--- title: Chargebee Reviews meta_title: 'Chargebee Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 990 reviews by the users' company size, role or industry to find out how Chargebee works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 990 scale: '5' date_modified: '2026-08-14' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Chargebee Reviews **Vendor:** Chargebee **Category:** [Subscription Management Software](https://www.g2.com/categories/subscription-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 990 ## About Chargebee Chargebee is the billing and monetization platform built for the AI economy. From fast-scaling startups to global enterprises, we help companies capture, optimize, and scale revenue — no matter their GTM strategy or pricing model. Whether you’re experimenting with usage-based pricing, launching AI-powered products, or expanding globally, Chargebee gives you the flexibility and automation to grow with confidence. Chargebee is trusted by businesses of all sizes, including Zapier, Freshworks, DeepL, Condé Nast, and Pret A Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2. To learn more about how Chargebee can help unlock and maximize revenue growth, visit Chargebee.com. ## Chargebee Pros & Cons **What users like:** - Users appreciate the **ease of use** of Chargebee, noting its user-friendly interface and efficient billing management. (146 reviews) - Users value Chargebee's **comprehensive subscription management features** , enhancing efficiency and productivity in their business operations. (109 reviews) - Users praise the **exceptional customer support** at Chargebee, noting prompt responses and helpful resolutions to inquiries. (105 reviews) - Users appreciate the **user-friendly billing management** of Chargebee, enhancing efficiency in payment and subscription handling. (92 reviews) - Users value the **seamless integrations** of Chargebee, enhancing automation and making billing processes efficient and smooth. (71 reviews) - Users appreciate the **robust and customizable features** of Chargebee, enhancing their SaaS business management effectively. (68 reviews) - Users appreciate the **easy integrations** offered by Chargebee, seamlessly connecting with various payment gateways and accounting software. (62 reviews) - Payment Processing (53 reviews) - Automation (49 reviews) - Customer Management (47 reviews) **What users dislike:** - Users face challenges with **limited customization** options and a steep learning curve for essential features in Chargebee. (42 reviews) - Users experience **poor customer support** with Chargebee, leading to delays and unresolved issues during critical processes. (42 reviews) - Users experience **access limitations** with Chargebee, facing issues that disrupt workflows and hinder development processes. (38 reviews) - Users find Chargebee **expensive** , especially with high costs for advanced features and essential reporting needs. (32 reviews) - Users find the **missing features** in Chargebee frustrating, leading to confusion and inefficiencies in their workflow. (32 reviews) - Users notice **feature limitations** in Chargebee, particularly in customization options and automated integration processes. (31 reviews) - Users report severe **billing issues** with Chargebee, including accidental deletion of customer payment tokens leading to major revenue losses. (30 reviews) - Users find Chargebee's interface to be **not intuitive** , complicating navigation and quick access to crucial information. (30 reviews) - Users often face **integration issues** with Chargebee, complicating setup and limiting functionality across various platforms. (26 reviews) - Users find **access restrictions** frustrating, particularly when adjusting existing subscriptions or enabling certain features. (24 reviews) ## Chargebee Reviews ### 1. A Reliable Payment Software for all Recurring Subscriptions **Rating:** 4.5/5.0 stars **Reviewed by:** Mani B. | Customer Success Manager, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Chargebee?** I like how Chargebee helps me check if my customers have paid their monthly or yearly recurring subscription effortlessly. It lets me see at a glance if there are any scheduled downgrades, cancellations, or changes, acting as the single point of truth for the GTM team. Any change in revenue first reflects in Chargebee before syncing with other applications, which adds more trust for us. **What do you dislike about Chargebee?** Chargebee shows a fraudulent tag for customers if their credit card doesn't go through the payment. In most cases, it marks customers as fraudulent for credit card declined cases, which should be fixed. Not all customers are fraudulent because of a credit card decline, which could be due to the limit of funds being allotted for such transactions, which is common these days. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps me track payment status and subscription changes of customers, acting as a single point of truth in my GTM function with reliable revenue updates. ### 2. User-Friendly Payment Management with Chargebee **Rating:** 4.0/5.0 stars **Reviewed by:** Leigh Anastasia M. | Customer and billing support agent, Computer Games, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Chargebee?