--- title: Chargebee Reviews meta_title: 'Chargebee Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 990 reviews by the users' company size, role or industry to find out how Chargebee works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 990 scale: '5' date_modified: '2026-08-14' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Chargebee Reviews **Vendor:** Chargebee **Category:** [Subscription Management Software](https://www.g2.com/categories/subscription-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 990 ## About Chargebee Chargebee is the billing and monetization platform built for the AI economy. From fast-scaling startups to global enterprises, we help companies capture, optimize, and scale revenue — no matter their GTM strategy or pricing model. Whether you’re experimenting with usage-based pricing, launching AI-powered products, or expanding globally, Chargebee gives you the flexibility and automation to grow with confidence. Chargebee is trusted by businesses of all sizes, including Zapier, Freshworks, DeepL, Condé Nast, and Pret A Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2. To learn more about how Chargebee can help unlock and maximize revenue growth, visit Chargebee.com. ## Chargebee Pros & Cons **What users like:** - Users appreciate the **ease of use** of Chargebee, noting its user-friendly interface and efficient billing management. (146 reviews) - Users value Chargebee's **comprehensive subscription management features** , enhancing efficiency and productivity in their business operations. (109 reviews) - Users praise the **exceptional customer support** at Chargebee, noting prompt responses and helpful resolutions to inquiries. (105 reviews) - Users appreciate the **user-friendly billing management** of Chargebee, enhancing efficiency in payment and subscription handling. (92 reviews) - Users value the **seamless integrations** of Chargebee, enhancing automation and making billing processes efficient and smooth. (71 reviews) - Users appreciate the **robust and customizable features** of Chargebee, enhancing their SaaS business management effectively. (68 reviews) - Users appreciate the **easy integrations** offered by Chargebee, seamlessly connecting with various payment gateways and accounting software. (62 reviews) - Payment Processing (53 reviews) - Automation (49 reviews) - Customer Management (47 reviews) **What users dislike:** - Users face challenges with **limited customization** options and a steep learning curve for essential features in Chargebee. (42 reviews) - Users experience **poor customer support** with Chargebee, leading to delays and unresolved issues during critical processes. (42 reviews) - Users experience **access limitations** with Chargebee, facing issues that disrupt workflows and hinder development processes. (38 reviews) - Users find Chargebee **expensive** , especially with high costs for advanced features and essential reporting needs. (32 reviews) - Users find the **missing features** in Chargebee frustrating, leading to confusion and inefficiencies in their workflow. (32 reviews) - Users notice **feature limitations** in Chargebee, particularly in customization options and automated integration processes. (31 reviews) - Users report severe **billing issues** with Chargebee, including accidental deletion of customer payment tokens leading to major revenue losses. (30 reviews) - Users find Chargebee's interface to be **not intuitive** , complicating navigation and quick access to crucial information. (30 reviews) - Users often face **integration issues** with Chargebee, complicating setup and limiting functionality across various platforms. (26 reviews) - Users find **access restrictions** frustrating, particularly when adjusting existing subscriptions or enabling certain features. (24 reviews) ## Chargebee Reviews ### 1. Does what it says on the tin! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Chargebee?** Efficient, easy to use and maintain. We use Chargebee for our automated billing subscriptions. Their support is excellent and timely and we don't have to use it very often thankfully! **What do you dislike about Chargebee?** It is one of our most expensive resources, and to do bulk uploads of subscription changes can be a little complicated via CSV's - it would be great if you could just say increase subscriptions by 3% for example across all products and know that this is done automatically **What problems is Chargebee solving and how is that benefiting you?** To be able to manage a large subscrition base with many different products and add ons is impossible without using something like chargebee. This ultimately saves us time ### 2. Effortless Subscription Management and Revenue Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal R. | Senior Implementation Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Chargebee?** 1. Powerful Subscription & Billing Automation Chargebee handles the full subscription lifecycle — trials, upgrades, downgrades, proration, renewals, and cancellations — without needing custom code or manual workflows. This drastically reduces billing errors and saves teams a lot of time. 2. Flexible Pricing & Experiments It supports a wide range of pricing models (tiered, volume, hybrid, usage-based) and lets you experiment with new plans or promotions quickly. For fast-moving SaaS businesses, this agility is a huge advantage. 3. Exceptional Revenue Recovery Tools Features like Smart Dunning, payment retries, and automated reminders help recover failed payments effectively, which can add up to significant saved revenue. **What do you dislike about Chargebee?** Limited Customization in Some Areas Things like invoice templates, checkout experiences, and certain automated communications can feel restricted, requiring workarounds or API development for customization. **What problems is Chargebee solving and how is that benefiting you?** . Reducing Revenue Leakage Problem: Failed payments, expired cards, and missed renewals can lead to significant revenue loss. Benefit: Chargebee’s smart dunning, automated retries, and payment reminders help recover failed payments, boosting MRR without manual intervention. ### 3. Streamlined Billing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Chargebee?** I like that Chargebee automatically handles the billing and payment retries, as well as the communication with customers about upcoming payments. I like that it integrates with multiple different payment gateways, which allows us to accept a variety of payment methods. I like that I don't have to have a dedicated team of developers working on maintaining our own billing system. **What do you dislike about Chargebee?** We are still waiting for Buy One Get One style coupons. Price increases are not the easiest. I have had a difficult time scheduling the price to be updated, while also sending out the correct email with the new price. The initial setup was rather difficult; we had to handle a lot of the details ourselves. **What problems is Chargebee solving and how is that benefiting you?** Chargebee manages our recurring billing and automates the dunning process, enabling us to bypass storing customer payment info. It integrates with multiple gateways for varied payment methods. However, scheduling price updates with correct emails is challenging. **Official Response from Tanvi Manchanda:** > Thank you for your feedback! We're glad to hear that you find Chargebee easy to use and manage and that our platform helps you focus more on your customers. We appreciate your kind words about our product support team. If you need anything, we're here to help! ### 4. Effortless Payment Management with Room for Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Mercy P. | Membership Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Chargebee?** What I like most about Chargebee is the ease it provides in navigating and giving our members immediate response. It makes it very easy to navigate all tasks in the back end, like when members inquire to change their payment information or cancel their subscriptions. It also offers smooth guidance to our members. I think it's really more about the UI and UX of Chargebee; it's very easy to navigate and locate where I should be doing specific things. For example, setting out the billing date of a member or giving them a promo or discount is straightforward via Chargebee. The switch from PayPal to Chargebee has made things easier for us, and Chargebee allows our members to log in and update their own payment information, making it a better portal overall. **What do you dislike about Chargebee?