--- title: Chartbeat Reviews meta_title: 'Chartbeat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 69 reviews by the users' company size, role or industry to find out how Chartbeat works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 69 scale: '5' date_modified: '2026-07-12' parent_category: name: Content Marketing url: https://www.g2.com/categories/content-marketing --- # Chartbeat Reviews **Vendor:** Chartbeat **Category:** [Content Analytics Software](https://www.g2.com/categories/content-analytics) **Average Rating:** 4.4/5.0 **Total Reviews:** 69 ## About Chartbeat Chartbeat, Inc. includes four product lines — Chartbeat, Tubular, Lineup, and FatTail — and combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization. See how Chartbeat, Inc. is shaping the future of media strategy and revenue. https://lp.chartbeat.com/chartbeat-inc Chartbeat, the content intelligence platform for publishers, empowers media companies to build loyal audiences with real-time and historical editorial analytics across desktop, social, and mobile platforms. Chartbeat helps digital publishing organizations understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 70+ countries, Chartbeat’s real-time and historical dashboards, in-depth headline testing and in-page optimization tools, robust reporting, and more help the world’s leading media organizations understand, measure, and build business value from the attention earned by their written and video content. ## Chartbeat Reviews ### 1. Good in general, needs improvement for mobile **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2018 **What do you like best about Chartbeat?** Heads up display is great to quickly see what’s working on the homepage **What do you dislike about Chartbeat?** Headline tests aren’t separate from mobile web and desktop audience **What problems is Chartbeat solving and how is that benefiting you?** What counterprogramming audiences are seeking. ### 2. Really Great Insights Tool for Publishers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Chartbeat?** Chartbeat tries to dispense with traditional often misleading metrics like pageviews, instead measuring how engaged users are with content. **What do you dislike about Chartbeat?** Although they've made strides here, the tool is still heavily weighted towards real-time insights, which works great for big media organizations, but not as helpful for smaller brands with less users. **Recommendations to others considering Chartbeat:** This is a really great tool for editorial teams - and much less expensive than enterprise web analytics solutions. My suggestion is - if you take the plunge - that you commit to the data Chartbeat provides for editorial insight, rather than trying to use Chartbeat alongside another traditional web analytics tool. **What problems is Chartbeat solving and how is that benefiting you?** We're trying to provide our editorial teams with insight into what content is resonating with their audience. We immediately realized what Chartbeat flags as our most popular content is vastly different - and more insightful - than the content our traditional web analytics tools shows us is most popular. ### 3. Director, Digital Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Chartbeat?** This is the first real good software tool out there that lets you see what your real-time analytics look like on your website, and what content is trending hot or cold (via heat map). **What do you dislike about Chartbeat?** Not having the ability to go back and look at historical data further back than 30 days **What problems is Chartbeat solving and how is that benefiting you?** We now have the ability to look at real-time data that refreshes every 5 seconds and can move around content on our homepage based off of what's getting click-on the most or not at all. ### 4. Best real time tool for masive sites **Rating:** 3.5/5.0 stars **Reviewed by:** Antonio R. | Responsable de marketing y Audiencias, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2017 **What do you like best about Chartbeat?** It provides a very basic and focused dashboard with real time information about what visitors are doing on your site, which is basic in a massive site like a media outlet. **What do you dislike about Chartbeat?** Historic reports don't have enough KPIs for reports and advanced analysis. **What problems is Chartbeat solving and how is that benefiting you?** We can make better decisions in real time in order to share our articles on social media and to configure our home page with the most relevant news. ### 5. Can't beat Chartbeat **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2017 **What do you like best about Chartbeat?** Clean UI makes it easy to see where all our traffic is coming from. Highly beneficial for videos and articles that go viral. **What do you dislike about Chartbeat?** More historical data options could be beneficial. Would like more depth on tracking, and the ability to download exportable reports (my account does not let me do this). **What problems is Chartbeat solving and how is that benefiting you?** Able to easily identify if a video or article is going viral on social media. ### 6. Chartbeat use in journalism **Rating:** 5.0/5.0 stars **Reviewed by:** michael p. | Reporter, Newspapers, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Chartbeat?