** I find Chargebee incredibly user-friendly with its easy-to-use interface, especially when it comes to searching for payments. Its ease of use significantly simplifies my daily workload, and it's very simple to set up, which is a big plus. The system's efficiency in handling payments, managing refunds, and tackling subscription-related tasks enhances my productivity. I appreciate the detailed response system it provides, as it aids in avoiding disputes by offering comprehensive refund and invoice management options. Overall, Chargebee contributes greatly to the seamless running of our daily business operations. **What do you dislike about Chargebee?** I think Chargebee could be a little less finicky when it comes to handling spam payments and disputes. It can be challenging to deal with, and receiving alerts a bit faster would improve the experience. I wish it could notify me more promptly about these issues, similar to how Ethoca or Verify operate. **What problems is Chargebee solving and how is that benefiting you?** I use Chargebee to manage payments, refunds, disputes, and subscription management. It handles customer issues efficiently, providing invoices and refunds, which helps with daily business operations. ### 3. Avoid at all costs **Rating:** 0.0/5.0 stars **Reviewed by:** The Cincinnati R. | Web and Media Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Chargebee?** It theoretically offers the services we need (the ability to offer paywalled content to subscribers). **What do you dislike about Chargebee?** Not only does the WordPress plugin they provided us not work, they have flat out refused to fix the problem and claimed that we designed it and must fix it ourselves. Customer service is byzantine and inevitably ends with them simply repeating the problem back to us and marking the issue as resolved. A truly maddening company, extremely difficult to work with. **What problems is Chargebee solving and how is that benefiting you?** We wanted to provide users with subscriber-only WordPress content but were required to use a service that syncs with Authorize.net. Chargebee was the only option approved by our university. **Official Response from Tanvi Manchanda:** > Hi there, we’re truly sorry to hear about the challenges you’ve been facing, and we appreciate you taking the time to share your feedback. The experience you described is not the level of service we strive to deliver at Chargebee, and we are actively working to resolve the problems you've encountered. Ravi from our team reached out to you via email on Monday, December 8. We would like to connect directly with you, and we would appreciate if you could respond to Ravi’s email so we can continue to assist you promptly. Thank you for your patience, and again, we’re sorry for the inconvenience you’ve experienced. ### 4. Simple and easy to use Billing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Sagar M. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Chargebee?** I've been using Chargebee for a few months now and I found it very easy and intuitive. It offers a lot of flexibility in subscription plans, pricing, automating billing and payments, and the integrations. It almost never requires any manual intervention. You can create plans with flat, tiered or flexible pricing which really helps. I particularly found the integration with our analytics tool very useful. I found the tool very intuitive but as someone new in the field, their AI chatbot is a life saver. I almost never have to reach out to customer support as I get the answers from the chatbot itself. Unlike other chatbots, it doesn't just have pre-fed automated responses, which actually makes it useful. The customer support is also really nice and is very instant. And they are also very helpful and will send the information via email if you cannot be present for a chat. It can also handle international taxes very well and we don't have a lot to worry about it. **What do you dislike about Chargebee?** There are some features that are locked behind a more expensive plan. For example, if you have an existing tiered plan with price A as flat for let's say 10 units and price B for more units, and you want to add a custom price C instead of B while creating a new subscription, then you can not type in the price manually. You can add a discount or you might just have to create a new plan first. There are workarounds for issues like this but this seems like a basic feature that should be available for all of Chargebee's plans. Also the chatbot isn't aware of the plan you are on and might suggest solutions that would work only on the best plan from Chargebee. You can, however let it know the plan you're on and then you get the appropriate recommendations. They have also launched a new product catalogue which might fix some issues like this but I didn't get a chance to try it yet. **What problems is Chargebee solving and how is that benefiting you?** For us, automated invoicing and payment is extremely important along with flexibility in product plans. Chargebee has been able to handle all this very well. It also handles international taxes very well, which is also of huge importance to us and we don't have to worry about tax calculations. ### 5. Chargebee functionalities **Rating:** 4.0/5.0 stars **Reviewed by:** Priscilla L. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Chargebee?** It is a software suitable for invoices.. **What do you dislike about Chargebee?