** I think for now, the concern of our members or our internal team is the automated emails. We'd like to see more customization options there. For instance, when a member goes from being in a trial to being canceled, they should receive a specific email rather than our usual cancellation email. It would be great to have more features like this and also when it comes to adding plans or coupons, so I don't have to pile them up. **What problems is Chargebee solving and how is that benefiting you?** I use Chargebee to manage memberships and payment processing efficiently. It simplifies backend tasks like accepting new members, pausing or canceling subscriptions, editing billing dates, and responding quickly to member inquiries. Switching from PayPal improved the user experience by allowing members to easily update their payment details. ### 5. Complex Setup, Unfair Revenue Share **Rating:** 1.0/5.0 stars **Reviewed by:** Arliegh B. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Chargebee?** I like that Chargebee, despite being a bit complex to use, allows us to really dive into what's working for our business and what's not. It provides a simple way to bill customers, which is beneficial. **What do you dislike about Chargebee?** I think that Chargebee is a very complex system for the everyday user, especially internally. And I think that them taking a revenue share is a pretty unfair tactic used by them where they're basically gonna make a percentage of the revenue of our company based on how much we bill. It was not very easy. It was actually quite complex and took a ton of back and forth to actually migrate all of our data over, and it took quite a few months. So it was not easy. **What problems is Chargebee solving and how is that benefiting you?** Chargebee allows me to manage billing effectively and review key statistics for our company. ### 6. Efficient Yet Limited for B2B Payments **Rating:** 4.0/5.0 stars **Reviewed by:** Ana L. | Accounts Receivables Associate **Reviewed Date:** December 17, 2025 **What do you like best about Chargebee?** I find the bulk import of payments feature very handy, as it allows me to apply payments to invoices easily and flags errors for immediate correction or later adjustments. The home dashboard is also very convenient. I appreciate that I can apply a payment, and if there's excess, it's automatically separated and clearly displayed on the customer's account. The automatic dunning feature saves us a lot of time by avoiding manual case handling. I love Chargebee's user-friendliness, which makes it easy to train new colleagues without hassle. Most processes are straightforward and quick to execute. The platform's contemporary design is impressive, especially in the finance sector, and enhances user experience by making navigation simple and clear, reducing the risk of making mistakes. **What do you dislike about Chargebee?** I wish we could record a payment and allocate it to several invoices at once, at least the ones concerning the same customer, on the same menu, which currently we can't; we have to record the payment, and it's then recorded as excess payment and we need to open each invoice to apply that excess amount to each individual invoice. Particularly when you're working mostly B2B, this is very annoying. Being able to link accounts that belong to the same entity would be very handy - simply by having a link to another account on the customer's menu would make the searching part much more efficient, because each time we have to work on two or three accounts of the same company, we then have to search for it - and if we're a team of agents, everyone is doing this each time, multiplying quickly the amount of time wasted on searching when it could be easily linked together. **What problems is Chargebee solving and how is that benefiting you?** I use Chargebee for invoicing and accounts receivables. It's handy for bulk payment imports, error signaling, and excess payment handling. The automatic dunning saves time, and its user-friendly interface is great for quick onboarding. I also appreciate its modern look and straightforward procedures. ### 7. A Reliable Payment Software for all Recurring Subscriptions **Rating:** 4.5/5.0 stars **Reviewed by:** Mani B. | Customer Success Manager, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Chargebee?** I like how Chargebee helps me check if my customers have paid their monthly or yearly recurring subscription effortlessly. It lets me see at a glance if there are any scheduled downgrades, cancellations, or changes, acting as the single point of truth for the GTM team. Any change in revenue first reflects in Chargebee before syncing with other applications, which adds more trust for us. **What do you dislike about Chargebee?** Chargebee shows a fraudulent tag for customers if their credit card doesn't go through the payment. In most cases, it marks customers as fraudulent for credit card declined cases, which should be fixed. Not all customers are fraudulent because of a credit card decline, which could be due to the limit of funds being allotted for such transactions, which is common these days. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps me track payment status and subscription changes of customers, acting as a single point of truth in my GTM function with reliable revenue updates. ### 8. Effortless Subscription Management with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Naomi C. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Chargebee?** I appreciate Chargebee's straightforward interface, especially considering all the functionality it offers. It’s a huge time saver and ensures everything is accurate. I like that it automatically handles tax calculations so we're accurately invoicing our customers. It's really cool how we can add our own plans and define what those subscriptions entail, catering for various anomalies in the billing process. Their support team is quick and helpful, which is impressive given the number of customers they serve. I'm also pleased with how seamlessly it integrates with Slack, allowing us to receive notifications for payments and subscription activity. **What do you dislike about Chargebee?** Sometimes the help documentation can be confusing, but then the subject matter is very complex. Perhaps video tutorials would be helpful there. And it would be great to allow multiple coupons on a subscription. **What problems is Chargebee solving and how is that benefiting you?** Chargebee handles our subscription and invoicing needs, including complex subscriptions and international tax calculations, saving us time and ensuring accuracy. ### 9. Effortless Billing Automation That Handles Variations Seamlessly **Rating:** 4.5/5.0 stars **Reviewed by:** Luis P. | Customer Success Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Chargebee?** Billing automations and dealing with ad-hoc variations. The response rate of their support team is great and will try as much as possible to fully understand you issue at hand. Fully integrated with our product which is complex enough, but still does the job most of the time. It was pretty easy to pick up as well and they have good help guides. **What do you dislike about Chargebee?** Sometimes it's difficult to immediately figure out the specific reason for failed charges depending on the payment gateway. **What problems is Chargebee solving and how is that benefiting you?** Multicountry, multiplan and multimodule billing modules, all automated based on the number of active users with the possibility to create extended periods with base headcounts and variable billing. ### 10. Easy to use, reliable billing management **Rating:** 4.5/5.0 stars **Reviewed by:** Mustafa C. | Customer Success Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Chargebee?** The platform is very user-friendly and straightforward, even if you don’t have prior billing management experience. As a CSM, I use it a lot in my daily work, and it was simple to pick up right from the start. Now it feels second nature—everything I need is within easy reach, and the layout makes navigation quick and intuitive. The support team is also very responsive and helpful whenever I have questions. **What do you dislike about Chargebee?