** The software made it easy to track page views, see where traffic is coming from, and keep track of trends **What do you dislike about Chartbeat?** The system was pretty accurate, although at times it would freeze or not update **What problems is Chartbeat solving and how is that benefiting you?** Keeping track of the readers and subscribers locations ### 7. Perfect solution for gathering real-time data **Rating:** 5.0/5.0 stars **Reviewed by:** Erin O. | Manager, Philanthropic Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Chartbeat?** A great solution for a news/media site that needs a constant stream of real-time data. Provides platform specific tracking and also include geographical targets. We can tell how our stories are doing at any time of the day. **What do you dislike about Chartbeat?** Not a great for tracking campaigns and doesn't provide much historical data. Would like the option to export CSVs or excel files. **Recommendations to others considering Chartbeat:** Take advantage of the CB report builder. You can identify the articles that have performed the strongest by referre type, device and by category. **What problems is Chartbeat solving and how is that benefiting you?** We are tracking our news stories in real time. We have realized that certain categories generate a higher active engaged time per story. It is enormously helpful in decided what time of content to post at what time. ### 8. If you are making content to hook the news or social cycle use ChartBeat **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Chartbeat?** Almost instantaneous installation on our enterprise size news server grid. Our staff loved the up to the moment traffic feedback. We loved seeing how our traffic grew and moved through out our content each day with the intuitive dash board. For our News group Chartbeat really filled a gap in reporting. **What do you dislike about Chartbeat?** We had hoped at the time to use data from Chartbeat like an API to drive displays of popular content on the site but they didn't have an accessible API at the time. This also didn't seem to be a priority or on their future road map. **Recommendations to others considering Chartbeat:** If you even have a simple interest try the free intro level and see all the have to offer. **What problems is Chartbeat solving and how is that benefiting you?** Once we grew so large that GA would only show us traffic stats on the following day we needed a tool that helped us make traffic and content decision based on our current traffic. Chartbeat was a perfect fit. ### 9. Chartbeat real time web analytics dashboard **Rating:** 3.0/5.0 stars **Reviewed by:** Anja M. | Digital Marketing Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Chartbeat?** It's easy to implement the code, and set up a simple dashboard to show your website traffic in real time. Very useful for content creators and website owners to spot the traffic behaviour and track campaigns in real time. Email notifications about a website downtime come handy too to react right away. **What do you dislike about Chartbeat?** Sometimes numbers wouldn't refresh for no reason and the login page was not working. We were also struggling with the administration part - only have one person accessing the tool. However their support is very responsive and kind. **What problems is Chartbeat solving and how is that benefiting you?** Online traffic reporting, reporting by location, content and campaign tracking. ### 10. Awesome feed of real-time traffic on your site **Rating:** 4.0/5.0 stars **Reviewed by:** Emma C. | Assistant Digital Editor, MyRecipes.com, Publishing, Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2016 **What do you like best about Chartbeat?** I love that I can see which pages users are currently viewing. It's like I'm a cyber-stalker for my own website. I don't know if there's another company like Chartbeat. If there is, I haven't heard of it. Where traffic is coming from as well as engaged time are both hugely-important to us, so it's great that those are both Chartbeat options. Plus, the UI is extremely easy to use. It's like one page. Can't get much clearer. **What do you dislike about Chartbeat?** Social stats on the right side of the page are fine, but we don't really care about any of that since we do all of our social scheduling and monitoring through another tool. I do think that Chartbeat could do a little more for us. It's a super-simple interface (I'm not complaining--I'd rather it be simple than clunky and confusing), but it's just that--a really simple tool. Nothing mind-blowing or earth-shattering. **Recommendations to others considering Chartbeat:** It's really simple. If you don't have a hugely-trafficked site, you probably don't have any use for it. You can probably reach your goals through Omniture or another tracking tool that doesn't give you real-time data. **What problems is Chartbeat solving and how is that benefiting you?