--- title: Chargebee Reviews meta_title: 'Chargebee Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 989 reviews by the users' company size, role or industry to find out how Chargebee works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 989 scale: '5' date_modified: '2026-08-13' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Chargebee Reviews **Vendor:** Chargebee **Category:** [Subscription Management Software](https://www.g2.com/categories/subscription-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 989 ## About Chargebee Chargebee is the billing and monetization platform built for the AI economy. From fast-scaling startups to global enterprises, we help companies capture, optimize, and scale revenue — no matter their GTM strategy or pricing model. Whether you’re experimenting with usage-based pricing, launching AI-powered products, or expanding globally, Chargebee gives you the flexibility and automation to grow with confidence. Chargebee is trusted by businesses of all sizes, including Zapier, Freshworks, DeepL, Condé Nast, and Pret A Manger, and is proud to have been consistently recognized by customers as a Leader in Subscription Management on G2. To learn more about how Chargebee can help unlock and maximize revenue growth, visit Chargebee.com. ## Chargebee Pros & Cons **What users like:** - Users appreciate the **ease of use** of Chargebee, noting its user-friendly interface and efficient billing management. (146 reviews) - Users value Chargebee's **comprehensive subscription management features** , enhancing efficiency and productivity in their business operations. (109 reviews) - Users praise the **exceptional customer support** at Chargebee, noting prompt responses and helpful resolutions to inquiries. (105 reviews) - Users appreciate the **user-friendly billing management** of Chargebee, enhancing efficiency in payment and subscription handling. (92 reviews) - Users value the **seamless integrations** of Chargebee, enhancing automation and making billing processes efficient and smooth. (71 reviews) - Users appreciate the **robust and customizable features** of Chargebee, enhancing their SaaS business management effectively. (68 reviews) - Users appreciate the **easy integrations** offered by Chargebee, seamlessly connecting with various payment gateways and accounting software. (62 reviews) - Payment Processing (53 reviews) - Automation (49 reviews) - Customer Management (47 reviews) **What users dislike:** - Users face challenges with **limited customization** options and a steep learning curve for essential features in Chargebee. (42 reviews) - Users experience **poor customer support** with Chargebee, leading to delays and unresolved issues during critical processes. (42 reviews) - Users experience **access limitations** with Chargebee, facing issues that disrupt workflows and hinder development processes. (38 reviews) - Users find Chargebee **expensive** , especially with high costs for advanced features and essential reporting needs. (32 reviews) - Users find the **missing features** in Chargebee frustrating, leading to confusion and inefficiencies in their workflow. (32 reviews) - Users notice **feature limitations** in Chargebee, particularly in customization options and automated integration processes. (31 reviews) - Users report severe **billing issues** with Chargebee, including accidental deletion of customer payment tokens leading to major revenue losses. (30 reviews) - Users find Chargebee's interface to be **not intuitive** , complicating navigation and quick access to crucial information. (30 reviews) - Users often face **integration issues** with Chargebee, complicating setup and limiting functionality across various platforms. (26 reviews) - Users find **access restrictions** frustrating, particularly when adjusting existing subscriptions or enabling certain features. (24 reviews) ## Chargebee Reviews ### 1. Great UX and Copilot, but Reporting Need More Context **Rating:** 3.0/5.0 stars **Reviewed by:** Anand K. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Chargebee?** Subscription management and updates work exactly as we expected. The UX is really great, and Chargebee’s copilot is especially helpful for day-to-day tasks. We’re also able to use Chargebee’s integration with HubSpot, which fits well into our workflow. Performance has been really solid with no lagging, and the support from the team has been great as well. **What do you dislike about Chargebee?** Reporting isn’t what I expected. Also, a few items that were introduced—such as RAMP, along with some invoice- and email-related features—aren’t provided with full context, which makes them harder to understand and use. We tried the Vitally integration, but it still isn’t fully usable because of limitations on Chargebee’s end. On top of that, Chargebee denies support for it in the UI and instead only offers an API-based solution. **What problems is Chargebee solving and how is that benefiting you?** Chargebee doesn’t solve each and every problem, and sometimes they give rigid feedback—basically saying that this is how the product behaves and it isn’t going to change. That said, they do provide a workaround most of the time. ### 2. Versatile Subscription Management with Complex Setup **Rating:** 3.0/5.0 stars **Reviewed by:** Tara R. | Order to Cash Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Chargebee?