** It would be great to have more options for bulk operations, as this would save a lot of time when handling repetitive tasks. I’d also appreciate more flexibility around retroactive tax refunds and applying tax information to invoices. Having these features built in would make the workflow even smoother. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps us handle the entire billing and subscription process for our customers. We use it to manage recurring payments, track subscriptions, and easily apply discounts or coupons when needed. Having everything centralized saves us a lot of time and reduces manual errors. It also gives us confidence that our billing is consistent and accurate, which means we can focus more on serving our customers instead of chasing down payment or subscription issues. ### 11. A powerful, easy-to-integrate subscription platform that standardizes our billing operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Chargebee?** Chargebee provides outstanding integration options with robust APIs and webhooks, making it easy to connect with our internal applications. One of the standout features of Chargebee is its clear and intuitive interface for managing subscriptions and billing, which is much simpler to use than our previous system, Taxbill. From an administrative standpoint, Chargebee is well-organized, straightforward to configure, and offers clear instructions. This greatly facilitated our setup, testing, and transition to production. **What do you dislike about Chargebee?** The AI chatbot support is still lacking in effectiveness. Despite following all the recommended steps, the chatbot was unable to resolve my issue, which meant I had to submit a support ticket and wait for a response. Improving the AI assistant, particularly for admin and developer-level troubleshooting, would significantly enhance the overall experience. **What problems is Chargebee solving and how is that benefiting you?** Chargebee is assisting us in replacing our old Taxbill system, which was more complicated and challenging to integrate. It addresses important problems we faced, such as manual or fragmented subscription management, difficulties connecting billing with our internal applications, and a high risk of human error during invoice generation or renewal processing. Since adopting Chargebee, our billing operations have become automated, stable, transparent, and scalable, resulting in clear improvements for both our operations and business. ### 12. User-Friendly Payment Management with Chargebee **Rating:** 4.0/5.0 stars **Reviewed by:** Leigh Anastasia M. | Customer and billing support agent, Computer Games, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Chargebee?** I find Chargebee incredibly user-friendly with its easy-to-use interface, especially when it comes to searching for payments. Its ease of use significantly simplifies my daily workload, and it's very simple to set up, which is a big plus. The system's efficiency in handling payments, managing refunds, and tackling subscription-related tasks enhances my productivity. I appreciate the detailed response system it provides, as it aids in avoiding disputes by offering comprehensive refund and invoice management options. Overall, Chargebee contributes greatly to the seamless running of our daily business operations. **What do you dislike about Chargebee?** I think Chargebee could be a little less finicky when it comes to handling spam payments and disputes. It can be challenging to deal with, and receiving alerts a bit faster would improve the experience. I wish it could notify me more promptly about these issues, similar to how Ethoca or Verify operate. **What problems is Chargebee solving and how is that benefiting you?** I use Chargebee to manage payments, refunds, disputes, and subscription management. It handles customer issues efficiently, providing invoices and refunds, which helps with daily business operations. ### 13. Simple and easy to use Billing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Sagar M. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Chargebee?** I've been using Chargebee for a few months now and I found it very easy and intuitive. It offers a lot of flexibility in subscription plans, pricing, automating billing and payments, and the integrations. It almost never requires any manual intervention. You can create plans with flat, tiered or flexible pricing which really helps. I particularly found the integration with our analytics tool very useful. I found the tool very intuitive but as someone new in the field, their AI chatbot is a life saver. I almost never have to reach out to customer support as I get the answers from the chatbot itself. Unlike other chatbots, it doesn't just have pre-fed automated responses, which actually makes it useful. The customer support is also really nice and is very instant. And they are also very helpful and will send the information via email if you cannot be present for a chat. It can also handle international taxes very well and we don't have a lot to worry about it. **What do you dislike about Chargebee?** There are some features that are locked behind a more expensive plan. For example, if you have an existing tiered plan with price A as flat for let's say 10 units and price B for more units, and you want to add a custom price C instead of B while creating a new subscription, then you can not type in the price manually. You can add a discount or you might just have to create a new plan first. There are workarounds for issues like this but this seems like a basic feature that should be available for all of Chargebee's plans. Also the chatbot isn't aware of the plan you are on and might suggest solutions that would work only on the best plan from Chargebee. You can, however let it know the plan you're on and then you get the appropriate recommendations. They have also launched a new product catalogue which might fix some issues like this but I didn't get a chance to try it yet. **What problems is Chargebee solving and how is that benefiting you?** For us, automated invoicing and payment is extremely important along with flexibility in product plans. Chargebee has been able to handle all this very well. It also handles international taxes very well, which is also of huge importance to us and we don't have to worry about tax calculations. ### 14. Great for subscriptions, but not great on productivity. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Chargebee?** Chargebee makes it easy to update a subscription by doing the proration calculations for you. It's easy to add one time charges with separate invoices. **What do you dislike about Chargebee?** Many options can only be used globally instead of on a case by case basis. Refunds can take multiple steps. Reporting revenue is lacking. Support doesn't always know the answers when you have problems. The search feature needs to be more refined. You can't edit an item description on an invoice. I would like to be able to see all email addresses sent an invoice on the email log without having to run a report. **What problems is Chargebee solving and how is that benefiting you?** Chargebee is still working on the revenue reporting which isn't accurate on our end and has to be done manually. We are forced to shut down any billing the first of the month so the manual work can be done. **Official Response from Tanvi Manchanda:** > Hi! Thanks so much for taking the time to leave a review. We are always looking to better understand our customers' experiences and would love an opportunity to get your feedback. Would you be open to meeting with someone from our team to share your insights and challenges further? If so, please reach out to reviews@chargebee.com, and I will coordinate that meeting. ### 15. Great for Scaling and Managing Subscriptions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Chargebee?** We can set up multiple plans, apply coupons, handle renewals, upgrades, downgrades, and even failed payments — all in one place. It’s reliable, customizable, and helps us automate a lot of the repetitive tasks. Coupon creation and editing is easy as that **What do you dislike about Chargebee?