---
title: TRACX Reviews
meta_title: 'TRACX Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how TRACX works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 10
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# TRACX Reviews
**Vendor:** Chase Interaction Ltd  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 10
## About TRACX
TRACX is an all-in-one experience management and customer engagement platform. Get ready to transform the way you connect with your audience. Looking to generate leads? TRACX's got your back. Want to collect valuable feedback? No problem. Need to conduct market research? We've got you covered. Boasting a Form + Survey Builder, QR Code Generator, URL/Link Shortener, Landing Pages, Link-in-bio pages, mobile funnels, and more - TRACX is your ultimate partner for audience engagement, delivering insights that drive your business forward.




## TRACX Reviews
  ### 1. Simple tool

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about TRACX?**

Landing pages that can be created in a simple way without code and analytics. It simplify the life

**What do you dislike about TRACX?**

The pricing is quite high compared to other tools. Sometimes it woule be better to provide other type of data to be exported

**Recommendations to others considering TRACX:**

Condider the pricing

**What problems is TRACX solving and how is that benefiting you?**

Easy ab testing without developments.



- [View TRACX pricing details and edition comparison](https://www.g2.com/products/chase-interaction-ltd-tracx/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A19%3A19+-0500&secure%5Bsession_id%5D=119a6432-80c7-4935-ac44-94e278e56d27&secure%5Btoken%5D=020742717f7b1831c3bccfdf963a94f26f7f95ffbe556cbb1a4884a3211292d3&format=llm_user)

## TRACX Features
**Generative AI**
- AI Text Generation
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

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