Sasindu H.
SH
Sasindu H.
Web Development Manager
Mid-Market (51-1000 emp.)
"Effortless Subscription Management with Outstanding Support"
4.5/5
What do you like best about Chargebee?

What I like best about Chargebee is how effortlessly it allows you to manage subscriptions without adding unnecessary overhead. It also offers highly customizable options for various plans, making it easy to tailor offerings to different customer needs. Additionally, its robust multi-currency support simplifies operating in global markets. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

There isn’t much to dislike, it overall meets expectations well. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great for subscriptions, but not great on productivity."
3/5
What do you like best about Chargebee?

Chargebee makes it easy to update a subscription by doing the proration calculations for you. It's easy to add one time charges with separate invoices. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Many options can only be used globally instead of on a case by case basis. Refunds can take multiple steps. Reporting revenue is lacking. Support doesn't always know the answers when you have problems. The search feature needs to be more refined. You can't edit an item description on an invoice. I would like to be able to see all email addresses sent an invoice on the email log without having to run a report. Review collected by and hosted on G2.com.

Response from Tanvi Manchanda of Chargebee

Hi! Thanks so much for taking the time to leave a review. We are always looking to better understand our customers' experiences and would love an opportunity to get your feedback. Would you be open to meeting with someone from our team to share your insights and challenges further? If so, please reach out to reviews@chargebee.com, and I will coordinate that meeting.

Amit G.
AG
Amit G.
Assistant Manager
Small-Business (50 or fewer emp.)
"Easy-to-Use, Efficient Subscription Billing with Chargebee"
4.5/5
What do you like best about Chargebee?

Chargebee is easy to use and efficient platform. I am using for subscription based revenue. Easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Payout report typically hard to match with payout report available on payment gateway. Review collected by and hosted on G2.com.

Megha G.
MG
Megha G.
Sr. QA Engineer
Enterprise (> 1000 emp.)
"Outstanding Support and Feature-Rich Subscription Management"
4/5
What do you like best about Chargebee?

Chargebee’s fast and responsive support is impressive. They are always improving the product and communicating updates clearly to customers. The platform is user-friendly and includes all the features needed for pricing and subscription management. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

The staging environment is quite slow, which affects testing. Some configurations are complex, and there could be more preset options for payments based on country or region. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Enterprise (> 1000 emp.)
"Easy Subscription Lifecycle Tracking, but Data Timestamps Need Improvement"
3.5/5
What do you like best about Chargebee?

Managing the entire subscription lifecycle is made easy. It also makes it simple to track customer LTV and churn rates. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Data accuracy is a bit concerning. We’re seeing multiple subscription events stamped with the same timestamp, which makes it difficult to determine the most up-to-date status of the subscription.

Customer support can be improved. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Solid subscription management platform"
4/5
What do you like best about Chargebee?

I really appreciate Chargebee's customization and ability to design invoices. It allows me to manage a large degree of plans, add-ons, and various charges while keeping everything organized. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Certain technical limitations. Review collected by and hosted on G2.com.

Nitendar k.
NK
Nitendar k.
Accountant
Accounting
Mid-Market (51-1000 emp.)
"Great Tool for Recurring Invoicing and Automation"
4/5
What do you like best about Chargebee?

This is a good tool to use for recurring invoicing and in the Automate system Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

There’s nothing I dislike, but sometimes I face errors with the charge invoice when handling multiple invoices. Review collected by and hosted on G2.com.

PB
Prosenjit B.
Process manager
Small-Business (50 or fewer emp.)
"Instant Charge Deductions Make CallHippo Billing a Breeze"
5/5
What do you like best about Chargebee?

Instant charge deduction , I used in call hippo billing it's helped me lot Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Some time shows you don't have any bill pending Review collected by and hosted on G2.com.

Sujeet K.
SK
Sujeet K.
Senior Business Analyst
Mid-Market (51-1000 emp.)
"Excellent Chat Support and Clear Documentation."
5/5
What do you like best about Chargebee?

The chat support and the documentations. Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Nothing as of now as seems very interesting to use. Review collected by and hosted on G2.com.

Verified User in Wireless
AW
Verified User in Wireless
Mid-Market (51-1000 emp.)
"Great for Scaling and Managing Subscriptions"
5/5
What do you like best about Chargebee?

We can set up multiple plans, apply coupons, handle renewals, upgrades, downgrades, and even failed payments — all in one place. It’s reliable, customizable, and helps us automate a lot of the repetitive tasks. Coupon creation and editing is easy as that Review collected by and hosted on G2.com.

What do you dislike about Chargebee?

Things like tax settings, custom fields, or integrating with multiple platforms have a slight learning curve. It would also be great to have more flexibility in customizing the checkout and hosted pages without needing a developer. Customer support is pretty unrelaiable Review collected by and hosted on G2.com.