** Things like tax settings, custom fields, or integrating with multiple platforms have a slight learning curve. It would also be great to have more flexibility in customizing the checkout and hosted pages without needing a developer. Customer support is pretty unrelaiable **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps us manage subscriptions at scale without needing to build everything from scratch. From billing automation, renewals, upgrades/downgrades, coupon management to handling failed payments. We can also see our revenue analytics like MRR, Total active cx, Retention, cohort and everything ### 16. Super helpful customer support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Chargebee?** I’ve been using Chargebee for almost 3 years now and have found it really helpful for managing invoicing and subscriptions for our customers. What stands out most to me is the customer support - I was genuinely impressed by how responsive the team was to a minor bug I reported, and how thoroughly they worked to resolve it! **What do you dislike about Chargebee?** After almost 3 years of using it, I still find some parts of the interface a bit confusing. For example, I can easily add a note section to quotes, but there doesn’t seem to be a way to do the same for invoices - which would be really helpful. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps us manage customer subscriptions and invoicing in a structured way, which saves a lot of time and reduces manual work. It also gives us a clear overview of renewals, seat changes, and billing history **Official Response from Tanvi Manchanda:** > Thank you for sharing your experience with Chargebee and for your kind words about our support experience! We appreciate your feedback, and we'd love to hear more about your specific use case. If you’re open to sharing more, please reach out at re@chargebee.com so we can better understand your needs and explore solutions. Thanks again for taking the time to leave this thoughtful review! ### 17. Automated Trials Simplified, Notification System Needs Work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Chargebee?** I find Chargebee's automated trial subscriptions particularly valuable as they help with our workflow and make signing up easy. The initial setup was easy enough for me. **What do you dislike about Chargebee?** I would like to have a better system for receiving notifications of new signups other than daily digest emails. The setup is easy enough but not for someone who doesn't have tech experience. **What problems is Chargebee solving and how is that benefiting you?** I use Chargebee for creating a platform for free trials and automated subscriptions, which helps with our workflow and makes signing up easy. ### 18. Seamless Integrations for Client Data, Subscriptions, Invoicing, and Email Sequences **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Chargebee?** It’s helpful for keeping our clients’ data and tracking their payment subscriptions. What I like most is that it’s easy to integrate with other apps seamlessly, and it’s very helpful for sending detailed, oriented email sequences to clients, collecting payments, and sending invoices and billing. **What do you dislike about Chargebee?** Nothing to add as such; I just feel the UI could be more intuitive. **What problems is Chargebee solving and how is that benefiting you?** Collecting client data accurately, assigning them to the appropriate plans, and monitoring refund cancellations so we can improve churn and retention. ### 19. Reliable Subscription Management Platform - Essential for CSM **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco E. | Global Leader of Customer Success, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Chargebee?** What I appreciate most is the platform's comprehensive subscription management capabilities. Having all billing data, subscription statuses, and payment histories centralized in one place makes it much easier for me to understand customer account health and identify opportunities for upgrades or renewals. The integration capabilities are excellent - particularly the seamless connection with our customer support tools like Intercom. This integration allows me to access critical billing information directly during customer conversations, which is essential when discussing subscription changes, addressing billing concerns, or timing upgrade proposals effectively. The automated billing processes have significantly reduced manual work for our team while maintaining accuracy. Customers receive consistent, professional billing communications, and I can focus on strategic customer success activities rather than administrative billing tasks. **What do you dislike about Chargebee?** While Chargebee generally meets our needs effectively, there are a few areas where I'd appreciate improvements: The user interface, while functional, can sometimes feel complex when navigating between different sections. A more streamlined interface would help speed up daily tasks, especially when quickly looking up customer information during live conversations. Occasionally, some of the more advanced reporting features require a learning curve to set up properly, and it would be helpful to have more intuitive report building tools for users who need quick insights without extensive configuration. The customer portal customization options, while adequate, could offer more flexibility to better match our brand experience and provide customers with more self-service capabilities. Overall, these are relatively minor concerns that don't significantly impact the platform's core value for our subscription management needs. **What problems is Chargebee solving and how is that benefiting you?** Chargebee solves several critical subscription management challenges that directly impact my effectiveness as a Customer Success Manager: Manual Billing Complexity: Before Chargebee, managing different subscription tiers, billing cycles, and pricing changes was time-consuming and error-prone. Chargebee automates these processes, ensuring accurate billing and freeing me to focus on customer relationship building rather than administrative tasks. Lack of Subscription Visibility: Previously, I had limited insight into customer billing patterns, payment issues, or subscription health. Chargebee provides comprehensive dashboards that help me identify at-risk accounts, upcoming renewals, and upgrade opportunities proactively. Disconnected Customer Data: Without centralized subscription data, it was difficult to have informed conversations about account changes or upgrades. Chargebee's integration capabilities (especially with our support tools) give me instant access to billing context during customer interactions, making my consultations more effective. ### 20. Costly Reporting Overshadows Tailored Billing **Rating:** 1.0/5.0 stars **Reviewed by:** Morgane B. **Reviewed Date:** December 29, 2025 **What do you like best about Chargebee?** I like the possibility to tailor subscriptions and add-ons to our software. It's necessary to bill our customers according to their usage. **What do you dislike about Chargebee?** I find the reporting catastrophic. I needed help for basic reporting, and you need to pay $299/month extra just to have a basic report of your customers' payments and add-ons information. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps us by invoicing customers on monthly invoices and tailoring subscriptions and add-ons to our software, making it necessary for billing our customers according to their usage. ### 21. A Comprehensive Billing Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Lohit B. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Chargebee?** Chargebee’s integration with various payment gateways and ease of use makes subscription management smooth. The platform is incredibly flexible, which suits our growing needs. **What do you dislike about Chargebee?** While Chargebee offers many features, some advanced functionalities require a bit of a learning curve. Also, some users might find the pricing to be on the higher side for smaller businesses. **What problems is Chargebee solving and how is that benefiting you?** Chargebee is helping us streamline our billing processes, particularly when managing recurring payments and different subscription plans. It's automated many manual processes, saving us time and reducing errors. Additionally, it gives us better visibility into our revenue, customer churn, and overall financial health. ### 22. Straightforward but can be customized **Rating:** 5.0/5.0 stars **Reviewed by:** Daisy Jane C. | Financial and Billing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Chargebee?