** When we see that pages are spiking, we immediately promote on social to give them another boost. We've also tried to use the insights we're getting from Chartbeat to guide our daily editorial workflow, but since things are constantly changing, we don't rely too much on such a fluctuating tool. ### 11. Chartbeat provides a live look at the traffic on your website. **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew D. | Web Developer, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2016 **What do you like best about Chartbeat?** The live look at traffic across all our sites. You can have more than one site and the count is much more accurate than Google Analytics. **What do you dislike about Chartbeat?** The pricing model regarding the number of people chartbeat will track. You only can live track up to an amount thats based on your account type. If you hit that amount then you either need to upgrade your account or shift units to another domain but I wish it would all a "burstable" option because then we don't have the metrics for that time period **Recommendations to others considering Chartbeat:** If you're hesitant, just give it shot for awhile. Its totally worth it. Especially when you have a sudden spike in traffic and you just see that needle go all the way to the right. :) **What problems is Chartbeat solving and how is that benefiting you?** The struggle to know how many people are on your site and having that information in real time is something that can't be undervalued. It lets you know what resources you need. ### 12. Useful for Real Time Alerts **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Chartbeat?** Chartbeat provides us real-time alerts when there are shifts in traffic trends across the site. Having these alerts delivered via email to the broader team is useful because it makes sure there's attention on a developing trend that could be positive or negative **What do you dislike about Chartbeat?** What Chartbeat offers we also receive from a variety of other partners & platforms, so there's significant overlap at times **What problems is Chartbeat solving and how is that benefiting you?** It's been most useful for pinpointing traffic fluctuations in real time, especially on key sales days. ### 13. Good for real-time site data **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2016 **What do you like best about Chartbeat?** The drill-down of the web traffic is really what makes this product for me. I love looking at where the traffic was coming from and how it ebbed and flowed in real time. It was great for when you had a trending piece or content that was performing particularly well to see who was reading it and where they were coming from. It's also great for finding out how people got to your site. **What do you dislike about Chartbeat?** There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that. **Recommendations to others considering Chartbeat:** Chartbeat and its employees are great at helping you further understand the platform. When I was getting started, they had multiple webinars to get you up and running and teaching you quick and dirty tips and tricks. **What problems is Chartbeat solving and how is that benefiting you?** Looking for website analytics and data to better inform publishing strategies. ### 14. A fantastic, innovative, new-wave tool to gather metrics and change the way we operate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2016 **What do you like best about Chartbeat?** The fact that it is completely customizable and evolves and transforms to fit our needs **What do you dislike about Chartbeat?** Honestly, nothing -- perhaps because this is a new tool, I haven't fully figured out the negatives, but there are none so far! **What problems is Chartbeat solving and how is that benefiting you?** Industry: Journalism: Deciphering what to cover, how to cover, how to reach out to our audience. We have developed a true two-way communicative street in reaching our viewers, readers, listeners. ### 15. Great Real Time Engagement Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Russell F. | Director of Technology, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2016 **What do you like best about Chartbeat?** It has a lot of data, gives me insights into what my community is doing, responding to and when and where they engage. **What do you dislike about Chartbeat?** Performance on the website and some of the technical integration (not done by me though, to be fair) **Recommendations to others considering Chartbeat:** Check out CrazyEgg too! **What problems is Chartbeat solving and how is that benefiting you?** Knowing when our readers are active, being able to time releases of posts, when the majority of our readers are online. Maximizing engagement. ### 16. Solid analytics for content marketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2015 **What do you like best about Chartbeat?** Beautiful graphs built in Wordpress dashboard that everyone has access to. Having built in analytics really helps the team see the impact of their writing. We used it to make sure we were hitting our traffic targets and it did a great job at it. **What do you dislike about Chartbeat?** They charge based on people who have access. So if you want a team of 10 writers and yourself to see it, you have to pay for a bigger plan regardless of the traffic your site did. **Recommendations to others considering Chartbeat:** Well worth it. We ended up using shared log in's so we wouldn't have to pay for a huge site when in reality are site was mid-sized. I'd give it a shot. **What problems is Chartbeat solving and how is that benefiting you?