter o trabalho fluindo entre as reuniões. Chamadas: Mantenha-se conectado com um sistema telefônico empresarial moderno e opções de chamadas flexíveis. Webinar: Hospede webinars de alta qualidade e promova o engajamento com conteúdo imersivo e experiências interativas para o público. Eventos: Potencialize eventos virtuais, presenciais e híbridos com agendas imersivas de múltiplas trilhas, bilhetagem, networking de participantes, análises e mais. Enquetes: Permita a participação ativa em todas as reuniões com questionários, enquetes e Q&A interativo. Quadro Branco: Libere a criatividade com uma solução de quadro branco digital para todos, em qualquer dispositivo. Mensagens de Vídeo: Grave, compartilhe ideias, engaje e facilite o feedback em tempo real com mensagens de vídeo intuitivas.

**Average Rating:** 4.2/5.0

**Total Reviews:** 17,667

#### How Do G2 Users Rate Webex Suite?

- **the product tem sido um bom parceiro comercial?:** 8.7/10 (Category avg: 8.9/10)
- **Apresentações:** 9.1/10 (Category avg: 8.9/10)
- **Permissões de Participante:** 8.7/10 (Category avg: 8.8/10)
- **Quadro de comunicações:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Webex Suite?

- **Vendedor:** [Cisco](https://www.g2.com/pt/sellers/cisco)
- **Website da Empresa:** www.cisco.com
- **Ano de Fundação:** 1984
- **Localização da Sede:** San Jose, CA
- **Twitter:** @Cisco  
720,366 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Engenheiro de Software, Engenheiro de Software Sênior
- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 50% Large, 31% Medium

#### What Do G2 Reviewers Say About Webex Suite?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do Webex Suite, desfrutando de comunicação fluida e configuração simples para colaboração sem interrupções.
- Os usuários valorizam a **integração perfeita** do Webex Suite, melhorando a organização e a capacidade de resposta em várias ferramentas.
- Os usuários valorizam a **alta confiabilidade** do Webex Suite, beneficiando-se de excelente qualidade de áudio e vídeo de forma consistente.
- Os usuários apreciam a **natureza tudo-em-um** do Webex Suite, integrando perfeitamente videoconferência, mensagens e ferramentas essenciais.
- Os usuários elogiam a **excelente qualidade de vídeo** do Webex Suite, garantindo uma comunicação clara e sem interrupções durante as reuniões.

##### Cons

- Os usuários experimentam **tempos de carregamento lentos** e atrasos, afetando a produtividade e a usabilidade, especialmente em redes mais lentas.
- Os usuários frequentemente enfrentam **problemas de desempenho** com o Webex Suite, incluindo atrasos, travamentos e um processo de configuração complexo.
- Os usuários acham o Webex Suite **não amigável** , muitas vezes lutando com sua interface e complexidade geral, especialmente ao aprender.
- Os usuários acham que a **falta de intuitividade** no Webex Suite pode levar a uma experiência de usuário desafiadora e complicada.
- Os usuários acham a **experiência do usuário ruim** do Webex Suite desafiadora, com uma configuração complexa e uma interface desordenada.

#### What Are Recent G2 Reviews of Webex Suite?

**["Conjunto confiável de videoconferência e planejamento de projetos"](https://www.g2.com/pt/survey_responses/webex-suite-review-13183133)**

**Rating:** 4.0/5.0 stars

_— Chandra K._

[Read full review](https://www.g2.com/pt/survey_responses/webex-suite-review-13183133)

**["Sólido como uma rocha e fácil de usar para reuniões virtuais"](https://www.g2.com/pt/survey_responses/webex-suite-review-10780203)**

**Rating:** 5.0/5.0 stars

_— Ema B._

[Read full review](https://www.g2.com/pt/survey_responses/webex-suite-review-10780203)

#### What Are G2 Users Discussing About Webex Suite?

- [Como o aplicativo Webex evoluiu para atender às demandas de ambientes de trabalho híbridos e colaboração virtual?](https://www.g2.com/pt/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes
- [Como o Webex Meetings atendeu às necessidades em evolução de equipes virtuais globais e webinars em grande escala?](https://www.g2.com/pt/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes
- [Para que é usado o Webex Meetings?](https://www.g2.com/pt/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes
- [Para que é usado o aplicativo Webex?](https://www.g2.com/pt/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes
- [What is the Cisco Webex meetings desktop app?](https://www.g2.com/pt/discussions/what-is-the-cisco-webex-meetings-desktop-app) - 2 comments, 1 upvote

### [Zoom Workplace](https://www.g2.com/pt/products/zoom-workplace/reviews)

Adeus sobrecarga de aplicativos. Olá trabalho sem esforço.\nO trabalho pode ser complicado. Suas ferramentas não deveriam ser. O Zoom Workplace conecta todas as formas de colaboração — de reuniões a documentos, chat e mais — com IA integrada e integrações perfeitas que ajudam as equipes a se concentrarem e trabalharem sem falhas.\n\nZoom Comunicações: Conexão Unificada e Sem Esforço para o Trabalho Moderno Traga todas as formas de comunicação das suas equipes — reuniões, chat, chamadas, e-mail e agendamento — em uma experiência contínua. Com o Zoom, a colaboração acontece mais rápido e de forma mais natural entre canais, sem trocar de aplicativos ou perder o contexto. De chats espontâneos a reuniões e chamadas agendadas, tudo permanece conectado, pesquisável e seguro — alimentado por uma plataforma intuitiva construída para o modo de trabalho das equipes modernas.\n\nZoom Produtividade: Fluxos de Trabalho Conectados, Trabalho Sem Esforço Transforme a forma como o trabalho é realizado com colaboração orientada por IA que mantém pessoas, conteúdo e ações em um só lugar. De brainstorming em quadros brancos a co-criação em documentos, compartilhamento de clipes e automação de acompanhamentos, o Zoom conecta cada etapa do seu fluxo de trabalho. Com o Zoom Hub e gerenciamento de vídeo integrado, o conhecimento permanece organizado, acessível e acionável — para que as equipes possam passar da ideia ao resultado sem atritos.\n\nZoom Espaços: Ambientes de Trabalho Mais Inteligentes e Conectados para Cada Equipe Dê vida aos seus ambientes físicos e híbridos com espaços inteligentes e conectados. O Zoom Espaços unifica salas de reunião, reservas de mesas, sinalização digital e gestão de visitantes em uma experiência contínua — tornando simples colaborar, navegar e gerenciar o local de trabalho. Seja os funcionários remotos, híbridos ou no local, o Zoom cria um ambiente consistente, seguro e flexível que mantém as equipes conectadas onde quer que o trabalho aconteça.\n\nZoom Engajamento de Funcionários: Conecte, Inspire e Empodere Cada Funcionário Promova pertencimento e alinhamento com o Workvivo by Zoom — uma plataforma moderna de experiência do funcionário que une comunicação, cultura e comunidade em um só lugar. De atualizações em toda a empresa a reconhecimento, feedback e engajamento social, o Workvivo dá a cada funcionário uma voz e um senso de conexão. Integrado diretamente no Zoom Workplace, ajuda as organizações a fortalecer a cultura, aumentar o engajamento e manter as equipes informadas e inspiradas — não importa onde trabalhem.

**Average Rating:** 4.5/5.0

**Total Reviews:** 53,552

#### How Do G2 Users Rate Zoom Workplace?

- **the product tem sido um bom parceiro comercial?:** 9.1/10 (Category avg: 8.9/10)
- **Apresentações:** 9.3/10 (Category avg: 8.9/10)
- **Permissões de Participante:** 8.9/10 (Category avg: 8.8/10)
- **Quadro de comunicações:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zoom Workplace?

- **Vendedor:** [Zoom](https://www.g2.com/pt/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Website da Empresa:** www.zoom.com
- **Ano de Fundação:** 2011
- **Localização da Sede:** San Jose, CA
- **Twitter:** @zoom  
1,042,714 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website)  
13,494 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Proprietário, Engenheiro de Software
- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 51% Small, 31% Medium

#### What Do G2 Reviewers Say About Zoom Workplace?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários valorizam a **facilidade de uso** com o Zoom Workplace, desfrutando de acesso conveniente a múltiplos recursos em um só lugar.
- Os usuários adoram as **reuniões de equipe fáceis** no Zoom, com recursos como salas de grupos e compartilhamento de tela sem interrupções que melhoram a colaboração.
- Os usuários elogiam a **confiabilidade** do Zoom Workplace, garantindo conexões sem interrupções mesmo durante condições desafiadoras de internet.
- Os usuários apreciam a **facilidade de uso e confiabilidade** do Zoom Workplace para reuniões sem interrupções e colaboração eficaz.
- Os usuários valorizam os recursos de **videoconferência fáceis de usar** do Zoom Workplace, melhorando a colaboração e a produtividade entre as equipes.

