The G2 on ChartHop

ChartHop Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of ChartHop, enabling efficient administration and accessibility for all team members. (36 mentions)

Users value the intuitive design and customization of ChartHop, which enhances efficiency and data accuracy significantly. (33 mentions)

Users value the comprehensive org chart feature of ChartHop for enhancing understanding and collaboration in remote teams. (30 mentions)

Users appreciate the comprehensive features of ChartHop, benefiting from robust analytics and organizational insights. (20 mentions)

Users highlight the user-friendly platform of ChartHop, enhancing access to valuable people data and collaboration. (20 mentions)

Users find the limited customization options in ChartHop challenging, making the platform feel overwhelming and complex. (10 mentions)

Users note that ChartHop's missing features limit its functionality, but they are optimistic for future updates. (10 mentions)

Users face a steep learning curve with ChartHop's configuration and experience difficulties navigating its complex features. (8 mentions)

Users report technical issues with outdated data and occasional site instability, impacting their experience with ChartHop. (7 mentions)

Users face integration issues with ChartHop, leading to extra work and challenges when connecting with other systems. (6 mentions)

Users find that there is a significant learning curve for effectively utilizing ChartHop’s complex filtering and reporting features. (6 mentions)

Users experience data issues with ChartHop, including outdated information and challenges in tracking organizational metrics. (5 mentions)

Top Pros or Advantages of ChartHop

1. Ease of Use

Users appreciate the ease of use of ChartHop, enabling efficient administration and accessibility for all team members.

See 36 mentions

See Related User Reviews

Bob T.

Mid-Market (51-1000 emp.)

5.0/5

"ChartHop is super useful and I use it daily"

What do you like about ChartHop?

I find the org chart very useful and I use it frquently to learn more about the people in my company that I talk with daily on line, but may never mee

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"The HR Tool You didn't know you needed"

What do you like about ChartHop?

At Scout, ChartHop is our primary headcount and performance management tool as we scale. I love that ChartHop blends great functionality with ease of

2. Features

Users value the intuitive design and customization of ChartHop, which enhances efficiency and data accuracy significantly.

See 33 mentions

See Related User Reviews

Casey D.

Enterprise (> 1000 emp.)

5.0/5

"ChartHop really makes HRIS easy and intuitive in a way that I haven't seen anywhere else."

What do you like about ChartHop?

It's intuitive. The data sheet feature is fabulous, and I appreciate being able to share key metrics via reports.

Swapnil P.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing product to have for every Organisation."

What do you like about ChartHop?

most amazing, helpful and upsides of having and using this tool is that I can able to get all the info, details like about myself, Org structures and

3. Org Chart

Users value the comprehensive org chart feature of ChartHop for enhancing understanding and collaboration in remote teams.

See 30 mentions

See Related User Reviews

Bob T.

Mid-Market (51-1000 emp.)

5.0/5

"ChartHop is super useful and I use it daily"

What do you like about ChartHop?

I find the org chart very useful and I use it frquently to learn more about the people in my company that I talk with daily on line, but may never mee

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Charthop review"

What do you like about ChartHop?

Charthop is doing excellent, it is a tool where you can find personal history and it even talks about transparency. Here we can plan our tasks

4. Comprehensive Features

Users appreciate the comprehensive features of ChartHop, benefiting from robust analytics and organizational insights.

See 20 mentions

See Related User Reviews

Elton S.

Enterprise (> 1000 emp.)

4.5/5

"Great hub for People Data"

What do you like about ChartHop?

Charthop has, bar none, the best customer service out of any company that I work with. They are always very happy to walk us through different feature

Rohit D.

Mid-Market (51-1000 emp.)

4.0/5

"Organized Organization tool"

What do you like about ChartHop?

One stop solution to know about our organization. We can check about the employee history like who is working whom, can check employees location via m

5. Helpful

Users highlight the user-friendly platform of ChartHop, enhancing access to valuable people data and collaboration.

See 20 mentions

See Related User Reviews

Bob T.

Mid-Market (51-1000 emp.)

5.0/5

"ChartHop is super useful and I use it daily"

What do you like about ChartHop?

I find the org chart very useful and I use it frquently to learn more about the people in my company that I talk with daily on line, but may never mee

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"The HR Tool You didn't know you needed"

What do you like about ChartHop?

At Scout, ChartHop is our primary headcount and performance management tool as we scale. I love that ChartHop blends great functionality with ease of

Top Cons or Disadvantages of ChartHop

1. Limited Customization

Users find the limited customization options in ChartHop challenging, making the platform feel overwhelming and complex.

See 10 mentions

See Related User Reviews

Michael C.

Mid-Market (51-1000 emp.)

5.0/5

"ChartHop is great!"

What do you dislike about ChartHop?

Some components of ChartHop require time/energy, but that's mostly because we want to customize our forms and processes to fit our needs.

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"best in interface on the org. charts"

What do you dislike about ChartHop?

It is overwhelming at first due to number of features and data visualization options, also maybe expensibe for small business or start ups compared to

2. Missing Features

Users note that ChartHop's missing features limit its functionality, but they are optimistic for future updates.

See 10 mentions

See Related User Reviews

Dhana S.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent tool for HR management and personal employee growth"

What do you dislike about ChartHop?

Adding more features in terms of text area styling, Integrate with other systems

Kiera H.

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional platform, from the features and support"

What do you dislike about ChartHop?

Currently the HRIS system is not 100% complete, but we are looking forward to the end product!

3. Complexity

Users face a steep learning curve with ChartHop's configuration and experience difficulties navigating its complex features.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use"

What do you dislike about ChartHop?

