--- title: Charts Reviews meta_title: 'Charts Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Charts works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 6 scale: '5' date_modified: '2026-07-12' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Charts Reviews **Vendor:** Online Systems **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 6 ## About Charts Management software for hotels & hostels with real time connectivity to third party booking engines such as Expedia and Travelocity. ## Charts Reviews ### 1. Solution for Hospitality Industry **Rating:** 4.5/5.0 stars **Reviewed by:** Pavan P A. | Sr. AWS Data Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Charts?** A good solution for day-to-day tasks and tracking for Hospitality Industry. Have all the solution required for managing a Hotel. **What do you dislike about Charts?** GUI is not that good. It can be integrated into existing applications or websites so it works well. **What problems is Charts solving and how is that benefiting you?** Charts provide solutions for Tracking and managing all the tasks related to a hotel. So it will be easy to keep track of all the things. ### 2. I have used this software in the workplace and love how user-friendly it is. **Rating:** 4.0/5.0 stars **Reviewed by:** Bailey W. | Walmart Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Charts?** Charts is very user-friendly and is easy to navigate. Charts has enabled my company and I to improve efficiency and help better manage resources. **What do you dislike about Charts?** A downside of using Charts is that it took a bit of time to set up. It can also become complex and confusing for others if they are unfamiliar with the software. **What problems is Charts solving and how is that benefiting you?** I have noticed that Charts is working to speed up the set up process of the software and it has helped me in convincing colleagues to use the software. ### 3. Wonderful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Deep S. | Technical Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2022 **What do you like best about Charts?** Easy to use and attractive UI. IT makes your life easy to perform task. Tool is secure and reliable. Great tool for hotel management also corporate sector. **What do you dislike about Charts?** Nothing as such till date I'm fully satisfied with this software. **What problems is Charts solving and how is that benefiting you?** Easy to manage revenue and housing keeping staff using this great tool. It has analytics capabilities that saves your lots of time. ### 4. Great Product and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Brad S. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Charts?** It's straightforward to use and makes my life so much easier. **What do you dislike about Charts?** The variety of charts available could be a little better. **What problems is Charts solving and how is that benefiting you?** It helps me quickly organize raw data into a concise place to see performance and trends. ### 5. Good product for hospitality industry **Rating:** 4.5/5.0 stars **Reviewed by:** Navnath S. | Lead Cloud Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Charts?** Very intuitive interface /UI and easier to use **What do you dislike about Charts?** Admin control and flavors of charts available can be improved. **What problems is Charts solving and how is that benefiting you?** Administration, rate card and package management is much easier. ### 6. Fast Paced. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Charts?** The pay scale is good in the company as compared to other options. **What do you dislike about Charts?** Long hours create a struggle for work-life balance. Staffing is a bit thin so long hours are the result. **What problems is Charts solving and how is that benefiting you?** Fast-paced environment and learning opportunities. - [View Charts pricing details and edition comparison](https://www.g2.com/products/charts/reviews?open_modal_url=%2Fproducts%2Fcharts%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcharts%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+00%3A56%3A34+-0500&secure%5Bsession_id%5D=ed8b2ba7-a6c5-428d-98a1-555ed0b53150&secure%5Btoken%5D=eee6cc592b7c652df3e6790c0b68dc1c540e290cbff4dbd6c2c0045f49f88e23&format=llm_user) ## Charts Features **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management - Multi-Channel Distribution - Discount Management - Reservations Management - Restriction Management - Promotions Management - Employee Management - Channel Management - Task Management - Billing Rate Management - Template Management - Price/Margin Management - Booking Management - Contact Management - Multi-Channel Management - Availability Management - User Management - Calendar Management - Invoice Management - Inventory Management - Front Desk Management - Housekeeping Management - Maintenance Management - Website Management - Guest Experience Management - Email Management - Communications Management - Reviews Management - Tax Management - Document Management - Work Order Management - Spa/Activity Management - Financial Management - Rate Management **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging - Multi-Channel Marketing - SMS Messaging **Staff Management** - Housekeeping - Shift Scheduling - Maintenance Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration - Website Integration - Channel Analytics **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Multi-Language - Marketing Automation **Additional Functionality** - Billing & Invoicing - Reporting & Statistics - Multi-Location - Event Calendar - Mobile Access - Customizable Reports - Customizable Fields - Accounting - Online Booking - Customizable Branding - Room Booking - Email Templates - Electronic Payments - Data Import/Export - Search/Filter - Real-Time Data - Dynamic Pricing - Multi-Channel Sync - AI Copilot - API - Alerts/Notifications - Kill Switch - Drag & Drop - Customizable Templates - Credit Card Processing - Activity Dashboard - Generative AI - Payment Processing - Multi-Currency - Point of Sale (POS) - Customer Database - CRM - Customer History - Availability Indicator - Ratings/Reviews - Data Synchronization - Built-in Accounting - Guest Check-in/Check-out - Single Property ## Top Charts Alternatives - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)