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CharlieHR Reviews & Product Details

Verified User in Management Consulting
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CharlieHR?

Even though we're a small company, the time saved using this platform runs to over 200 hours per year. We've had several HR meetings with Charlie for support and they've always been so quick to get back to us with clear advice which is tailored to us.

I so wish we'd joined years ago, especially at the cost of just £4/pp. Every startup should do this! It's so much better to get things (policies, handbook, processes) in places when you're still small before you scale.

The team are always quick (within a few working hours) to get back to questions on the chat bot and they have article suggestions that are actually useful. Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

Nothing - whenever we have small suggestions about improvements that could be made on the UX, we're listened to and ideas are sent to their development team. Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

Time is the key element saved for us here with our contracts, annual leave and sickness tracking, policy updates and handbooks. We also use the add HR legal service which has already helped us no end. Review collected by and hosted on G2.com.

CharlieHR Overview

What is CharlieHR?

A cloud-based HR software that makes all HR processes easy. Onboard new hires, store company documents, book and manage time off, run productive reviews and get professional HR advice. An easy, holistic system for managing your People needs.

CharlieHR Details
Languages Supported
English
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Product Description

Organizes your employee records, manage teams, and track time off all in one place.


Seller Details
Seller
CharlieHR
Year Founded
2015
HQ Location
London
Twitter
@JoinCharlie
4,963 Twitter followers
LinkedIn® Page
www.linkedin.com
43 employees on LinkedIn®

CT
Overview Provided by:

Recent CharlieHR Reviews

AM
Ahsan M.Mid-Market (51-1000 emp.)
4.5 out of 5
"My experience with charlie hr is very good the software is very user friendly"
The best thing about charlie HR is that you get to visualize the info about colleagues that will whom is working today and whom is not
Dominic A.
DA
Dominic A.Small-Business (50 or fewer emp.)
4.5 out of 5
"So easy to use!"
Very easy to use, all my individual data is there and I know exactly how to work my away around the org
Kyran P.
KP
Kyran P.Small-Business (50 or fewer emp.)
4.0 out of 5
"A good HR system worth investing in."
Really easy to track holidays and incentives that we have as a company. Clear and accessible user interface.
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CharlieHR Media

CharlieHR Demo - Employee profiles with full details
Manage and securely store employee data
CharlieHR Demo - Run company polls
Collect, evaluate and act on feedback, anonymous or not. Use our templates or build your own. We'll do all the data collection and chasing for you.
CharlieHR Demo - Automated and guided performance management
Create and run productive employee reviews
CharlieHR Demo - Home dashboard
See who's off, whose birthday it is, who is off sick and any other company events at a glance on personalised dashboards.
CharlieHR Demo - Time-off made easy
Easily manage and plan time-off ahead to make sure all teams are always properly managed.
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Video Reviews

52 out of 53 Total Reviews for CharlieHR

4.6 out of 5
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52 out of 53 Total Reviews for CharlieHR
4.6 out of 5
52 out of 53 Total Reviews for CharlieHR
4.6 out of 5

CharlieHR Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CharlieHRQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Dominic A.
DA
Account Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CharlieHR?

Very easy to use, all my individual data is there and I know exactly how to work my away around the org Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

Nothing to report so far. It does what it says on the tin! Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

Very easy to get time off, and understand how many days are left.

We also have full visibility into benefits and how teams are structured across the org.

It's everything you'll need to know about your company and your individual benefits/days off in one place Review collected by and hosted on G2.com.

AM
VR developer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CharlieHR?

The best thing about charlie HR is that you get to visualize the info about colleagues that will whom is working today and whom is not Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

As far as the application is concerned it is very much helpful one thing i would like to add up that the discounts that charlie hr provide should be worldwide nof region specific Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

The thing you have to do manually you can do that just by sitting on your machine like if you want to book time off or compassionate leave or anything like that its just few click away Review collected by and hosted on G2.com.

Anthony H.
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CharlieHR?

What i love about CHR is how easy it is to set up and operate. Its the second time, Ive had CHR installed at a company Ive worked at, and cant reccomend it highly enough. The support team are always on hand and keen to solve any issues. Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

Really tough question! Nothing significant stands out. Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

managing a remote team specifically onboarding, and holiday and sick leave. Review collected by and hosted on G2.com.

Kyran P.
KP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about CharlieHR?

