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Channelwill

By Channelwill

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How would you rate your experience with Channelwill?

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Channelwill Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the exceptional customer support of Channelwill, highlighting responsiveness and helpfulness in their experiences. (22 mentions)
Users love the ease of use of Channelwill, enabling effortless pop-up creation even for the less tech-savvy. (13 mentions)
Users appreciate the quick response of Channelwill's customer service, enhancing their overall experience with the product. (9 mentions)
Users highlight the easy setup of EcomSend, expressing satisfaction with its quick and user-friendly customization process. (7 mentions)
Users value the easy integrations of Channelwill, appreciating seamless implementation with outstanding customer support. (4 mentions)
Users love the easy customization of EcomSend, finding it visually appealing and seamlessly integrating with their site. (3 mentions)
Users note that the plans are expensive, but also recognize the quality of service justifies the cost. (2 mentions)
Users desire more customization options for styling and font sizes to enhance their experience with Channelwill. (2 mentions)
Users report dashboard issues that hinder navigation and affect accessibility to app recommendations within Channelwill. (1 mentions)
Users express frustration over poor support, noting slow response times that hinder their experience with Channelwill. (1 mentions)

Top Pros or Advantages of Channelwill

1. Customer Support
Users praise the exceptional customer support of Channelwill, highlighting responsiveness and helpfulness in their experiences.
See 22 mentions

See Related User Reviews

Lindsay J.
LJ

Lindsay J.

Small-Business (50 or fewer emp.)

5.0/5

"Halsey is the BEST!!!"

What do you like about Channelwill?

What I like most is Halsey's customer service. She guided me through the process and troubleshot all my issues. She was kind & informative. Give t

Nikoloz J.
NJ

Nikoloz J.

Small-Business (50 or fewer emp.)

5.0/5

"Ria THE BEST support."

What do you like about Channelwill?

esay to use, create one of the most usefull pop up app that I use on shopify. Best cstomer support and easy to integrate.

2. Ease of Use
Users love the ease of use of Channelwill, enabling effortless pop-up creation even for the less tech-savvy.
See 13 mentions

See Related User Reviews

Nikoloz J.
NJ

Nikoloz J.

Small-Business (50 or fewer emp.)

5.0/5

"Ria THE BEST support."

What do you like about Channelwill?

esay to use, create one of the most usefull pop up app that I use on shopify. Best cstomer support and easy to integrate.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, effective, and great support!"

What do you like about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interf

3. Quick Response
Users appreciate the quick response of Channelwill's customer service, enhancing their overall experience with the product.
See 9 mentions

See Related User Reviews

Joshua H.
JH

Joshua H.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience with the product and the customer service!"

What do you like about Channelwill?

Quick responding customer service, great product!

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Thanks Ria!"

What do you like about Channelwill?

Quick response and solution! Funny GIFs are extras. Thanks Ria!

4. Easy Setup
Users highlight the easy setup of EcomSend, expressing satisfaction with its quick and user-friendly customization process.
See 7 mentions

See Related User Reviews

Anastasia T.
AT

Anastasia T.

Small-Business (50 or fewer emp.)

5.0/5

"Seriously Easy and Actually Works!"

What do you like about Channelwill?

Look, I’m not a tech guru, but even I could set up EcomSend Popups in like, five minutes. We just started using this app, but I’m already really happy

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, effective, and great support!"

What do you like about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interf

5. Easy Integrations
Users value the easy integrations of Channelwill, appreciating seamless implementation with outstanding customer support.
See 4 mentions

See Related User Reviews

Nikoloz J.
NJ

Nikoloz J.

Small-Business (50 or fewer emp.)

5.0/5

"Ria THE BEST support."

What do you like about Channelwill?

esay to use, create one of the most usefull pop up app that I use on shopify. Best cstomer support and easy to integrate.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent App and active support"

What do you like about Channelwill?

The most powerful tool I used in this company is Willdesk. The ease of use it's very easy to implement on our site. Especially when I reached out to t

6. Easy Customization
Users love the easy customization of EcomSend, finding it visually appealing and seamlessly integrating with their site.
See 3 mentions

See Related User Reviews

Sandhya P.
SP

Sandhya P.

Small-Business (50 or fewer emp.)

5.0/5

"Great Support from Ria for EcomSend pop-up workflow"

What do you like about Channelwill?

EcomSend by Channelwill is an excellent pop-up plugin! It’s incredibly easy to create and customize, with a visually appealing design—all at no cost.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Review of support for EcomSend pop-ups"

What do you like about Channelwill?

Ease of use; customization; technical support.

Top Cons or Disadvantages of Channelwill

1. Expensive
Users note that the plans are expensive, but also recognize the quality of service justifies the cost.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent App and active support"

What do you dislike about Channelwill?

At the moment, I don't have any issues or dislikes with the app. The pricing is a little bit high, but it is understandable as they have a top-notch s

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great app features and welcoming support"

What do you dislike about Channelwill?

None so far, I did not see any issue with the apps, specially Willdesk is very beneficial app for our store. There might be expensive plans but they a

2. Limited Customization
Users desire more customization options for styling and font sizes to enhance their experience with Channelwill.
See 2 mentions

See Related User Reviews

Neha N.
NN

Neha N.

Small-Business (50 or fewer emp.)

5.0/5

"Thank you"

What do you dislike about Channelwill?

There are fewer customizations like styling, placement of coupon code, etc.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great app and customer service"

What do you dislike about Channelwill?

Nothing in particular. I do wish there was more customization with the fonts and sizing but nothing a request to customer service can't fix.