** I like Chargebee's advanced billing options and calendar billing availability. I also appreciate their excellent support team, who assist us with complicated proration issues. **What do you dislike about Chargebee?** Proration seems to be a bit more complicated than it should be. It involves multiple variables such as billing cycles, plan changes, timing of upgrades and downgrades, and how credits or charges are applied. It can be difficult to predict how exactly adjustments will appear on invoices without carefully reviewing the underlying calculations. The initial setup was complicated because we required a lot of customizations. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps me manage complicated subscriptions and multiple invoices for customers. ### 3. Great for subscriptions, but not great on productivity. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Chargebee?** Chargebee makes it easy to update a subscription by doing the proration calculations for you. It's easy to add one time charges with separate invoices. **What do you dislike about Chargebee?** Many options can only be used globally instead of on a case by case basis. Refunds can take multiple steps. Reporting revenue is lacking. Support doesn't always know the answers when you have problems. The search feature needs to be more refined. You can't edit an item description on an invoice. I would like to be able to see all email addresses sent an invoice on the email log without having to run a report. **What problems is Chargebee solving and how is that benefiting you?** Chargebee is still working on the revenue reporting which isn't accurate on our end and has to be done manually. We are forced to shut down any billing the first of the month so the manual work can be done. **Official Response from Tanvi Manchanda:** > Hi! Thanks so much for taking the time to leave a review. We are always looking to better understand our customers' experiences and would love an opportunity to get your feedback. Would you be open to meeting with someone from our team to share your insights and challenges further? If so, please reach out to reviews@chargebee.com, and I will coordinate that meeting. ### 4. Super helpful customer support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Chargebee?** I’ve been using Chargebee for almost 3 years now and have found it really helpful for managing invoicing and subscriptions for our customers. What stands out most to me is the customer support - I was genuinely impressed by how responsive the team was to a minor bug I reported, and how thoroughly they worked to resolve it! **What do you dislike about Chargebee?** After almost 3 years of using it, I still find some parts of the interface a bit confusing. For example, I can easily add a note section to quotes, but there doesn’t seem to be a way to do the same for invoices - which would be really helpful. **What problems is Chargebee solving and how is that benefiting you?** Chargebee helps us manage customer subscriptions and invoicing in a structured way, which saves a lot of time and reduces manual work. It also gives us a clear overview of renewals, seat changes, and billing history **Official Response from Tanvi Manchanda:** > Thank you for sharing your experience with Chargebee and for your kind words about our support experience! We appreciate your feedback, and we'd love to hear more about your specific use case. If you’re open to sharing more, please reach out at re@chargebee.com so we can better understand your needs and explore solutions. Thanks again for taking the time to leave this thoughtful review! ### 5. Powerful software, mind-boggling instructions **Rating:** 2.5/5.0 stars **Reviewed by:** Bess W. | Web and Media Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Chargebee?** I love how customizable Chargebee is. It's scalable to any size business and can do pretty much anything you imagine. **What do you dislike about Chargebee?** The instructions for implementation leave out so many steps that I have to google instructions or put them through A.I. Completely counter-intuitive. I also wish one-time purchases and physical add-ons were easier to implement in this system, particularly when it comes to something like apparel that has one item but multiple sizes and styles. **What problems is Chargebee solving and how is that benefiting you?** We needed to put WordPress content behind a paywall, and make the entire operation PCI compliant. Chargebee has supplied the plugin to do that and handle the financial aspects of subscriptions. ### 6. Analytics are helpful but system isn't flexible **Rating:** 3.0/5.0 stars **Reviewed by:** Raphi S. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Chargebee?** The company's library of SaaS metrics is a great starting point **What do you dislike about Chargebee?** Didn't find the system very flexible. Didn't find ability to customize metrics or make edits easily **What problems is Chargebee solving and how is that benefiting you?** We used it as the source of truth of our recurring revenue ### 7. Expect a steep learning curve **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Chargebee?