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3. [E-Commerce Software](https://www.g2.com/categories/e-commerce)
4. [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection)
5. [Chargebacks911](https://www.g2.com/products/chargebacks911/reviews)
6. [Chargebacks911 Claims vs Evidence](https://www.g2.com/products/chargebacks911/claims-vs-evidence)

# Chargebacks911 Claims vs Evidence

## Claim: “Chargebacks911® challenges the status quo by making merchant chargeback management faster, easier, and more effective.”

##### Mixed support from reviews.

Reviewers report more efficient workflows, time savings, and smoother chargeback management, but others describe recurring issues that create additional work and say implementation is complex. The evidence is therefore mixed across the claim's faster, easier, and more effective dimensions.

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“This makes the process much more efficient for merchants.”

[Read Full Review](https://www.g2.com/survey_responses/13116199)
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“CB911 has given me time back to focus on in store customer experience to help prevent chargebacks in the first place.”

[Read Full Review](https://www.g2.com/survey_responses/12416511)
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“At times, a problem appears to be fixed, but the exact same issue comes back later. This can be frustrating because it creates additional work and makes it harder to rely on the platform's long-term stability.”

[Read Full Review](https://www.g2.com/survey_responses/13116199)
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“Complex to implement.”

[Read Full Review](https://www.g2.com/survey_responses/11255203)

Last updated Sep 30, 2026

Source: [https://chargebacks911.com/merchant-solutions/](https://chargebacks911.com/merchant-solutions/)

## Claim: “Chargebacks911’s dual-layer management approach addresses both sides of the chargeback issue: prevention and representment.”

##### Supported by reviews.

Relevant reviewers describe Chargebacks911 supporting prevention through prevention-focused alerts and helping prevent chargebacks, while also reporting improved win rates consistent with representment support.

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“CB911 has given me time back to focus on in store customer experience to help prevent chargebacks in the first place.”

[Read Full Review](https://www.g2.com/survey_responses/12416511)
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“In the short time we have been using them, they have increased our win rate!”

[Read Full Review](https://www.g2.com/survey_responses/12416511)
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“more prompt interaction with alert services when disputing incorrectly sent prevention alerts (duplicates, declined transactions, etc)”

[Read Full Review](https://www.g2.com/survey_responses/12761663)

Last updated Sep 30, 2026

Source: [https://chargebacks911.com/merchant-solutions/](https://chargebacks911.com/merchant-solutions/)

## Claim: “Recover revenue lost to invalid chargebacks to drive long-term growth”

##### Supported by reviews.

A relevant reviewer reports an increased chargeback win rate, which supports recovery of some otherwise lost chargebacks; however, the reviews do not directly establish recovered revenue or long-term growth.

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“In the short time we have been using them, they have increased our win rate!”

[Read Full Review](https://www.g2.com/survey_responses/12416511)

Last updated Sep 30, 2026

Source: [https://chargebacks911.com/merchant-solutions/](https://chargebacks911.com/merchant-solutions/)

## Claim: “Merchants see more revenue recovery and retention while proactively reducing overall chargeback volume.”

##### Supported by reviews.

Relevant reviewers report increased win rates and using Chargebacks911 to help prevent chargebacks, supporting the claimed recovery and prevention outcomes. However, the reviews do not specifically quantify revenue recovery or customer retention.

- 

“CB911 has given me time back to focus on in store customer experience to help prevent chargebacks in the first place.”

[Read Full Review](https://www.g2.com/survey_responses/12416511)
- 

“In the short time we have been using them, they have increased our win rate!”

[Read Full Review](https://www.g2.com/survey_responses/12416511)

Last updated Sep 30, 2026

Source: [https://chargebacks911.com/merchant-solutions/](https://chargebacks911.com/merchant-solutions/)

## Claim: “Stop disputes before they become chargebacks”

##### Supported by reviews.

A relevant reviewer reports that Chargebacks911 helps prevent chargebacks in the first place, supporting the claim that it can stop disputes before they become chargebacks.

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“CB911 has given me time back to focus on in store customer experience to help prevent chargebacks in the first place.”

[Read Full Review](https://www.g2.com/survey_responses/12416511)

Last updated Sep 30, 2026

Source: [https://chargebacks911.com/merchant-solutions/](https://chargebacks911.com/merchant-solutions/)