** It is not very clear when it comes to upload old invoices, information of errors are not well explain, it does not help to be autonomous. There are fields which are optional but at the end they mandatory.. It's confusing, mostly when I fixed one issue and get to fix another It is impossible to back dated an invoice on a subscription which started earlier but created later after the subscription itself. The Add Charge : it is impossible to add more lines items and no draft view are proposed, same on Create Quick Charge, invoices are created directly without proposing to be in the Add to unbilled charges section The Add One-Time Charges and Quick Charges is ok, but it does not adapt for MRR **What problems is Chargebee solving and how is that benefiting you?** For invoicing customers ### 6. Great for subscriptions, but not great on productivity. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Chargebee?** Chargebee makes it easy to update a subscription by doing the proration calculations for you. It's easy to add one time charges with separate invoices. **What do you dislike about Chargebee?** Many options can only be used globally instead of on a case by case basis. Refunds can take multiple steps. Reporting revenue is lacking. Support doesn't always know the answers when you have problems. The search feature needs to be more refined. You can't edit an item description on an invoice. I would like to be able to see all email addresses sent an invoice on the email log without having to run a report. **What problems is Chargebee solving and how is that benefiting you?** Chargebee is still working on the revenue reporting which isn't accurate on our end and has to be done manually. We are forced to shut down any billing the first of the month so the manual work can be done. **Official Response from Tanvi Manchanda:** > Hi! Thanks so much for taking the time to leave a review. We are always looking to better understand our customers' experiences and would love an opportunity to get your feedback. Would you be open to meeting with someone from our team to share your insights and challenges further? If so, please reach out to reviews@chargebee.com, and I will coordinate that meeting. ### 7. Love the UI: Clean, Intuitive, and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Chargebee?** The UI and also the page is always up and running **What do you dislike about Chargebee?** The filters probably. There's not enough fields to filter or sometimes I don't find exactly wha I want to filter. **What problems is Chargebee solving and how is that benefiting you?** The subscription lifecycle I guess and also it's easy to see credit notes, orders etc. It makes my day smoother as I don't have to go through spreadsheets ### 8. Effortless to Use with a Generous Free Tier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Chargebee?** Easy to use and clear interface + free tier subscription until an overall sales amount is reached **What do you dislike about Chargebee?** In the top of the main dashboard under "Revenue this month" I can find Expected Received and Last month amounts. Still Expected is not clickable and cannot drill in to see the split of the expected revenue from clients, while the same drill in and split is available for Received and Last Month **What problems is Chargebee solving and how is that benefiting you?** Consolidate and manage all in one place the full set of subscriptions and clients details regardless if the user subscribes via desktop, Apple store or Google store ### 9. Simple enough with packed features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Chargebee?** Chargebee UI is so simple to use and you get almost every required details from their customer and subscription page. The best part of Chargebee is how innovative their timeline feature is for development. With timeline feature, you can replicate almost every aspect of real subscription and payment scenario with ease. With webhooks, you can easily replay it manually if there is any issue. Chargebee also provide logs of all the events, including email, which helps a lot in day to day cases. The activity logs data is also something that is of immense importance to us and it is so easy to read the logs on who and what changed over the time period. **What do you dislike about Chargebee?** The only issue I faced with Chargebee is the removal of the timeline enabled test account without notice. We had to reach out to the customer support to enable it back again and it took few days to resolve. It hampered our development process. **What problems is Chargebee solving and how is that benefiting you?** Chargebee powers our subscription and billing management system. We don't have to worry about renewals and dunning. We deal a lot with offline payments, which Chargebee has excellent support for. ### 10. Chargebee was pleasant overall, though sometimes features didn't work as expected. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Chargebee?** What I liked best about Chargebee was its ease of managing subscriptions. It has a nice user interface, making navigation simple and intuitive. Additionally, it is very easy to use overall, which makes handling billing processes straightforward. It had a very good documentation, which made implementation very easy. The Account Manager and Customer Support was always easy to reach and they were very helpful. Certain Integrations like Stripe are very easy to integrate. **What do you dislike about Chargebee?