---
title: ChartHop Reviews
meta_title: 'ChartHop Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 170 reviews by the users' company size, role or industry
  to find out how ChartHop works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 170
  scale: '5'
date_modified: '2026-08-11'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# ChartHop Reviews
**Vendor:** ChartHop  
**Category:** [HR Analytics Software](https://www.g2.com/categories/hr-analytics)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 170
## About ChartHop
ChartHop is an AI-powered people operations platform designed to streamline and enhance the management of human resources within an organization. This comprehensive solution integrates various functions such as headcount planning, human resource information systems (HRIS), compensation management, performance tracking, employee engagement, and goal setting. By consolidating these critical components into a single intelligent system, ChartHop enables organizations to operate more efficiently and effectively, providing a unified source of truth for HR and Finance teams. The target audience for ChartHop includes HR professionals, finance teams, and organizational leaders who seek to improve their people management processes. By utilizing this platform, these stakeholders can access real-time data and insights that inform decision-making and strategic planning. ChartHop is particularly beneficial for organizations that require a cohesive approach to managing their workforce, as it connects various aspects of people operations to the underlying business data that drives organizational performance. Key features of ChartHop include its AI-driven analytics capabilities, which allow users to gain insights into workforce dynamics and trends. The platform&#39;s ability to reason across the full organizational context means that users can uncover patterns and make informed decisions based on comprehensive data analysis. Additionally, ChartHop facilitates collaboration among teams by providing a centralized platform where HR and Finance can work together seamlessly, eliminating the need for disparate systems and reducing the potential for errors. Another significant benefit of ChartHop is its focus on optimizing organizational operations. By understanding how various elements of the workforce interact and impact overall performance, organizations can make strategic adjustments to improve efficiency and employee satisfaction. The platform&#39;s integration of performance management and engagement tools further supports this goal, enabling leaders to align individual and team objectives with broader organizational goals. Overall, ChartHop stands out in the people operations category by offering a holistic approach to workforce management that leverages AI and data integration. Its ability to provide real-time insights, foster collaboration, and optimize organizational performance makes it a valuable tool for any organization looking to enhance its people operations strategy.



## ChartHop Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of ChartHop, enabling seamless data integration and intuitive features for better decision-making. (35 reviews)
- Users value the **seamless integration and insightful dashboards** of ChartHop, making organizational information easy to track and manage. (32 reviews)
- Users value the **easy access and visualization** of organizational data, enhancing their ability to navigate metrics effectively. (30 reviews)
- Users appreciate the **comprehensive features** of ChartHop, enabling informed decisions and seamless integration of organizational data. (21 reviews)
- Users appreciate the **easy access and intuitive design** of ChartHop, enhancing their ability to manage organizational data effectively. (21 reviews)
- Users value Charthop for its **user-friendly features** that enhance performance management and streamline processes effectively. (19 reviews)
- Visibility (19 reviews)
- Intuitive (18 reviews)
- Navigation Ease (17 reviews)
- Charting (14 reviews)

**What users dislike:**

- Users find **limited customization** challenging, struggling with permissions and complex filtering in Charthop&#39;s reporting system. (11 reviews)
- Users find **missing features** in Charthop, leading to challenges in navigation and integration with recruiting processes. (11 reviews)
- Users find the **complexity** of filter management and navigation in ChartHop cumbersome and not user-friendly. (9 reviews)
- Users express concerns about **integration issues** with ChartHop, limiting customization and complicating HRIS functionality. (8 reviews)
- Users struggle with the **steep learning curve** for configuration in ChartHop, impacting their overall experience with reviews. (7 reviews)
- Users experience **technical issues** such as app crashes and complexity, requiring advanced skills to navigate effectively. (7 reviews)
- Users experience **data issues** with ChartHop, including outdated information and challenges in tracking organizational metrics. (5 reviews)
- Lack of Integration (5 reviews)
- Navigation Difficulty (5 reviews)
- Not Intuitive (5 reviews)

## ChartHop Reviews
  ### 1. Great for People Analytics, but ATS integrations and HR Ops templates need work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rosario T. | Sr. People Ops &amp; Analytics, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about ChartHop?**

It is the perfect tool for People Analytics and very customized processes and data fields for whatever you may need. It is pretty easy to use and collab with. The support team has always solved my issues whenever I raised them. I use it basically every day of the week.

**What do you dislike about ChartHop?**

I wish it would have stronger integrations with other tools - In my case my ATS - Ashby. It only brings a few fields and it doesn't respect the approval workflow made for Openings in Ashby. Also, it is not bi-directional, so the only way of making it work is from Charthop >> Ashby, instead of Ashby >> and then pre-drafting the new open position in Charthop to keep the org chart udpated. Also, I wish it would provide more suggested templates for HR Ops like other HRIS do.

