Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"ChargeOver a great alternative plateform for all of the billing needs."
3.5/5
What do you like best about ChargeOver?

Overall the changeover platform is a great alternative for all billing needs. It really helps businesses have subscription-based models in place. Chargeover is quite flexible in integration with other platforms like Salesforce etc. Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

Changeover needs to work on the admin side of ChargeOver integration with CRM. It should give the ability to bulk sync records between both systems.

Also, it should show who made the last changes to the integration mapping for CRMS objects. Review collected by and hosted on G2.com.

Lora A.
LA
Lora A.
Sr Director of Customer Success
Mid-Market (51-1000 emp.)
"Chargeover Review"
5/5
What do you like best about ChargeOver?

Chargeover is easy to use and understand. Our Managers are able to complete what they need to in Chargeover without error. Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

Creating custom reports internally. You must reach out to Chargoever for any reporting that is not available in their canned reporting list. Review collected by and hosted on G2.com.

Matthew D.
MD
Matthew D.
Head of Finance
Mid-Market (51-1000 emp.)
"ChargeOver is fast, efficient, and reliable. Highly recommend!"
5/5
What do you like best about ChargeOver?

- Fast, reliable invoice creation and payment processing

- Lots of built-in and custom reports

- Direct connection to Xero, QuickBooks, and other accounting systems Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

- There is very little to dislike about ChargeOver. The update/change in processing refunds is less-than-ideal but otherwise it's still an excellent service. Review collected by and hosted on G2.com.

Sakshi G.
SG
Sakshi G.
Mid-Market (51-1000 emp.)
"Good Product for Transactions"
4.5/5
What do you like best about ChargeOver?

The most helpful I like about Chargeover is the support it provides. Representatives are available to assist over the chat, email or call as and when required. Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

Few more features can be added like easy API integrations. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Clean user friendly UI, easy to use, great support when needed"
4/5
What do you like best about ChargeOver?

I've used a few different software for 'billing' and like the way Chargeover looks and works. It's pretty easy to use, and the UI is eye friendly. On the occasions that I needed to reach out to support they were responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

Least fave things? some nitpicky buggy things like column sorting on invoices. Most of my complaints though were around formatting of reports downloaded from CO, which were not always super helpful due to the file configuration /weird date formatting, meaning not sortable with out extra work from our side to clean up. Review collected by and hosted on G2.com.

AR
Alyssa R.
Small-Business (50 or fewer emp.)
"Customizable & simply EXCELLENT"
5/5
What do you like best about ChargeOver?

It's customizable to your company's needs, user-friendly, and I've never had a glitch problem. Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

I honestly can't think of any complaints about this software. Review collected by and hosted on G2.com.

Ignacio A.
IA
Ignacio A.
Small-Business (50 or fewer emp.)
"Good, not great"
3.5/5
What do you like best about ChargeOver?

The connection with zappier and the simplicity of the tables Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

Each table (on Zappier) has the ID of another one, like Customer ID in the transaction table, so I need to merge both tables. Also I have to ask many times support to cancel, modify or edit a payment. Review collected by and hosted on G2.com.

BC
Bridgett C.
Enterprise (> 1000 emp.)
"Excellent Customer Service"
5/5
What do you like best about ChargeOver?

Chargeover automated our entire billing system. It is super user friendly and makes billing easy. Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

There is nothing about this product that I dislike. Review collected by and hosted on G2.com.

Scott M.
SM
Scott M.
Sr. Application Developer
Small-Business (50 or fewer emp.)
"Easy to use but full featured system for managing recurring charges"
5/5
What do you like best about ChargeOver?

Easy to use API to allow us to integrate billing changes and recurring billing into our application. Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

Not many at all - for us ChargeOver provides everything we need for handling our charges. Review collected by and hosted on G2.com.

Leigh D.
LD
Leigh D.
CEO
Small-Business (50 or fewer emp.)
"Excellent platform, setup assistance was very good, integrations also relatively easy."
4.5/5
What do you like best about ChargeOver?

We needed a billing system that works with minimal fuss on setup. ChargeOver ticked the boxes and onboarding was quick and easy. Invoice design and customisation was simple and we were up and running quickly. No issues with the team at ChargeOver addressing some customisation that we needed. Value for money is also a strong deciding factor and ChargeOver won on this. Review collected by and hosted on G2.com.

What do you dislike about ChargeOver?

No problems really other than the lack of banking integration with some banks in Australia. Review collected by and hosted on G2.com.