--- title: CharityEngine Reviews meta_title: 'CharityEngine Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 61 reviews by the users' company size, role or industry to find out how CharityEngine works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 61 scale: '5' date_modified: '2026-08-13' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # CharityEngine Reviews **Vendor:** CharityEngine **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 61 ## About CharityEngine CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more. As a PCI-certified payment processor, CharityEngine allows your donors to give easily, securely, and offers best-in-class transaction rates. CharityEngine powers the good to be great. ## CharityEngine Pros & Cons **What users like:** - Users commend the **outstanding customer support** from CharityEngine, noting their responsiveness and genuine partnership throughout the process. (24 reviews) - Users commend the **helpfulness of the staff** at CharityEngine, consistently providing excellent support and valuable guidance. (22 reviews) - Users love the **ease of use** of CharityEngine, praising its intuitive design and seamless onboarding experience. (19 reviews) - Users praise CharityEngine's **exceptional support and comprehensive features** , making the onboarding process smooth and effective. (13 reviews) - Users value the **all-in-one solutions** of CharityEngine, simplifying donor management with comprehensive, integrated functionalities. (11 reviews) - Users appreciate the **consolidated campaign management** in CharityEngine, making donor management more efficient and effective. (8 reviews) - Donor Management (8 reviews) - Easy Setup (8 reviews) - Platform Quality (8 reviews) - Users value the **comprehensive email marketing tools** of CharityEngine, enhancing their communication and event management capabilities. (7 reviews) **What users dislike:** - Users experience a **difficult learning curve** with CharityEngine due to unfamiliar terminology and complex setup processes. (8 reviews) - Users find CharityEngine to be **not user-friendly** , as tasks can be unintuitive and require too many steps. (8 reviews) - Users experience **technical issues** with CharityEngine, including frustrating support and system lags affecting usability. (7 reviews) - Users face a **steep learning curve** with CharityEngine due to unfamiliar terminology and complex setup requirements. (6 reviews) - Users face **complexity in understanding features** and navigating technical integrations, making the experience challenging overall. (6 reviews) - Users notice **missing features** in CharityEngine, impacting customization and functionality, though improvements are anticipated. (6 reviews) - Users find **complexity** challenging, as navigating the system requires mastering various technical skills and dealing with information overload. (5 reviews) - Limited Features (5 reviews) - Users find **complexity issues** in navigating queries and embedding forms, requiring additional skills and learning time. (4 reviews) - Insufficient Information (4 reviews) ## CharityEngine Reviews ### 1. A User-Friendly, All-in-One Platform That Makes My Job Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer G. | Database Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about CharityEngine?** CharityEngine (CE) is very user-friendly and intuitive. It gives us one place to manage events, email campaigns, and SMS communications. My favorite feature is the bulk email tool—I use it every January to send year-end receipts to all donors at once, which saves so much time and reduces calls requesting copies. The query builder and built-in reports are simple to use, and each module feels thoughtfully designed. I also appreciate the CC Updater for keeping our monthly sustainers on track with their giving. The support team is excellent, with easy ticket submission, a new 1-800 number for quick help, and ongoing webinars and help articles that make learning effortless. As a Database Manager using CE daily, I’m very pleased—it’s efficient, reliable, and continues to improve with user feedback. **What do you dislike about CharityEngine?** The system can occasionally lag due to its size and complexity Some modules require additional costs for access **What problems is CharityEngine solving and how is that benefiting you?** CharityEngine has helped us bring most of our fundraising channels together in one place—SMS, email, and newsletters—making it much easier to manage and track communications. It also helps me organize donor notes and provides automation for several key workflows we’ve implemented with their help. We now have automated series for new donors, new sustainers, and memorial gifts, all running seamlessly in the background with no extra effort from me. This automation has freed up valuable time to focus on donor relations and building stronger connections, which has directly led to more frequent and larger donations. **Official Response from Meliha Zekovic:** > Thank you for the wonderful review! We’re thrilled to hear that CharityEngine’s all-in-one platform and built-in tools are making your work easier and saving time. It’s great to know the automation and support resources are helping you focus more on donor relationships. ### 2. Intuitive Reporting, But SFTP Delivery and Saved Connection Info Need Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about CharityEngine?** I like that CharityEngine is intuitive and easy to use. When I need to update reports for password changes or make corrections, it’s easy for me to navigate and find what I’m looking for. **What do you dislike about CharityEngine?** Sometimes it seems like reports don’t always come through to our SFTP site. Also, when I need to rerun queries, it won’t let me save the SFTP connection information, so it’s a nuisance having to re-enter it every time. **What problems is CharityEngine solving and how is that benefiting you?** CharityEngine has been in place the entire time that I have been in my role and I use it for transferring data to and from our CRM. ### 3. Great Staff, Overall Positive Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Political Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about CharityEngine?** The friendly and helpful staff Ability to have all of my non-profit functions on one platform **What do you dislike about CharityEngine?** Doesn't offer all of the functionalities of competitors Technical support has been frustrating to work with at times. Some tasks aren't intuitive/require too many steps **What problems is CharityEngine solving and how is that benefiting you?** Tracking our fundraising and email campaigns all in one place **Official Response from Meliha Zekovic:** > Thank you for sharing your feedback. We’re glad to hear that our team and the all-in-one platform have been helpful for your organization. We also appreciate your honest notes about support and usability. Input like this helps us continue improving. If you'd like to provide more specific feedback, please don’t hesitate to reach out to feedback@charityengine.net. ### 4. Effortless Email Campaigns with CharityEngine **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about CharityEngine?