** Chargebee is a complicated piece of web interface software. It has many features, but it takes time to find things. Even with extensive documentation you are likely to need help for integration and further questions - and this is where their excellent customer support comes to play: "request a callback" feature opens a possibility to schedule a web conference with a support specialist, who will promptly address all your issues. It is also possible to participate as a whole team in such a support web conference call. **What do you dislike about Chargebee?** The interface is not self-explanatory, many things are scattered across the interface and are present several times. It is difficult to learn where to find things even if you found them already once or twice, it is difficult to memorize where they were. It is definetely not easy to learn, so you should expect to spend time attentively exploring features and documentation. **What problems is Chargebee solving and how is that benefiting you?** Chargebee serves as our purchase system for subscriptions. We freed out developer ressources by going by an already built solution instead of developing our own after we decided to switch to subscription modell. **Official Response from Tanvi Manchanda:** > Hi there, thank you for your review. We're happy to hear that Chargebee is freeing up your resources and it's great to know our customer support team has been helpful. We understand that the interface can be challenging at first, and we appreciate your patience in exploring it. We are always looking to better understand our customer's experiences and would love for an opportunity to get your feedback. Would you be open to meeting with someone from our team to share your insights and challenges further? If so, please reach out to me at reviews@chargebee.com ### 8. It is a good tool to manage subscription but the revenue story could be much better and flexible **Rating:** 3.0/5.0 stars **Reviewed by:** Juan L. | Revenue Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Chargebee?** The subscriptions are easy to manage and create. **What do you dislike about Chargebee?** Reports do are not felixible and I would ñloike to be able to have the report builders on the dashboard of revenue story. Also the plan group gives me many mistakes in the report builder. I would love to be able to see the events in a dashboard to. have a better understanding of the changes done in a subscrition. **What problems is Chargebee solving and how is that benefiting you?** I do not have to create my own subscriiption management tool **Official Response from Tanvi Manchanda:** > Hi Juan, thank you for taking the time to share your feedback with us. We're excited to let you know that adding custom reports to dashboards is on our roadmap, and we aim to provide a more flexible reporting experience soon! I see you're already in touch with our support team regarding other features. If you'd like to share more details about your experience with the product, please feel free to reach out to us at reviews@chargebee.com. ### 9. Simple but very limited **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Chargebee?** Simple to use: you can easily create a subscription, choose a plan, create custom fields. **What do you dislike about Chargebee?** - data is very limited: -The MRR is not historized so we need to hisotrize it ourselves and calculate it on our own. - the dates are only in seconds. So we can't really order events because some occur at less than 1 second apart. - the coupons use is not intuitive: when you apply 1 month free coupon to an annual subscription, it gets 1 year free instead of just 1 month. **What problems is Chargebee solving and how is that benefiting you?** - Bill our customers - Centralise our subscriptions - Get data on our subcriptions in order to calculate revenues ### 10. Good basic subscription management but needs more features **Rating:** 3.0/5.0 stars **Reviewed by:** Janice B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Chargebee?** easy to use user interface and gives easy subscription overviews and checkout. **What do you dislike about Chargebee?** It is difficult to manage subscription changes out int he future, contract renewals if the term is different than the payment term. it is also difficult to get customer insight reports in a cutomozeable way. The data out of Charebee can be dificult to eal with. Customer support has also been difficult for us to get a hold of when we needed. The support chat is great but our account management and support has not been. **What problems is Chargebee solving and how is that benefiting you?** user friendly subscription management system to be able to see subscription, past invoices, upcoming payments, credits, coupons etc all in one place and have easy payemnt integrations ### 11. Very good capabilities and UI **Rating:** 3.0/5.0 stars **Reviewed by:** Mathias K. | Founder / Chief Product Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Chargebee?** We found the UI and functions of managing a SaaS business with Chargebee very helpfull and good. **What do you dislike about Chargebee?