Really easy to track holidays and incentives that we have as a company. Clear and accessible user interface. Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

Somewhat unstable, it crashed a few times and was out of service for a few days, however aside from that it was very reliable and easily implemented. Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

CharlieHR was a great way of managing company information, having it all in one place. It was very usable for every member of the team to be able to book time off, see their accumulated hours and view the benefits that they had available to them. Review collected by and hosted on G2.com.

Kelly N.
KN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CharlieHR?

In a previous job, I struggled with all the details of HR management for 5 years before I discovered CharlieHR. I calculated that it saved my 214 hours per year in admin time.

When I joined my new company recently, it was the first platform that I implemented. I can't recommend Charlie enough to any new businesses/startups reading this review: it is the one thing I so wish I'd done before.

There are just too many things you have to remember to do to be legally compliant with HR, contracts, policies etc, letalone trying to be a morally decent and supportive company.

I've attended their free webinars on culture, people and policies and found them so helpful and insightful. The chat on the site has a speedy response and even when I've asked a dozen questions in one day (yes, I really have), I've got a lovely detailed response each time. Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

The only thing I could possibly dislike about CharlieHR is that I didn't use it sooner. The development team really take on feedback and keep us up-to-date with new features, for example, recently they brought in an hourly tracker for staff that don't work full time which is really useful. Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

As a small business startup, you don't have the time or training to often stay compliant and up-to-date with all the new laws. CharlieHR has everything in one place and a responsive team who give personalised advice if you need it. It's also so much cheaper than having to go to a lawyer each time to review contracts and policies. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CharlieHR?

Whenever we have had an HR problem to solve Charlie have been ultra efficient in helping us deal with it. They are very fast to come back to us and their advice has been invaluable.

It is a very easy system to use and implement.

We use it daily to update information on our employees and the many additional features make it very easy to integrate with our accounting system. Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

It is very difficult to find one thing to dislike about Charlie HR. We started using it in january 2019 and have not looked back since. Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

Dealing with HR problems for several employees Review collected by and hosted on G2.com.

TC
Product Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CharlieHR?

CharlieHR, as an online portal, is useful for TickX but what we have found most helpful is the advice service. We used this recently and were able to get specific advice within a rapid turnaround. Alisa was exceptional in not only her quality of response but also her timely manner. The speed meant that there was no disruption to the business. Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

Having used CharlieHR for the last year, I have not found anything I disliked. I would highly recommend the service to those without dedicated HR functions within their business. Thanks. Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

TickX is within a growth stage at the moment and is rapidly hiring. We sometimes require additional support, but this isn't frequent enough to warrant a dedicated HR professional within the business. By using the advice line, we still get the support benefits but at a cost that suits the business. Review collected by and hosted on G2.com.

Sian C.
SC
Chief People Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CharlieHR?

The whole system looks really good and is generally easy to navigate. I found it pretty simple to get everybody set up initially. There are some super helpful tools to use, especially checklists. The fact that Perks at Work are included in the price is excellent value for money. Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

I would like access to the diversity tools, but we don't want or need to pay for the HR Advice. It would be great if it were available as an add-on. Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

CharlieHR has helped us get our onboarding process in one place with the checklists, enabling all parties to ensure that their part in the process has been completed. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about CharlieHR?

The Charlie team are always really quick to respond to emails and very flexible with call requests. When someone isn't in or on holiday, another team member always replies on their behalf - i really appreciate this fantastic level of service. All the team members are also very friendly and professional. Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

There have been no issues so far, i'm very happy with the service. Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

As a small business with no HR professional internally it's so helpful to have a professional HR person to ask for guidance so we know we're doing everything correctly.

It's been brilliant to get new staff contracts created and know they are correct and compliant. Review collected by and hosted on G2.com.

Catherine O.
CO
Co Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CharlieHR?

The central system for holiday booking, reviews and managing team is really helpful for our business. We just went through our first formal review process with the team and the in-built tools were super helpful for ensuring everyone went through the same process and most importantly that we completed it in a set amount of time. The calender is also excellent for keeping track of holidays and WFH.

The ability to speak to an HR specialist within hours when dealing with challenging issues has been a tremendous support and has more than paid for itself. Review collected by and hosted on G2.com.

What do you dislike about CharlieHR?

Some elements on the platform can be a bit clunky, the ability to download things as CSV or for the Charlie to create an Org chart would be really helpful. Review collected by and hosted on G2.com.

What problems is CharlieHR solving and how is that benefiting you?

Challenging team issues and things that only HR trained professionals have expert knowledge about - maternity policies, mental health and redundancies to name a few. Review collected by and hosted on G2.com.