--- title: Chargent Reviews meta_title: 'Chargent Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Chargent works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 59 scale: '5' date_modified: '2026-08-04' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Chargent Reviews **Vendor:** AppFrontier **Category:** [Billing Software](https://www.g2.com/categories/billing) **Average Rating:** 4.5/5.0 **Total Reviews:** 59 ## About Chargent Chargent is a comprehensive payment solution designed specifically for Salesforce users, facilitating credit card, ACH, and subscription billing processes. This software seamlessly integrates into the Salesforce ecosystem, allowing businesses to manage their payment transactions directly within the platform. By utilizing Chargent, organizations can streamline their revenue capture, reduce manual data entry, and enhance their order and invoicing workflows, ultimately leading to improved operational efficiency. Targeted primarily at businesses that rely on Salesforce for customer relationship management, Chargent caters to a diverse range of industries, including e-commerce, SaaS, and subscription-based services. Its robust capabilities make it an ideal choice for organizations looking to simplify their payment processes while maintaining a high level of control over their financial transactions. With Chargent, users can easily manage their billing cycles, automate payment collections, and reduce the risk of errors associated with manual data handling. One of the standout features of Chargent is its extensive connectivity to over 30 payment gateways, including popular options like Braintree, CyberSource, Authorize.net, PayPal, and Stripe. This wide array of integrations ensures that users can select the payment methods that best suit their needs and preferences. Additionally, Chargent offers specialized integrations for enhanced functionalities, such as wallet capabilities through PayPal and card surcharging via InterPayments. These features provide flexibility and convenience for both businesses and their customers. Chargent also includes an Automated Collections module, which is designed to manage failed payment retries and send email links for card updates automatically. This functionality significantly reduces subscription churn by ensuring that payment issues are addressed promptly and efficiently. By automating these processes, organizations can focus on their core operations rather than getting bogged down in payment-related tasks. Since its inception in 2008, Chargent has gained the trust of thousands of organizations and millions of end users. Developed by AppFrontier LLC, a company based in San Francisco, Chargent continues to evolve, providing users with a reliable and effective payment solution that integrates seamlessly with Salesforce. This commitment to innovation and user satisfaction positions Chargent as a valuable asset for any organization looking to optimize its payment processing capabilities. ## Chargent Pros & Cons **What users like:** - Users appreciate the **seamless connectivity** of Chargent, facilitating secure real-time payment tracking across multiple gateways. (1 reviews) - Users value the **accurate data tracking** of Chargent, ensuring real-time payments and secure processing. (1 reviews) - Users value the **easy payments** feature of Chargent, appreciating the real-time tracking and secure processing it provides. (1 reviews) - Users value the **secure payment processing** of Chargent, appreciating its real-time tracking of transactions. (1 reviews) - Users appreciate the **real-time tracking of payments** with Chargent, ensuring efficient and secure transaction processing. (1 reviews) **What users dislike:** - Users find the **complex setup process** of Chargent to be a significant drawback affecting usability. (1 reviews) - Users find the **costly and complex setup** of Chargent to be a significant drawback in their experience. (1 reviews) - Users highlight the **high costs and complex setup** of Chargent as significant drawbacks to its use. (1 reviews) ## Chargent Reviews ### 1. Fast Way to Integrate to Payment Gateway **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2017 **What do you like best about Chargent?** Range of payment gateways that Chargent supports. **What do you dislike about Chargent?** Nothing as such. May be there could expose more video on You Tube on how to use various functionality of Chargent. **What problems is Chargent solving and how is that benefiting you?** Integrate SFDC with Payment module of Chargent to connect to payment gateway. ### 2. Great integration and package **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2016 **What do you like best about Chargent?** Integration with Salesforce and the customer service is excellent. Fair pricing for what is captured in this package. **What do you dislike about Chargent?** We are happy with everything...no negatives after over a year of use. **Recommendations to others considering Chargent:** NA **What problems is Chargent solving and how is that benefiting you?** Streamline invoicing and credit card transactions. Increase efficiency. ### 3. Great application but there's still room for improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Chargent?** Easy to use with simple UI. Also very easy to manage and maintain. **What do you dislike about Chargent?** It is not perfect with FinancialForce SCM. Cannot tie a credit card from quote to invoice. **What problems is Chargent solving and how is that benefiting you?** Credit card solution for Financial Force. ### 4. Chargent is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2017 **What do you like best about Chargent?** Chargent has simplified our billing process immensely. We are able to complete our transactions much more efficiently. **What do you dislike about Chargent?** I don't really have many dislikes with Chargent - they just came out with Lightning integration so as long as that works well, no dislikes **What problems is Chargent solving and how is that benefiting you?