** What I disliked about Chargebee was that some functionalities I would expect it to have, it did not. Additionally, the mailing system was not how I liked it to be, and some functionalities were just not intuitive to use. Certain Integrations like our CRM System are not so easy to integrate. **What problems is Chargebee solving and how is that benefiting you?** Chargebee is solving my subscription management and billing process challenges, making them much more efficient and user-friendly. ### 11. Made Billing Easier **Rating:** 4.0/5.0 stars **Reviewed by:** Tejas D. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Chargebee?** The User Interface is very friendly. It is easier to understand the payment information on file, gives a detailed perspective of the plans and billing cycles along with the invoices and credit notes.As someone who spends 70% of my time daily on Chargebee, I cannot think of any other competitor currently. **What do you dislike about Chargebee?** I have a couple of suggestions to improve as a product - Whenever a Not Paid invoice has ACH initiated again, it should show as Payment Due and should not remain Unpaid. It is tedious for a user to always open that particular invoice and check if the payment is in progress in activity feed - For whenever someone adds a payment method on file using the link shared with the customer, that person should receive a notification that says it was added successfully or not. Currently, as also discussed with an engineer, Chargebee does not have this functionality. Customers have been reaching out to us to confirm if the ACH was added since they received no notification **What problems is Chargebee solving and how is that benefiting you?** Since we have a B2B Subscription based model, Chargebee benefits us in a lot of ways. Chargebee has been instrumental in solving several key challenges for our business, particularly in the areas of subscription management, billing, and revenue operations. Subscription Management: - We do have multiple plans and Add ons as a product that we sell, and Chargebee allows us to accurately record and activate these products with utmost transparency Scalability: -Chargebee’s scalable infrastructure and extensive integration capabilities have allowed us to seamlessly expand our operations without disruption. Failed Payments/Dunning: - Managing failed payments and reducing churn was a critical issue, as manual follow-ups were inefficient and often ineffective. In a way I can say that Chargebee is something we decided move forward with again this financial year, when the management decided to cut down on the costs and look for an alternative. The only reason we have done this is because of the available user friendly functionality which probably no other company currently has. **Official Response from Harish Bharadwaj:** > Hi Tejas, thank you for sharing your detailed feedback on Chargebee! We're glad to hear that you find our user interface friendly and that it helps you manage your subscriptions, billing and revenue operations effectively. We appreciate your suggestions for improvement and I will definitely pass them along to our product team for consideration. Thank you for choosing Chargebee! Update 1 : Hello Tejas, This is Harish, leading Payments Engineering. We're thrilled to share that we've implemented a notification feature for when a payment method (ACH) is added via the link shared with the customer. Now, users will receive a confirmation notification, ensuring clarity and reducing the need for follow-ups. This is due for release in the next couple of weeks. We sincerely appreciate your support in helping us make Chargebee better for you Update 2 : This is released. ### 12. Not what it used to be **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Chargebee?** We have been using Chargebee since 2018 and have a pretty deep integration with them. Very flexible to build the billing logic needed for your business. Supports a wide range of payment providers globally. **What do you dislike about Chargebee?** Support has been extremly erratic in the last 12-18 months. It used to be pretty good : quick answers, easy access to knowledgeable people, etc. but bugs have grown more common and the level of support (while our spending has increased a lot over the years) is just not there anymore. Bugs are not fixed, support is not trying to understand your issue, everything takes ages, etc. This is a shame for such a critical piece of infrastructure. **What problems is Chargebee solving and how is that benefiting you?** Flexibility to build the billing logic needed for our business. Wide range of payment providers supported globally. Productivity in revenue management operations. **Official Response from Tanvi Manchanda:** > Thank you for taking the time to share your feedback with us. We apologize for the recent issues you experienced with our support team. This does not reflect the level of service we strive to provide, and we want to assure you that we are committed to making the necessary improvements. If you have any specific concerns or additional feedback, please feel free to reach out to us directly at reviews@chargebee.com. We greatly value your continued partnership and are dedicated to enhancing your experience with Chargebee. ### 13. Solid support **Rating:** 5.0/5.0 stars **Reviewed by:** Shiva N. | Solutions consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Chargebee?