** Advance billing customization, being able to update PO and billing address even if Invoices are already generated, the auto-collection and dunning. **What do you dislike about Chargebee?** Not really dislike but I hope it has the ability to divide subscriptions per cost center or department without creating multiple Customer accounts. **What problems is Chargebee solving and how is that benefiting you?** Ability to set-up billing schedules depending on client needs. Customized Invoicing period, advance Invoicing and net terms. ### 23. User-Friendly Billing Made Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** December 12, 2025 **What do you like best about Chargebee?** I love Chargebee's user-friendly UI and its ability to make changes to subscriptions and payments easily. The way they make all information available makes the process smooth and efficient. Billing becomes simple and easy to edit and review. The initial setup was easy, and I feel confident in recommending it with a score of 10 out of 10. **What do you dislike about Chargebee?** They can work more in Trailing subscription section. To have payment options between trial period. **What problems is Chargebee solving and how is that benefiting you?** Chargebee simplifies and makes billing easy to edit and review. ### 24. Easy to Use and Very Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Ericka V. | Customer Success Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2025 **What do you like best about Chargebee?** Chargebee has been really helpful for managing subscriptions and billing. It’s easy to use, reliable, and saves me a lot of time. The support team is also very friendly and quick to help whenever I have questions. **What do you dislike about Chargebee?** Sometimes the setup feels a little complicated at first, and it takes time to learn all the features. But once you get used to it, it works really well. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps me manage subscriptions, billing, and payments all in one place. ### 25. Effortless Subscription Management with Intuitive Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Lucia C. | Customer Support Representative, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Chargebee?** Chargebee makes subscription management incredibly smooth and reliable. The interface is intuitive, the workflows are flexible, and the automation saves a huge amount of manual effort. **What do you dislike about Chargebee?** Some features can feel a bit complex to configure **What problems is Chargebee solving and how is that benefiting you?** The automations ensure customers are billed accurately and on time, and the system scales easily as our plans or customer base grow. ### 26. Robust and cost effective 'enterprise experience' billing system for my mid-size AI SaaS business **Rating:** 4.0/5.0 stars **Reviewed by:** Michael K. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Chargebee?** Feels like i can provide an enterprise-grade billing experience to my clients even though i am a small business. The level of customisation achievable is excellent and i always know that once my subscriptions are set up correctly, bills and emails will always go out correctly, and they always deliver (which is important in todays anti-spam email filter world) **What do you dislike about Chargebee?** The level of customisation achievable is excellent however some times in can be overly complex for my needs and i get myself tied up in knots, needing a call with support to set non-standard items up for me. Support staff are hit and miss. Bhaskar Anand, from the Solutions Team cares a lot and is a deep expert on chargebee with great judgement/common sense. Ask for Bhaskar :) **What problems is Chargebee solving and how is that benefiting you?** Robust billing system with great billing experience for my customers ### 27. Flexible billing solution with strong automation features. **Rating:** 5.0/5.0 stars **Reviewed by:** Nabi R. | Logistics and Hardware Manager, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Chargebee?** Chargebee offers a highly customizable and scalable platform for subscription billing. The automation of invoicing, proration, and trial management is seamless. The UI is clean, and their documentation makes implementation straightforward. Integrations with CRMs and payment gateways are also solid. **What do you dislike about Chargebee?** The learning curve can be steep for new users due to the wide feature set. Also, some advanced reports require custom configurations or workarounds, which could be made more user-friendly. **What problems is Chargebee solving and how is that benefiting you?** Chargebee simplifies complex subscription billing workflows, handles multiple pricing models, and automates recurring invoicing. This saves time, reduces manual errors, and ensures smooth revenue tracking. ### 28. Has most capabilities for billing subscriptions but could use a few improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Chargebee?** Easy to update addresses on invoices, send invoices to customers and multiple billing contacts, ability to advance bill; activity log showing which users made what updates is good **What do you dislike about Chargebee?** Inability to duplicate invoices and the edit them; Inability to update contract end and start dates if there is a discrepancy; inability to search everything all together - invoices, customers, subs etc instead of clicking each separately to search; inability to add a note to an invoice (customer facing) after an invoice has been posted; interface could have better UX design to be more friendly on the eyes **What problems is Chargebee solving and how is that benefiting you?** Billing subscriptions accurately for customers, billing projects invoices ### 29. We've had a great experience with this solution and the support team has been very responsive. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Chargebee?** I like how easy it is to manage subscriptions and invoices in one place. Chargebee automates renewals, sends payment reminders and handles taxes so we don’t have to track everything manually. The dashboard is clear, and their support team responds quickly when we need help. **What do you dislike about Chargebee?** Some advanced features are only available in higher-priced plans, which can add cost as you grow. Reporting can also feel a bit limited when you need custom data and setup for complex pricing takes extra time. **What problems is Chargebee solving and how is that benefiting you?** They helped us creating invoices, collecting payments, sending reminders and managing taxes across different countries. ### 30. Reliable subscription management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Chargebee?** Chargebee has proven to be an incredibly reliable solution for managing our subscription billing needs. The platform adapts easily to various business models and offers a wide range of customization options. **What do you dislike about Chargebee?** Would love to have more options for automatic export of the RevenueStory data for use in our other internal systems **What problems is Chargebee solving and how is that benefiting you?** Automating our billing process ### 31. Why Chargebee? **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah V. | Marketing Launch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about Chargebee?** I really appreciate how easy Chargebee makes managing subscriptions and billing. The platform is intuitive and saves a lot of time by automating processes that would otherwise be a hassle. I also love their customer support – they’re always quick to respond and really helpful whenever I run into any issues. **What do you dislike about Chargebee?** One thing I’d love to see improved is the reporting features. They’re functional, but sometimes they’re not as customizable as I’d like, and it can take a bit more work to get the data I need. I’ve also noticed a few hiccups with integrations, especially when syncing with some of my third-party tools. **What problems is Chargebee solving and how is that benefiting you?