**What problems is ChartHop solving and how is that benefiting you?**

Helps me keep my People data centralized and allows employees to track everything in one place.

  ### 2. Customizable, User-Friendly HRIS with Supportive Team

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rosario T. | People Team Lead, Investment Banking, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about ChartHop?**

I use ChartHop as an HRIS for internal processes within HR scopes and tasks. It centralizes my data, and it's very customizable and easy to tailor-make processes according to my company's preferences. The UX and UI are very nice and easy to navigate. I also find the support team always ready to help, and the performance of the platform works well, as I've never had major technical issues that couldn't be solved within a few hours. The implementation management team was also very helpful during the setup.

**What do you dislike about ChartHop?**

Some integrations don't work as well as expected or are just unidirectional. I also wish there could be more bundles or pre-created templates for HR-related things. Additionally, it would be great if e-signature documents could happen within the platform, allowing onboarding and other processes to fully exist within ChartHop's ecosystem and database.

**What problems is ChartHop solving and how is that benefiting you?**

ChartHop centralizes my data and is customizable, making it easy to tailor processes to my company's needs.

  ### 3. Intuitive UI and Responsive Support, but Performance Lags with Large Data Sheets

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2026

**What do you like best about ChartHop?**

The support team is very responsive and comprehensive when providing assistance. The UI/UX is also very intuitive and easy to interpret, which makes new tools and processes easier to implement.

**What do you dislike about ChartHop?**

The website performance has a tendency to slow down and lag, particularly when working with large data sheets.

**What problems is ChartHop solving and how is that benefiting you?**

The overall flexibility of the available tools on the website continue to make work easier (e.g., updated comp bands, editing inputs into the table directly, etc.)

  ### 4. Seamless Organizational Insights with ChartHop

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2025

**What do you like best about ChartHop?**

I find ChartHop to be an incredibly good tool, especially for tracking information within my organization. It excels in helping me understand who people are in different teams and allows me to easily get in touch with their managers or gather other essential information about them. I particularly appreciate its capabilities for working with organizational charts and facilitating applications for sabbatical leaves. ChartHop plays a significant role in my pay parity and compensation discussions with my manager, making it a great and super helpful tool. The platform's visuals are impressive—the dashboards, sheets, and information are all beautifully visualized, enhancing my overall experience. Moreover, its user interface is incredibly seamless, making it easy to use, and it effectively assists me in identifying stakeholders within the organization without unnecessary hassle. The ability to get specific feedback from my manager through the tool is another aspect I am fond of.

**What do you dislike about ChartHop?**

nothing I can think of. Have had a good experience

**What problems is ChartHop solving and how is that benefiting you?**

I use ChartHop to track organizational information, know colleagues, and manage pay discussions effortlessly. Its visual and easy-to-use platform aids in cross-functional collaboration, progress tracking, and sabbatical leave applications.

  ### 5. Provides a Neat Retrospective of Company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about ChartHop?**

Scanning the chart feature for coworkers to see who is in what organization is really helpful.

**What do you dislike about ChartHop?**

It can be clunky when we do reviews.  The system doesn't seem to be well connected for that type of application.

**What problems is ChartHop solving and how is that benefiting you?**

Charthop tracks the growth of our organization and helps us see who is in what area of the business.

  ### 6. best in interface on the org. charts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2025

**What do you like best about ChartHop?**

Provides real-time graphical org charts and workforce analytics to make it easy to track headcount, reporting relationships and team structures.

**What do you dislike about ChartHop?**

It is overwhelming at first due to number of features and data visualization options, also maybe expensibe for small business or start ups compared to simpler organization chart solutions,

**What problems is ChartHop solving and how is that benefiting you?**

Updated organization charts automatically and reports reducing HR team manual effort. Stream lines cross-fucntional team structure and employee roles.

  ### 7. Organized Organization tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rohit D. | Senior Associate (Fund Accountant), Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2025

**What do you like best about ChartHop?**

One stop solution to know about our organization. We can check about the employee history like who is working whom, can check employees location via maps section, it has calendar too so I don’t have to switch to any other tool to know about my colleague’s birthday, availability etc.

**What do you dislike about ChartHop?**

Too many filters just to check for one data.

**What problems is ChartHop solving and how is that benefiting you?**

I don’t have to switch to multiple applications to know about the organization, I Can find all the data in one place

  ### 8. ChartHop eliminated hundreds of Google Sheets from my daily workflow!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicole W. | People Operations Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about ChartHop?**

The ease of combining all of our people data into one place! 
Easy feed into our HRIS system.
BEAUTIFUL UI that we are excited to share with employees. 
Customizability! 
Our CSM, Seth, who answers all of our questions!