** The support team of chargebee is very competent and was very eager to help resolve any queries i had. **What do you dislike about Chargebee?** Some features are backend enabled, those things which are pretty obvious from a developer point of view are not so obvious and the feature had to be enabled by them. **What problems is Chargebee solving and how is that benefiting you?** could off load subscription and billing management ### 14. Chargebee is easy to integration and all functionality easy to understand. **Rating:** 5.0/5.0 stars **Reviewed by:** Shyam V. | Node Js Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Chargebee?** It's design and auto-billing and invoice-generating system I like it. And Easy to integrate and multiple webhook call is best for me. **What do you dislike about Chargebee?** I dislike Chargebee as a custom field. Because I added title then auto matic fill a value. It's not good for me. And Production and Test in both custom filed is same. **What problems is Chargebee solving and how is that benefiting you?** Please remove autofill in the custom field value. And give me new add option in production ### 15. Very pleased with the service and the customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Chargebee?** Easy to work with and very helpful customer support team! Good number of features included. **What do you dislike about Chargebee?** Not much, maybe only that it does not work on all markets yet. **What problems is Chargebee solving and how is that benefiting you?** One stop point for managing the subscriptions. ### 16. Clear to Use, Multi-featured subscription management **Rating:** 4.0/5.0 stars **Reviewed by:** dylan c. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Chargebee?** The subscription, discount, and billing system is very good. Easy to set up integrations. Easy to use for customer support resolution and easy to train. **What do you dislike about Chargebee?** Worst feature is users can only reactivate to prior plan. Returning prior customers cannot purchase a different product than the one they had prior. Restrictions on use of chargebee portal, and SSO portal. Restrictions on changing account status back to trial. No ability to auto-downgrade subscriptions instead of cancelling. **What problems is Chargebee solving and how is that benefiting you?** It manages subscription assignments and recurring billing. Also offers a basic customer portal to allow users to change plans. ### 17. How Rapidly Expanded to New Geographies With 10x Faster Time-To-Market **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Chargebee?** - structured data - B2B and B2C uses cases - design - reporting and export - configuration capabilities - API for custom integration - friendly and helpful + local team **What do you dislike about Chargebee?** - time to implemente a feature in the roadmap if your case isn't famous of lots of customers (problem of many SaaS) - having a EUW instances for compliantes rules if you start in US instances **What problems is Chargebee solving and how is that benefiting you?** Billing and Subscription Management with many features like B2B/B2C, geo pricing, many pricing plan and families ### 18. Using Chargebee for 4 years. Generally hapy with it. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2024 **What do you like best about Chargebee?** Automation of payments. APIs to integrate with our system. Plans and Add-ons **What do you dislike about Chargebee?** In tiered pricing, once a users is subscribed to such a plan, it is not possible to change the pricing of that plan. This is a big major drawback with I reported to Chargebee about 2 years ago. **What problems is Chargebee solving and how is that benefiting you?** Automatic billing of customers using our SaaS platform. ### 19. The de-facto subscription management platform **Rating:** 4.5/5.0 stars **Reviewed by:** Erik A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Chargebee?** The full service experience. It takes care of customers, card management, tons of payment providers, and a powerful admin tool with tons of customisation. Support answers really quickly as well when questions do come up. **What do you dislike about Chargebee?** If they don't have an integration you're kinda stuck needing to have both a chargebee integration, and custom. I might actually be wrong, since they have a very powerful API. One downside is that they have certain ways of seeing things that doesn't always match with our expectations. **What problems is Chargebee solving and how is that benefiting you?** Subscription management, using their hosted checkout form (which is great). Main problem is combining multiple payment processors into one simple integration. They also manage recurring billing, reminder e-mails, VAT, and more. ### 20. Chargebee isn't perfect, but who is? **Rating:** 3.5/5.0 stars **Reviewed by:** Will U. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Chargebee?** Chargebee is able to support our fairly complex SaaS product offerings, metered billing, custom integrations, etc... Their support was really lacking before but they seem to have beefed it up quite a bit. **What do you dislike about Chargebee?