---
title: ChargeDesk Reviews
meta_title: 'ChargeDesk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ChargeDesk works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 3
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# ChargeDesk Reviews
**Vendor:** ChargeDesk  
**Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 3
## About ChargeDesk
ChargeDesk is the ultimate billing toolkit for your business. If you&#39;re using Stripe, PayPal, Braintree, Recurly, Zuora, WePay or Payments MB to collect payments, then you should be using ChargeDesk to improve your billing and support workflow. You&#39;ll work faster and your customers will be happier with ChargeDesk. If you&#39;re just starting out and are not sure how to collect payments, ChargeDesk can help there as well.




## ChargeDesk Reviews
  ### 1. Overall Great Product/Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about ChargeDesk?**

Very reliable, and easy to use, it's fast, integrates with PayPal and Stripe.

**What do you dislike about ChargeDesk?**

No ApplePay / Google Pay / Microsoft Pay support at this time.

**What problems is ChargeDesk solving and how is that benefiting you?**

We use ChargeDesk to charge customers within our customer service software.

  ### 2. Invaluable

**Rating:** 4.5/5.0 stars

**Reviewed by:** James F. | Creative Director, Motion Pictures and Film, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2018

**What do you like best about ChargeDesk?**

The Chrome extension is superb. The whole team use it, we use it every day.

**What do you dislike about ChargeDesk?**

It can be a little fiddly trying to find items.

**What problems is ChargeDesk solving and how is that benefiting you?**

Now our whole team can issue refunds and create new charges for customers to pay, we don't have to wait for accounts. This then syncs through stripe to Xero - perfect!

  ### 3. Very useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2018

**What do you like best about ChargeDesk?**

Really speeds up my customer support inside Zendesk

**What do you dislike about ChargeDesk?**

Needs to integrate with authorize.net and more payment gateways.

**What problems is ChargeDesk solving and how is that benefiting you?**

Needed a way to refund charges and cancel subscriptions inside Zendesk. Also like the email receipts and billing support pages which reduce my customer support.


## ChargeDesk Discussions
  - [What is the use of Chargedesk?](https://www.g2.com/discussions/what-is-the-use-of-chargedesk)
  - [What is Charge desk?](https://www.g2.com/discussions/what-is-charge-desk)
  - [What does ChargeDesk do?](https://www.g2.com/discussions/what-does-chargedesk-do)

- [View ChargeDesk pricing details and edition comparison](https://www.g2.com/products/chargedesk/reviews?open_modal_url=%2Fproducts%2Fchargedesk%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fchargedesk%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-09+18%3A47%3A51+-0500&secure%5Bsession_id%5D=84ea38fd-0c70-4b4b-b1f9-a9bba3fcab9b&secure%5Btoken%5D=7b02ee41a957dd2cef4cec1b6c67cb7c5a0332a42ef867135d1e8d258852cb50&format=llm_user)

## ChargeDesk Features
**Bill Generation**
- Templates
- Digital Billing
- Recurring Billing
- Hourly Billing
- Contingency Billing
- Project Billing
- Multi-Period Recurring Billing
- Recurring/Subscription Billing
- Deferred Billing

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Bill Processing**
- Consolidation
- Batch Invoicing
- Management
- Compliance Management
- Purchase Order Management
- Document Management
- Email Management
- Client Management
- Dunning Management
- Master Data Management
- Refund Management
- Discount Management
- Sales Tax Management
- Subscription Management
- Recurring Invoicing
- Billing & Invoicing

**Integration**
- Accounting
- Payments
- ERP
- Mobile Payments
- CRM

**Agentic AI - Billing**
- Autonomous Task Execution

**Additional Functionality**
- File Encryption
- Reporting & Statistics
- Alerts/Notifications
- Contact Database
- Third-Party Integrations
- AI Copilot
- File Sharing
- Purchasing & Receiving
- Multi-Language
- Activity Dashboard
- Customizable Invoices
- Real-Time Reporting
- Credit Card Processing
- Quotes/Estimates
- Fraud Detection
- Real-Time Data
- Generative AI
- Dynamic Pricing
- Credit Note
- Duplicate Detection
- Invoice History
- Reminders
- Billing Portal
- Accounting Integration
- Backup and Recovery
- Customizable Branding
- Bulk Send
- Invoice Creation
- Time & Expense Tracking
- API
- Customizable Reports
- Projections
- Multi-Currency
- Event Logs
- Invoice Processing
- Automated Receipt Matching
- Tax Calculation
- Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Mobile Access
- Bank Reconciliation
- Transaction History
- Customer Accounts
- Customizable Fields
- PCI Compliance
- Audit Trail
- Multiple Payment Options
- Self Service Portal
- ACH Payment Processing
- Third-Party Integration
- Payment Tracking
- Batch Processing
- Approval Workflow
- For Small Businesses
- Tax Compliance
- Workflow Automation

## Top ChargeDesk Alternatives
  - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (967 reviews)
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