##### Cons

- Os usuários observam os **recursos limitados** do Zoom Workplace, expressando o desejo por ferramentas aprimoradas e funcionalidade simplificada.
- Os usuários frequentemente enfrentam **problemas com o Zoom** , como fadiga e problemas de conectividade, tornando reuniões longas desafiadoras e impessoais.
- Os usuários frequentemente enfrentam **problemas em reuniões** como fadiga, interface desordenada e problemas de conectividade, impactando a satisfação geral.
- Os usuários observam as **funcionalidades ausentes** do Zoom Workplace, destacando a necessidade de melhorar o acesso ao chat e o compartilhamento de gravações.
- Os usuários enfrentam **problemas de conexão** com o Zoom Workplace, afetando a usabilidade e a satisfação geral em comparação com alternativas como o Google Meet.

#### What Are Recent G2 Reviews of Zoom Workplace?

**["Plataforma Confiável para Reuniões Remotas e Colaboração em Equipe"](https://www.g2.com/pt/survey_responses/zoom-workplace-review-13173281)**

**Rating:** 5.0/5.0 stars

_— EMMANUELA O._

[Read full review](https://www.g2.com/pt/survey_responses/zoom-workplace-review-13173281)

**["O Zoom torna o aprendizado ao vivo pessoal e interativo"](https://www.g2.com/pt/survey_responses/zoom-workplace-review-13193875)**

**Rating:** 4.5/5.0 stars

_— Серафіма ._

[Read full review](https://www.g2.com/pt/survey_responses/zoom-workplace-review-13193875)

#### What Are G2 Users Discussing About Zoom Workplace?

- [Is Zoom Workplace worth it?](https://www.g2.com/pt/discussions/is-zoom-workplace-worth-it) - 29 comments, 38 upvotes
- [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/pt/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 8 comments, 11 upvotes
- [What does Zoom do?](https://www.g2.com/pt/discussions/what-does-zoom-do) - 30 comments, 12 upvotes
- [Quais são os recursos oferecidos pelo Zoom?](https://www.g2.com/pt/discussions/what-are-the-features-offered-by-zoom) - 5 comments, 2 upvotes
- [How do you add features in Zoom?](https://www.g2.com/pt/discussions/how-do-you-add-features-in-zoom) - 18 comments, 2 upvotes

### [JioMeet](https://www.g2.com/products/jiomeet/reviews)

Enjoy seamless virtual connections with JioMeet - an Indian app bringing the world closer together! JioMeet is connecting us all with its video conferencing solutions! It is not just the seamless video calls but also the plethora of features it brings to its users that makes JioMeet a revolutionary platform for personal and professional calls! What's more, with JioMeet Enterprise, businesses across industries are empowered with additional features to connect, collaborate, and synergize efficiently! Working professionals can enjoy Enterprise-grade features and security to enhance their productivity in hybrid working models! JioMeet is bringing a wave of digital transformation in how we connect on personal and professional calls with its - ● New intuitive and interactive layout ● Multilingual support ● WhatsApp integration ● In-call Reactions ● Large meeting capabilities ● HD Audio and Video quality ● Record feature to save your memories and meetings ● Start, Plan, and Join meetings with ease ● App Integrations on WhatsApp, Microsoft Teams, and Microsoft Outlook ● Unlimited and uninterrupted calls for up to 24hrs ● Password-protected meetings ● Virtual Backgrounds to customize the user experience ● Whiteboard and screen-sharing capabilities. ● Audio Only Mode for patchy internet connections ● Multi-device login support for up to 5 devices ● Seamlessly switch from one device to another while on the call ● Active Speaker view layout ● Waiting rooms to enable the host with more control over meeting participants ● Create Groups and start calling/chatting with a single click ● Easy sign-up with Mobile Number/Email ID. We only support Indian mobile numbers. ● Availability on Android, Windows, iOS, Mac, SIP/H.323 systems

**Average Rating:** 4.4/5.0

**Total Reviews:** 455

#### How Do G2 Users Rate JioMeet?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.2/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind JioMeet?

- **Seller:** [JioSign](https://www.g2.com/sellers/jiosign)
- **HQ Location:** Ghansoli, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f1d5d935f4cef667445682c733c60695d978a2c1577b3b2a1df0062946fc68d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjiosign%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Student, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 35% Small, 18% Medium

#### What Do G2 Reviewers Say About JioMeet?

_AI-generated summary from verified user reviews_

##### Pros

- Users find JioMeet to have a **user-friendly interface** , making video calls straightforward and enjoyable for all ages.
- Users find JioMeet's **easy setup** impressive, facilitating quick access to seamless video conferencing without hassle.
- Users praise JioMeet for its **high-definition video quality** , enhancing their virtual interactions with clarity and ease.
- Users find JioMeet to be **highly reliable** , enjoying consistent connectivity and performance even on mobile data.
- Users praise the **excellent audio quality** of JioMeet, ensuring smooth communication during video calls without interruptions.

##### Cons

- Users find JioMeet's **limited features** lacking compared to other platforms, affecting collaboration and customization options.
- Users find JioMeet's **missing features** like advanced collaboration tools a significant limitation compared to competitors.
- Users face **audio lag and connectivity issues** on JioMeet, impacting the quality of their experience significantly.
- Users complain about the **poor quality** of JioMeet, citing issues with video lag, audio sync, and basic interface.
- Users find JioMeet's **basic interface** lacking compared to competitors, desiring more advanced features for enhanced interaction.

#### What Are Recent G2 Reviews of JioMeet?

**["Clean, Reliable JioMeet for Smooth Meetings and Screen Sharing"](https://www.g2.com/survey_responses/jiomeet-review-13195672)**

**Rating:** 5.0/5.0 stars

_— Ali Khusroo B._

[Read full review](https://www.g2.com/survey_responses/jiomeet-review-13195672)

**["A Cost-Effective, Enterprise-Grade Video Conferencing Solution"](https://www.g2.com/survey_responses/jiomeet-review-12984251)**

**Rating:** 5.0/5.0 stars

_— kaushal p._

[Read full review](https://www.g2.com/survey_responses/jiomeet-review-12984251)

#### What Are G2 Users Discussing About JioMeet?

- [What is JioMeet used for?](https://www.g2.com/discussions/what-is-jiomeet-used-for) - 11 comments, 8 upvotes

### [Microsoft 365](https://www.g2.com/fr/products/microsoft365/reviews)

Lancez et développez votre entreprise avec Microsoft 365. Faites plus, plus rapidement, avec des outils intelligents pour créer, envoyer, partager et stocker des documents professionnels et de marque avec vos clients et votre équipe - en toute sécurité dans le cloud. Microsoft 365 est une suite de logiciels basée sur le cloud conçue pour vous aider à faire plus - avec des applications de communication, de conception et de gestion de données de premier ordre, des services cloud intelligents et une sécurité avancée. Accédez à vos données de n'importe où, collaborez avec les membres de l'équipe en temps réel, rencontrez des personnes virtuellement et utilisez des milliers de modèles prédéfinis pour mieux communiquer avec les clients et gérer votre entreprise - le tout avec une technologie de sécurité intégrée qui protège vos données et appareils de n'importe où. Obtenez les dernières applications Office, telles que Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, et plus encore.

**Average Rating:** 4.6/5.0

**Total Reviews:** 5,536

#### How Do G2 Users Rate Microsoft 365?

- **the product a-t-il été un bon partenaire commercial?:** 8.8/10 (Category avg: 8.9/10)
- **Présentations:** 9.1/10 (Category avg: 8.9/10)
- **Autorisations des participants:** 9.0/10 (Category avg: 8.8/10)
- **Tableau blanc:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Microsoft 365?

- **Vendeur:** [Microsoft](https://www.g2.com/fr/sellers/microsoft)
- **Année de fondation:** 1975
- **Emplacement du siège social:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employés sur LinkedIn®
- **Propriété:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Propriétaire, Ingénieur logiciel
- **Top Industries:** Technologie de l'information et services, Gestion de l'éducation
- **Company Size:** 37% Medium, 35% Small

#### What Do G2 Reviewers Say About Microsoft 365?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de Microsoft 365, profitant d'un accès transparent à des outils puissants sur n'importe quel appareil.
- Les utilisateurs apprécient la **collaboration d'équipe fluide** dans Microsoft 365, améliorant la productivité et la communication à travers toutes les applications.
- Les utilisateurs apprécient **l'intégration transparente avec les applications Microsoft** , améliorant l'accessibilité et la collaboration à travers leurs projets.
- Les utilisateurs apprécient les **intégrations transparentes** de Microsoft 365, améliorant la collaboration et l'accessibilité à travers les applications Microsoft.
- Les utilisateurs apprécient l' **intégration transparente** de Microsoft 365, améliorant l'accessibilité et la collaboration entre les applications.

