Daisy Jane  C.
DC
Daisy Jane C.
Financial and Billing Specialist
Mid-Market (51-1000 emp.)
"Straightforward but can be customized"
5/5
What do you like best about Chargebee?

Advance billing customization, being able to update PO and billing address even if Invoices are already generated, the auto-collection and dunning. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Not really dislike but I hope it has the ability to divide subscriptions per cost center or department without creating multiple Customer accounts. Review collected by and hosted on G2.com.

Salomé P.
SP
Salomé P.
Small-Business (50 or fewer emp.)
"Quick Efficiency with Some Visual Improvements"
3.5/5
What do you like best about Chargebee?

I love the ease of use of Chargebee and its speed of execution. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

interface not very modern Review collected by and hosted on G2.com.

Verified User
G
Verified User
"User-Friendly Billing Made Effortless"
5/5
What do you like best about Chargebee?

I love Chargebee's user-friendly UI and its ability to make changes to subscriptions and payments easily. The way they make all information available makes the process smooth and efficient. Billing becomes simple and easy to edit and review. The initial setup was easy, and I feel confident in recommending it with a score of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

They can work more in Trailing subscription section. To have payment options between trial period. Review collected by and hosted on G2.com.

Sidy M.
SM
Sidy M.
CEO and Co-founder
"Simplified and Flexible Subscription Management"
5/5
What do you like best about Chargebee?

I appreciate the flexibility of payment gateways and addons on the plans, as it allows me to have multiple options and manage everything with smart routing. The multiple management of subscriptions by platform with total flexibility is also an asset. The initial setup of Chargebee was much easier than PayPal, and I really liked that. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

I am satisfied Review collected by and hosted on G2.com.

Steph H.
SH
Steph H.
Operations Manager
Small-Business (50 or fewer emp.)
"Always very quick to respond when you email support. Knowledgeable responses that are very helpful."
5/5
What do you like best about Chargebee?

Easy to navigate - great help articles when you're a little bit stuck on something. Great experiences when I had a technical issue. The support was friendly, genuine, and super efficient. Really impressed with the service. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

The reporting is rather complex but I haven't fully got my head around how to customise it yet. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"User-Friendly and Intuitive Experience"
4/5
What do you like best about Chargebee?

I like that it looks user-friendly and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

On the downside, there are some limitations we have regarding invoicing, payments, credit notes, and disputes. Review collected by and hosted on G2.com.

KC
Karim C.
Operations Manager
Small-Business (50 or fewer emp.)
"Great Tool"
5/5
What do you like best about Chargebee?

What I like about Chargebee is, of course, what you can do with it (although I still have a lot to discover :) ), and especially how quick, responsive and proactive the support team is. I always receive a clear answer very quickly. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Personally, I find it an enjoyable and important tool. The only downside is the pricing. As a start-up, this is a significant cost for us. However, my team members and I are satisfied with what we are able to do with it Review collected by and hosted on G2.com.

Bess W.
BW
Bess W.
Web and Media Editor
Small-Business (50 or fewer emp.)
"Powerful software, mind-boggling instructions"
2.5/5
What do you like best about Chargebee?

I love how customizable Chargebee is. It's scalable to any size business and can do pretty much anything you imagine. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

The instructions for implementation leave out so many steps that I have to google instructions or put them through A.I. Completely counter-intuitive. I also wish one-time purchases and physical add-ons were easier to implement in this system, particularly when it comes to something like apparel that has one item but multiple sizes and styles. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Outstanding Support and Responsiveness"
5/5
What do you like best about Chargebee?

Their support is great always very responsive. As a member of a support team myself this means alot. It's pretty easy to use. I am in Chargebee almost daily working with out clients and making changes for them. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Nothing comes to mind. My experience overall has been great. Review collected by and hosted on G2.com.

Ericka V.
EV
Ericka V.
Customer Success Representative
Small-Business (50 or fewer emp.)
"Easy to Use and Very Helpful"
5/5
What do you like best about Chargebee?

Chargebee has been really helpful for managing subscriptions and billing. It’s easy to use, reliable, and saves me a lot of time. The support team is also very friendly and quick to help whenever I have questions. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Sometimes the setup feels a little complicated at first, and it takes time to learn all the features. But once you get used to it, it works really well. Review collected by and hosted on G2.com.