** Despite their very great UI we encounted a sales rep who oversold it a bit. A prayer from our end is therefore to put more ressources into implementation and the technical aspect of customer aquisition for Chargeebee so they dont get alot of customers in their business who dont use their solution. **What problems is Chargebee solving and how is that benefiting you?** RevOps and Management ### 12. Great system, no match in the Nordics **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Chargebee?** Ease of use is the best aspect of the product, as well as the automation capabilities. **What do you dislike about Chargebee?** No match for Nordic and German invoicing requirements meant we couldn't use the highest value functionality of chargebee. **What problems is Chargebee solving and how is that benefiting you?** Mainly automation. **Official Response from Tanvi Manchanda:** > Thank you for sharing your feedback about Chargebee. We believe our newly launched invoice customization - template builder can assist you with your requirements. However, we would like to learn more about your specific use case to find the best solution for you. Please send me a note at reviews@chargebee.com, and I can schedule a call with our product team to explore this further. ### 13. Chargebee Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Chargebee?** Being able to sync to QBO and other apps. **What do you dislike about Chargebee?** It can be quirky. Can't remove a discount when editing the subscription. When the pdf invoice prints the last client's info is covered by the discount box information. We have made support tickets several times for this. Doesn't always allow you to back date. **What problems is Chargebee solving and how is that benefiting you?** Allows us to bill our customers ### 14. Reporting needs massive improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Emily C. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Chargebee?** Consistent tracking of the standards SaaS metrics and subscription metrics. **What do you dislike about Chargebee?** Reporting is obismal. You will need to link to another tool to gather useful data and insights . Limited integration customization available. **What problems is Chargebee solving and how is that benefiting you?** It solves the basic function of subscription billing management **Official Response from Tanvi Manchanda:** > Emily, thank you for taking the time to share your feedback. I want to assure you that we're continuously working on improving our reporting features to provide you with more robust options. Would you be open to meeting with someone from our team/your CSM to share your insights and challenges further? If so, please contact me directly at reviews@chargebee.com and I can coordinate the meeting. ### 15. Works weell for our small business **Rating:** 3.0/5.0 stars **Reviewed by:** Olga B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Chargebee?** Overall, this subscription management system works well, it helps us to manage recurring subscriptions, collect money, etc. Their pricing is fair comparing to other solutions. **What do you dislike about Chargebee?** Their calculations are somewhat vogue; our accounting needs to recalculate some indexes occasionally. Their support team is never helpful; you must browse their FAQs and documentation. However, if you do your search, you will find the answer; it's just that I wish it could be done faster with the help of their support. **What problems is Chargebee solving and how is that benefiting you?** 1) managing recurring subscriptions 2) calculating major business indexes 3) customer support/help 4) account management 5) accounting purposes 6) reporting to stakeholders **Official Response from Hari P:** > Hi Olga, Thank you for your feedback. We appreciate you bringing these concerns to our attention. If there are any additional details you can provide regarding the calculations, please let us know at reviews@chargebee.com. We value your input and will pass on your feedback to our support team for further improvement. - Hari from Team Chargebee ### 16. Great for web subscriptions, not so great for mobile subscriptions **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Chargebee?** Web subscriotions are very stable. Simple UI. Very feature rich. Detailed analytics ("revenuestory"). Great onboarding. Fast and responsive support who fixes issues quickly. **What do you dislike about Chargebee?** Price might be a bit high for startups. Mobile Store subscriptions are a bit buggy. This is mostly because their native SDKs have poor code quality and lack some features (see open issues on their Github). **What problems is Chargebee solving and how is that benefiting you?** Chargebee simplifies the subscription handling across web, Android and iOS. It provides a single source of truth for the user's subscription status. It's also very easy for our support team to manage the user's subscription status. **Official Response from Hari P:** > Thank you for sharing your experience with Chargebee. We appreciate your feedback. We're glad you found managing web subscriptions seamless. Regarding mobile subscriptions, we have taken immediate action and addressed all the open issues on GitHub that you brought to our attention. Our team is continuously improving the native SDK and other areas to ensure a seamless experience across platforms. If you have additional feedback for our Product team, please email us at reviews@chargebee.com. Thank you again for your valuable input! - Hari from Team Chargebee ### 17. Good but not great **Rating:** 3.0/5.0 stars **Reviewed by:** Oskar S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Chargebee?