It has too many sub section so it become difficult to seach for a particuar data.

Verified User

4.5/5

"Easy Navigation and Data Retrieval, Minor Filter Hiccups"

What do you dislike about ChartHop?

Adding and removing filters in the data sheet feature is a little bit clunky at times.

4. Technical Issues

Users report technical issues with outdated data and occasional site instability, impacting their experience with ChartHop.

See 7 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great app to check organization data and compensation management"

What do you dislike about ChartHop?

Sometimes the data is not upto date. Takes time to show the actual data

Daniel L.

Mid-Market (51-1000 emp.)

5.0/5

"Great UX and easy access to org-wide data"

What do you dislike about ChartHop?

Occasionally I’ve experienced some site instability, but these cases were very rare. Beyond that, I don’t have any significant dislikes.

5. Integration Issues

Users face integration issues with ChartHop, leading to extra work and challenges when connecting with other systems.

See 6 mentions

See Related User Reviews

Dhana S.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent tool for HR management and personal employee growth"

What do you dislike about ChartHop?

Adding more features in terms of text area styling, Integrate with other systems

Taylor H.

Mid-Market (51-1000 emp.)

4.5/5

"ChartHop is a very useful and customizable tool for our lean HR team."

What do you dislike about ChartHop?

There are system limitations with ChartHop and how it flows/speaks to ADP (our HRIS). This has sometimes created additional work for our team, but the

6. Learning Curve

Users find that there is a significant learning curve for effectively utilizing ChartHop’s complex filtering and reporting features.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Lots of options for customization"

What do you dislike about ChartHop?

Not as user-friendly (in regards to navigation) as I had hoped. Because of the number of customizations available, it has a learning curve. I wish it

Emily C.

Mid-Market (51-1000 emp.)

5.0/5

"Can't live without ChartHop"

What do you dislike about ChartHop?

There’s a lot you can do with ChartHop out of the box, but if you want to really configure it to specific situations, there’s a learning curve for adm

7. Data Issues

Users experience data issues with ChartHop, including outdated information and challenges in tracking organizational metrics.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great app to check organization data and compensation management"

What do you dislike about ChartHop?

Sometimes the data is not upto date. Takes time to show the actual data

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Technology and AI"

What do you dislike about ChartHop?

The message remains the same and is not updating for the second user.

G2 reviews are authentic and verified.

Here's how.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/10/2025

"A fairly good software"

4.5/5

What do you like best about ChartHop?

The best thing is the Org Chart. I also like how we get demographic surveys on it. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

There's no such dislike as of now for this prouct. Review collected by and hosted on G2.com.

Verified User in Internet

Mid-Market (51-1000 emp.)

10/4/2024

"great workforce management platform"

5/5

What do you like best about ChartHop?

Excellent tool to visualize your org chart and the profile viewing, we can even plan tasks that need to be done and mark them as pending, done, skipped or expired status. A datasheet helps you understand every individual present in my organisation according to their department and their title. easy to use it directs you easily. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Charthop is wholesome, there is Nothing to dislike about it. Review collected by and hosted on G2.com.

Bob T.

Technical Sales - Bid Manager

Mid-Market (51-1000 emp.)

6/26/2024

"ChartHop is super useful and I use it daily"

5/5

What do you like best about ChartHop?

I find the org chart very useful and I use it frquently to learn more about the people in my company that I talk with daily on line, but may never meet in person. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

I have not encountered any downsides of using ChartHop Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/25/2024

"A great product to see organization's chart"

4.5/5

What do you like best about ChartHop?

I can check my compensation and see my organization chart Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

There is nothing to dislike, everything is great Review collected by and hosted on G2.com.

Rahul G.

Senior Analyst

Mid-Market (51-1000 emp.)

5/11/2024

"A Good product for peer review and managing HR results"

4/5

What do you like best about ChartHop?

Charthop has good user interface. It is easy to use and gather company data at 1 place and systematic manner. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Charthop doesn't have any thing to dislike. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/1/2024

"All in one application! A great one."

4.5/5

What do you like best about ChartHop?

I love the features like

1.my profile (you can find all the info like whom you are reporting to and many more)

2. Compensation management

3. Org chart

4. And my most favourite Data sheet! Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

Haven't disliked anything about the product yet! Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

10/10/2024

"Easy to use"

4.5/5

What do you like best about ChartHop?

I get to know who is working under which team. I get to know about pay range of the indivisual domain. Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

It has too many sub section so it become difficult to seach for a particuar data. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/17/2024

"Convenient to use."

4.5/5

What do you like best about ChartHop?

I get to see the data of our oragnisation. Which colleague is working under whom and can see the organization chart. I can even check which employee is working from which country in map option. it Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

It has too many coloumns, sometime app crashes when in use. Review collected by and hosted on G2.com.

Verified User in Internet

Mid-Market (51-1000 emp.)

10/4/2024

"Charthop review"

5/5

What do you like best about ChartHop?

Charthop is doing excellent, it is a tool where you can find personal history and it even talks about transparency. Here we can plan our tasks Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

There is nothing I dislike about Charthop Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/19/2024

"Easy way to manage internal event attendance and Org charts"

5/5

What do you like best about ChartHop?

Its great to have a tool that has all the information needed for company events in one place. The org chart feature is also great to understand wherever fits in at your company - especially useful for remote global teams Review collected by and hosted on G2.com.

What do you dislike about ChartHop?

I haven't come accross any features on charthop thatI dislike Review collected by and hosted on G2.com.