**What do you dislike about ChartHop?**

All data that is pulled into ChartHop must be tied to an active employee account. Therefore, high level organizational metrics cannot be tracked in ChartHop (ie: new hires profiles, eNPS without adding on Engagement features, Board metrics).

**What problems is ChartHop solving and how is that benefiting you?**

Eliminating risk of manual error by streamlining data into one place

  ### 9. Easy tool to use for organisation chart

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2025

**What do you like best about ChartHop?**

It a one stop solution for employees. It has all data of our oragnisation example: calander, ,maps, company update etc.

**What do you dislike about ChartHop?**

As of now I have not come across any dislikes about ot.

**What problems is ChartHop solving and how is that benefiting you?**

I dont have to open multiple hr tool to search about organizatio.

  ### 10. A Good product for peer review and managing HR results

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rahul G. | Senior Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2024

**What do you like best about ChartHop?**

Charthop has good user interface. It is easy to use and gather company data at 1 place and systematic manner.

**What do you dislike about ChartHop?**

Charthop doesn't have any thing to dislike.

**What problems is ChartHop solving and how is that benefiting you?**

ChartHop solves the problem of keeping track of everyone in a company and understanding their roles and performance. This benefits me by providing clear insights into the organization's structure and helping me understand who does what and how well they're doing it.

  ### 11. Technology and AI

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about ChartHop?**

Ease of Use and Ease of Implementation.

**What do you dislike about ChartHop?**

The message remains the same and is not updating for the second user.

**What problems is ChartHop solving and how is that benefiting you?**

Fast and calculative in solving complex tasks.

  ### 12. GOAL FOCUSED

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2024

**What do you like best about ChartHop?**

HELP CREATE TEAMS EXPECTION TO ACHIEVE COMPANYS BUDGETS

**What do you dislike about ChartHop?**

CHARTHOP is unique platform , no negatives

**What problems is ChartHop solving and how is that benefiting you?**

Helps rexall company relates with staffs to achieve budget created annually

  ### 13. Generally helpful for org charts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about ChartHop?**

ChartHop is helpful for explaining org charts.

**What do you dislike about ChartHop?**

The system can be a bit clunky, and you need to zoom in frequently to get to the right place.

**What problems is ChartHop solving and how is that benefiting you?**

ChartHop helps teammates understand who sits where within our organization, and what role each person plays.

  ### 14. The implementation team is excellent.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about ChartHop?**

The most helpful features in ChartHop are the way the performance review flows to the compensation section and all the different ways to look at employee information using the Org. Chart and Profile functions.

**What do you dislike about ChartHop?**

It would be helpful if ChartHop had a better way to flow the performance reviews through from manager to department head to HR.

**What problems is ChartHop solving and how is that benefiting you?**

The compensation feature is excellent. It makes our budgeting process and compensation process much more thorough and simplified.

  ### 15. Great application with a lot of practical uses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about ChartHop?**

Compiles data from HRIS and ATS to compile a robust database to build reports and organization structures. Charthop does a great job mapping fields to integrate with most apps your company uses to track the employee journey.

**What do you dislike about ChartHop?**

Not the most user-friendly to map custom fields and build reports independently. Still somewhat scrappy - i.e. variable comp is pulling from Greenhouse when it should likely come from our HRIS to represent the entire employee base. A lot of questions need to be answered directly by a rep, could use a more robust learning platform.

**What problems is ChartHop solving and how is that benefiting you?**

Headcount planning & approvals, reporting on employee data, building possible headcount plans and syncing to the master.

  ### 16. Fantastic Team and Product is going in the right direction!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2022

**What do you like best about ChartHop?**

The customer support team is all-in! They are working with a product (that feels like a service at times) and constantly adapting to meet the shifting demands and previously unforeseen needs of teams.

**What do you dislike about ChartHop?**

ChartHop is not a mature product yet. The way Charthop feels it should be used in an enterprise fashion is different from we (the customer) believe it should be used - for example, which employees should be added as users. The CQL language is intuitive but creates dissonance with some admins. Altogether, a good experience with some room to grow!

**What problems is ChartHop solving and how is that benefiting you?**

Headcount Planning, Compensation Reviews, Illustrative Org Charts and insightful reporting. All of these facets of ChartHop are helpful and have benefited us during our Series C growth.

  ### 17. Lots of options for customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about ChartHop?**

The visual org chart is a really great feature, and I love that we can plan future scenarios. There are lots of options to customize your usage, and I love that it integrates with our other HR programs.