##### Cons

- Les utilisateurs estiment que le **coût de l'abonnement est cher** par rapport aux alternatives gratuites, ce qui limite l'accessibilité pour certains.
- Les utilisateurs sont souvent confrontés à des **fonctionnalités manquantes** et à des mises à jour frustrantes dans Microsoft 365 qui perturbent leur flux de travail et leur expérience.
- Les utilisateurs trouvent la **, surtout pour les personnes non techniques naviguant à travers des fonctionnalités et des outils complexes.**
- Les utilisateurs sont frustrés par les **fonctionnalités limitées** de Microsoft 365, nécessitant souvent des plans coûteux pour une fonctionnalité complète.
- Les utilisateurs estiment que Microsoft 365 **manque de fonctionnalités** pour les petites équipes, car certains outils essentiels ne sont disponibles que dans les plans plus chers.

#### What Are Recent G2 Reviews of Microsoft 365?

**["Microsoft 365 : Un écosystème de collaboration complet et sécurisé propulsé par Copilot"](https://www.g2.com/fr/survey_responses/microsoft-365-review-13193350)**

**Rating:** 5.0/5.0 stars

_— Rene "Rocky" E._

[Read full review](https://www.g2.com/fr/survey_responses/microsoft-365-review-13193350)

**["Je ne peux pas imaginer ma journée de travail sans ça."](https://www.g2.com/fr/survey_responses/microsoft-365-review-11355040)**

**Rating:** 4.0/5.0 stars

_— Chintan P._

[Read full review](https://www.g2.com/fr/survey_responses/microsoft-365-review-11355040)

#### What Are G2 Users Discussing About Microsoft 365?

- [Quels sont les usages des logiciels Microsoft ?](https://www.g2.com/fr/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote
- [Quel type de logiciel est Microsoft Office ?](https://www.g2.com/fr/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote
- [Quels programmes sont inclus dans la suite Microsoft Office ?](https://www.g2.com/fr/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment
- [Quelles sont les fonctionnalités de Microsoft Office ?](https://www.g2.com/fr/discussions/what-is-microsoft-office-features) - 2 comments

### [Riverside](https://www.g2.com/products/riverside/reviews)

Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees. Trusted by independent podcasters like Tim Ferriss, Mel Robbins, and Guy Raz, and by brands including Spotify, Marvel, HubSpot, Microsoft, and Intuit. What are Riverside's core benefits? - All-in-one: Record, live stream, edit, repurpose, host, and publish from one platform. Studio-quality results, no studio needed: Up to 4K video and uncompressed audio, recorded locally so quality doesn’t depend on the internet connection. - AI that does the heavy lifting: Edit by chatting or by editing text, clip automatically, enhance audio, translate, and generate show notes in seconds. - Speed without compromising quality: Cut hours of post-production into minutes. - Maximum reach from every recording: Built-in repurposing into clips, captions, transcripts, translations, and social formats. - No learning curve: Easy enough for first-timers, deep enough for pros. Guests join from a browser link. What are Riverside's main features? - Record crystal-clear audio and video regardless of internet connection - Edit content with intuitive, time-saving tools leveraging AI - Repurpose content automatically for multiple channels - Live stream to any social platforms (YouTube, Facebook, Instagram, Twitch, and more) - Transcribe audio and video files in 100+ languages with 99% accuracy - Host and distribute your podcast to major directories like Spotify, Apple, and YouTube. What is Riverside best used for? For creators: - Podcast recording, editing, hosting, and publishing - Remote video interviews with guests anywhere in the world - YouTube videos and long-form content - Live shows and live podcasts - Solo recordings, screen capture, and tutorials For businesses and teams: - Marketing video: testimonials, case studies, social content, brand podcasts - Webinars and virtual events up to 10,000 attendees - Internal communications: town halls, executive updates, all-hands - Learning and development: training, onboarding, internal knowledge - Sales: demos, prospect calls, customer stories - Product: demos, recorded user calls, walkthroughs - Producers and agencies: multi-guest remote production with full producer control What does Riverside offer for businesses? Full production control: - Producer Mode: Run the session without appearing in the recording. Control guests’ mics, cameras, layouts, and teleprompters. - Studio branding: Lock fonts, colors, logos, and overlays so content stays on-brand at scale. Team collaboration: - Workspaces, roles, and permissions: Organize teams, assign access, share files inside/outside the company. - In-editor comments: Feedback without Slack threads or screen recordings. - Riverside API Scale and speed: - Unlimited recording, storage, and exports. - Simultaneous team editing. Enterprise-grade security and support: - End-to-end encryption. SSO available. - 24/7 live support - Dedicated Customer Success Manager. - Producer on demand

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,740

#### How Do G2 Users Rate Riverside?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Riverside?

- **Seller:** [Riverside](https://www.g2.com/sellers/riverside)
- **Company Website:** riverside.com
- **Year Founded:** 2020
- **HQ Location:** Palo Alto, California
- **Twitter:** @RiversidedotFM  
10,509 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0019de22888d50b222c26cd9bbb7c49aefd52f7e022cf82ecb406e771e4d40a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Friverside-fm%2F&secure%5Burl_type%5D=linkedin_company_website)  
450 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, Owner
- **Top Industries:** Entertainment, Media Production
- **Company Size:** 89% Small, 10% Medium

#### What Do G2 Reviewers Say About Riverside?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Riverside, allowing them to focus on content without technical distractions.
- Users appreciate the **exceptional audio and video quality** of Riverside, making podcasting smoother and more professional.
- Users appreciate the **high quality** of Riverside, enabling them to create professional and polished video content effortlessly.
- Users praise Riverside for its **streamlined and professional recording experience** , benefiting from intuitive features and excellent support.
- Users admire the **excellent video quality** on Riverside, enabling them to create professional-looking content effortlessly.

##### Cons

- Users experience **recording issues** like audio quality problems and transcription errors, impacting overall satisfaction with Riverside.
- Users find Riverside lacking in **essential features** like green screen capability and collaborative tools, impacting usability.
- Users desire to see **feature deficiencies** in Riverside addressed, specifically for green screen and Zapier integration.
- Users experience **audio issues** , including missing tracks and unwanted background noise, affecting overall quality during recordings.
- Users experience **editing issues** with disconnected tools and resource intensity, affecting overall performance and usability.

#### What Are Recent G2 Reviews of Riverside?

**["Extremely Intuitive Platform and an Overall Great Tool"](https://www.g2.com/survey_responses/riverside-review-13188579)**

**Rating:** 5.0/5.0 stars

_— Evan T._

[Read full review](https://www.g2.com/survey_responses/riverside-review-13188579)

**["Easy, User-Friendly All-in-One Editor with Excellent AI and Regular Updates"](https://www.g2.com/survey_responses/riverside-review-13164413)**

**Rating:** 5.0/5.0 stars

_— Adam P._

[Read full review](https://www.g2.com/survey_responses/riverside-review-13164413)

#### What Are G2 Users Discussing About Riverside?

- [How do I record on Riverside FM?](https://www.g2.com/discussions/how-do-i-record-on-riverside-fm)
- [Can you screen share on Riverside FM?](https://www.g2.com/discussions/can-you-screen-share-on-riverside-fm) - 3 comments
- [What is Riverside FM?](https://www.g2.com/discussions/what-is-riverside-fm) - 2 comments
- [How does Riverside FM work?](https://www.g2.com/discussions/how-does-riverside-fm-work) - 1 comment

### [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

**Average Rating:** 4.2/5.0

**Total Reviews:** 16,582

#### How Do G2 Users Rate GoTo Meeting?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Presentations:** 9.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.7/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GoTo Meeting?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
994 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 39% Medium

#### What Do G2 Reviewers Say About GoTo Meeting?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of GoTo Meeting, enabling seamless virtual meetings without installation hassles.
- Users appreciate the **easy setup** of GoTo Meeting, enabling quick access for participants and hosts without complex installation.
- Users highlight the **reliability** of GoTo Meeting, ensuring smooth and effective virtual meetings across various devices.
- Users value the **simplicity and ease of use** of GoTo Meeting, making online meetings hassle-free and efficient.
- Users find GoTo Meeting to be highly **intuitive** , enabling seamless participation and effortless setup for virtual conferences.