** CharityEngine allows user to start email campaigns in a super quick way. **What do you dislike about CharityEngine?** I have been logged out of the browser numerous times in my short time using CharityEngine. **What problems is CharityEngine solving and how is that benefiting you?** The problem with logging in. Sometimes I have to log out and log back in a few minutes later. **Official Response from Meliha Zekovic:** > Thank you for sharing your feedback. We’re glad to hear that launching email campaigns has been quick and easy for you. We’re sorry to hear about your experience with logouts. Our team would love to take a closer look. If you’re open to it, please reach out to support@charityengine.net so we can help. We appreciate you taking the time to share your experience with us. ### 5. All-in-One CRM Solution with Powerful Customer Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about CharityEngine?** It's your one stop shop for a CRM system. It offers a six-degree type of approach to building your customer base. **What do you dislike about CharityEngine?** The system can be a little slow to operate sometimes. **What problems is CharityEngine solving and how is that benefiting you?** We were tracking data in all sorts of places and now everything lives under one roof. **Official Response from Meliha Zekovic:** > Thank you for sharing your experience. We are glad to hear CharityEngine has become your one-stop shop and helped bring all your data under one roof. We appreciate your note about speed. Performance is something we continuously monitor and work to improve, and feedback like yours helps guide that effort. ### 6. Charity Engine Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about CharityEngine?** This is a useful and innovative product for non-profits. Overall, I use it in an events and communications role and find those sections to help us do what we need - send newsletters, create events with tickets, rsvps, etc. The webinars and monthly product showcases are nice to attend and are pretty helpful. **What do you dislike about CharityEngine?** The help center can tend not to be so helpful - I either can't find what I need or it is outdated. The p2p is still developing and has some glitches even in the most basic form we found. The good thing is that it has the ability to hold credit cards, but has some issues with people registering for an event if they are a returning user or already in the database. We've worked with the CE team to help solve these problems and hopefully, they keep improving! **What problems is CharityEngine solving and how is that benefiting you?** The p2p functions. We use this for two major events. ### 7. CharityEngine is very comprehensive CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about CharityEngine?** CharityEngine is very comprehensive CRM that incorporates regular donation, sustainers, event attendees, eblasts, sms, surveys, donor reports, analytics and so much more. **What do you dislike about CharityEngine?** once in a while, a feature or function in CE just stops working. But CE fixes it pretty rapidly. Not all data fields are exportable/importable sharing of P2P fundraising pages on social media should be more dynamic. When shared on social media, the image should be the same one that is on the person's P2P page **What problems is CharityEngine solving and how is that benefiting you?** the canned compare campaign report is not working well and I believe that is being fixed The starting bid really should be the starting bid, not the current Top Bid. For example, when an auctioneer says "alrighty folks the starting bid on this item is $100, who wants to start by bidding $100. Event registration e-receipts need to reflect the proper tax-deductible amount if the registrant covers the processing fee. **Official Response from Meliha Zekovic:** > Thank you for taking the time to share such thoughtful feedback! We’re glad to hear that CharityEngine’s comprehensive platform is helping you manage so many aspects of fundraising in one place. We appreciate your notes on exports, P2P sharing, and event receipts. Our team is actively reviewing these areas to ensure smoother functionality. If you’d like to discuss any of these in more detail, please reach out to feedback@charityengine.net. ## CharityEngine Discussions - [How much does Charity Engine cost?](https://www.g2.com/discussions/how-much-does-charity-engine-cost) - 1 comment - [What is Charity Engine software?](https://www.g2.com/discussions/what-is-charity-engine-software) - 1 comment - [View CharityEngine pricing details and edition comparison](https://www.g2.com/products/charityengine-charityengine/reviews?filters%5Bsentiment_snippet%5D=2036596&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A59%3A06+-0500&secure%5Bsession_id%5D=e1179e16-c74b-4136-8e12-038505271a9a&secure%5Btoken%5D=6aad7b342cdb128359047997abd7503d6cb5b6c31ac1008b0c168123fdf40a8a&format=llm_user) ## CharityEngine Integrations - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [WealthEngine](https://www.g2.com/products/wealthengine/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## CharityEngine Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization - Ad hoc Reporting - Activity Dashboard **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Donor Management** - Moves Management - Pledge Tracking - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics - Registration Management - Email Management - Committee Management - Calendar Management - Donor Management - Volunteer Management - Contact Management - Fundraising Management - Task Management - Forms Management - Membership Management - Workflow Management **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting - Activity Tracking - Donation Tracking **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export **Reporting & Analytics** - Reporting - Dashboards - Automated Reports - Summary Reports - Customizable Reports **Integrations** - Accounting - Fundraising - Grant Management - Sales POS - Event Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Social Media Integration - Accounting Integration - Website Integration **Additional Functionality** - Donation Tracking - Data Import/Export - Customer Database - Task Scheduling - Email Templates - API - For Nonprofits - Real-Time Notifications - Access Controls/Permissions - AI Copilot - Contact Database - Customizable Fields - Email Tracking - Interaction Tracking - Activity Tracking - Generative AI - Reminders - Campaign Planning - CRM - Document Storage - Mobile Access - Campaign Segmentation - Customizable Forms - Electronic Payments - Customizable Templates - Reporting & Statistics - Credit Card Processing - Web Forms ## Top CharityEngine Alternatives - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (898 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - 4.4/5.0 (563 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - 3.9/5.0 (638 reviews)