** The connection with our admin and SalesForce system is working quite well. Even if there is a time lag it works fine **What do you dislike about Chargebee?** The support seems to lack knowledge and to be outsourced. **What problems is Chargebee solving and how is that benefiting you?** There is an intergration with Stripe and it helps with easy card payments. **Official Response from Hari P:** > Hi Oskar, thanks for taking the time to review Chargebee. We're glad to know your feedback on our integrations, and we'd love the opportunity to learn more about your support experience. If you would like to speak to someone at Chargebee, I am happy to connect you to the right person. Simply reach out to me at reviews@chargebee.com. - Hari from Team Chargebee ### 18. Billing System Review **Rating:** 3.0/5.0 stars **Reviewed by:** Genevieve A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Chargebee?** Data sync efficiently into Xero and works well with our Portal **What do you dislike about Chargebee?** It is not very flexible and sometimes we are unable to accommodate certain customer request **What problems is Chargebee solving and how is that benefiting you?** Connecting our billing system to our portal **Official Response from Hari P:** > Hi Genevieve, thanks for taking the time to review Chargebee. Can you please reach out to reviews@chargebee.com with more details on your requests? I can loop in one of our Product Experts and explore the best solution. - Hari from Team Chargebee ### 19. Good option for a subscription billing tool **Rating:** 3.0/5.0 stars **Reviewed by:** Sathya N. | Customer Success Lead, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Chargebee?** Managing Subscriptions and transactions with options to bulk export when needed **What do you dislike about Chargebee?** Sometimes it charges people by mistake and duplication of charges occurred **What problems is Chargebee solving and how is that benefiting you?** It integrates with our platform to have visibility of the subscriptions ### 20. Chargebee...honest review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Chargebee?** Chargebee had great integrations with credit repair software. I loved the report features it offered as well. They offer a free trial on your first $100,000 in revenue before you pay a monthly fee **What do you dislike about Chargebee?** I did not like how hard it was to get customer service. I believe there was an option to upgrade to be able to access customer service though **What problems is Chargebee solving and how is that benefiting you?** When chargebee changed to enterprise, the pricing was a bit too high. Withcovid and then a pending recession I cannot afford the monthly fee. However, if I could have I would've kept the service **Official Response from Hari P:** > Hi there, we are very sorry you weren't able to contact our support team. We'd love to connect with you and answer any questions you have. Since your review is left anonymous, we're not able to reach out directly. Can you please drop a note to support@chargebee.com? I'll coordinate with our Support team and wait for your email. -Hari, Customer Marketing @ Chargebee ### 21. Reliable Service **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Chargebee?** Provides good integrations, making it easier to adapt & uses more available tools/programs to tune up our needs, provide good tech support, willing and able to help. **What do you dislike about Chargebee?** the lack of some international payment integrations, like PIX from Brazil, iDeal from the Netherlands, crypto, and other important integration options that would really improve the quality of the service. If said integrations exist, we haven't found them yet. We are considering making them on our own. **What problems is Chargebee solving and how is that benefiting you?** It's the best way we've found, so far, to solve our international SaaS business needs, providing us a good service, with reasonable fees, while being, if not 100%, 99% stable. **Official Response from Hari P:** > Hi there, Thanks for taking the time to review Chargebee. We do support iDEAL payment mode through multiple payment gateways. You can refer to the help doc to learn further. Feel free to reach out to support@chargebee.com if you have any questions. Regards, Harikrishna | Team Chargebee ### 22. Lot of Potential, but Integrations bumpy. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Chargebee?** One thing Chargebee does is well is how they approach flexibility in searches that can be conducted for client accounts (searching capable by several fields, such as name, email address, company name). **What do you dislike about Chargebee?