##### Cons

- Users criticize the **poor quality** of GoTo Meeting features like whiteboarding and recording, impacting overall usability.
- Users find the **user interface unintuitive** , often needing assistance and facing difficulties during meetings or webinars.
- Users report **integration issues** with GoTo Meeting, lacking seamless connections to essential third-party tools and applications.
- Users feel that GoTo Meeting has **limited features** , lacking advanced tools and integrations compared to competitors like Zoom.
- Users often experience **connection issues** , leading to lag and dropped calls during important meetings.

#### What Are Recent G2 Reviews of GoTo Meeting?

**["Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration"](https://www.g2.com/survey_responses/goto-meeting-review-12798106)**

**Rating:** 4.5/5.0 stars

_— Francisco B._

[Read full review](https://www.g2.com/survey_responses/goto-meeting-review-12798106)

**["Streamlined Meetings, Room for Chat Improvement"](https://www.g2.com/survey_responses/goto-meeting-review-4321762)**

**Rating:** 4.0/5.0 stars

_— Jacky B._

[Read full review](https://www.g2.com/survey_responses/goto-meeting-review-4321762)

#### What Are G2 Users Discussing About GoTo Meeting?

- [What makes join.me a go-to choice for online meetings and team collaboration?](https://www.g2.com/discussions/what-makes-join-me-a-go-to-choice-for-online-meetings-and-team-collaboration) - 2 comments
- [What unique features make GoTo Meeting stand out in comparison to other video conferencing tools?](https://www.g2.com/discussions/what-unique-features-make-goto-meeting-stand-out-in-comparison-to-other-video-conferencing-tools) - 2 comments
- [How is join.me being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-join-me-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments
- [What is GoTo Meeting used for?](https://www.g2.com/discussions/what-is-goto-meeting-used-for) - 3 comments
- [What is join.me used for?](https://www.g2.com/discussions/join-me-what-is-join-me-used-for) - 2 comments

### [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews)

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime.

**Average Rating:** 4.3/5.0

**Total Reviews:** 641

#### How Do G2 Users Rate Amazon Chime?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.4/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Amazon Chime?

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud  
2,232,483 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
147,094 employees on LinkedIn®
- **Ownership:** NASDAQ: AMZN

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Student
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 35% Large, 31% Small

#### What Do G2 Reviewers Say About Amazon Chime?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Amazon Chime, enjoying quick joins and seamless collaboration for professional conversations.
- Users appreciate the **easy setup** of Amazon Chime, enabling quick access to meetings without hassle.
- Users appreciate the **high-quality audio** of Amazon Chime, enhancing focus and providing a professional communication experience.
- Users appreciate the **reliable audio and video quality** of Amazon Chime, enhancing focus and productivity in meetings.
- Users appreciate the **high-quality video and audio** of Amazon Chime, enhancing professionalism in meetings and collaboration.

##### Cons

- Users find the **user interface unremarkable** , lacking intuitiveness and customization, affecting usability and experience.
- Users feel frustrated with the **limited features** of Amazon Chime, especially when compared to competitors like Zoom.
- Users find the **missing features** of Amazon Chime frustrating, especially compared to more advanced platforms like Zoom or Teams.
- Users often face **connectivity issues** with Amazon Chime, experiencing frequent disconnections and lag during calls.
- Users find Amazon Chime's **limited integrations** frustrating, affecting usability and overall experience compared to competitors.

#### What Are Recent G2 Reviews of Amazon Chime?

**["Effortless One-Click Meetings with Crisp Audio, Noise Suppression, and Transcripts"](https://www.g2.com/survey_responses/amazon-chime-review-13139425)**

**Rating:** 5.0/5.0 stars

_— Praveen Prem Kumar S._

[Read full review](https://www.g2.com/survey_responses/amazon-chime-review-13139425)

**["Frictionless Meeting Links and Smooth Calendar Integration"](https://www.g2.com/survey_responses/amazon-chime-review-12812753)**

**Rating:** 4.5/5.0 stars

_— Aditya K._

[Read full review](https://www.g2.com/survey_responses/amazon-chime-review-12812753)

#### What Are G2 Users Discussing About Amazon Chime?

- [What is Amazon Chime used for?](https://www.g2.com/discussions/what-is-amazon-chime-used-for) - 2 comments
- [Who can use Amazon chime?](https://www.g2.com/discussions/amazon-chime-who-can-use-amazon-chime) - 2 comments
- [Does chime work with Amazon?](https://www.g2.com/discussions/does-chime-work-with-amazon) - 2 comments
- [What does Amazon chime do?](https://www.g2.com/discussions/what-does-amazon-chime-do) - 2 comments

### [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews)

One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid work. Communication and collaboration that cuts through EX to CX across all departments of an organization. Online meeting or web conferencing is a rapidly growing segment of the Internet as more businesses opt to connect with customers and partners remotely. Zoho Meeting is the easiest and most affordable online web conferencing tool to enhance the business collaboration with screen/application sharing, whiteboard sharing, remote control, audio, and video conferencing. It provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost-effective online meetings. Host product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser. Zoho Meeting is typically used in the following scenarios. You can host secure, robust web meetings and share your screen online with your remote audience using any browser or computer operating system. Your remote audience can be from any part of the world and they can be in different locations. Zoho Meeting saves time, travel and money by providing real-time virtual meetings - While face-to-face meetings are still a necessity and irreplaceable in many circumstances; the power of a Zoho Meeting provides the next best thing. Online meeting is also tightly integrated with Zoho CRM, Zoho Projects, Microsoft Teams, Slack, Gmail, and more. Now you can schedule, invite, host meetings and view reports and recording from your Zoho CRM account. You can organize cost-effective sales and marketing meetings with a few simple clicks of your mouse. Demonstrate your products and services to potential clients, connect with your colleagues for discussions and periodic meetings, engage larger audiences and even perform after-sales support. Simplify your sales process with online presentations, conduct web meetings for business strategy and marketing; communicate efficiently and quickly with your customers anywhere, anytime. You can target new prospects or announce new product launches to your existing customer base using Zoho Meeting. Host large virtual events and live stream them on social platform. Webinars and media launches can effectively be managed to save you a bundle in time and money.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,140

#### How Do G2 Users Rate Zoho Meeting?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Presentations:** 9.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 9.0/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zoho Meeting?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 80% Small, 14% Medium

#### What Do G2 Reviewers Say About Zoho Meeting?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Zoho Meeting, enjoying its simple setup and intuitive features for all skill levels.
- Users value the **easy setup** of Zoho Meeting, allowing quick access to meetings without any downloads.
- Users appreciate the **cost-effective features** of Zoho Meeting, offering a great combination of tools for productivity.
- Users find Zoho Meeting's **simplicity** enhances their experience, making meetings easy to start and use.
- Users find Zoho Meeting to be **affordable** , offering quality solutions at a budget-friendly price for small teams.

##### Cons

- Users experience **lag and blurry video quality** during calls, affecting their overall satisfaction with Zoho Meeting.
- Users experience **audio issues** in Zoho Meeting, struggling with sound quality and participant connectivity during calls.
- Users find **missing features** in Zoho Meeting, noting limitations in customization and engagement tools compared to competitors.
- Users find a lack of **essential functionality** , such as limited access to recordings and insufficient addon explanations.
- Users experience **poor quality** with lag, blurry video, and audio issues affecting their overall meeting experience.

#### What Are Recent G2 Reviews of Zoho Meeting?

**["Zoho Meeting Just Works: Easy Setup, Reliable Webinars, Great Value"](https://www.g2.com/survey_responses/zoho-meeting-review-13071020)**

**Rating:** 5.0/5.0 stars

_— Beyond T._

[Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-13071020)

**["Sharing my screen saves me from a lot of back-and-forth"](https://www.g2.com/survey_responses/zoho-meeting-review-13064237)**

**Rating:** 4.5/5.0 stars

_— Alamgir H._

[Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-13064237)

#### What Are G2 Users Discussing About Zoho Meeting?

- [What is Zoho Meeting used for?](https://www.g2.com/discussions/zoho-meeting-what-is-zoho-meeting-used-for) - 1 comment
- [How do I host a Zoho Meeting?](https://www.g2.com/discussions/how-do-i-host-a-zoho-meeting) - 1 comment
- [Is Zoho Meeting free?](https://www.g2.com/discussions/is-zoho-meeting-free) - 2 comments, 1 upvote
- [What is Zoho Meeting used for?](https://www.g2.com/discussions/what-is-zoho-meeting-used-for) - 2 comments

### [RingEX](https://www.g2.com/products/ringex/reviews)

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

**Average Rating:** 4.2/5.0

**Total Reviews:** 1,385

#### How Do G2 Users Rate RingEX?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Presentations:** 9.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.9/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind RingEX?

