The G2 on Channelwill

Channelwill Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the exceptional customer support of Channelwill, highlighting responsiveness and helpfulness in their experiences. (22 mentions)

Users love the ease of use of Channelwill, enabling effortless pop-up creation even for the less tech-savvy. (13 mentions)

Users appreciate the quick response of Channelwill's customer service, enhancing their overall experience with the product. (9 mentions)

Users highlight the easy setup of EcomSend, expressing satisfaction with its quick and user-friendly customization process. (7 mentions)

Users value the easy integrations of Channelwill, appreciating seamless implementation with outstanding customer support. (4 mentions)

Users love the easy customization of EcomSend, finding it visually appealing and seamlessly integrating with their site. (3 mentions)

Users note that the plans are expensive, but also recognize the quality of service justifies the cost. (2 mentions)

Users desire more customization options for styling and font sizes to enhance their experience with Channelwill. (2 mentions)

Users report dashboard issues that hinder navigation and affect accessibility to app recommendations within Channelwill. (1 mentions)

Users express frustration over poor support, noting slow response times that hinder their experience with Channelwill. (1 mentions)

Top Pros or Advantages of Channelwill

1. Customer Support

Users praise the exceptional customer support of Channelwill, highlighting responsiveness and helpfulness in their experiences.

See 22 mentions

See Related User Reviews

Lindsay J.

Small-Business (50 or fewer emp.)

5.0/5

"Halsey is the BEST!!!"

What do you like about Channelwill?

What I like most is Halsey's customer service. She guided me through the process and troubleshot all my issues. She was kind & informative. Give t

Nikoloz J.

Small-Business (50 or fewer emp.)

5.0/5

"Ria THE BEST support."

What do you like about Channelwill?

esay to use, create one of the most usefull pop up app that I use on shopify. Best cstomer support and easy to integrate.

2. Ease of Use

Users love the ease of use of Channelwill, enabling effortless pop-up creation even for the less tech-savvy.

See 13 mentions

See Related User Reviews

Nikoloz J.

Small-Business (50 or fewer emp.)

5.0/5

"Ria THE BEST support."

What do you like about Channelwill?

esay to use, create one of the most usefull pop up app that I use on shopify. Best cstomer support and easy to integrate.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, effective, and great support!"

What do you like about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interf

3. Quick Response

Users appreciate the quick response of Channelwill's customer service, enhancing their overall experience with the product.

See 9 mentions

See Related User Reviews

Joshua H.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience with the product and the customer service!"

What do you like about Channelwill?

Quick responding customer service, great product!

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Thanks Ria!"

What do you like about Channelwill?

Quick response and solution! Funny GIFs are extras. Thanks Ria!

4. Easy Setup

Users highlight the easy setup of EcomSend, expressing satisfaction with its quick and user-friendly customization process.

See 7 mentions

See Related User Reviews

Anastasia T.

Small-Business (50 or fewer emp.)

5.0/5

"Seriously Easy and Actually Works!"

What do you like about Channelwill?

Look, I’m not a tech guru, but even I could set up EcomSend Popups in like, five minutes. We just started using this app, but I’m already really happy

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple, effective, and great support!"

What do you like about Channelwill?

EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interf

5. Easy Integrations

Users value the easy integrations of Channelwill, appreciating seamless implementation with outstanding customer support.

See 4 mentions

See Related User Reviews

Nikoloz J.

Small-Business (50 or fewer emp.)

5.0/5

"Ria THE BEST support."

What do you like about Channelwill?

esay to use, create one of the most usefull pop up app that I use on shopify. Best cstomer support and easy to integrate.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent App and active support"

What do you like about Channelwill?

The most powerful tool I used in this company is Willdesk. The ease of use it's very easy to implement on our site. Especially when I reached out to t

6. Easy Customization

Users love the easy customization of EcomSend, finding it visually appealing and seamlessly integrating with their site.

See 3 mentions

See Related User Reviews

Sandhya P.

Small-Business (50 or fewer emp.)

5.0/5

"Great Support from Ria for EcomSend pop-up workflow"

What do you like about Channelwill?

EcomSend by Channelwill is an excellent pop-up plugin! It’s incredibly easy to create and customize, with a visually appealing design—all at no cost.

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Review of support for EcomSend pop-ups"

What do you like about Channelwill?

Ease of use; customization; technical support.

Top Cons or Disadvantages of Channelwill

1. Expensive

Users note that the plans are expensive, but also recognize the quality of service justifies the cost.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent App and active support"

What do you dislike about Channelwill?