** We solved the problem of wasted time on billing. ### 5. Our Chargent solution is solid and provides stable and detailed information to our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2017 **What do you like best about Chargent?** It is seamless in our process and does not fail. **What do you dislike about Chargent?** There is nothing that I dislike about the tool. **What problems is Chargent solving and how is that benefiting you?** Our agents can create a case and charge for product all in one page. ### 6. Easy App! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2017 **What do you like best about Chargent?** Easy to configure, works seamlessly with SalesForce **What do you dislike about Chargent?** Nothing to dislike: it's stable, functions well, zero issues **What problems is Chargent solving and how is that benefiting you?** Allows us to capture payment on placement of order, and move on with our business ### 7. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2017 **What do you like best about Chargent?** easy to use and easy to configure , Quick **What do you dislike about Chargent?** Payment public site page sometime not works on first click of payment **What problems is Chargent solving and how is that benefiting you?** Many hard integration is solved on fly ### 8. Easy implementation of online payments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2017 **What do you like best about Chargent?** Good out of the box solution for online payments **What do you dislike about Chargent?** Difficult to setup accounts with payment portals. **What problems is Chargent solving and how is that benefiting you?** We are in the process of implementing online payments. ### 9. Customizable and extendable solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2017 **What do you like best about Chargent?** Very easy to customize and integrate with your other Salesforce apps. **What do you dislike about Chargent?** Didn't handle revenue recognition calculations. **What problems is Chargent solving and how is that benefiting you?** Helped us process credit card transactions. ## Chargent Discussions - [Does Chargent support eChecks / EFT / Bank Transfers?](https://www.g2.com/discussions/features-d1ca4c4e-e2fb-419c-8e9e-9e2d2577b3cc) - 1 comment, 1 upvote - [What buttons does Chargent add to Salesforce, and what do they mean?](https://www.g2.com/discussions/integration-cc52bcd4-682c-4093-8307-3b204f4ed409) - 1 comment, 1 upvote - [How much does Chargent Cost?](https://www.g2.com/discussions/pricing-e2acb931-538d-4aa2-826e-c5088853ff94) - 1 comment, 1 upvote - [Does Chargent support multiple simultaneous payment gateways?](https://www.g2.com/discussions/integrations-4711c22a-04c1-41d7-812a-09b86a8ebf19) - 1 comment, 1 upvote - [Which Payment Gateways does Chargent connect to?](https://www.g2.com/discussions/integrations-5caeaa75-4cd3-4bb0-8059-1957a2b02b41) - 1 comment, 1 upvote - [View Chargent pricing details and edition comparison](https://www.g2.com/products/chargent/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A28%3A33+-0500&secure%5Bsession_id%5D=5af1ee91-2e3b-4da9-a6cb-b29782cc7cf4&secure%5Btoken%5D=fcf527ba0f22c429e667e4d91ce39cccc867794fbe1aa05aa80eacdd4d543eae&format=llm_user) ## Chargent Features **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration - Debit/Credit Card Processing - Online Payments - Partial Payments - In-Person Payments **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Payments - Embedded Payments** - Processing - Fraud Protection - Payment Methods **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Dunning** - Collections - Dispute Management - Escalation **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 - Payment Gateway Integration - ACH Payment Processing - Cryptocurrency Processing **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Personalization - Embedded Payments** - Customer Onboarding - Checkout Customization - Localization - Merchant Portal **Performance** - Packages - Discounts - Plan Changes **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Setup - Embedded Payments** - Payment Flows - APIs - Dispute Management **Security** - POS Verification **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Analytics - Embedded Payments** - Transactions - Reconciliation - Revenue **Agentic AI - Billing** - Autonomous Task Execution **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - Accounting Integration **Agentic AI - Embedded Payments** - Cross-system Integration **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Customizable Branding - Mobile Access - Tax Calculation - Bank Reconciliation - Transaction History - Contact Database - Credit Card Processing - Customizable Fields - Real-Time Data - Invoice Processing - PCI Compliance - Multiple Payment Options **Additional Functionality** - Data Synchronization - Transaction Monitoring - Purchasing & Receiving - Contactless NFC - Offline Access - Electronic Signature - PCI Compliance - Credit Card Management - Fraud Detection - SSL Security - Mobile Access - Generative AI - Returns Management - Discount Management - Reminders - Barcode/Ticket Scanning - Reporting & Statistics - Recurring/Subscription Billing - Compliance Management - Transaction History - Mobile Card Reader - Sales Tax Management - Customer Database - Receipt Management - Customizable Branding - Invoice Management - Cash Management - Remote Access/Control - Multi-Location - Sales Trend Analysis - CRM - Gift Card Management - Sales Reports - AI Copilot - Multiple Payment Options - Loyalty Program - Status Tracking - Alerts/Notifications - Activity Dashboard - Expense Tracking - Data Security - Payment Links - API - Payment Fraud Prevention - Payment Reconciliation - Data Import/Export - Search/Filter - Real-Time Data - Billing & Invoicing ## Top Chargent Alternatives - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - 4.2/5.0 (454 reviews) - 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