** The system is full of bugs and I'm constantly having to reach out to support or work around them. I also don't like the new layout and they seem to be forcing it. The reason I dislike is isn't because of how it looks but it's actually missing features we use on a daily basis. When they without warning locked me into the new layout, I could not do my job until they switched it back. **What problems is Chargebee solving and how is that benefiting you?** We have a very complex product offering with base plans, add ons, metered billing, implementation charges and custom coupons and packages for nearly each subscription and chargebee is one of the only platforms able to handle it. ### 21. Terrible customer experience **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Chargebee?** The product has multiple features, however there is a lack of support and customer service **What do you dislike about Chargebee?** Chargebee have a terrible sales, onboarding and customer success team. I do not see how they retain any customers. The product is good but if you have any issues the team are not accomdating and the customer success might as well be non existent. **What problems is Chargebee solving and how is that benefiting you?** Bringing multilple revenue / billing products together **Official Response from Tanvi Manchanda:** > Hi, we are truly sorry to hear about your recent experience with Chargebee, and genuinely appreciate your feedback. Our goal is to ensure a seamless experience for our customers, and we regret that we didn’t meet those expectations. We'd appreciate an opportunity to make things right. If you're open to it, please reach out to us directly at reviews@chargebee.com, and I will ensure your concerns are addressed promptly. ### 22. Excellent billing and subscription platform **Rating:** 4.5/5.0 stars **Reviewed by:** James S. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Chargebee?** Subscription management, recurrug billing, coupons, pro-rated charges, dunning, billing emails. **What do you dislike about Chargebee?** Some parts of the UI seem dated, migration from PC1 to PC2 is annoying to have to take the burden of. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps us charge our customers and enables recurring payments to be taken via card. There are also many other great features that we make us of — coupons, addons, entitlements, pro-rated calculations and invoices. ### 23. Great Billing Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Chargebee?** Chargebee is a wonderful billing service that assist all of our needs in terms of billing enterprise customers or even self serve products. The dunning feature is great as well. **What do you dislike about Chargebee?** There is not much to dislike about chargebee. The only thing that I would complain about is sometimes the customer service is a little tricky by getting different representatives. **What problems is Chargebee solving and how is that benefiting you?** Chargebee is solving all of our problems that have to do with billing and revenue metrics to support accurate data and correct billing to our customers in a timely manner. ### 24. Great solution for any SaaS product **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Rene A. | Propriétaire, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Chargebee?** Flexible solution that's not overly complicated to integrate into your own product. **What do you dislike about Chargebee?** Fairly expensive, since the starter (free) tier doesn't allow access to a few key features needed. **What problems is Chargebee solving and how is that benefiting you?** Developing an entire account/billing portal is time consuming and this solution helps the time to market. ## Chargebee Discussions - [What is Chargebee and what does Subscription Billing mean?](https://www.g2.com/discussions/chargebee) - 1 comment, 3 upvotes - [Do you charge separately for every site that I create in Chargebee?](https://www.g2.com/discussions/site-fees) - 1 comment, 1 upvote - [Why should I use Chargebee instead of building my own billing system?](https://www.g2.com/discussions/billing-system) - 2 comments, 1 upvote - [What is Chargebee used for?](https://www.g2.com/discussions/what-is-chargebee-used-for) - 1 comment - [How do you handle a subscription?](https://www.g2.com/discussions/how-do-you-handle-a-subscription) - 1 comment - [View Chargebee pricing details and edition comparison](https://www.g2.com/products/chargebee/reviews?filters%5Bsentiment_snippet%5D=1299699&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+18%3A56%3A13+-0500&secure%5Bsession_id%5D=016d2df9-d9c0-4ed3-bf1e-f354c164e478&secure%5Btoken%5D=b11fe60665a5a235ea0d1e9996c0a8108ae0884a7e6752914a9abadd3370bcf2&format=llm_user) ## Chargebee Integrations - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amazon Virtual Private Cloud (Amazon VPC)](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews) - 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[Razorpay](https://www.g2.com/products/razorpay/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tolt](https://www.g2.com/products/tolt-tolt/reviews) - [uTrade Algos](https://www.g2.com/products/utrade-algos/reviews) - [Vitally](https://www.g2.com/products/vitally/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Chargebee Features **Billing and Payments** - Payment Terms - Personalized Billing - Custom Pricing **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Revenue Recognition** - Revenue Types - Revenue Allocation - Reclassification - Compliance - Scheduling - Revenue