** Chargebee has been a lifesaver when it comes to streamlining our invoicing process. As a marketing assistant managing revenue share invoicing for clients, Chargebee automates a lot of the manual work, making it easier to track payments and ensure accuracy. It saves time by generating and sending invoices automatically, reducing human error. Plus, it handles recurring billing seamlessly, so we don’t have to worry about managing subscriptions manually. This has allowed me to focus more on other tasks and less on chasing down payments! ### 32. Had a very good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Bhushan S. | Team lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Chargebee?** Chargebee's subscription based billing model has helped us **What do you dislike about Chargebee?** There are certain limitations, such as we cannot charge the customer for more than 2 years using Quick charge for ad-hoc charges. Also, we cannot set business hours to avoid sending payment alerts on weekends or holidays **What problems is Chargebee solving and how is that benefiting you?** Issue with payment links, simplifying subscription management ### 33. Good UX, good support team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Chargebee?** Easy and straightforward despite the scope, managing invoices and payments from customers. **What do you dislike about Chargebee?** Considering its nature, its integration with CRM tools is inevitable and it can be improved. For example, making the subscription management and sync more flexible. **What problems is Chargebee solving and how is that benefiting you?** Easy to invoice and to track invoice paid and pending ### 34. Chargebee **Rating:** 4.5/5.0 stars **Reviewed by:** Umut G. | Software developer, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Chargebee?** Chargebee is a great tool for managing our subscriptions and billing workflows. There are improved reports and flexiable settings **What do you dislike about Chargebee?** Some payment events can not be received via full checkout page **What problems is Chargebee solving and how is that benefiting you?** Trustable tool for subscription management ### 35. Chargebee was pleasant overall, though sometimes features didn't work as expected. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Chargebee?** What I liked best about Chargebee was its ease of managing subscriptions. It has a nice user interface, making navigation simple and intuitive. Additionally, it is very easy to use overall, which makes handling billing processes straightforward. It had a very good documentation, which made implementation very easy. The Account Manager and Customer Support was always easy to reach and they were very helpful. Certain Integrations like Stripe are very easy to integrate. **What do you dislike about Chargebee?** What I disliked about Chargebee was that some functionalities I would expect it to have, it did not. Additionally, the mailing system was not how I liked it to be, and some functionalities were just not intuitive to use. Certain Integrations like our CRM System are not so easy to integrate. **What problems is Chargebee solving and how is that benefiting you?** Chargebee is solving my subscription management and billing process challenges, making them much more efficient and user-friendly. ### 36. A good solution, and we're satisfied with our decision to choose this service. **Rating:** 4.5/5.0 stars **Reviewed by:** LUIS P. | Junior Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 29, 2024 **What do you like best about Chargebee?** The solution works effectively end-to-end, with strong reporting capabilities, a reliable invoicing system, and good support. **What do you dislike about Chargebee?** The price is high and continues to increase with our ARR, which I find puzzling since their effort doesn’t scale with our growth. **What problems is Chargebee solving and how is that benefiting you?** Before Chargebee, the manual work was a nightmare invoicing felt endless, and the number of mistakes was embarrassingly high. Since transitioning to Chargebee, and after a relatively smooth implementation, we are in a completely different place. ### 37. Made Billing Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Tejas D. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Chargebee?** The User Interface is very friendly. It is easier to understand the payment information on file, gives a detailed perspective of the plans and billing cycles along with the invoices and credit notes.As someone who spends 70% of my time daily on Chargebee, I cannot think of any other competitor currently. **What do you dislike about Chargebee?** I have a couple of suggestions to improve as a product - Whenever a Not Paid invoice has ACH initiated again, it should show as Payment Due and should not remain Unpaid. It is tedious for a user to always open that particular invoice and check if the payment is in progress in activity feed - For whenever someone adds a payment method on file using the link shared with the customer, that person should receive a notification that says it was added successfully or not. Currently, as also discussed with an engineer, Chargebee does not have this functionality. Customers have been reaching out to us to confirm if the ACH was added since they received no notification **What problems is Chargebee solving and how is that benefiting you?** Since we have a B2B Subscription based model, Chargebee benefits us in a lot of ways. Chargebee has been instrumental in solving several key challenges for our business, particularly in the areas of subscription management, billing, and revenue operations. Subscription Management: - We do have multiple plans and Add ons as a product that we sell, and Chargebee allows us to accurately record and activate these products with utmost transparency Scalability: -Chargebee’s scalable infrastructure and extensive integration capabilities have allowed us to seamlessly expand our operations without disruption. Failed Payments/Dunning: - Managing failed payments and reducing churn was a critical issue, as manual follow-ups were inefficient and often ineffective. In a way I can say that Chargebee is something we decided move forward with again this financial year, when the management decided to cut down on the costs and look for an alternative. The only reason we have done this is because of the available user friendly functionality which probably no other company currently has. **Official Response from Harish Bharadwaj:** > Hi Tejas, thank you for sharing your detailed feedback on Chargebee! We're glad to hear that you find our user interface friendly and that it helps you manage your subscriptions, billing and revenue operations effectively. We appreciate your suggestions for improvement and I will definitely pass them along to our product team for consideration. Thank you for choosing Chargebee! Update 1 : Hello Tejas, This is Harish, leading Payments Engineering. We're thrilled to share that we've implemented a notification feature for when a payment method (ACH) is added via the link shared with the customer. Now, users will receive a confirmation notification, ensuring clarity and reducing the need for follow-ups. This is due for release in the next couple of weeks. We sincerely appreciate your support in helping us make Chargebee better for you Update 2 : This is released. ### 38. ChargeBee for eComm and RevRec A+ **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas M. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Chargebee?** Honestly, the system works. It provides a seamless backend for the sales side of things and it links up to the accounting in a way that is so much better than other solutions that I've used. And the icing on top is the support team. They are responsive, knowledgable and truly feel dedicated to user success. **What do you dislike about Chargebee?** I'd have to think about that. I'm not sure if anything comes to mind off the top of my head **What problems is Chargebee solving and how is that benefiting you?** Managing a high volume of sales transactions and providing the accurate accounting associated with them. ### 39. Great for recurring billing **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew S. | Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Chargebee?** Recurring billing can be a pain, but with Chargebee much of the day-to-day is automated and simple. **What do you dislike about Chargebee?** Setup can be cumbersome and ongoing maintenance is required **What problems is Chargebee solving and how is that benefiting you?