- **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral)
- **Company Website:** www.ringcentral.com
- **Year Founded:** 1999
- **HQ Location:** Belmont, CA
- **Twitter:** @RingCentral  
61,963 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,726 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About RingEX?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates.
- Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction.
- Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use.
- Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration.
- Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences.

##### Cons

- Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance.
- Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges.
- Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience.
- Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support.
- Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration.

#### What Are Recent G2 Reviews of RingEX?

**["Stable calls, solid messaging, and AI that actually helps after meetings"](https://www.g2.com/survey_responses/ringex-review-13097268)**

**Rating:** 4.5/5.0 stars

_— Omar S._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13097268)

**["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)**

**Rating:** 5.0/5.0 stars

_— Aashu J._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13169167)

#### What Are G2 Users Discussing About RingEX?

- [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for)
- [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments
- [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products)
- [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office)

### [Avaya Unified Communications](https://www.g2.com/products/avaya-unified-communications/reviews)

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility. Core Capabilities Avaya Unified Communications encompasses a comprehensive set of features including: Voice & Calling: VoIP, call forwarding, transfer, conferencing, and multi-line support Messaging & Presence: Instant messaging, presence awareness (showing who is available, busy, or offline), and SMS/fax capabilities Video Conferencing: Browser-based HD video conferencing with screen sharing, annotation tools, and personalized meeting rooms Collaboration: Team workspaces, calendar integration, contact management, and third-party application integration Deployment Models Avaya offers multiple UC solutions to suit different organizational needs: Avaya Cloud Office is a cloud-based Unified Communications as a Service (UCaaS) platform providing phones, apps, messaging, conferencing, video, and team meeting capabilities in a single, flexible offering. Available in Standard, Premium, and Ultimate subscription tiers, it delivers streamlined global management with minimal IT overhead. Avaya IP Office Subscription supports both traditional Telephony Users and advanced UC Users. UC Users gain mobility features including softphone applications, video calling, instant messaging, presence capabilities, and integrations with Salesforce, Outlook, and Microsoft Teams. Avaya Aura is a communications platform that can be deployed on-premises, in private cloud, or in hybrid configurations, providing a robust foundation for voice, video, messaging, and collaboration with integration for modern collaboration tools. Avaya Aura Private Cloud offers cloud-hosted UC bundles—Essentials, Advanced, and Ultra—with capabilities including telephony, voicemail, instant messaging, team conferencing, mobility, and seamless integration with Microsoft Teams and Zoom. Avaya Managed Services provides dedicated support for organizations seeking operational simplification, with tiered UC offerings and ongoing vendor management. Key Benefits Unified Experience: Single interface for all communication modes reduces context-switching and improves productivity Mobility: Work from anywhere with secure mobile access and multi-device call management Scalability: Solutions for small teams to large enterprises with flexible subscription and licensing models Integration: Seamless compatibility with Microsoft Teams, Zoom, Salesforce, and other business-critical applications Security: Enterprise-grade security with device enrollment, call detail recording, and compliance features Cost Efficiency: Cloud-based options reduce capital infrastructure investment and IT management overhead Summary Avaya Unified Communications serves organizations seeking modern, integrated communication platforms that support hybrid and remote work, reduce communication silos, and enable employees to collaborate effectively from any location. Whether deployed on-premises, in the cloud, or in hybrid configurations, Avaya UC provides the flexibility, reliability, and feature richness enterprises require.

**Average Rating:** 4.2/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Avaya Unified Communications?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Presentations:** 10.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Avaya Unified Communications?

- **Seller:** [Avaya](https://www.g2.com/sellers/avaya)
- **Year Founded:** 2000
- **HQ Location:** Morristown, NJ
- **Twitter:** @Avaya  
36,704 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb7b6b87b0fee52cbc9e0a2fcc8e720949ef23b4dac0afa2a3d3662f9753a20a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1494%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,775 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Large, 24% Medium

#### What Do G2 Reviewers Say About Avaya Unified Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of implementation and intuitive interface** of Avaya Unified Communications, enhancing overall productivity.
- Users value the **effective communication** tools of Avaya UCaaS, enhancing connectivity through VoIP, messaging, and video features.
- Users love the **customizability** of Avaya UCaaS, enhancing communication through personalized features and seamless integration options.
- Users value the **extensive customization** options in Avaya UCaaS, enhancing their communication experience with tailored features.
- Users value the **easy implementation** of Avaya Unified Communications, enhancing user experience with intuitive handling.

##### Cons

- Users experience **call drops** and audio issues with Avaya Unified Communications, impacting communication quality significantly.
- Users face **connection issues** with Avaya, including dropped calls and audio quality inconsistencies affecting communication effectiveness.
- Users often face **audio issues** with Avaya, leading to dropped calls and interruptions during communication.
- Users report **audio problems** with Avaya, including dropped calls and glitches that disrupt communication quality.
- Users often face **call connectivity issues** , requiring careful configuration to prevent errors and call drops.

#### What Are Recent G2 Reviews of Avaya Unified Communications?

**["Crystal-Clear Calls with Flexible Call Settings"](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)**

**Rating:** 5.0/5.0 stars

_— Jose Pablo P._

[Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)

**["superb"](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)**

**Rating:** 4.5/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)

### [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews)

Adobe Connect empowers you with the true potential of virtual technology to craft unforgettable stories. Utilize its adaptable platform to create and present exceptional virtual experiences for diverse audiences. Elevate your training sessions, webinars, and meetings, making them extraordinary while ensuring secure outreach beyond the ordinary. Create Genuine Connections: Redefine audience engagement by crafting immersive virtual experiences using robust storyboarding and engagement design tools. Global Outreach: Harness the genuine power of virtual communication to connect with audiences from various backgrounds and abilities worldwide. All-in-One Solution: Your search ends here. A unified platform to plan, execute, and monitor your events. We've got all your event workflows covered.

**Average Rating:** 4.0/5.0

**Total Reviews:** 918

#### How Do G2 Users Rate Adobe Connect?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Presentations:** 8.9/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.6/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Adobe Connect?

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe  
956,842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website)  
42,087 employees on LinkedIn®
- **Ownership:** NASDAQ:ADBE

#### Who Uses This Product?

- **Who Uses This:** Teacher, Instructor
- **Top Industries:** Higher Education, Primary/Secondary Education
- **Company Size:** 37% Medium, 33% Large

#### What Do G2 Reviewers Say About Adobe Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Adobe Connect, facilitating efficient communication and project management seamlessly.
- Users value the **rich features** of Adobe Connect, enhancing collaboration and efficiency in presentations and meetings.
- Users appreciate the **high video quality** of Adobe Connect, enhancing collaboration and virtual meeting experiences significantly.
- Users appreciate the **efficiency** of Adobe Connect, finding it ideal for effective collaboration and project presentation.
- Users value the **high security** of Adobe Connect, ensuring confidentiality and safe collaboration in virtual environments.

##### Cons

- Users find Adobe Connect to be **expensive** , especially for smaller organizations needing affordable meeting solutions.
- Users find the **mobile app issues** frustrating, noting poor performance and limited functionality compared to desktop options.
- Users dislike the **restrictive admin controls** that limit participant access and complicate their webinar experience.
- Users experience **admin control issues** , such as limited access and inconsistent audio/video quality during webinars.
- Users experience **application instability** on mobile devices and older laptops, hindering their overall user experience.

#### What Are Recent G2 Reviews of Adobe Connect?

**["Adobe Connect, a platform that helps you advance your projects and work goals."](https://www.g2.com/survey_responses/adobe-connect-review-11711543)**

**Rating:** 5.0/5.0 stars

_— Daniel K._

[Read full review](https://www.g2.com/survey_responses/adobe-connect-review-11711543)

**["Share your stories and work projects using Adobe Connect's virtual communication features."](https://www.g2.com/survey_responses/adobe-connect-review-12717016)**

**Rating:** 5.0/5.0 stars

_— Amir S._

[Read full review](https://www.g2.com/survey_responses/adobe-connect-review-12717016)

#### What Are G2 Users Discussing About Adobe Connect?

- [What is Adobe Connect used for?](https://www.g2.com/discussions/what-is-adobe-connect-used-for) - 1 comment
- [What is step away in Adobe Connect?](https://www.g2.com/discussions/what-is-step-away-in-adobe-connect) - 1 comment
- [How do I use Adobe Connect?](https://www.g2.com/discussions/how-do-i-use-adobe-connect)
- [Is Adobe Connect free?](https://www.g2.com/discussions/is-adobe-connect-free) - 1 comment
- [What can Adobe Connect do?](https://www.g2.com/discussions/what-can-adobe-connect-do) - 1 comment

### [Gather](https://www.g2.com/products/gather-town-gather/reviews)

Gather is an AI-powered workspace that brings together meetings, chat, and context from all your teammates and apps. - All-in-one communication suite: Schedule meetings, join coworking sessions, and communicate async with rich chat—all in one integrated workspace. - The information you need in an instant: Get fast, accurate answers without wasting time in message threads and meetings. - Collaborate instantly: Forget scheduling and meeting links. Look around to find who’s free and start talking in seconds. - Create your ideal workspace in minutes: Move meeting rooms, organize team areas, and customize your space precisely how you need for maximum productivity. - Minimize distractions: You decide who gets your attention. Control what you see and hear, and show others when you're busy. - Connect your favorite apps: Bring live updates & app-specific context right into Gather. Try Gather free with your team. Your first 30 days are on us!