**What do you dislike about ChartHop?**

Not as user-friendly (in regards to navigation) as I had hoped. Because of the number of customizations available, it has a learning curve. I wish it was better integrated with our HRIS. Some of the fields do not populate.

**Recommendations to others considering ChartHop:**

ChartHop's customer support is beyond fantastic. Their team goes above and beyond to assist you through the process and is always available if you run into an issue.

**What problems is ChartHop solving and how is that benefiting you?**

We can complete headcount planning and evals with ChartHop. We eliminated another platform because ChartHop offers that feature within their system. I like the visual aspect CharHop offers

  ### 18. Fabulous for future workfoce planning

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

Charthop has been helpful in terms of organizational planning. I love that we are able to create a future-facing organization chart and add jobs that we don't currently have to it. I can be a very beneficial tool for recruiting teams.

**What do you dislike about ChartHop?**

I don't think there's anything I particularly dislike. The reporting tools are SO robust that it can sometimes be confusing trying to find a report that works best in a particular scenario.

**What problems is ChartHop solving and how is that benefiting you?**

We're not solving any particular problem. We're mostly using the platform to administer in depth reporting and help with the future planning of our growing organization. It can be difficult trying to figure out what roles we want, who they will report to, and the impact they will have on our structure, but ChartHop helps.

  ### 19. ChartHop is an intuitive people analytics tool. The support is great!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maud S. | People Operations Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

ChartHop is easy to use, and it's a very visual tool. I also love the datasheets; it makes it very easy to share data with other team members, which is a significant timesaver in my day-to-day work. The support received is great.

**What do you dislike about ChartHop?**

When updating some positions or removing an open job, sometimes the change won't appear right away, or the deleted position would even sometimes reappear. The integration with Lever is not seamless, I wish it were better. When downloading an org chart, the employees' titles are not fully visible (cut off), which is pretty inconvenient for an org chart tool.

**What problems is ChartHop solving and how is that benefiting you?**

- Creating an org chart visible by the entire company
- We have created a directory of skills for each contributor in the company, which helps foster professional and personal relationships
- ChartHop is helpful for reporting and has become a source of truth for us
- Creating scenarios helps for recruiting planning

  ### 20. As our organization grows larger each month Charthop helps manage the org chart well

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2021

**What do you like best about ChartHop?**

As our organization grows larger each month Charthop helps manage the org chart well. We also use it to manage headcount for managers. We have grown from a 100 employees to over a 1000 in 2 years and this has been a useful tool to manage/visualize the org. chart and also for managing large re-orgs.

**What do you dislike about ChartHop?**

The UI seems to be a little dated. It get's the job done its just not the prettiest tool out there if that is what you are looking for. I don't know how much it costs as I am only a user but if it is expensive, then I might drop my rating.

**What problems is ChartHop solving and how is that benefiting you?**

We are solving the problem of managing org charts for a rapidly growing startup. We have added over 800 employees and this has help manage headcounts and backfills for our managers.

  ### 21. User Friendly & Intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Colby B. | Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2022

**What do you like best about ChartHop?**

ChartHop allows our employees and leadership the ability to view the org chart and hiring plans in a user friendly, visually pleasing, and intuitive way. The customer service team is super helpful and professional.

**What do you dislike about ChartHop?**

Some of the integrations don't work as expected but the team has been great trying to help us problem solve so the tool is working the way we need it to.

**What problems is ChartHop solving and how is that benefiting you?**

Performance Reviews, Engagement Surveys, Headcount Planning, Functional Org Chart, Map for Remote Workforce

  ### 22. ChartHop makes managing our org chart painless

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

I previously managed my org chart in Powerpoint, which was a pain because I had to update it every time someone joined or left. ChartHop automatically pulls data from my HR systems to stay up to date.

**What do you dislike about ChartHop?**

I can use ChartHop through my payroll provider. The initial setup was confusing to me, but that might have been the payroll provider's fault. ChartHop might be overkill for some users, especially at small businesses.

**What problems is ChartHop solving and how is that benefiting you?**

I now save labor, in that I do not have to update my org chart by hand when people join or leave. This means that the org chart is up to date, and anyone can rely on it without wondering if it matches reality.

  ### 23. Useful to map out the org chart

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

The organization chart visualizations are useful and well presented, including reporting lines and where employees are located. The ability to do comp planning via the interface is also pretty helpful.

**What do you dislike about ChartHop?**

ChartHop is being offered through our PEO and the integration is a little buggy when it comes to syncing HR records. However, I'm not sure if the issue lies with Charthop or the way the integration has been set up by the PEO.

