1. [Home](https://www.g2.com/) 2. ... 3. [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) 4. [DialedIn Discussions](https://www.g2.com/products/dialedin/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bc0fa07243c1f00cf70fb40892543803/dialedin.png "Product Avatar Image") ![Reward for good DialedIn reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/24348/medal.svg "Reward for good DialedIn reviews") ](/products/dialedin/reviews) [ DialedIn ](/products/dialedin/reviews) (290)4.7/5 DialedIn is a powerful and easy-to-use contact center software designed to give you the flexibility to run smarter, more effective campaigns. Rated #1 for Quality of Support, Ease of Admin, Performance Evaluation, Call Monitoring and Whisper Coaching. With multiple dialing modes, you can optimize each campaign for speed, regulatory alignment, or agent experience. DialedIn makes it easy to shift strategies across teams and adjust in real time - without changing systems. That level of flexibility keeps your contact center agile and your campaigns performing at their peak. ✔️ Eliminate SCAM/SPAM Likely tags with our patented CleanCallerID™ technology ✔️ Seamless integration with thousands of third-party tools ✔️ Exceptional US-based customer and technical support ✔️Intelligent Call Routing: Efficiently directs calls to the most suitable agent, maximizing customer satisfaction and optimizing agent workload. ✔️Customizable Tools: Adapts to your specific operational needs, ensuring that the technology works for you, not the other way around. ✔️Automated Processes: DialedIn simplifies workflow through automation, reducing manual tasks and allowing teams to focus on high-value activities. ✔️Scalability: Whether for small businesses or large enterprises, DialedIn's flexible architecture allows for seamless scalability, accommodating growing business needs without compromise. ✔️Data Security: Adhering to the highest security standards, DialedIn ensures that customer and company data are protected at all times. Show More * * * ### 76.0 Nps Score Already have DialedIn? ### All DialedIn Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is ChaseData CCaaS used for? ](/discussions/what-is-chasedata-ccaas-used-for) What is ChaseData CCaaS used for? [ Auto Dialer Software ](https://www.g2.com/tags/auto-dialer-software)[ Contact Center Software ](https://www.g2.com/tags/contact-center-software)[ Call Center Infrastructure (CCI) Software ](https://www.g2.com/tags/call-center-infrastructure-cci-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+DialedIn+questions+and+get+answers+from+expert+users+in+our+DialedIn+Discussions+section.&title=DialedIn+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=DialedIn+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=DialedIn+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss%0aAsk+DialedIn+questions+and+get+answers+from+expert+users+in+our+DialedIn+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=DialedIn+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss%0aAsk+DialedIn+questions+and+get+answers+from+expert+users+in+our+DialedIn+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") TP Loading... [Tiffany P.](https://www.g2.com/users/aa87816b-5e54-4e01-90cf-140944f305fb "Tiffany P.") • over 6 years ago Director Of Operations at Starwood Media Director Of Operations at Starwood Media More Options - [ # Is there a way this could be a website we log on to instead of a download in the future? ](/discussions/24135-is-there-a-way-this-could-be-a-website-we-log-on-to-instead-of-a-download-in-the-future) I feel like your download takes up a ton of space and slows down PCs. I wish it was more like sales force and xencall where you got to a website. They also have dialers attached with less issues and complications. [ Call Center Infrastructure (CCI) ](https://www.g2.com/tags/call-center-infrastructure-cci)[ Contact Center Operations Software ](https://www.g2.com/tags/contact-center-operations-software)[ Auto Dialer Software ](https://www.g2.com/tags/auto-dialer-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+DialedIn+questions+and+get+answers+from+expert+users+in+our+DialedIn+Discussions+section.&title=DialedIn+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=DialedIn+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=DialedIn+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss%0aAsk+DialedIn+questions+and+get+answers+from+expert+users+in+our+DialedIn+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=DialedIn+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss%0aAsk+DialedIn+questions+and+get+answers+from+expert+users+in+our+DialedIn+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/dialedin/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/bdfd58049275380855b0c84a2c1bba3a/dialedin.svg "Product Avatar Image") ### Have you used DialedIn before? Answer a few questions to help the DialedIn community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fchasedata-ccaas%2Fdiscuss%3Fsmall_ask%3Ddialedin) No ## Top Contributors in DialedIn 1 ![Shawn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shawn S.") SS Loading... ### [Shawn S.](https://www.g2.com/users/e3a7c1c6-6672-40b5-8d8f-a8d3c08b5e18 "Shawn S.") Director Of Marketing And Development 1 pt