Recognition **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Order Management** - Opportunities - Order History - Upsell & Cross-sell - Renewals **Data Management** - Updating - Data cleansing - Integration **Usage Metering - Usage-based billing Software** - Metering engine - Data extraction/ingestion - Analytics/reporting - Rating Engine **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Dunning** - Collections - Dispute Management - Escalation **Revenue Performance** - Customer Performance - Contract Performance - Revenue KPIs - Pricing & Discounting - Offering - Dynamic Pricing **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Products & Plans** - Packages - Multi-part Deals - Plan Changes - Bundles - Sales Tax Management - Alerts/Notifications - Customizable Reports **Analysis** - KPIs - Dashboards - Segmentation - Revenue Optimization **Bill Generation - Usage-based billing Software** - Templates - Digital Billing - Usage Billing - Carrier Access Billing - Customizable Billing - Recurring/Subscription Billing **Revenue Optimization** - At-Risk Customers - Offer Optimization - Customer Churn - Revenue Forecasting **Performance** - Packages - Discounts - Plan Changes **Revenue Optimization ** - Forecasting - Promotion Programs - Pricing Optimization - Re-evaluation - Demand Forecasting **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Pricing** - Standard Price - Discounts - Optimization **Bill Processing - Usage-based billing Software** - Consolidation - Batch Invoicing - Management - Billing & Invoicing - Compliance Management - Discount Management - Price/Margin Management - Sales Tax Management - User Management - Order Management - Subscription Management - Service Request Management - Contract/License Management - Billing Rate Management **Agentic AI - Subscription Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Integration** - ERP and Accounting - Sales and Marketing - Quote-to-Cash - APIs - Accrual Accounting **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Revenue Management** - Automation - Consolidation - Adjustments - Billing Types - Recurring/Subscription Billing **Integration - Usage-based billing Software** - Accounting - Payments - ERP - Electronic Payments **Agentic AI - Billing** - Autonomous Task Execution **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation **Additional Functionality** - Productivity Tools - Point of Sale (POS) - Revenue Management - Cash Flow Management - Multiple Data Sources - Recommendations - Alerts/Notifications - Billing Rate Management - KPI Monitoring - Inventory Control - Billing & Invoicing - Inventory Management - Self Service Portal - Behavior Tracking - Status Tracking - Generative AI - Drag & Drop - Booking Management - Multi-Channel Management - Financial Management - Electronic Payments - Performance Metrics - Promotions Management - Price/Margin Management - Real-Time Updates - Trend Analysis - For Airlines - Visual Analytics - Purchasing & Receiving - Reporting/Analytics - Multi-Currency - Order Management - Sales Reports - Financial Analysis - Quotes/Estimates - Third-Party Integration - For Hospitality Industry - Competitive Analysis - Dashboard - Historical Trend Analysis - Discount Management - Inventory Tracking - Customer Management - Yield Management - Compliance Management - Invoice Management - AI Copilot - Recurring/Subscription Billing - User Management - Price and Cost Calculations - Financial Reporting - Contract/License Management - Customizable Rules - Transaction Monitoring - Cost Tracking - Workflow Management - Transaction History - Activity Dashboard - Expense Tracking **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing **Integration** - Payments - Accounting - CRM & Sales **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - Accounting Integration **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Customizable Branding - Mobile Access - Tax Calculation - Bank Reconciliation - Transaction History - Contact Database - Credit Card Processing - Customizable Fields - Real-Time Data - Invoice Processing - PCI Compliance - Multiple Payment Options **Agentic AI - Subscription Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Accounting Integration - Third-Party Integrations - Multi-Language **Additional Functionality** - Billing & Invoicing - Data Visualization - Customizable Fields - Revenue Recognition - Cancellation Management - Real-Time Data - Search/Filter - Summary Reports - Contact Database - CRM - Customer Profiles - Generative AI - Client Portal - API - Customer Database - Access Controls/Permissions - Tax Management - ACH Payment Processing - Usage Tracking/Analytics - Data Import/Export - Product Catalog - Discount Management - Revenue Management - Invoice Management - Reporting & Statistics - Customizable Branding - Billing Rate Management - Customizable Templates - AI Copilot - Real-Time Analytics - Multi-Currency - Invoice Processing - Self Service Portal - Subscription Plan Management - Order Management - Customer Accounts - Activity Dashboard - Real-Time Reporting - Credit Card Processing - Reminders - Dunning Management - Subscription Management - Enrollments/Onboarding ## Top Chargebee Alternatives - [Zuora](https://www.g2.com/products/zuora-zuora/reviews) - 3.9/5.0 (293 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Maxio](https://www.g2.com/products/maxio/reviews) - 4.3/5.0 (817 reviews)