**What problems is ChartHop solving and how is that benefiting you?**

We no longer have to manually maintain an organization chart, which saves us time. We haven't fully realized the other benefits such as comp planning, but I can see how it will become more useful in the future.

  ### 24. ChartHop

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

The reporting & dashboards are awesome. We no longer have to build these out manually. The org chart is super easy to follow and allows us to see everything laid out.

**What do you dislike about ChartHop?**

Implementation has been a little rocky. Training could be a little more robust. Also, it's a little strange that the system prefers you to use Charthop for creating new jobs, when the ATS of choice is really the best place for that

**What problems is ChartHop solving and how is that benefiting you?**

A true org chart. Other systems are really lacking in what you can see. It's helpful having compensation as an added field. We haven't rolled it out yet so we don't have a full idea of benefits realized.

  ### 25. ChartHop is a formidable solution for headcount and compensation planning, but has room to grow

**Rating:** 3.5/5.0 stars

**Reviewed by:** Matthew S. | Race Director & Co-Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about ChartHop?**

ChartHop is user-friendly and easy to modify based on our needs as a company. The compensation planning team is helpful and insightful.

**What do you dislike about ChartHop?**

Implementation of ChartHop wasn't very smooth, as we ran into a lot of issues getting the tool up and running correctly. Once ironed out, the tool works fine.

**Recommendations to others considering ChartHop:**

Set realistic expectations on your timeframe when implementing ChartHop. They are a growing organization, and with that growth come growing pains and feature rollouts, so be prepared for that.

**What problems is ChartHop solving and how is that benefiting you?**

We have taken manual headcount and compensation planning processes to a more automated, centralized platform that allows for collaboration across the company.

  ### 26. Great org tool and integration with our HRIS

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

We use CH for a visualization of the company's organizational history and overall view. It provides great track record of all the employees and their titles. The integration had its hiccups during launch, but is now working great!

**What do you dislike about ChartHop?**

Some tabs are just not as intuitive and the color coding can get a bit confusing. However, after using the tool, it is easy to navigate and use.

**What problems is ChartHop solving and how is that benefiting you?**

We needed a better organizational chart without having to manually update. The integration with our HRIS system makes it super simple and easy to update.

  ### 27. Easy to use Platform for Employee Engagement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris C. | Account Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** June 11, 2021

**What do you like best about ChartHop?**

I found the user-friendliness of the platform to be great.  As an employee, being "forced" to complete SMART goals, annual reviews, etc., always very manual and more time-consuming, not just to perform but to keep track of.  Having this all is one consilidated location where I can see active feedback from my manager and track progress is a nice benefit.

Also the org chart view is really handy for figuring out department heads, colleagues I can reach out to when needed.  When you are part of a company with 1,000's of employees across multiple locations, literally finding the right person internally can be a challenge;this simplifies that ALOT.

**What do you dislike about ChartHop?**

No dislikes. As an end-user and not an administrator, I can't claim it's a "game-changer" for me personally in terms of the day-to-day impact, however for my HR team and management tracking employees, I can certainly see how this is a huge asset for them.

**What problems is ChartHop solving and how is that benefiting you?**

For me personally, it simplifies a task. For management and HR, I presume the real-time data and ease of process is very valuable. 

Overall, I found it to be an easy to adopt and use platform. No complaints!

  ### 28. You get out what you put in

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about ChartHop?**

There are a lot of different uses for the tool

**What do you dislike about ChartHop?**

Some of the functionality we would want to use is an add on service so a la carte style

**What problems is ChartHop solving and how is that benefiting you?**

This will be beneficial for us to provide more analytics and reporting but we are not yet equipped to do so (need to integrate all of our systems)

  ### 29. Great depending on use case.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

Org chart is great. I like how you can go into the data sheet and filter and choose the columns that you need.

**What do you dislike about ChartHop?**

CSV uploads are kind of a nightmare. I wish there was the ability to change errors in real time if any come up. Because of the cadence of the upload if error messages show it makes it difficult to see where the actual problem was. I wish reporting capabilities were a bit stronger and the historical data field should be organized in separate columns based on the change type vs all lumped into one column for easier data analysis.

**What problems is ChartHop solving and how is that benefiting you?**

Compensation and headcount planning
DEI reporting

  ### 30. ChartHop Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about ChartHop?**

The interactive organizational chart is really helpful. I am newer to the company and I have used the org chart so much as I've gotten to know everyone. Also, we are now doing reviews within ChartHop and I think that is a useful feature.

