EZ

Ekaterina Z.

Marketing & Customer Success Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/18/2018

"All the key SaaS business metrics in one place"

5/5

What do you like best about ChartMogul?

ChartMogul provides literally all the data that a business might need - MRR, ARPU, LTV, cash flow, and much more. The platform is intuitive and super easy to use, all the data is pulled from Stripe and can be adjusted manually if needed. For a deeper analysis, any of the metrics can be compared between customer segments, different timelines or localizations. Plus, the email notifications really help us keep hand on the pulse of the MRR changes. Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

Nothing I can think of - however, having a predictive churn analysis would be a big advantage. Review collected by and hosted on G2.com.

What problems is ChartMogul solving and how is that benefiting you?

ChartMogul helps us to reduce time generating reports, quickly retrieve data and visually present it to any stakeholder. And of course, it's an indispensable tool to take internal decisions - adjust pricing strategy, identify countries to target with user acquisition, combat churn and set grows goals. Review collected by and hosted on G2.com.

JC

James C.

Vice President Strategic Partnerships

Mid-Market (51-1000 emp.)

4/10/2019

"Can’t live with out ChartMogul"

5/5

What do you like best about ChartMogul?

I like the accuracy of ChartMogul and the ability to deep dive on metrics. I like how easy it is to pull up the information and segment in every way shape and form. Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

Not being able to reverse mistakes I have made with merges. Review collected by and hosted on G2.com.

RK

Rachel K.

Founder & CEO

Small-Business (50 or fewer emp.)

9/28/2018

"Every SaaS CEO should have this."

5/5

What do you like best about ChartMogul?

ChartMogul has saves me hours of time and so many headaches. I used to calculate all of our revenue with ridiculous models that required a lot of manual updating - importing details from Stripe, combining it with ACH payment data, and then accounting for pro-rated fees. What a nightmare.

ChartMogul does this in seconds for me. And equips me with board-ready dashboards, charts, and spreadsheets that I can share across my team and with investors with confidence. Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

I wish it would calculate all of my metrics - beyond revenue. It would be awesome to have my product engagement #s in here too. CM is way better designed than anything else I'm using to track that stuff. Review collected by and hosted on G2.com.

Recommendations to others considering ChartMogul:

If you think about revenue at your company, you should become a CM customer immediately. Review collected by and hosted on G2.com.

What problems is ChartMogul solving and how is that benefiting you?

ChartMogul helps me understand my business down to incredibly specific details around churn, expansion, ARPA, etc. I can cut the info in so many ways - which is super helpful especially when investors ask obscure questions and expect me to know the #s on the spot. With CM, I actually can! :) Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/24/2019

"Intuitive, easy to use data visualization tool "

4.5/5

What do you like best about ChartMogul?

Interface is very clean, easy to slice and dice data. Their newsletter is super good too! Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

The more advanced data analytics options are hidden for average users like me. Review collected by and hosted on G2.com.

BB

Brad B.

Founder

Information Technology and Services

Small-Business (50 or fewer emp.)

10/10/2018

"Great product, literally changed the course of our company"

5/5

What do you like best about ChartMogul?

We implemented ChartMogul at the beginning of 2015 and it literally changed the direction of our company. For the first time I was able to concretely visualize how we were doing as a company and where we could head. Beyond the platform, ChartMogul provides a ton of info on how to build a successful subscription-based company. This knowledge has helped us achieve success. Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

I don't really have anything negative to say. We've had a super great experience with the product and have been champions since we implemented it. I've forever telling people I meet in my industry to implement ChartMogul as one of the first things they do. Review collected by and hosted on G2.com.

GH

Guy H.

Cofounder

Small-Business (50 or fewer emp.)

3/4/2018

"All the necessary features, no complications"

5/5

What do you like best about ChartMogul?

The product is super-easy to use and lets us keep tabs on our most important business stats. It has the most important reports built-in. Customer segments are also very useful to compare how different customer types are contributing to our bottom line. Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

Since we use some manual billing as well as automated, the data can drift off and it can be hard to reconcile with multiple sources. Review collected by and hosted on G2.com.

Recommendations to others considering ChartMogul:

Just use it. We love it. Review collected by and hosted on G2.com.