** This is less towards the main application and more towards limitations on syncing through an API to other applications (such as SalesForce or proprietary applications). So, this could be our own internal developers not accounting for communication back and forth, OR it could be a limitation of Chargebee that it only pushes information out to other applications, but doesn't accept or sync up with changes made within them. I also don't like how slow the search goes when looking for subscriptions instead of quickly processing through the database. **What problems is Chargebee solving and how is that benefiting you?** Chargebee allowed us to launch a new product base and allows for both automated and manual discounting when working with individual customers (or certain types) and adding subscriptions to their accounts. ### 23. Chargebee has many features, and some bugs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Chargebee?** It has many features. Most of the time, it works. **What do you dislike about Chargebee?** It is quite buggy and it seems the quality has gone down somewhat as they have grown over the years. **What problems is Chargebee solving and how is that benefiting you?** I don't have to write my own Stripe API impementation. ### 24. Great but not good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2019 **What do you like best about Chargebee?** Ease of payment collection was great as it seamlessly integrated with Stripe. Setting up and general management of the subscriptions and plans were relatively easy. **What do you dislike about Chargebee?** The billing cycles are not as flexible as Chergebee would like one to believe and changing plan pricing requires you to cancel the client subscription and resubscribe it the client fofore it takes affect. **What problems is Chargebee solving and how is that benefiting you?** For basic subscription management, Chargebee was great but in the end, it caused us lost in revenue an enormous amount of administrative efforts to resolve the issue created by Chargebee. ### 25. G2 **Rating:** 3.0/5.0 stars **Reviewed by:** Kumaa A. | Senior Account Manager, Transportation/Trucking/Railroad, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2019 **What do you like best about Chargebee?** The usability and functionality is seamless **What do you dislike about Chargebee?** The lack of options and variety can be improved **What problems is Chargebee solving and how is that benefiting you?** The timely payments ### 26. Good overall experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2019 **What do you like best about Chargebee?** email support was satisfactory as they respond within 24 hours and migration team has helped as well. **What do you dislike about Chargebee?** onboarding for new free client is average. You have to rely on do it yourself everything as there is no onboarding call to discuss the business and what could work best. **What problems is Chargebee solving and how is that benefiting you?** automating subscription. ### 27. Good for manage subscriptions **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2019 **What do you like best about Chargebee?** Invoices generated for clients automatically **What do you dislike about Chargebee?** SEPA does not sync , have to request support at all cases **What problems is Chargebee solving and how is that benefiting you?** One place to keep all clients subscriptions while it's free ## Chargebee Discussions - [What is Chargebee and what does Subscription Billing mean?](https://www.g2.com/discussions/chargebee) - 1 comment, 3 upvotes - [Do you charge separately for every site that I create in Chargebee?](https://www.g2.com/discussions/site-fees) - 1 comment, 1 upvote - [Why should I use Chargebee instead of building my own billing system?](https://www.g2.com/discussions/billing-system) - 2 comments, 1 upvote - [What is Chargebee used for?](https://www.g2.com/discussions/what-is-chargebee-used-for) - 1 comment - [How do you handle a subscription?](https://www.g2.com/discussions/how-do-you-handle-a-subscription) - 1 comment - [View Chargebee pricing details and edition comparison](https://www.g2.com/products/chargebee/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A14%3A31+-0500&secure%5Bsession_id%5D=1bba5774-b8cc-4640-a132-f7a6b7afb443&secure%5Btoken%5D=4bde9fcd6c03d32e5dcaec03d599786815df6b04cc0c3ed675d9800d74fd5efe&format=llm_user) ## Chargebee Integrations - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amazon Virtual Private Cloud (Amazon VPC)](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews) - [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) - 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[Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Tolt](https://www.g2.com/products/tolt-tolt/reviews) - [uTrade Algos](https://www.g2.com/products/utrade-algos/reviews) - [Vitally](https://www.g2.com/products/vitally/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Chargebee Features **Billing and Payments** - Payment Terms - Personalized Billing - Custom Pricing **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Revenue Recognition** - Revenue Types - Revenue Allocation - Reclassification - Compliance - Scheduling - Revenue Recognition **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Order Management** - Opportunities - Order History - Upsell & Cross-sell - Renewals **Data