**What do you dislike about ChartHop?**

It is difficult to see the whole organization at once. As a new person, I want to be able to get the global view of the company. In order to explore the org chart, you have to kind of already know whom or what you are looking for.

**What problems is ChartHop solving and how is that benefiting you?**

We are now starting to do performance review conversations within ChartHop. That is a big help, especially as someone who is taking over reviewing my direct reports. I can see what what discussed in the previous conversations and pick up where they left off.

  ### 31. Great for headcount planning

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

Headcount planning
Easy to use
Fast customer support team

**What do you dislike about ChartHop?**

You cannot merge scenarios to primary unless you merge the whole thing. It would be nice to merge only a few select positions instead of the whole scenario plan.
Just a few tweaks.

**What problems is ChartHop solving and how is that benefiting you?**

Headcount planning
Getting everyone on the same page with their growth plans

  ### 32. a must have for remote teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about ChartHop?**

As a fully distributed remote team, having Charthop allows me to see where my colleagues sit globally, the map feature is brilliant!

**What do you dislike about ChartHop?**

We're still new users, and right now a lot of work anniversaries and title change dates are reflecting the dates we input the info, not the dates of the anniversary or title change, but a kink I believe we can work out!

**Recommendations to others considering ChartHop:**

For remote or rapidly growing orgs, ChartHop should 100% make the list of vendors to consider.

**What problems is ChartHop solving and how is that benefiting you?**

With a rapidly growing team, having a single dashboard to view our shifting org chart, open positions, and people moves keeps everyone in the loop and aligned. The timeline feature which allows you to view historical snapshots is also huge!

  ### 33. Very simple and effective!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2022

**What do you like best about ChartHop?**

I love how easy charthop makes it for me to find my team members within the org chart. I also use the database functionalities often and I love how customizable this feature is!

**What do you dislike about ChartHop?**

I haven't found anything that I really dislike yet!

**What problems is ChartHop solving and how is that benefiting you?**

We are solving organizational issues with Charthop.

  ### 34. Solid org charting tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2022

**What do you like best about ChartHop?**

Highly functional org chart, great scenario builders. Helpful compensation info.

**What do you dislike about ChartHop?**

Can be difficult to integrate with certain HRIS platforms, which make keeping it up to date difficult.

**What problems is ChartHop solving and how is that benefiting you?**

We use Charthop to manage our org chart, consider different org planning scenarios and manage our comp/promo/calibration process during review cycles.

  ### 35. Great system! Can't wait to take advantage of its dexterity in full!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about ChartHop?**

Integration capabilities are fantastic, PEO + ATS data all in one place!

**What do you dislike about ChartHop?**

Nothing so far, but it would be great to see increased capability around performance management and compensation analysis.

**Recommendations to others considering ChartHop:**

Implementation is a very long process. Hard to get consistent, dedicated support. They are also not masters of their integrations, so expect to find some bumps in the road re: actual system functionality.

**What problems is ChartHop solving and how is that benefiting you?**

Workforce planning/mapping, succession planning, identifying gaps and risks across the organization in terms that all stakeholders can appreciate.

  ### 36. People Coordinator

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

I like the org chart and the access to filter data at many different levels

**What do you dislike about ChartHop?**

The reports can be extremely buggy and require more than basic-intermediate knowledge of reporting/coding to create at times

**Recommendations to others considering ChartHop:**

Be prepared to use a suite of technology - ChartHop is not a fix all. That said, they're eager to grow and do well!

**What problems is ChartHop solving and how is that benefiting you?**

We're working through multiple report-related bugs and sync issues withe Greenhouse. We use the compensation tool which is a realized benefit

  ### 37. Awesome

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

User friendliness of the platform makes it very attractive. The platform can easily be used by our recruitment and analytics team for different initiatives in the company.

**What do you dislike about ChartHop?**

Right now ChartHop is only being used for recruitment and org chart. Maybe it might be good to have more functionalities in the future to help with other modules such as performance, benefits, etc.

**What problems is ChartHop solving and how is that benefiting you?**

Recruitment and headcount planning. Data visualization tools help our leaders have more insights to our initiatives. Productivity has slightly increased though it might be good to have measurements in the system as well.

  ### 38. Manager Power User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2021

**What do you like best about ChartHop?**

Visually appealing and feature-rich, lots of valuable data on my employees.

**What do you dislike about ChartHop?**

No mobile app, it is 2022!
The interface is clunky, the org chart is very weak in terms of features.

**Recommendations to others considering ChartHop:**

Yes, a decent product that solves a problem.

**What problems is ChartHop solving and how is that benefiting you?**

Organizational chart, comp recommendation, and review.

