Sylvain B.
SB
Sylvain B.
IT Digital Project Manager
Mid-Market (51-1000 emp.)
"Very efficient solution, excellent support team : the great combo"
5/5
What do you like best about ChartHop?

Ambitious roadmap showing "long-term" vision, which is very appreciable when we (as a client) invest in tech service for HR. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

The app catalogue (integrated partners) within Charthop could be more inspiring, by showcasing use cases and value in more details. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Insightful Overview of Company Structure and Personal Progress"
4.5/5
What do you like best about ChartHop?

I get to know a lot of the organisation , the charts, the departments and about the people working. I also get to know about my company journey in terms of compensation and personal details. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Sometimes its a little difficult to navigate. Review collected by and hosted on G2.com.

Verified User
G
Verified User
"Easy Navigation and Data Retrieval, Minor Filter Hiccups"
4.5/5
What do you like best about ChartHop?

I love how easy ChartHop is to use and search, whether I'm looking for specific data, individuals, or departments. It makes exploring the org chart straightforward. As a project leader, ChartHop enables me to quickly identify key stakeholders and retrieve important data like employee emails and department information used in internal analysis. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Adding and removing filters in the data sheet feature is a little bit clunky at times. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"One stop shop for all HR solutions!"
4.5/5
What do you like best about ChartHop?

The easy access and display of personal data! A fan of the Org chart! It helps me map people to their peers, and this is useful as we are an org that is spread out internationally! Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Nothing in particular! I guess the implementation in my region is not as compared to the US! We have to rely on another tool for Payroll. Review collected by and hosted on G2.com.

Di W.
DW
Di W.
Marketing manager
Enterprise (> 1000 emp.)
"Good app, easy to use"
5/5
What do you like best about ChartHop?

easy to navigate to the place I want to check Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

the org will become big or small when I move my mouth, which I am not intent to do Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Dashboards and Insights"
4.5/5
What do you like best about ChartHop?

It is very easy to create quick reports and effective dashboard visualizations. User interface is intuitive and clean. Customer support is incredible if you run into any issues. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

It can be buggy, but the customer support is so quick and helpful it rarely causes work delays. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Super Easy and Simple Org Charts!"
5/5
What do you like best about ChartHop?

Still the best place to go to see your org chart. Now I use it for integrations into other HR tools as well. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

UI is a bit better but still room to improve. Review collected by and hosted on G2.com.

Desiree T.
DT
Desiree T.
Head of PeopleOps
Small-Business (50 or fewer emp.)
"Finally an Agile People Software Tool that Scales with your Organization!"
4.5/5
What do you like best about ChartHop?

ChartHop is an agile solution that can help bring your strategy to life. I’ve used ChartHop at three prior companies, and I love that I can come up with a People Strategy that is creative and I can leverage ChartHop to bring that strategy to life. The tool has allowed me to take those creative ideas and implement them into actionable people processes. ChartHops apporach aligns with my strategy. It is a really creative platform. If you have a particular way of doing things, it can almost always be done with ChartHop. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Nothing comes to mind. Every time we’ve encountered something the ChartHop team has been really responsive to the feedback and helped us get what we need quickly. Review collected by and hosted on G2.com.

Emily C.
EC
Emily C.
VP, People
Mid-Market (51-1000 emp.)
"Can't live without ChartHop"
5/5
What do you like best about ChartHop?

ChartHop is absolutely critical to us. It’s a huge time saver and ensures we’re on top of everything. Thanks to ChartHop, we’re not in out-of-control spreadsheets. It’s our source of truth that allows us to be completely accurate. Because of that, we have more time to be proactive and strategic versus constantly reacting to changes happening throughout the company.

What really sets ChartHop apart is the ability to mold it to whatever you want it to be. We can make ChartHop ours by updating surveys however we want, collecting whatever data we want in a variety of ways, and the list goes on. There’s just not another solution out there that can do that. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

There’s a lot you can do with ChartHop out of the box, but if you want to really configure it to specific situations, there’s a learning curve for admins in terms of how to best do that. But once you do it, you can totally flourish with ChartHop and really do anything you want quickly and easily. Review collected by and hosted on G2.com.

Daniel B.
DB
Daniel B.
VP, People and Culture
Mid-Market (51-1000 emp.)
"Strong operational tool that offers lots of customization"
4.5/5
What do you like best about ChartHop?

I like that you use the products in the tool that you need but you don't need to use the whole suite (or pay for it) if you won't get value from it or if you already have other systems supporting the business in that role.

Customer Service is excellent and responsive.

Supports us managing merit cycles across the world in an easy to use way and make a complex process much easier.

Finding ways to automate and simplify processes between existing systems has been a huge win for us. We were also able to consolidate some of other systems as ChartHop got further integrated. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

The upside is the customization. The downside is the customization.

You need someone on your team who is going to understand the technical side of the system and how it works. For executives low on detail, they can get frustrated by the complexity of their own enviornments and the trade offs for giving them 'exactly what they want'. I recommend trying to influence internal teams on making it as simple as possible to operate and use.

Dashboarding and reporting feels like it could be improved somewhat to have pre-built boards that incorporate all their features that make it a little more plug and play for teams starting out with the software. Review collected by and hosted on G2.com.