ChARM Health Reviews & Product Details

Mansi V

Food Literacy Educator

Health, Wellness and Fitness

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: Invitation from G2

Jun 29, 2018

"Charm EHR"

What do you like best?

From A to Z, it's literally one of the best EHR's out there. Not only is it very low cost, and free until you have a certain amount of patients, it is easy to use, extremely versatile, and can be personalized quickly and efficiently to meet your needs, whether it's in a small private practice or a larger, hospital setting. What's also really nice is that because the EHR is completely online, it can be accessed from anywhere in the world, and you can sync your other devices with it (such as phone, smartwatch, etc) and you will get notifications for new appointments, cancellations, etc. The patient portal is also a fantastic feature for patients-they report that it's easy to use, and all their labs, instructions, etc is easily accessible. Charm is a life-saver of an EHR! Review collected by and hosted on G2.com.

What do you dislike?

The only thing I don't necessarily like is that two people cannot access the same patient's chart at once, otherwise the information you type in will not save. Even though it's something I don't like, I value this about Charm because this feature makes it HIPPA compliant. I really have no other complaints about Charm! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Absolutely recommend using Charm, and you won't regret it. If you have used other EHRs, you will be able to quickly compare how user friendly and customizable Charm is. You will also appreciate the ability to access it from anywhere. I think the quality of care is naturally higher because you are not frustrated with the charting process and you can also communicate well with the patient through the portal. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a student clinician, I use Charm on a day to day basis for patient charting. The benefits are many, echoing what I have already mentioned above:

-user friendly

-highly personalizable

-affordable, for both large and small practices

-accessible from anywhere around the world essentially

-easy to use for patients as well

I have used other EHRs as a student clinician, and the above features I listed are truly unique to Charm. I face the problem of information not saving, the system logging me out, and the program just not being user friendly at all when using other EHRs. Moreover, in my experience, you cannot personalize other EHRs as easily as you can with Charm...some you cannot personalize at all. That creates more work for the student clinicians and impacts the quality of patient care. I have noticed a huge difference in better patient care and delivery of their needs because of Charm. Review collected by and hosted on G2.com.

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