  ### 39. A smart tool to help to set up & manage your organization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about ChartHop?**

- Live orgchart & create Scenarios
- Shout out

**What do you dislike about ChartHop?**

- The User Interface seems not so friendly

**What problems is ChartHop solving and how is that benefiting you?**

Just started using ChartHop recently, not so many problems solved

  ### 40. Good software so far

**Rating:** 3.5/5.0 stars

**Reviewed by:** Melissa Y. | People Ops Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2021

**What do you like best about ChartHop?**

Ability to create scenarios - this is helpful when partnering with managers on organizational design & planning

**What do you dislike about ChartHop?**

Needs to have a clean import/feed of employee data to work

**What problems is ChartHop solving and how is that benefiting you?**

Org design, reporting

  ### 41. Great tool to organize and automate what once lived in spreadsheets.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2020

**What do you like best about ChartHop?**

The compensation review tool and the org chart visualization capabilities are super helpful. Additionally, the calculated fields enable us to automate and store data that we would otherwise have had to manage outside of any system.

**What do you dislike about ChartHop?**

There are some occasional bugs that come with updates and new features but the support team is always quick to jump in and work things out.

**What problems is ChartHop solving and how is that benefiting you?**

ChartHop has enabled us to securely share with managers their people information, and allows them to make informed decisions without needing the HR team to pull reports or walk them through it.


## ChartHop Discussions
  - [How do you use Charthop?](https://www.g2.com/discussions/how-do-you-use-charthop) - 2 upvotes
  - [How much does ChartHop cost?](https://www.g2.com/discussions/how-much-does-charthop-cost) - 2 upvotes
  - [What do you like most about ChartHop for workforce analytics, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-charthop-for-workforce-analytics-and-what-improvements-would-you-suggest)
  - [How does ChartHop work?](https://www.g2.com/discussions/how-does-charthop-work)
  - [What does ChartHop do?](https://www.g2.com/discussions/what-does-charthop-do)

- [View ChartHop pricing details and edition comparison](https://www.g2.com/products/charthop/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A57%3A09+-0500&secure%5Bsession_id%5D=0a613254-3a69-44d8-bcaf-56db4b7cec15&secure%5Btoken%5D=23bbffcd3302c4f6760c79b62c7c811860f4bae29c59ab627e8c09c394792972&format=llm_user)
## ChartHop Integrations
  - [AlphaStaff](https://www.g2.com/products/alphastaff/reviews)
  - [Ashby](https://www.g2.com/products/ashby-ashby/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Carta Equity Suite](https://www.g2.com/products/carta-equity-suite/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Horizon by ITA Group](https://www.g2.com/products/horizon-by-ita-group/reviews)
  - [Humaans](https://www.g2.com/products/humaans/reviews)
  - [Insperity](https://www.g2.com/products/insperity/reviews)
  - [Jobvite](https://www.g2.com/products/jobvite/reviews)
  - [Justworks](https://www.g2.com/products/justworks/reviews)
  - [Lever](https://www.g2.com/products/lever/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [Personio](https://www.g2.com/products/personio/reviews)
  - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews)
  - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews)
  - [Sage](https://www.g2.com/products/sage-finance-sage/reviews)
  - [Sapling](https://www.g2.com/products/sapling-intelligence-inc-sapling/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Square Payroll](https://www.g2.com/products/square-payroll/reviews)
  - [TriNet](https://www.g2.com/products/trinet/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)

## ChartHop Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Logistics**
- Integration
- Analytics
- Data Import/Export
- Upload
- Employee Directory
- Social Media Integration

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Cycle Tracking
- Ongoing Performance Tracking
- Applicant Tracking

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Resource Planning - Workforce Planning**
- Reconciliation
- Headcount Planning
- Reporting
- Expense Planning

**Platform - Compensation Planning**
- Compensation Budgeting
- Merit Cycle Planning
- Pay Transparency
- Automated Compliance
- Reward Structuring
- Compensation History
- Succession Planning
- Salary Planning

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Editing & Design**
- Drag-and-Drop
- Update
- Customize
- Details
- Restructure

**Platform Basics**
- Performance Benchmarking
- Reporting & Dashboards
- Interoperability

**Goals**
- Goal Setting/Tracking
- Company Goals And OKRs

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Generative AI**
- AI Text Summarization
- Generative AI