What problems is ChartMogul solving and how is that benefiting you?

ChartMogul lets us see our core SaaS metrics at a glance (MRR, Churn, ARPA, etc). It quickly connected to Recurly and PayPal and gives us a good view into our most important metrics. We're quite addicted to it. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/16/2018

"Easy to use analytics tool to track subscriptions"

3.5/5

What do you like best about ChartMogul?

Really simple user experience with a clear with a clear and understandable user interface that helps us to track user subscriptions and get a full overview of our customers. Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

Can't think of anything at this moment.

Review collected by and hosted on G2.com.

UI

Verified User in Internet

Small-Business (50 or fewer emp.)

5/31/2018

"ChartMogul for a growing SaaS company"

4.5/5

What do you like best about ChartMogul?

I love how east it is to view new business, as well as existing. As someone in CS, being able to see how much ARR my team brings in comparatively to our sales team has served as a great tool to encourage our team to continue to be high performers- especially in a sector where our ARR contribution is not expected. Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

no complaints here! I really enjoy the simplicity, have never had the need to contact support. Review collected by and hosted on G2.com.

Recommendations to others considering ChartMogul:

If you're looking for a system that will allow you to comfortably share numbers with managers as well executive leaders, this is definitely one. As a manager, I see what matters to me and rest of my time. Review collected by and hosted on G2.com.

What problems is ChartMogul solving and how is that benefiting you?

Keeping up with our finances in a way that keeps the rest of our team in the loop. Review collected by and hosted on G2.com.

AB

Andreas B.

Director Of Business Development

Computer Software

Small-Business (50 or fewer emp.)

11/22/2017

"CM took the insight into our revenue to another level. We love it."

5/5

What do you like best about ChartMogul?

We love the accuracy in which data is presented. It just works all the time and we never have to double check if the numbers are correct. The design and UX is absolutely amazing and we truly believe it's one of the best we experience in more than 30 SaaS products we use across the board. Plus the guys are always fun to work with, they listen and constantly improve their product. We've been with them for almost 3 years now and we will be for much longer Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

Can't think of anything at this moment. Review collected by and hosted on G2.com.

Recommendations to others considering ChartMogul:

SmileBack can highly recommend using ChartMogul, not only because their product is polished and well built, but also because we feel that they are in for the long game. They constantly improve and publish new features. That's something we care about a lot when choosing SaaS products these days. Review collected by and hosted on G2.com.

What problems is ChartMogul solving and how is that benefiting you?

Gives us detailed visual and numeric insight into our MRR development etc. it helps us calculate ROI easily, evaluate business decisions and to dig into long term trends. Some of the data we can also find in stripe, but not nearly in a visual way. It would also take much longer to make sense of all the numbers. CM allows us to see detailed snapshots on demand. Also we are a pretty transparent company, so we can easily give access to employees for them to have insight into our development as an organization. Review collected by and hosted on G2.com.

CG

Christophe G.

Co-Founder - CTO & Customer Success

Computer Software

Small-Business (50 or fewer emp.)

11/6/2017

"A trustable app for managing SaaS Revenue"

4.5/5

What do you like best about ChartMogul?

The one thing I prefer is the MRR charts that includes both Stripe and offline payments :)

Graphs are clear and reactive. It is a reliable app that works well and you can import data.

It calculates automatically MRR and shows the detail and distribution of Expansion, Downgrade, Reactivation, Churn and new revenue. Review collected by and hosted on G2.com.

What do you dislike about ChartMogul?

The app works well and I'm happy. Just 3 minor enhancements requests for the future :)

- be able to use ChartMogul with Zapier not only for actions but also to trigger and enrich events with MRR data for example

- get the Stripe customer ID in notification emails

- see all customers who've cancelled their subscription but haven't yet churned Review collected by and hosted on G2.com.

Recommendations to others considering ChartMogul:

No specific roadblock if you choose SM. It works well and support is answering quickly when needed Review collected by and hosted on G2.com.

What problems is ChartMogul solving and how is that benefiting you?

Thanks to ChartMogul we have a clear view of revenue over time on all aspects of the business.

We also combine offline payments with Stripe online payments and easily follow our MRR and other SaaS revenue metrics Review collected by and hosted on G2.com.