** In a high velocity sales environment, we are able to automate our billing processes ### 40. Balanced Subscription Platform - Support every need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Chargebee?** What I appreciate about Chargebee is its comprehensive subscription management features. It seamlessly handles subscription renewals, upgrades, and downgrades, with or without coupons. I also love the automatic generation of invoices and credit notes, which can be easily managed by simply updating the invoice, The API documentation is very great, its very easy to implement the features and integrate it on our backend, Recently I created the customer support ticket and the team resolved my query, I did give them greate feedback, we frequently use chargebee. **What do you dislike about Chargebee?** We were working on a requirement where they needed to issue the quotes without the customer, but chargebee doesn't provide that, also there are some of the features that we require but chargebee doesn't have, but overall, Chargebee is a great platform **What problems is Chargebee solving and how is that benefiting you?** we are SaaS company, we manage subscription, invoice management, customer management through chargebee ### 41. Easy to use and very helpful features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Chargebee?** Easy subscription management. No need to worry about billing as it is fully automated and easy to use. **What do you dislike about Chargebee?** After the PC 2.0 migration searching for product catalog items has become quiet discomforting. **What problems is Chargebee solving and how is that benefiting you?** Subscription management and insightful reports. ### 42. Great tool and even better implementation team. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Chargebee?** The team is exceptional, providing one of the best onboarding experiences I've ever had. The implementation team was frequently available during the onboarding process, sent regular status updates, and handled many time-consuming tasks that would have otherwise fallen on us. Chargebee enabled us to implement a more complex billing structure with ease, and their extensive list of features covers everything you could need for billing. **What do you dislike about Chargebee?** The onboarding process is quite lengthy, but the time spent with the knowledgeable, patient, and attentive implementation team is well worth it, as they address every question and configuration needed, saving you hours if you were to research it all and try to implement yourself. While I wish there was a stronger focus on the UI for both their platform and native checkouts to enhance the user experience, they do support custom designs through their API integrations. **What problems is Chargebee solving and how is that benefiting you?** The key reason we chose to subscribe to Chargebee was to support our complex billing system that we have implemented in our app, as well as being able to handle multiple payment gateways that other providers weren’t able to support. ### 43. Streamlined Subscription Management and Exceptional Support with Chargebee **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Chargebee?** Chargebee has been a game-changer for our subscription management! The platform is incredibly user-friendly and has streamlined our billing processes, making it easier to manage subscriptions and payments. Their customer support is top-notch, always responsive and helpful. The integration options are vast, and the automated workflows have saved us so much time. Chargebee has definitely helped our business grow by allowing us to focus more on our customers and less on administrative tasks. Highly recommend it to any business looking to simplify their subscription management! **What do you dislike about Chargebee?** Still we are unable to differentiate between renewals & new revenue if we get this option will most helpful for us to plan our projections **What problems is Chargebee solving and how is that benefiting you?** As I mentioned before adding the option to diffrentiate the difference between renewals & new revenue would be more help ful **Official Response from Tanvi Manchanda:** > Hi, thank you so much for the kind words! We’re so happy to hear that Chargebee has helped streamline your billing processes and allowed you to focus more on your customers. It's great to hear our support team has been helpful - exactly what we aim for! While we do offer information for tracking renewals and new revenue, we’d love to learn more about your specific use case to ensure you’re getting the most out of the platform. Feel free to reach out to us at reviews@chargebee.com to explore how we can help with your reporting needs. Thanks again for your review and we look forward to continuing to support your growth! ### 44. Been using their services for over a year now, very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Chargebee?** I can track all my subscribers and payments, and I can integrate third party Crypto payments too! **What do you dislike about Chargebee?** Sometimes our emails end up in a block list, don't know why. But they fix it with an email! **What problems is Chargebee solving and how is that benefiting you?** It helps connect multiple payment processors into one simple portal and also allows for Crypto payments. ### 45. Not what it used to be **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Chargebee?** We have been using Chargebee since 2018 and have a pretty deep integration with them. Very flexible to build the billing logic needed for your business. Supports a wide range of payment providers globally. **What do you dislike about Chargebee?** Support has been extremly erratic in the last 12-18 months. It used to be pretty good : quick answers, easy access to knowledgeable people, etc. but bugs have grown more common and the level of support (while our spending has increased a lot over the years) is just not there anymore. Bugs are not fixed, support is not trying to understand your issue, everything takes ages, etc. This is a shame for such a critical piece of infrastructure. **What problems is Chargebee solving and how is that benefiting you?** Flexibility to build the billing logic needed for our business. Wide range of payment providers supported globally. Productivity in revenue management operations. **Official Response from Tanvi Manchanda:** > Thank you for taking the time to share your feedback with us. We apologize for the recent issues you experienced with our support team. This does not reflect the level of service we strive to provide, and we want to assure you that we are committed to making the necessary improvements. If you have any specific concerns or additional feedback, please feel free to reach out to us directly at reviews@chargebee.com. We greatly value your continued partnership and are dedicated to enhancing your experience with Chargebee. ### 46. Chargebee is easy to integration and all functionality easy to understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Shyam V. | Node Js Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Chargebee?** It's design and auto-billing and invoice-generating system I like it. And Easy to integrate and multiple webhook call is best for me. **What do you dislike about Chargebee?** I dislike Chargebee as a custom field. Because I added title then auto matic fill a value. It's not good for me. And Production and Test in both custom filed is same. **What problems is Chargebee solving and how is that benefiting you?** Please remove autofill in the custom field value. And give me new add option in production ### 47. Makes Subscription Management easy **Rating:** 5.0/5.0 stars **Reviewed by:** Allen M. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Chargebee?** Easy to Maintain Subscription and Product and addons Management. **What do you dislike about Chargebee?** Need to integrate more payment options from around the globe and provide video tutorials for these integrations **What problems is Chargebee solving and how is that benefiting you?** Chargebee simplifies subscription management and billing, benefiting you by streamlining operations and improving revenue management. ### 48. Very user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Feriel T. | Admin and Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Chargebee?