Management** - Updating - Data cleansing - Integration **Usage Metering - Usage-based billing Software** - Metering engine - Data extraction/ingestion - Analytics/reporting - Rating Engine **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Dunning** - Collections - Dispute Management - Escalation **Revenue Performance** - Customer Performance - Contract Performance - Revenue KPIs - Pricing & Discounting - Offering - Dynamic Pricing **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Products & Plans** - Packages - Multi-part Deals - Plan Changes - Bundles - Sales Tax Management - Alerts/Notifications - Customizable Reports **Analysis** - KPIs - Dashboards - Segmentation - Revenue Optimization **Bill Generation - Usage-based billing Software** - Templates - Digital Billing - Usage Billing - Carrier Access Billing - Customizable Billing - Recurring/Subscription Billing **Revenue Optimization** - At-Risk Customers - Offer Optimization - Customer Churn - Revenue Forecasting **Performance** - Packages - Discounts - Plan Changes **Revenue Optimization ** - Forecasting - Promotion Programs - Pricing Optimization - Re-evaluation - Demand Forecasting **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Pricing** - Standard Price - Discounts - Optimization **Bill Processing - Usage-based billing Software** - Consolidation - Batch Invoicing - Management - Billing & Invoicing - Compliance Management - Discount Management - Price/Margin Management - Sales Tax Management - User Management - Order Management - Subscription Management - Service Request Management - Contract/License Management - Billing Rate Management **Agentic AI - Subscription Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Integration** - ERP and Accounting - Sales and Marketing - Quote-to-Cash - APIs - Accrual Accounting **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Revenue Management** - Automation - Consolidation - Adjustments - Billing Types - Recurring/Subscription Billing **Integration - Usage-based billing Software** - Accounting - Payments - ERP - Electronic Payments **Agentic AI - Billing** - Autonomous Task Execution **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation **Additional Functionality** - Productivity Tools - Point of Sale (POS) - Revenue Management - Cash Flow Management - Multiple Data Sources - Recommendations - Alerts/Notifications - Billing Rate Management - KPI Monitoring - Inventory Control - Billing & Invoicing - Inventory Management - Self Service Portal - Behavior Tracking - Status Tracking - Generative AI - Drag & Drop - Booking Management - Multi-Channel Management - Financial Management - Electronic Payments - Performance Metrics - Promotions Management - Price/Margin Management - Real-Time Updates - Trend Analysis - For Airlines - Visual Analytics - Purchasing & Receiving - Reporting/Analytics - Multi-Currency - Order Management - Sales Reports - Financial Analysis - Quotes/Estimates - Third-Party Integration - For Hospitality Industry - Competitive Analysis - Dashboard - Historical Trend Analysis - Discount Management - Inventory Tracking - Customer Management - Yield Management - Compliance Management - Invoice Management - AI Copilot - Recurring/Subscription Billing - User Management - Price and Cost Calculations - Financial Reporting - Contract/License Management - Customizable Rules - Transaction Monitoring - Cost Tracking - Workflow Management - Transaction History - Activity Dashboard - Expense Tracking **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing **Integration** - Payments - Accounting - CRM & Sales **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - Accounting Integration **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Customizable Branding - Mobile Access - Tax Calculation - Bank Reconciliation - Transaction History - Contact Database - Credit Card Processing - Customizable Fields - Real-Time Data - Invoice Processing - PCI Compliance - Multiple Payment Options **Agentic AI - Subscription Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making - Accounting Integration - Third-Party Integrations - Multi-Language **Additional Functionality** - Billing & Invoicing - Data Visualization - Customizable Fields - Revenue Recognition - Cancellation Management - Real-Time Data - Search/Filter - Summary Reports - Contact Database - CRM - Customer Profiles - Generative AI - Client Portal - API - Customer Database - Access Controls/Permissions - Tax Management - ACH Payment Processing - Usage Tracking/Analytics - Data Import/Export - Product Catalog - Discount Management - Revenue Management - Invoice Management - Reporting & Statistics - Customizable Branding - Billing Rate Management - Customizable Templates - AI Copilot - Real-Time Analytics - Multi-Currency - Invoice Processing - Self Service Portal - Subscription Plan Management - Order Management - Customer Accounts - Activity Dashboard - Real-Time Reporting - Credit Card Processing - Reminders - Dunning Management - Subscription Management - Enrollments/Onboarding ## Top Chargebee Alternatives - [Zuora](https://www.g2.com/products/zuora-zuora/reviews) - 3.9/5.0 (293 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Maxio](https://www.g2.com/products/maxio/reviews) - 4.3/5.0 (817 reviews)