** We had really aggressive goals for increasing traffic to our site and needed a simple way to show progress to our team. Chartbeat did just that. ### 17. Chartbeat **Rating:** 3.5/5.0 stars **Reviewed by:** Sharon K. | Digital Analytics Consultant, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2014 **What do you like best about Chartbeat?** It gives real time content usage in a visual way. Not too complicated. **What do you dislike about Chartbeat?** As with all tools, it isn't just login and everything is fine. There are some implementation requirements - and we all know that depends on whoever is involved with implementing and good structure. All the various metrics do need to be researched and understood, etc. I've sat in their webinars and there was some confusion on, e.g., traffic sources and where e-mail traffic came from - is it really from e-mails, what is direct, etc. **Recommendations to others considering Chartbeat:** Check implementation and metrics with other resources, e.g., Omniture/Google Analytics, to see if in line with metrics shown there. **What problems is Chartbeat solving and how is that benefiting you?** Editorial has real time access to content/articles traffic volume and can swap out as needed. ### 18. Chartbeat is a small app that packs a BIG punch **Rating:** 4.5/5.0 stars **Reviewed by:** Tom A. | Director of eCommerce, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2014 **What do you like best about Chartbeat?** My favorite feature is the ability to setup SMS alerts when traffic events happen. It will tell you you have reached XXXX visits and you get an alert right away. Its super handy to keep track of site elements. **What do you dislike about Chartbeat?** Probably that is just a real time tool - that is not bad, it is what it is. **Recommendations to others considering Chartbeat:** Give it a shot - it is realtime data like you have never seen before. **What problems is Chartbeat solving and how is that benefiting you?** The biggest thing is imact articles and posts have on the site as soon as they are published. You don't realize how the correctly timed post can be so powerful. ### 19. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Adam C. | Product Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2013 **What do you like best about Chartbeat?** Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to really quickly. **What do you dislike about Chartbeat?** No complaints **Recommendations to others considering Chartbeat:** You can't for wrong for $10 a month with this service. Our whole team loves it. ## Chartbeat Discussions - [Who uses chartbeat?](https://www.g2.com/discussions/who-uses-chartbeat) - [How much is Chartbeat?](https://www.g2.com/discussions/how-much-is-chartbeat) - [What is chartbeat used for?](https://www.g2.com/discussions/what-is-chartbeat-used-for) - [How can I get the best use for understand the impact in search?](https://www.g2.com/discussions/how-can-i-get-the-best-use-for-understand-the-impact-in-search-d726818e-dc51-45af-a96f-2545e04b56c5) - 1 upvote - [How can I get the best use for understand the impact in search?](https://www.g2.com/discussions/34596-how-can-i-get-the-best-use-for-understand-the-impact-in-search) - [View Chartbeat pricing details and edition comparison](https://www.g2.com/products/chartbeat/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+05%3A39%3A17+-0500&secure%5Bsession_id%5D=cc37dc76-9f92-4c62-a672-99bb8ba04fcb&secure%5Btoken%5D=7ded52b2a30f2cca3faaf78f251f271257dbbb9319f0cadb35b59891456c7357&format=llm_user) ## Chartbeat Features **Metrics** - Sessions - Digital Analytics - Engagement - Entry and Exit Pages - Standard Event Tracking - Retention - Return - Conversions **User Identification** - User Segmentation - Geolocation **Computing** - AI/Machine Learning - Little to No Coding **Reporting** - Real-Time Reporting - Trending - Segmentation - Mobile Reporting - Unification Across Devices - Custom Reports and Dashboards **Optimization** - A/B Testing - Dashboards & Reporting **Tracking & Reporting** - Real-Time Insights - Attribution - Dashboard **Tools** - Audience Insights - Social Sharing **Experimental Design** - Multivariate testing capacities - Concurrent Testing - AI Assisted Testing - AI Generated Variations **Other** - User Data - Load Time Monitoring - Administration Alerts **Metrics** - Engagement - Return - Conversions **Logistics** - Internal Communication - Integrations & APIs - User, Role, and Access Management **Metrics** - Sessions - Engagement - Return - Conversions - Search Rank **Analytics** - Reporting and Analytics - Heatmaps **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Digital Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Agentic AI - Content Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration** - API / Integrations - QA Testing - Performance and Reliability - User, Role, and Access Management ## Top Chartbeat Alternatives - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - 4.5/5.0 (6,579 reviews) - [Parse.ly](https://www.g2.com/products/parse-ly/reviews) - 4.4/5.0 (143 reviews) - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews) - 4.2/5.0 (1,171 reviews)