Chaser has significantly reduced our administrative workload, allowing us to dedicate more attention to customers who are behind on their payments. Review collected by and hosted on G2.com.

Previously, our emails were sent directly from our own mailbox, but now they include 'mail-srv1.com' in the sender information. I feel this change makes our emails appear less authentic, and I believe it has led to a decrease in the number of responses we receive. Review collected by and hosted on G2.com.

I love that Chaser simplifies chasing overdue invoices by integrating seamlessly with my accounting software, QuickBooks. Its easy setup and automation reduce the time my accounts team spends managing unpaid invoices. The scheduled reminders and the ability to keep notes within the app are extremely useful. Chaser's overall simplicity makes it a worthwhile tool for my business needs. Review collected by and hosted on G2.com.

I experience issues with some of Chaser's email functionalities. Specifically, emails sometimes bounce back due to domain name problems. This issue disrupts the tracking and follow-up process with overdue invoices, which can hinder efficient communication with clients. Review collected by and hosted on G2.com.

Chaser makes it incredibly easy to keep track of credit control - and takes away the pain of chasing! It saves us loads of time.

Customer service has always been very kind and helpful - and their webinars have taught the team a lot. Review collected by and hosted on G2.com.

The subscription style has changed quite a bit - I believe we get less than we did when we first started but still find it to be a valuable service. Review collected by and hosted on G2.com.

What I like best about Chaser is its ability to automate payment follow-ups with a human touch-personalized, polite reminders that maintain customer relationships while improving cash flow. Review collected by and hosted on G2.com.

One thing that could be improved in Chaser is the flexibility around customizing email workflows-it works well for most cases, but more advanced options would be a great addition. Review collected by and hosted on G2.com.

We've been using Chaser for a few months now, and it has transformed the way we manage our credit control. The automated reminders are incredibly effective while still feeling personal, and the integration with Xero is seamless.

What really stands out is the time we've saved chasing overdue invoices — and more importantly, the improvement in our cash flow. We've seen a noticeable reduction in debtor days since implementing Chaser.

The support team is also fantastic — responsive, helpful, and genuinely interested in helping us get the most from the platform.

Highly recommended for any business looking to professionalise their credit control while freeing up valuable internal resources.

— Vivek Jain, Crescent Stone Ltd Review collected by and hosted on G2.com.

Nothing at the moment, probably on debt collection side. Review collected by and hosted on G2.com.

It saves man hours and never forgets to send a chaser. Customers pay faster. Chaser is very easy to use. The customer support is excellent and friendly. The features on the basic package are fine. Some features are locked behind more expensive subscriptions, but not those features aren't essential. Review collected by and hosted on G2.com.

The price of the standard package is too high for us, but only because we are a small business. Review collected by and hosted on G2.com.

Chaser has an easy-to-use interface that makes managing accounts receivable straightforward. The customer support team is effective and responsive, and the seamless integration with various payment platforms streamlines our workflow significantly. Review collected by and hosted on G2.com.

There are occasional minor delays in feature updates, but overall the experience is highly positive and these delays do not significantly impact day-to-day operations. Review collected by and hosted on G2.com.

It follows up outstanding invoices systematically Review collected by and hosted on G2.com.

Not really. But there are many things to learn to really maximize its use Review collected by and hosted on G2.com.

Chaser has significantly improved our accounts receivable process by automating payment reminders while maintaining a personal touch with customers. The integration with our accounting software was seamless, and the customizable templates make follow-ups professional yet friendly. Their customer support is excellent, always responsive and willing to assist whenever needed. The insightful reporting also helps us track overdue invoices more effectively. Review collected by and hosted on G2.com.

While Chaser is a fantastic tool, there is a bit of a learning curve when setting up automation rules and workflows. Additionally, customization options for reporting could be more flexible to allow deeper analysis. Occasionally, sync delays with accounting software can be frustrating, but they are rare and usually resolved quickly. Review collected by and hosted on G2.com.

Creating automation of arrears collection and keeping track of clients who have paid. Its an easy to use platform that lets you track who is in arrears and can chase clients you want to and clients you do not want too. Integrates with ease with Xero and keeps track of all updates in Xero. Review collected by and hosted on G2.com.

Downside is sometimes the clicking in to customers it takes you few clicks to get whay you need to get too Review collected by and hosted on G2.com.