User-friendly design, the interface is very easy to use, simplicity and ease of customisation of the dashboard - this is very important for our CS squads. Review collected by and hosted on G2.com.

Connectors with slack are a bit complicated and provide data that is not very detailed Review collected by and hosted on G2.com.

Decent level of detail of reports, but that's about it. Review collected by and hosted on G2.com.

Stay away from this if you are serious about getting your metrics right. Everything about this software is broken, from how they calculate your data to the integrations, the app is filled with bugs.

Invoices won't get processed correctly and integrations don't sync some of the data and you can't know the errors unless you audit the data yourself.

API requests will often be ignored or will process your request in a completely different way.

But the worse part is their support team. Completely dismissive and tries to play customers. When you report a bug they can't find an excuse to get away with, your ticket goes silent for months. When they got tired of trying to fix the bugs for us, a "VP" told us they would close our account and that we would have 3 days to export our data. Due to the severity of their actions, we had to send this to our legal team to get proper compensation for our team's time and effort.

This is clearly a company struggling with a broken product, so stay away. Review collected by and hosted on G2.com.

The ability to visualise all your important data, analyze and drill down where needed in an intuitive interface is beyond awesome Review collected by and hosted on G2.com.

Could not think of anything that would fall into "dislike" category. Review collected by and hosted on G2.com.

After connecting to Stripe, I found all the key metrics I needed and dashboards very easy to read.

Support was always quick and helpful Review collected by and hosted on G2.com.

Honestly, I have nothing to point so far Review collected by and hosted on G2.com.

I like the detailed information of a user which helps us a lot. Review collected by and hosted on G2.com.

I have not experienced anything yet bad in the UI or performance. Review collected by and hosted on G2.com.

Extremely simple integration with Stripe, intuitive dashboard and graphically very nice Review collected by and hosted on G2.com.

The mobile app (i use android) is very basic. Review collected by and hosted on G2.com.

I love how easy it was to roll out, as well as their pricing model. For a SaaS company starting, it really helps us understand how our company is doing, and with their pricing model, we can actually grow until we're in a place to afford the software. Review collected by and hosted on G2.com.

There really wasn't much that we disliked about Chart Mogul! Review collected by and hosted on G2.com.

Great dashboard that gives a quick feel for your most important SaaS metrics and the ability to quickly segment and dive into specific areas and customer types. Review collected by and hosted on G2.com.

Hard to merge invoice data when it's from different sources (e.g. customers that switched from paying by invoice to credit card or the other way around), hard to merge invoice data if the customer switched currencies (I know this is rare, but we started supporting two currencies instead of one recently) and hard to pause subscriptions (so they don't show as churned temporarily).

And they don't provide benchmarks, which would be a fantastic feature, I'd love to compare our metrics with similar SaaS companies (same size, same funding background, same industry). Review collected by and hosted on G2.com.

It should be beautiful and helpful. The UX is great. Review collected by and hosted on G2.com.

The data is completely incorrect. Literally the most basic details (e.g. company MRR) are just wrong. Review collected by and hosted on G2.com.

Simplicity of adding data to the platform and segment customers Review collected by and hosted on G2.com.

Some data on the platform is incorrect, and has not been fixed after repeated requests to correct information (for our company, refunds when segmenting by plan tend to be incorrect) Review collected by and hosted on G2.com.