**Average Rating:** 4.8/5.0

**Total Reviews:** 319

#### How Do G2 Users Rate Gather?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.2/10 (Category avg: 8.8/10)
- **Whiteboarding:** 7.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Gather?

- **Seller:** [Gather.town](https://www.g2.com/sellers/gather-town)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, CA
- **Twitter:** @gather\_town  
14,153 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca290606fd9233f06956b88dc102d69cb69e56898cabb487a5d8b8cd85bea672&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgathertown&secure%5Burl_type%5D=linkedin_company_website)  
77 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CTO, Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 67% Small, 23% Medium

#### What Do G2 Reviewers Say About Gather?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **natural team collaboration** in Gather, enhancing connection and spontaneity in remote interactions.
- Users love how Gather fosters **a sense of presence and connection** in remote work, enhancing teamwork and casual interactions.
- Users find Gather's **ease of use** highly intuitive, simplifying collaboration and enhancing accessibility in the workspace.
- Users love the **seamless remote collaboration** experience in Gather, making teamwork feel like being in a physical office.
- Users highly value the **collaborative environment** of Gather, enhancing remote work with engaging, spontaneous interactions and personalization.

##### Cons

- Users find the **slow performance** of Gather frustrating, especially with network issues and load delays impacting usability.
- Users are disappointed by **missing features** in V2, such as interactive tools and limited support for Linux.
- Users note a **steep learning curve** , causing delays in onboarding and adoption across the team.
- Users experience **technical issues** with Gather, including resource heaviness, navigation challenges, and occasional connectivity problems.
- Users experience **performance issues** on slower connections and devices, affecting usability and efficiency during meetings.

#### What Are Recent G2 Reviews of Gather?

**["It Keeps Team Collaboration and Planning More Organized"](https://www.g2.com/survey_responses/gather-review-12928844)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/gather-review-12928844)

**["An Engaging Virtual Workspace for Seamless Remote Collaboration"](https://www.g2.com/survey_responses/gather-review-12908513)**

**Rating:** 4.0/5.0 stars

_— Jeni J._

[Read full review](https://www.g2.com/survey_responses/gather-review-12908513)

### [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews)

ClickMeeting is a feature-rich, browser-based webinar and online meeting platform, chosen and loved by thousands of marketers, salespeople, teachers, trainers, and managers worldwide. ClickMeeting is suitable for freelancers and organizations of all types: from micro-businesses to international enterprises. It proves its worth as a multi-purpose application dedicated to managing and running various types of online events: • Online meetings – where up to 25 attendees can see, hear and talk to each other in one virtual conference room. • Live webinars – to present your content to a broader audience of up to 1000 attendees in real-time. • Automated webinars – to put your webinars on autopilot and win back your time in the process. • On-demand webinars – to let your audience watch your webinar recordings whenever they want. • Paid webinars – to sell access to your online courses and training sessions and to transform your expertise into a primary or additional source of revenue. • Huge virtual events – to scale up and stream your content to thousands of attendees with webcast technology. By choosing ClickMeeting, you don't have to worry about your and your users' data and privacy. As a European entity, ClickMeeting is required to act in accordance with GDPR - the most comprehensive catalog of information processing rules.

**Average Rating:** 4.2/5.0

**Total Reviews:** 269

#### How Do G2 Users Rate ClickMeeting?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)
- **Whiteboarding:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ClickMeeting?

- **Seller:** [ClickMeeting](https://www.g2.com/sellers/clickmeeting)
- **Year Founded:** 2012
- **HQ Location:** Gdansk, Poland
- **Twitter:** @clickmeeting  
5,208 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02a58e78e5b05d25705d8051158647187809e4b856c004ac23c06f3a705d5c08&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1514856%2F&secure%5Burl_type%5D=linkedin_company_website)  
78 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** E-Learning, Non-Profit Organization Management
- **Company Size:** 66% Small, 25% Medium

#### What Do G2 Reviewers Say About ClickMeeting?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ClickMeeting incredibly **easy to use** , enhancing both event organization for hosts and participation for attendees.
- Users praise the **excellent streaming quality** and intuitive setup of ClickMeeting for their webinar needs.
- Users praise the **intuitive interface** of ClickMeeting, making webinars effortless for both seasoned and novice users.
- Users commend the **reliability** of ClickMeeting, ensuring smooth events even with a large number of participants.
- Users praise the **prompt and personal customer support** of ClickMeeting, enhancing their overall experience with the platform.

##### Cons

- Users experience **connection issues** occasionally, complicating participation and leading to disrupted sessions during meetings.
- Users experience **connectivity issues** with ClickMeeting, impacting overall usability and causing occasional frustrations during meetings.
- Users find the **pricing high** , especially for smaller businesses needing higher attendee limits and advanced features.
- Users feel that ClickMeeting's **limited customization options** hinder their ability to tailor the experience effectively.
- Users note the **missing features** in ClickMeeting's mobile experience compared to desktop, impacting usability slightly.

#### What Are Recent G2 Reviews of ClickMeeting?

**["ClickMeeting: Easy, Feature-Rich Webinars with Powerful Automation and Great Support"](https://www.g2.com/survey_responses/clickmeeting-review-12899002)**

**Rating:** 5.0/5.0 stars

_— Marketing K._

[Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12899002)

**["Useful for Managing Webinars, Meetings, and Online Sessions"](https://www.g2.com/survey_responses/clickmeeting-review-12958095)**

**Rating:** 4.5/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12958095)

#### What Are G2 Users Discussing About ClickMeeting?

- [What is ClickMeeting used for?](https://www.g2.com/discussions/what-is-clickmeeting-used-for)
- [Which webinar software is the best?](https://www.g2.com/discussions/clickmeeting-which-webinar-software-is-the-best)
- [Is ClickMeeting safe?](https://www.g2.com/discussions/is-clickmeeting-safe)
- [How do I use ClickMeeting?](https://www.g2.com/discussions/how-do-i-use-clickmeeting)
- [What is ClickMeeting?](https://www.g2.com/discussions/what-is-clickmeeting)

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- [Audio Conferencing](/categories/audio-conferencing)
- [Board Management](/categories/board-management)
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- [Calendar](/categories/calendar-software)
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[Browse Video Conferencing Themes](/categories/video-conferencing/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated April 9, 2026

Video conferencing software enables online communication through audio calls, video meetings, and virtual seminars, offering built-in capabilities such as chat, screen sharing, and recording to support long-distance collaboration and reduce travel costs. These tools allow employees, partners, and customers to meet virtually from any location while maintaining consistent and effective communication.

### Core Capabilities of Video Conferencing Software

To qualify for inclusion in the Video Conferencing category, a product must:

- Provide online video and audio communication between two or more parties
- Allow video conference hosts to modify meeting specifications and invite guests
- Offer features such as screen sharing and chat within individual conferences
- Offer recording capabilities for future reference or presentations

### How Video Conferencing Software Differs from Other Tools

Video conferencing platforms reduce the need for in-person meetings by supporting both quick internal discussions and formal client sessions. Unlike broader collaboration or communication suites, these tools focus specifically on real-time visual and audio interaction. Some systems also integrate with related tools like [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) and [CRM Software](https://www.g2.com/categories/crm), syncing key business data to streamline follow-up actions and account updates.