** Easy to use, easy to create the reports, check and follow up invoices **What do you dislike about Chargebee?** The process of editing draft invoices and the subscriptions is a little long **What problems is Chargebee solving and how is that benefiting you?** Event billing in real time ### 49. Powerful subscription management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Chargebee?** Chargebee is a very comprehensive tool, covering every aspect from subscription management, invoicing, billing and more. It is a robust and fully-customizable solution, addressing most use cases in terms of subscription terms, billing frequency and plans. **What do you dislike about Chargebee?** Given the broad set of features of the product, Chargebee's configuration and management might results too complex for non-technical people. The support of engineers is often required. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps us streamline subscriptions with our customers, automating invoicing and billing. ### 50. Easy integration and management. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Chargebee?** Invoices management and integration with other solutions as payment gateways and accounting software. **What do you dislike about Chargebee?** Navigation - sometimes takes time to get the information needed. All information is in lists (subscriptions ids, customer ids, transactions ids, plans ids). If we have a 360 data outlook of a customer directly, it would be very nice. **What problems is Chargebee solving and how is that benefiting you?** Subscription invoice automation and charging. Communication with pending invoices customers. ## Chargebee Discussions - [What is Chargebee and what does Subscription Billing mean?](https://www.g2.com/discussions/chargebee) - 1 comment, 3 upvotes - [Do you charge separately for every site that I create in Chargebee?](https://www.g2.com/discussions/site-fees) - 1 comment, 1 upvote - [Why should I use Chargebee instead of building my own billing system?](https://www.g2.com/discussions/billing-system) - 2 comments, 1 upvote - [What is Chargebee used for?](https://www.g2.com/discussions/what-is-chargebee-used-for) - 1 comment - [How do you handle a subscription?](https://www.g2.com/discussions/how-do-you-handle-a-subscription) - 1 comment - [View Chargebee pricing details and edition comparison](https://www.g2.com/products/chargebee/reviews?filters%5Bsentiment_snippet%5D=1302155&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A22%3A44+-0500&secure%5Bsession_id%5D=6d356781-6280-4ab5-895c-05c486c50734&secure%5Btoken%5D=8ad2949e120b08592ca5df4e0d4a6e2d90cbdfaf0a560c57e2fa863cfea49c69&format=llm_user) ## Chargebee Integrations - 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[WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Chargebee Features **Billing and Payments** - Payment Terms - Personalized Billing - Custom Pricing **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Revenue Recognition** - Revenue Types - Revenue Allocation - Reclassification - Compliance - Scheduling - Revenue Recognition **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Order Management** - Opportunities - Order History - Upsell & Cross-sell - Renewals **Data Management** - Updating - Data cleansing - Integration **Usage Metering - Usage-based billing Software** - Metering engine - Data extraction/ingestion - Analytics/reporting - Rating Engine **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Dunning** - Collections - Dispute Management - Escalation **Revenue Performance** - Customer Performance - Contract Performance - Revenue KPIs - Pricing & Discounting - Offering - Dynamic Pricing **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Products & Plans** - Packages - Multi-part Deals - Plan Changes - Bundles - Sales Tax Management - Alerts/Notifications - Customizable Reports **Analysis** - KPIs - Dashboards - Segmentation - Revenue Optimization **Bill Generation - Usage-based billing Software** - Templates - Digital Billing - Usage Billing - Carrier Access Billing - Customizable Billing - Recurring/Subscription Billing **Revenue Optimization** - At-Risk Customers - Offer Optimization - Customer Churn - Revenue Forecasting **Performance** - Packages - Discounts - Plan Changes **Revenue Optimization ** - Forecasting - Promotion Programs - Pricing Optimization - Re-evaluation - Demand Forecasting **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Pricing** - Standard Price - Discounts - Optimization **Bill Processing - Usage-based billing Software** - Consolidation - Batch Invoicing - Management - Billing & Invoicing - Compliance Management - Discount Management - Price/Margin Management - Sales Tax Management - User Management - Order Management - Subscription Management - Service Request Management - Contract/License Management - Billing Rate Management **Agentic AI - Subscription Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Integration** - ERP and Accounting - Sales and Marketing - Quote-to-Cash - APIs - Accrual Accounting **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Revenue Management** - Automation - Consolidation - Adjustments - Billing Types - Recurring/Subscription Billing **Integration - Usage-based billing Software** - Accounting - Payments - ERP - Electronic Payments **Agentic AI - Billing** - Autonomous Task Execution **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation **Additional Functionality** - Productivity Tools - Point of Sale (POS) - Revenue Management - Cash Flow Management - Multiple Data Sources - Recommendations - Alerts/Notifications - Billing Rate Management - KPI Monitoring - Inventory Control - Billing & Invoicing - Inventory Management - Self Service Portal - Behavior Tracking - Status Tracking - Generative AI - Drag & Drop - Booking Management - Multi-Channel Management - Financial Management - Electronic Payments - Performance Metrics - Promotions Management - Price/Margin Management - Real-Time Updates - Trend Analysis - For Airlines - Visual Analytics - Purchasing & Receiving - Reporting/Analytics - Multi-Currency - Order Management - Sales Reports - Financial Analysis - Quotes/Estimates - Third-Party Integration - For Hospitality Industry - Competitive Analysis - Dashboard - Historical Trend Analysis - Discount Management - Inventory Tracking - Customer Management - Yield Management - Compliance Management - Invoice Management - AI Copilot - Recurring/Subscription Billing - User Management - Price and Cost Calculations - Financial Reporting - Contract/License Management - Customizable Rules - Transaction Monitoring - Cost Tracking - Workflow Management - Transaction History - Activity Dashboard - Expense Tracking **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing **Integration** - Payments - Accounting - CRM & Sales **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - Accounting Integration **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Customizable Branding - Mobile Access - Tax Calculation - Bank Reconciliation - Transaction History - Contact Database - Credit Card Processing - Customizable Fields - Real-Time Data - Invoice Processing - PCI Compliance - Multiple Payment Options **Agentic AI - Subscription Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Accounting Integration - Third-Party Integrations - Multi-Language **Additional Functionality** - Billing & Invoicing - Data Visualization - Customizable Fields - Revenue Recognition - Cancellation Management - Real-Time Data - Search/Filter - Summary Reports - Contact Database - CRM - Customer Profiles - Generative AI - Client Portal - API - Customer Database - Access Controls/Permissions - Tax Management - ACH Payment Processing - Usage Tracking/Analytics - Data Import/Export - Product Catalog - Discount Management - Revenue Management - Invoice Management - Reporting & Statistics - Customizable Branding - Billing Rate Management - Customizable Templates - AI Copilot - Real-Time Analytics - Multi-Currency - Invoice Processing - Self Service Portal - Subscription Plan Management - Order Management - Customer Accounts - Activity Dashboard - Real-Time Reporting - Credit Card Processing - Reminders - Dunning Management - Subscription Management - Enrollments/Onboarding ## Top Chargebee Alternatives - [Zuora](https://www.g2.com/products/zuora-zuora/reviews) - 3.9/5.0 (293 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Maxio](https://www.g2.com/products/maxio/reviews) - 4.3/5.0 (817 reviews)