**Human Resources - Workforce Planning**
- Integrations & APIs
- Compensation Bands
- Org Chart
- Recruitment Workflows

**Additional Features - Compensation Planning**
- Reporting Capabilities
- Workflow Automation
- Integrations

**Additional Functionality**
- Approval Process Control
- Duplicate Detection
- AI Copilot
- Customizable Reports
- Role-Based Permissions
- Employee Onboarding
- Alerts/Notifications
- Data Import/Export
- Reminders
- Customizable Templates
- Compensation Statements
- Goal Setting/Tracking
- Automated Receipt Matching
- Organizational Charting
- Market Data Analysis
- Employee Reward Programs
- Employee Portal
- Compensation Plan Modeling
- Employee Database
- Audit Trail

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation
- Science-based templates
- Customizable Templates

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise
- Surveys & Feedback
- 360 Degree Feedback

**Generative AI**
- AI Text Generation
- AI Image-to-Text
- Generative AI

**Agentic AI - Org Chart**
- Cross-system Integration
- Proactive Assistance

**Additional Functionality**
- Mind Maps
- Version Control
- Calendar Management
- Time Off Requests
- Template Management
- Self Service Portal
- Templates
- Real-Time Data
- Smart Chart Legend
- AI Copilot
- Document Management
- Design Management
- SSL Security
- Feedback Management
- Applicant Tracking
- Succession Planning
- Real-Time Notifications
- API
- Customizable Templates
- Access Controls/Permissions
- Document Storage
- Generative AI
- Data Visualization
- Workflow Management
- Employee Profiles
- Organizational Charting
- Interactive Elements
- Reporting & Statistics
- Pulse Surveys
- Employee Database
- HR Management
- Commenting/Notes
- Customization
- Publishing/Sharing
- Employee Onboarding
- Task Management
- Brainstorming
- Single Sign On
- Collaboration Tools
- Customizable Fields
- Training Management
- Customizable Reports
- Charting
- Contact Management
- Surveys & Feedback
- Employee Photos
- Employee Management
- Org Chart Creation

**Additional Functionality**
- Customizable Branding
- Workflow Management
- Third-Party Integrations
- Document Storage
- Surveys & Feedback
- Benefits Management
- Access Controls/Permissions
- Payroll Management
- Compensation Plan Modeling
- 360 Degree Feedback
- Email Templates
- Employee Profiles
- Attendance Tracking
- Real-Time Analytics
- Performance Management
- AI Copilot
- Employee Database
- Real-Time Reporting
- Turnover Tracking
- Document Management
- Organizational Charting
- Trend Analysis
- Employee Management
- Talent Management
- Employee Self Service
- Employee Portal
- Employee Onboarding
- Compensation Management
- Alerts/Notifications
- Data Visualization
- Performance Appraisal
- Task Management
- Ad hoc Reporting
- Reporting & Statistics
- Data Import/Export
- Secure Data Storage
- Self Service Portal
- Feedback Management
- Recruitment Management
- API
- HR Metrics Library
- Vacation/Leave Tracking
- Succession Planning
- Predictive Modeling
- Customizable Reports
- Applicant Tracking
- Training Management
- Survey/Poll Management
- Leave Tracking

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal
- Employee Portal
- Surveys & Feedback
- Peer-to-Peer Recognition

**Data**
- Dashboards And Reports
- Historical Data
- Customizable Reports
- Real-Time Data

**Additional Functionality**
- Real-Time Reporting
- Customizable Branding
- Rewards Program
- Reporting/Analytics
- Learning & Development
- Social Engagement
- Chat/Messaging
- Customizable Questions
- Customizable Reports
- Commenting/Notes
- Engagement Tracking
- Generative AI
- Employee Profiles
- Question Library
- Gamification
- Real-Time Data
- Performance Metrics
- Scoring
- AI Copilot
- Offboarding
- Visual Analytics
- Employee Onboarding
- Alerts/Notifications
- Employee Database

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Agentic AI - Performance Management**
- Succession Planning
- Multi-step Planning
- Natural Language Interaction

**Additional Functionality**
- Employee Portal
- Performance Metrics
- Self Service Portal
- Customizable Templates
- Generative AI
- Employee Management
- Employee Profiles
- Reporting & Statistics
- AI Copilot
- Alerts/Notifications
- Weighted Performance Measures
- Third-Party Integrations
- Peer Appraisals
- Personalization and Recommendation
- Compensation Management
- Performance Appraisal
- Individual Development Plans
- Self Assessment
- Skills Assessment
- Performance Review Management
- Document Management
- Workflow Management
- Training Management
- Employee Database
- Approval Process Control
- AI Summarization
- Competency Management
- API
- Employee Recognition
- Onboarding
- Career Development
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development
- Workflow Automation

## Top ChartHop Alternatives
  - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.6/5.0 (3,955 reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,546 reviews)
  - [Leapsome](https://www.g2.com/products/leapsome/reviews) - 4.8/5.0 (2,498 reviews)