### Insights from G2 on Video Conferencing Software

Based on category trends on G2, the convenience of eliminating travel, the ability to connect dispersed teams, and the improved consistency of client and internal communication stand out as primary benefits.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")](https://www.g2.com/products/google-workspace/reviews)[Google Workspace](https://www.g2.com/products/google-workspace/reviews)[4.6/5(48,142)](https://www.g2.com/products/google-workspace/reviews) | Integrated collaboration workspace | "Google Workspace Provides Seamless Collaboration Across Email, Drive, and Meetings." |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")](https://www.g2.com/products/microsoft-teams/reviews)[Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)[4.4/5(19,227)](https://www.g2.com/products/microsoft-teams/reviews) | Enterprise chat and meetings | "All-in-One Workspace That Saves Time with AI-Powered Meetings" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png "Product Avatar Image")](https://www.g2.com/products/cisco-webex-suite/reviews)[Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)[4.2/5(18,922)](https://www.g2.com/products/cisco-webex-suite/reviews) | Structured enterprise meetings | "Rock Solid and User-Friendly for Virtual Meetings" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image")](https://www.g2.com/products/zoom-workplace/reviews)[Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)[4.5/5(56,540)](https://www.g2.com/products/zoom-workplace/reviews) | Easy video meetings with recording | "Zoom Makes Live Learning Personal and Interactive" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_56ab507fa7050ddf8f644e6e63d0ccea/jiomeet.png "Product Avatar Image")](https://www.g2.com/products/jiomeet/reviews)[JioMeet](https://www.g2.com/products/jiomeet/reviews)[4.4/5(600)](https://www.g2.com/products/jiomeet/reviews) | Simple video calls | "Clean, Reliable JioMeet for Smooth Meetings and Screen Sharing" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")](https://www.g2.com/products/microsoft365/reviews)[Microsoft 365](https://www.g2.com/products/microsoft365/reviews)[4.6/5(5,850)](https://www.g2.com/products/microsoft365/reviews) | Productivity suite with meeting access | "Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e79ca793b5194435a820f255cea120d4/goto-meeting.png "Product Avatar Image")](https://www.g2.com/products/goto-meeting/reviews)[GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)[4.2/5(17,118)](https://www.g2.com/products/goto-meeting/reviews) | Simple remote meeting access | "Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd2cb7ce28768d6490870c9453edea61/amazon-chime.png "Product Avatar Image")](https://www.g2.com/products/amazon-chime/reviews)[Amazon Chime](https://www.g2.com/products/amazon-chime/reviews)[4.3/5(737)](https://www.g2.com/products/amazon-chime/reviews) | AWS-aligned meeting communication | "Frictionless Meeting Links and Smooth Calendar Integration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f60536ec4900cf8411336a8b1315310/zoho-meeting.png "Product Avatar Image")](https://www.g2.com/products/zoho-meeting/reviews)[Zoho](https://www.g2.com/products/zoho-meeting/reviews)[4.5/5(1,249)](https://www.g2.com/products/zoho-meeting/reviews) | Webinars and online meetings | "Sharing my screen saves me from a lot of back-and-forth" |

* * *

Show More

### Video Conferencing Topics

- [What is Video Conferencing Software?](#what-is-video-conferencing-software)
- [What are the Common Features of Video Conferencing Software?](#what-are-the-common-features-of-video-conferencing-software)
- [What are the Benefits of Video Conferencing Software?](#what-are-the-benefits-of-video-conferencing-software)
- [Who Uses Video Conferencing Software?](#who-uses-video-conferencing-software)
- [Challenges with Video Conferencing Software ](#challenges-with-video-conferencing-software)
- [What are the top video conferencing software options for remote teams?](#what-are-the-top-video-conferencing-software-options-for-remote-teams)
- [What is the best video conferencing app for small businesses?](#what-is-the-best-video-conferencing-app-for-small-businesses)
- [How to Buy Video Conferencing Software ](#how-to-buy-video-conferencing-software)
- [Video Conferencing Software Trends](#video-conferencing-software-trends)

[
### Video Conferencing Topics
Expand/Collapse ](#)
- [What is Video Conferencing Software?](#what-is-video-conferencing-software)
- [What are the Common Features of Video Conferencing Software?](#what-are-the-common-features-of-video-conferencing-software)
- [What are the Benefits of Video Conferencing Software?](#what-are-the-benefits-of-video-conferencing-software)
- [Who Uses Video Conferencing Software?](#who-uses-video-conferencing-software)
- [Challenges with Video Conferencing Software ](#challenges-with-video-conferencing-software)
- [What are the top video conferencing software options for remote teams?](#what-are-the-top-video-conferencing-software-options-for-remote-teams)
- [What is the best video conferencing app for small businesses?](#what-is-the-best-video-conferencing-app-for-small-businesses)
- [How to Buy Video Conferencing Software ](#how-to-buy-video-conferencing-software)
- [Video Conferencing Software Trends](#video-conferencing-software-trends)

## Learn More About Video Conferencing Software

### What is Video Conferencing Software?

Video conferencing software enables online communication for audio meetings, video meetings, and seminars, with built-in features such as chat, screen sharing, and recording. This software can be an incredibly flexible tool in a business’s software ecosystem. Video conferencing solutions eliminate the need for in-person attendance, adding convenience to daily schedules for all involved, improving client relationships, and ensuring open and consistent communication between teams.

These solutions can be used for internal check-ins, conference calls, external meetings, and presentations. Many video conferencing tools also offer additional functionality outside of video conferencing itself, providing file sharing and instant communication features that support collaboration within teams. Some video conferencing systems offer integrations with [marketing automation software](https://www.g2.com/categories/marketing-automation) and [CRM software](https://www.g2.com/categories/crm) to sync critical business data into relevant conferences and allow for streamlined follow-up communications and updates to contact accounts.

Outside of the straightforward video calling capability, many video conferencing products come with extensive feature sets that support collaboration and communication on several fronts. This can include the option for simple audio calling without video, whiteboarding and screen sharing, and call recording tools. Understanding which of these features the business might need outside of video conferencing is key to finding the best product.

### What are the Common Features of Video Conferencing Software?

The following are some core features within video conferencing software that enable users to communicate and collaborate in real time:

**Video calling:** Apart from face-to-face meetings, high-quality video calls are the next best thing for one-on-ones or team meetings. Video calling not only enhances collaboration but helps teams feel more connected when they are unable to meet in person.

**Audio calling** : Many video conferencing tools will offer the option to attend a video conference via audio only by joining via a dial-in number. These calls are akin to a typical phone call or phone system, and utilize VoIP software. Similarly, most products will give participants the option to join a conference call with either audio only or video and audio.

**Recording:** Products with this feature will allow users to record a video or audio conference call so it can be reviewed later. Some products will even host the recorded video within the platform with the option to download it to share either within or outside of the organization.

**Screen sharing:** This feature allows participants to share their screens alongside, or instead of, a webcam feed. [Screen sharing software](https://www.g2.com/categories/screen-sharing) is a great collaborative tool, especially for remote or hybrid teams that participate in frequent online meetings. 

**Document sharing:** Document sharing features will occasionally be built inside of a text chat function, but this is not a hard-and-fast rule. Some video conferencing software will offer straightforward document sharing without a text chat.

**Scheduling:** The ability to schedule meetings in-app comes with some video conferencing tools. Others will integrate with external scheduling or [calendar software](https://www.g2.com/categories/calendar).

**Text chat:** Some video conferencing tools provide a live text chat for participants to use alongside or instead of audio. These text chats can be recorded and referred to later. Some video conferencing products will allow for peer-to-peer or peer-to-group instant messaging outside of video meetings as well.

**Presentations:** While some video conferencing tools will allow for presentation hosting via integration with external [presentation software](https://www.g2.com/categories/presentation), others will allow users to build and present slideshows within the application.

**Subtitles and closed captions:** Some video conferencing products offer subtitles and closed captions, which is not only inclusive but allows global teams to reduce friction around language barriers or cultural differences. In some cases, live transcription may be available as well. However, the supported languages may differ from one product to another.

**Other Features of Video Conferencing Software:** [Hand Raising](https://www.g2.com/categories/video-conferencing/f/hand-raising), [Presentations](https://www.g2.com/categories/video-conferencing/f/presentations), [Whiteboarding](https://www.g2.com/categories/video-conferencing/f/whiteboarding)

### What are the Benefits of Video Conferencing Software?

**Save costs:** Video conferencing software can be a financially beneficial tool as it can save users the costs associated with long distance and international calls. For businesses, this means no hiccups in communication for remote employees, potential prospects, or outside stakeholders, regardless of travel capability. Video conferencing software can also reduce travel costs by allowing employees to attend meetings from the comfort of their office. This can be especially useful for small businesses looking to grow without exorbitant travel costs.