3. Dashboard Issues
Users report dashboard issues that hinder navigation and affect accessibility to app recommendations within Channelwill.
See 1 mentions

See Related User Reviews

Shamsher K.
SK

Shamsher K.

Small-Business (50 or fewer emp.)

5.0/5

"Simple and Nice App for Email Subscriber Popup"

What do you dislike about Channelwill?

recommendation of other app in the dashboard

4. Poor Support
Users express frustration over poor support, noting slow response times that hinder their experience with Channelwill.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Thanks Ria!"

What do you dislike about Channelwill?

Dislike? Only thing I dislike is that they dont sleep to respond very fast. They should sleep some time!

Channelwill Reviews (37)

Reviews

Channelwill Reviews (37)

5.0
37 reviews
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G2 reviews are authentic and verified.
Ria Cinna A.
RA
CEO
Small-Business (50 or fewer emp.)
"Exceeded Expectations: Easy Integration and Outstanding Support"
What do you like best about Channelwill?

I have a lot to say about Langwill App it exceed my expectation. It is very easy to use the UI is excellent and user friendly. No issues on integrating it on my Shopify store. I used it a lot every week as we are just a starting company. I see a lot of translation feature with the app. I implement it easily to my store without issues and lastly which I did not expect is their customer support is very active and prompt to respond. Which I like the most! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

I don't have any dislike about Langwill as it exceed my expectation also I can use it for free and before I upgrade I have a chance to start a free trial to all paid plans! Review collected by and hosted on G2.com.

Mae Y.
MY
Store Owner
Small-Business (50 or fewer emp.)
"Effortless Integration and Outstanding Support with Willdesk App"
What do you like best about Channelwill?

What I like the most of Willdesk App is there ease of use, I can implement it easily, a lot of features that I can able to use with just creating one account. I can integrate it easily to all my Shopify Stores and Sophie the customer support is very friendly, responds very fast and very kind. I love the app overall! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

At the moment, I did not see any dislikes on the app as all the features that I been looking for is already on the app itself. The pricing is good and I don't have any issues with them. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Excellent App and active support"
What do you like best about Channelwill?

The most powerful tool I used in this company is Willdesk. The ease of use it's very easy to implement on our site. Especially when I reached out to the customer support team, Sophie responded to me in less than a minute and resolved my issues in just five minutes. How amazing she is! I have been using it for almost a month now, and it's amazing that they can integrate a lot of social media apps into a centralized app. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

At the moment, I don't have any issues or dislikes with the app. The pricing is a little bit high, but it is understandable as they have a top-notch service and support anytime. Review collected by and hosted on G2.com.

Irshad A.
IA
"Beyond Prompt Support, Simple Setup"
What do you like best about Channelwill?

I find Channelwill's customer support to be incredibly helpful and responsive, providing fast replies that are super helpful in resolving any issues I encounter. The support team is not only efficient but also compassionate, enhancing my overall experience with the product. Additionally, I appreciate the ease of setting up Channelwill, as the process is pretty simple and straightforward. This simplicity in the initial setup makes integrating the tool into my workflow hassle-free, which is a major advantage. Given these positive experiences, I am highly likely to recommend Channelwill to others, as reflected in my perfect score of 10 when asked about my likelihood to recommend it. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

nothing at the moment Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Great app features and welcoming support"
What do you like best about Channelwill?

What I like the most on this company is they have a lot of apps that are very helpful for your store. I installed Willdesk and it really helps me to organize the communication with our customers through this app. Easy app to use and implement on our store swiftly. Sophie the support I encountered us very kind, prompt and helpful. I'm still exploring other apps they have and I'm surely installed most of the apps they have! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

None so far, I did not see any issue with the apps, specially Willdesk is very beneficial app for our store. There might be expensive plans but they are negotiable. Which is very top-notch to me. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business (50 or fewer emp.)
"It's a great e-commerce platform especially for starters like me"
What do you like best about Channelwill?

It's a great e-commerce platform especially for starters like me. Their support is a top notch when it comes to providing assistance for what best for you. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

For now..I don't have any negative feedback for them. Review collected by and hosted on G2.com.

Dan C.
DC
Web Developer
Small-Business (50 or fewer emp.)
"Fast and efficient support from Ria"
What do you like best about Channelwill?

The response was very fast and helped solve my problem efficiently. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

Nothing as I only had a small issue and it was solved. Review collected by and hosted on G2.com.

Anastasia T.
AT
Admin
Small-Business (50 or fewer emp.)
"Seriously Easy and Actually Works!"
What do you like best about Channelwill?

Look, I’m not a tech guru, but even I could set up EcomSend Popups in like, five minutes. We just started using this app, but I’m already really happy with it.

The best part? Their customer support is actually good. Like, really good. I had a question once, and they answered right away.

Honestly, if you’re on Shopify and want to get more email signups and maybe even make a few extra sales, give this app a try. You won’t regret it. It’s simple, and it works. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

We’re new to this app, but so far, so good! I haven’t found anything I don’t like. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Simple, effective, and great support!"
What do you like best about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interface is clean and intuitive, making the whole process smooth even for someone without a tech background. I also had a few questions, and the support associate went above and beyond to help—super super responsive and genuinely helpful. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

I have nothing that I dislike about Channelwill. Review collected by and hosted on G2.com.

Verified User in Furniture
AF
Small-Business (50 or fewer emp.)
"Effortless Setup and Impressive KI Chat Bot"
What do you like best about Channelwill?

easy implementation. Good KI chat bot. Fair pricing Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

payment was not working at first. The customer support helped me out in a few minutes. Review collected by and hosted on G2.com.