At the moment, I don't have any issues or dislikes with the app. The pricing is a little bit high, but it is understandable as they have a top-notch s

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great app features and welcoming support"

What do you dislike about Channelwill?

None so far, I did not see any issue with the apps, specially Willdesk is very beneficial app for our store. There might be expensive plans but they a

2. Limited Customization

Users desire more customization options for styling and font sizes to enhance their experience with Channelwill.

See 2 mentions

See Related User Reviews

Neha N.

Small-Business (50 or fewer emp.)

5.0/5

"Thank you"

What do you dislike about Channelwill?

There are fewer customizations like styling, placement of coupon code, etc.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great app and customer service"

What do you dislike about Channelwill?

Nothing in particular. I do wish there was more customization with the fonts and sizing but nothing a request to customer service can't fix.

3. Dashboard Issues

Users report dashboard issues that hinder navigation and affect accessibility to app recommendations within Channelwill.

See 1 mentions

See Related User Reviews

Shamsher K.

Small-Business (50 or fewer emp.)

5.0/5

"Simple and Nice App for Email Subscriber Popup"

What do you dislike about Channelwill?

recommendation of other app in the dashboard

4. Poor Support

Users express frustration over poor support, noting slow response times that hinder their experience with Channelwill.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Thanks Ria!"

What do you dislike about Channelwill?

Dislike? Only thing I dislike is that they dont sleep to respond very fast. They should sleep some time!

Top-Rated Alternatives

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Furkan K.

E-Commerce

Small-Business (50 or fewer emp.)

11/11/2024

"EComsend PopUp rating"

5/5

What do you like best about Channelwill?

Very good and easy way to generate a newsletter pop-up and display it on the homepage. The support is a 10/10 Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

I have nothing to criticise at the moment. I think that EcomSend PopUps is a very good app and an enrichment. Review collected by and hosted on G2.com.

Nikoloz J.

Jr. Workforce Analyst GE/AM

Small-Business (50 or fewer emp.)

10/16/2024

"Ria THE BEST support."

5/5

What do you like best about Channelwill?

esay to use, create one of the most usefull pop up app that I use on shopify.

Best cstomer support and easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

there is no downside, everything worked fine Review collected by and hosted on G2.com.

Verified User in Computer Games

Small-Business (50 or fewer emp.)

1/4/2025

"Thanks Ria!"

5/5

What do you like best about Channelwill?

Quick response and solution! Funny GIFs are extras. Thanks Ria! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

Dislike? Only thing I dislike is that they dont sleep to respond very fast. They should sleep some time! Review collected by and hosted on G2.com.

Amanda S.

Owner/Found of Always Amalfi

Small-Business (50 or fewer emp.)

9/6/2024

"Helpful and Friendly Customer Service"

5/5

What do you like best about Channelwill?

Their customer service is helpful and friendly. They are willing to help with any questions you may have. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

I don't have any complaints. I've had a positive experience so far. Review collected by and hosted on G2.com.

Neha N.

developer

Small-Business (50 or fewer emp.)

10/16/2024

"Thank you"

5/5

What do you like best about Channelwill?

24/7 support, friendly staff, easy to use. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

There are fewer customizations like styling, placement of coupon code, etc. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/30/2024

"Ecomsend Popups for Shopify"

5/5

What do you like best about Channelwill?

I used Channelwill's "Ecomsend Popups" shopify add-on. It is completely free and functions just as advertised! It allows me to prompt users with an email sign-up page and provide them with a discount if they do so. Support is very helpful and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

There is nothing bad that I have found about Channelwil. I only used one of their apps and it functions perfectly. Review collected by and hosted on G2.com.

Joshua H.

Marketing Manager

Small-Business (50 or fewer emp.)

8/20/2024

"Great experience with the product and the customer service!"

5/5

What do you like best about Channelwill?

Quick responding customer service, great product! Review collected by and hosted on G2.com.

What do you dislike about Channelwill?

So far no negative experience with it. I'm satisfied. Review collected by and hosted on G2.com.

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Pros and Cons Details

5.0 out of 5 stars

Channelwill Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Top Pros or Advantages of Channelwill

1. Customer Support

2. Ease of Use

3. Quick Response

4. Easy Setup

5. Easy Integrations

6. Easy Customization

Top Cons or Disadvantages of Channelwill

1. Expensive

2. Limited Customization

3. Dashboard Issues

4. Poor Support

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