Another financial benefit of some video conferencing platforms is the ability to utilize this software in replacement of traditional [webinar software](https://www.g2.com/categories/webinar). If a company needs to host a webinar or virtual event but doesn’t necessarily need all of the bells and whistles of a traditional webinar tool, using video conferencing software can result in substantial savings. Furthermore, savings can increase significantly if a company can get by on a free plan vs paid plan as many video conferencing tools offer free plans (with limitations, of course).

**Maximize time and resources:** By utilizing video conferencing software, colleagues can easily meet for a quick one-on-one or hold a last-minute virtual meeting. Others can boost team collaboration by screen sharing, file sharing, and using collaborative whiteboards—all without leaving their desks or having to book meeting rooms unnecessarily. This can save time and free up conference rooms for those who need them. 

**Empower remote and hybrid teams:** In addition to enhancing collaboration, video conferencing enables teams to work together while working remotely. Employees are no longer required to work from the same office building or even the same state, or country, for that matter. In a post-pandemic world that is shifting to remote and hybrid teams, video conferencing tools are critical for connection and collaboration. Additionally, these tools allow companies to pursue prospects outside of a specific location, which can boost talent acquisition.

### Who Uses Video Conferencing Software?

**Most businesses:** A variety of businesses and industries, regardless of size, can benefit from video conferencing tools. Client-facing businesses, such as consulting and advisory firms, legal firms, and other services providers, can leverage these tools as a means to reduce unnecessary travel and work with clients near and far. Video conferencing software is also used by growing businesses to expand their prospects and check in with employees, regardless of location. Even mid-market and enterprise-level businesses use video conferencing in their daily operations to connect with stakeholders and prospects.  

**Freelancers:** Many free video conferencing options are available as well, making them an appealing tool for small businesses, freelancers, and other self-employed individuals. Free versions of video conferencing offerings usually provide less extensive functionality and limit the number of participants, making these plans more suitable for single users or small teams.

**Schools:** Video conferencing tools are sometimes built into [online learning platforms](https://www.g2.com/categories/online-learning-platform) or [learning management systems](https://www.g2.com/categories/learning-management-system-lms) as a medium to connect teachers with their students. These offerings are more specialized to the online learning environment, often providing additional collaboration tools such as file sharing, polling, and whiteboarding capability to effectively simulate a physical learning space.

### Challenges with Video Conferencing Software 

Video conferencing solutions can come with their own set of challenges, including: 

**Call quality:** One of the most common issues with video conferencing software is call quality. While the software itself can be robust, the quality of the video or audio itself is highly dependent on the internet speed of the users involved. It’s critical to ensure that users have access to reliable internet when using video conferencing software to prevent potential frustration.

**Security concerns:** As with any software used for internal and confidential communication, buyers need to assess a product’s security protocol. While video conferencing tools have been the subject of security breaches in the past, vendors have taken steps to enhance meeting security, such as requiring passcodes to enter a meeting, implementing the use of waiting rooms, and strengthening administrative controls.

### What are the top video conferencing software options for remote teams?

For remote teams, the best video conferencing software offers reliability, strong collaboration features, and seamless integration across devices and tools. Based on G2 reviews, these platforms are top choices for distributed workforces:

- [Google Meet](https://www.g2.com/products/google-meet/reviews): A simple, browser-based solution that integrates with Google Workspace, offering real-time captions, screen sharing, and easy calendar-based scheduling for remote collaboration.
- [Skype](https://www.g2.com/products/skype/reviews): Known for its familiarity and ease of use, Skype supports HD video and chat for smaller teams needing a straightforward communication tool without added complexity.
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews): Combines video conferencing, team chat, file sharing, and app integrations in one platform, ideal for remote teams already using Microsoft 365.
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews): Delivers consistently high-quality video and audio, along with breakout rooms, recordings, and strong security controls, making it a remote work staple for businesses of all sizes.

### What is the best video conferencing app for small businesses?

For everyday meetings and client calls, [small businesses](https://www.g2.com/categories/video-conferencing/small-business) value simplicity, reliability, and strong core features. According to G2 reviews, these tools deliver exactly that:

- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews): A browser-based platform that offers secure video meetings, screen sharing, and webinar tools—well-suited for small teams looking for affordability and ease of use without sacrificing essential features.
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews): Provides HD video, built-in AI enhancements (like background noise removal), and whiteboarding tools, all in a scalable package that supports small businesses as they grow.
- [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews): Delivers crisp audio and video quality with Dolby Voice, along with meeting analytics and calendar integrations,ideal for small businesses prioritizing call clarity and professionalism.

### How to Buy Video Conferencing Software 

#### Requirements Gathering (RFI/RFP) for Video Conferencing Software

Whether a company is just starting to explore video conferencing software or looking for a more appropriate solution for its needs, G2.com can help inform buyers of the market and assist them in selecting the best software for their business.

The first step in deciding what kind of video conferencing software a buyer should look at is to assess the needs of the organization as a whole. Does the organization already use this kind of software? If so, what works and what doesn’t? Is this the first time the organization will be using video conferencing software? If that’s the case, buyers will need to determine how they plan to implement this software and whether or not their current systems are compatible. Some points to consider are:

**Company size:** Buyers will need to ensure that the products they are looking at will suit the size and need of the organization. When purchasing software, it’s important to ensure the product has the appropriate scalability to adapt to changing needs. 

**Integrations:** Many companies need to leverage adaptable solutions that easily fit into an existing software ecosystem. To ensure that a new product is adopted and properly utilized by employees, it’s critical to ensure that the new tool is compatible with a company’s devices and applications, such as calendars, [email software](https://www.g2.com/categories/email), [CRM software](https://www.g2.com/categories/crm), and [project management software](https://www.g2.com/categories/project-management). Additionally, buyers must confirm that the new conferencing system is compatible with existing technology such as room systems, mobile devices (iOS and Android), operating systems such as PC and Mac, as well as common web browsers such as Safari and Chrome. This will help to reduce any potential friction users frequently face when implementing new technology. 

#### Compare Video Conferencing Software Products

**Create a long list**

The first step to finding the perfect video conferencing software is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must haves or requirements for the buyer. G2.com provides information about the best video conferencing software, allowing buyers to filter options as well as user reviews to help narrow down the product list to a more relevant selection.

**Create a short list**

Creating a short list of products is an important step in the buying process. While it may be daunting to filter through various products, users can get help by utilizing G2’s compare feature. This feature will take products of choice and display them side by side so the buyer can easily determine which software ticks the important boxes on the list.

**Conduct demos**

Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. To ensure a buyer gets the most out of a demo, it’s important to go in prepared. Buyers should have a business scenario ready that will fully test each product in consideration. Additionally, buyers should inquire about cost, vendor support, and any concerns they have about the product. Adequate preparation will make it easier for a buyer to compare products after the demos are completed.

#### Selection of Video Conferencing Software

**Choose a selection team**

Video conferencing software is very practical and widely used in many businesses. With that in mind, a good starting point would be to select three to five team members from various departments and seniority levels (such as IT, upper management, and associates) to be part of the selection team. The more varied the selection team is, the better a company can assess how well a product will meet its needs.

**Negotiation**

Once the selection team has narrowed down their software picks, it’s time to discuss customization options, pricing, and the type of support needed from the vendor. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase. 

**Final decision**

Once a buyer has made the final decision on a product and is ready to move forward with a purchase, it is recommended that they conduct a final demo, inquire about a trial run, and determine what the next steps are if the product doesn’t ultimately fit their needs. It's also important to look into the kind of support the vendor provides following implementation. Most vendors will provide customer support services, such as video chat, to ensure ease of use as well as a pleasant customer experience. These steps can provide a buyer with an additional sense of security and confidence when making a final decision.

### Video Conferencing Software Trends

**Focus on security and privacy**

Due to remote work and hybrid teams becoming more common, companies will begin to permanently rely on video conferencing software for everyday communications. As a result, privacy and security are becoming increasingly important to businesses. Following some well-known security concerns in 2020, such as the infamous [FBI warning](https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic) about hackers and the hijacking of online meetings, software vendors are continuing to implement changes to ensure customers are protected from outside threats. Features such as end-to-end encryption, passcodes, and multi-factor authentication are becoming more common across various video conferencing tools. 

**Enhanced user experience**

Vendors are utilizing advanced artificial intelligence (AI) and machine learning to enhance audio and video functionality and quality, which is vital now that so many people are working from home who rely on these tools daily. For example, natural language processing, a subset of AI, can automatically detect unwanted sounds, toning down the background noise for those who are not on mute and enhancing the speaker’s voice. Visually, computer vision is used to blur the user’s background or add a virtual backdrop, adjust color and lighting, and even touch up the user’s appearance. These advanced features take HD video conferencing solutions to a new level.